
Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13527526) - 2020 - CRC - 9/5/19
Vehicle Care 315
Towing the Vehicle
Caution
Incorrectly towing a disabled
vehicle may cause damage. The
damage would not be covered by
the vehicle warranty. Do not lash
or hook to suspension
components. Use the proper
straps around the tires to secure
the vehicle. Do not drag a locked
wheel/tire. Use tire skates or
dollies under any locked wheel/
tire while loading the vehicle. Do
not use a sling type lift to tow the
vehicle. This could damage the
vehicle.
Caution
If the vehicle cannot be shifted
into Neutral (N), do not use the
tow eye to tow the vehicle.
Vehicle damage may occur.GM recommends a flatbed tow truck
to transport a disabled vehicle. Use
ramps to help reduce approach
angles, if necessary. A towed
vehicle should have its drive wheels
off the ground. Contact Roadside
Assistance or a professional towing
service if the disabled vehicle must
be towed.
Front Attachment Points
The vehicle is equipped with
specific attachment points to be
used by the towing provider. These
holes may be used to pull the
vehicle from a flat road surface onto
the flatbed tow truck.
Recreational Vehicle
Towing
Recreational vehicle towing means
towing the vehicle behind another
vehicle
–such as behind a motor
home. The two most common types
of recreational vehicle towing are
known as dinghy towing and dolly
towing. Dinghy towing is towing the
vehicle with all four wheels on the
ground. Dolly towing is towing the
vehicle with two wheels on the
ground and two wheels up on a
device known as a dolly.
Before recreational vehicle towing,
consider:
. Before towing the vehicle,
become familiar with the local
laws that apply to recreational
vehicle towing. These laws may
vary by region.
. The towing capacity of the
towing vehicle. Be sure to read
the tow vehicle manufacturer's
recommendations.

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13527526) - 2020 - CRC - 9/5/19
Service and Maintenance 329
Maintenance
Schedule
Owner Checks and Services
At Each Fuel Stop
.Check the engine oil level. See
Engine Oil 0253.
Once a Month
. Check the tire inflation
pressures. See Tire Pressure
0 290.
. Inspect the tires for wear. See
Tire Inspection 0296.
. Check the windshield washer
fluid level. See Washer Fluid
0 263.
Engine Oil Change
When the CHANGE ENGINE OIL
SOON message displays, have the
engine oil and filter changed within
the next 1 000 km/600 mi. If driven
under the best conditions, the
engine oil life system may not
indicate the need for vehicle service
for up to a year. The engine oil and filter must be changed at least once
a year and the oil life system must
be reset. Your trained dealer
technician can perform this work.
If the engine oil life system is reset
accidentally, service the vehicle
within 5 000 km/3,000 mi since the
last service. Reset the oil life
system when the oil is changed.
See
Engine Oil Life System 0255.
Engine Air Filter Change
When the REPLACE AT NEXT OIL
CHANGE message displays, the
engine air filter should be replaced
at the next engine oil change. When
the REPLACE ENGINE AIR FILTER
SOON message displays, the
engine air filter should be replaced
at the earliest convenience. Reset
the engine air filter life system after
the engine air filter is replaced. See
Engine Air Filter Life System 0257.
Air Conditioning Desiccant
(Replace Every Seven Years)
The air conditioning system requires
maintenance every seven years.
This service requires replacement of
the desiccant to help the longevity and efficient operation of the air
conditioning system. This service
can be complex. See your dealer.
Tire Rotation and Required
Services Every 12 000 km/
7,500 mi
Rotate the tires, if recommended for
the vehicle, and perform the
following services. See
Tire
Rotation 0297.
. Check engine oil level and oil
life percentage. If needed,
change engine oil and filter, and
reset oil life system. See Engine
Oil 0253 and
Engine Oil Life System 0255.
. If equipped with the engine air
filter life system, check the air
filter life percentage.
If necessary, replace the engine
air filter and reset the engine air
filter life system. See Engine Air
Filter Life System 0257. If the
vehicle is not equipped with the
engine air filter life system,
inspect the engine air cleaner
filter. See Engine Air Cleaner/
Filter 0257.

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13527526) - 2020 - CRC - 9/5/19
330 Service and Maintenance
.Check engine coolant level. See
Cooling System 0258.
. Check windshield washer fluid
level. See Washer Fluid 0263.
. Check tire inflation pressures.
See Tire Pressure 0290.
. Inspect tire wear. See Tire
Inspection 0296.
. Visually check for fluid leaks.
. Inspect brake system. See
Exterior Care 0318.
. Visually inspect steering,
suspension, and chassis
components for damage,
including cracks or tears in the
rubber boots, loose or missing
parts, or signs of wear at least
once a year. See Exterior Care
0 318.
. Inspect power steering for
proper electrical connections,
binding, cracks, chafing, etc.
. Visually inspect halfshafts and
drive shafts for excessive wear,
lubricant leaks, and/or damage
including: tube dents or cracks,
constant velocity joint or universal joint looseness,
cracked or missing boots, loose
or missing boot clamps, center
bearing excessive looseness,
loose or missing fasteners, and
axle seal leaks.
. Check restraint system
components. See Safety System
Check 063.
. Visually inspect fuel system for
damage or leaks.
. Visually inspect exhaust system
and nearby heat shields for
loose or damaged parts.
. Lubricate body components. See
Exterior Care 0318.
. Check starter switch. See Starter
Switch Check 0267.
. Check automatic transmission
shift lock control function. See
Automatic Transmission Shift
Lock Control Function Check
0267. .
Check parking brake and
automatic transmission park
mechanism. See Park Brake and
P (Park) Mechanism Check
0 267.
. Check accelerator pedal for
damage, high effort, or binding.
Replace if needed.
. Visually inspect gas strut for
signs of wear, cracks, or other
damage. Check the hold open
ability of the strut. If the hold
open ability is low, service the
gas strut. See Gas Strut(s)
0 269.
. Inspect sunroof track and seal,
if equipped. See Sunroof037.

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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336 Service and Maintenance
Lamps
Properly working headlamps,
taillamps, and brake lamps are
important to see and be seen on
the road.
.Signs that the headlamps need
attention include dimming, failure
to light, cracking, or damage.
The brake lamps need to be
checked periodically to ensure
that they light when braking.
. With a multi-point inspection,
your dealer can check the lamps
and note any concerns.
Shocks and Struts
Shocks and struts help aid in control
for a smoother ride.
. Signs of wear may include
steering wheel vibration, bounce/
sway while braking, longer
stopping distance, or uneven
tire wear.
. As part of the multi-point
inspection, trained dealer
technicians can visually inspect
the shocks and struts for signs of leaking, blown seals,
or damage, and can advise
when service is needed.
Tires
Tires need to be properly inflated,
rotated, and balanced. Maintaining
the tires can save money and fuel,
and can reduce the risk of tire
failure.
. Signs that the tires need to be
replaced include three or more
visible treadwear indicators; cord
or fabric showing through the
rubber; cracks or cuts in the
tread or sidewall; or a bulge or
split in the tire.
. Trained dealer technicians can
inspect and recommend the right
tires. Your dealer can also
provide tire/wheel balancing
services to ensure smooth
vehicle operation at all speeds.
Your dealer sells and services
name brand tires. Vehicle Care
To help keep the vehicle looking like
new, vehicle care products are
available from your dealer. For
information on how to clean and
protect the vehicle’s interior and
exterior, see
Interior Care 0323 and
Exterior Care 0318.
Wheel Alignment
Wheel alignment is critical for
ensuring that the tires deliver
optimal wear and performance.
. Signs that the alignment may
need to be adjusted include
pulling, improper vehicle
handling, or unusual tire wear.
. Your dealer has the required
equipment to ensure proper
wheel alignment.
Windshield
For safety, appearance, and the
best viewing, keep the windshield
clean and clear.
. Signs of damage include
scratches, cracks, and chips.

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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350 Customer Information
.Lock-Out Service: Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have OnStar.
For security reasons, the driver
must present identification
before this service is given.
. Emergency Tow from a Public
Road or Highway: Tow to the
nearest Chevrolet dealer for
warranty service, or if the vehicle
was in a crash and cannot be
driven. Assistance is not given
when the vehicle is stuck in the
sand, mud, or snow.
. Flat Tire Change: Service to
change a flat tire with the spare
tire. The spare tire, if equipped,
must be in good condition and
properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is not
covered by the warranty.
. Battery Jump Start: Service to
jump start a dead battery.
. Trip Interruption Benefits and
Assistance: If your trip is
interrupted due to a warranty event, incidental expenses may
be reimbursed within the
Powertrain warranty period.
Items considered are reasonable
and customary hotel, meals,
rental car, or a vehicle being
delivered back to the customer,
up to 500 miles.
Services Not Included in
Roadside Assistance
.
Impound towing caused by
violation of any laws
. Legal fines
. Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices
Service is not provided if a vehicle
is in an area that is not accessible
to the service vehicle or is not a
regularly traveled or maintained
public road, which includes ice and
winter roads. Off-road use is not
covered.
Services Specific to
Canadian-Purchased Vehicles
. Fuel Delivery: Reimbursement
is up to 7 liters. If available,
diesel fuel delivery may be
restricted. Propane and other
fuels are not provided through
this service.
. Lock-Out Service: Vehicle
registration is required.
. Trip Interruption Benefits and
Assistance: Must be over
150 km from where your trip was
started to qualify.
Pre-authorization, original
detailed receipts, and a copy of
the repair orders are required.
Once authorization has been
received, the Roadside
Assistance advisor will help to
make arrangements and explain
how to receive payment.
. Alternative Service: If
assistance cannot be provided
right away, the Roadside
Assistance advisor may give
permission to get local
emergency road service. You will

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13527526) - 2020 - CRC - 9/5/19
360 OnStar
.Open the OnStar app on the
infotainment display. See the
infotainment manual for
information on how to use the
OnStar app.
Or
. Give OnStar Turn-by-Turn
Navigation voice commands.
. Obtain and customize the Wi-Fi
hotspot name or SSID and
password, if equipped.
Press
Qto connect to an
Advisor to:
. Verify account information or
update contact information.
. Get driving directions.
. Receive a Diagnostic check of
the vehicle's key operating
systems.
. Receive Roadside Assistance.
. Manage Wi-Fi Settings,
if equipped. Press
>to get a priority connection
to an OnStar Advisor available 24/
7 to:
. Get help for an emergency.
. Be a Good Samaritan or
respond to an AMBER Alert.
. Get assistance in severe
weather or other crisis situations
and find evacuation routes.OnStar Services
Emergency
Emergency Services require an
active safety and security plan. With
Automatic Crash Response, built-in
sensors can automatically alert a
specially trained OnStar Advisor
who is immediately connected in to
the vehicle to help.
Press
>for a priority connection to
an OnStar Advisor who can contact
emergency service providers, direct
them to your exact location, and
relay important information.
With OnStar Crisis Assist, specially
trained Advisors are available
24 hours a day, 7 days a week, to
provide a central point of contact,
assistance, and information during a
crisis.
With Roadside Assistance, Advisors
can locate a nearby service provider
to help with a flat tire, a battery
jump, or an empty gas tank.

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13527526) - 2020 - CRC - 9/5/19
370 Index
IndexA
Accessories andModifications . . . . . . . . . . . . . . . . . . 249
Accessory Power . . . . . . . . . . . . . . . 187
Adaptive Cruise Control . . . . . . . . 205
Add-On Electrical Equipment . . . 246
Additional Information OnStar . . . . . . . . . . . . . . . . . . . . . . . 361
Additional Maintenance and Care . . . . . . . . . . . . . . . . . . . . . . 335
Adjustments Lumbar, Front Seats . . . . . . . . . . . . 43
Air Cleaner/Filter, Engine . . . . . . . 257
Air Conditioning . . . . . . . . . . . 157, 161
Air Filter Life System . . . . . . . . . . . . . . . . . . . 257
Air Filter, Passenger Compartment . . . . . . . . . . . . . . . . . 164
Air Vents . . . . . . . . . . . . . . . . . . . . . . . 163
Airbag System
Check . . . . . . . . . . . . . . . . . . . . . . . . . . 77
How Does an AirbagRestrain? . . . . . . . . . . . . . . . . . . . . . 69
Passenger Sensing System . . . . 71
What Makes an Airbag
Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 69
What Will You See after an Airbag Inflates? . . . . . . . . . . . . . . . 70 Airbag System (cont'd)
When Should an Airbag
Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 68
Where Are the Airbags? . . . . . . . . 67
Airbags Adding Equipment to theVehicle . . . . . . . . . . . . . . . . . . . . . . . . 76
Passenger Status Indicator . . . 123
Readiness Light . . . . . . . . . . . . . . 123
Servicing Airbag-Equipped Vehicles . . . . . . . . . . . . . . . . . . . . . . . 75
System Check . . . . . . . . . . . . . . . . . . 65
Alarm Vehicle Security . . . . . . . . . . . . . . . . 29
Alert Lane Change . . . . . . . . . . . . . . . . . 225
Side Blind Zone (SBZA) . . . . . . 225
All-Season Tires . . . . . . . . . . . . . . . . 284
All-Wheel Drive . . . . . . . . . . . . 194, 267
Antilock Brake System (ABS) . . . 195
Warning Light . . . . . . . . . . . . . . . . . 128
Appearance Care Exterior . . . . . . . . . . . . . . . . . . . . . . . 318
Interior . . . . . . . . . . . . . . . . . . . . . . . . 323
Assistance Program, Roadside . . . . . . . . . . . . . . . . . . . . . . 349
Assistance Systems for Driving . . . . . . . . . . . . . . . . . . . . . . . . 219

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Index 373
DrivingAssistance Systems . . . . . . . . . . 219
Better Fuel Economy . . . . . . . . . 166
Characteristics and
Towing Tips . . . . . . . . . . . . . . . . . 233
Defensive . . . . . . . . . . . . . . . . . . . . . 167
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . 167
Hill and Mountain Roads . . . . . . 175
If the Vehicle is Stuck . . . . . . . . . 177
Loss of Control . . . . . . . . . . . . . . . 169
Off-Road . . . . . . . . . . . . . . . . . . . . . 170
Off-Road Recovery . . . . . . . . . . . 169
Vehicle Load Limits . . . . . . . . . . . 178
Wet Roads . . . . . . . . . . . . . . . . . . . 174
Winter . . . . . . . . . . . . . . . . . . . . . . . . 176
Dual Automatic Climate
Control System . . . . . . . . . . . . . . . . 157
E
Electric Parking Brake . . . . . . . . . . 196
Electric Parking Brake Light . . . . 127
Electrical Equipment,Add-On . . . . . . . . . . . . . . . . . . . . . . . 246
Electrical System Engine Compartment FuseBlock . . . . . . . . . . . . . . . . . . . . . . . . 274
Fuses and Circuit Breakers . . . 274 Electrical System (cont'd)
Instrument Panel Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 278
Overload . . . . . . . . . . . . . . . . . . . . . 273
Rear Compartment Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 280
Emergency OnStar . . . . . . . . . . . . . . . . . . . . . . . 360
Engine
Air Cleaner/Filter . . . . . . . . . . . . . 257
Check Light (MalfunctionIndicator) . . . . . . . . . . . . . . . . . . . . 125
Compartment Overview . . . . . . . 252
Coolant Temperature Gauge . . . . . . . . . . . . . . . . . . . . . . 122
Cooling System . . . . . . . . . . . . . . . 258
Drive Belt Routing . . . . . . . . . . . . 344
Exhaust . . . . . . . . . . . . . . . . . . . . . . 190
Heater . . . . . . . . . . . . . . . . . . . . . . . . 186
Oil Life System . . . . . . . . . . . . . . . 255
Oil Pressure Light . . . . . . . . . . . . 131
Overheating . . . . . . . . . . . . . . . . . . 262
Power Messages . . . . . . . . . . . . . 137
Running While Parked . . . . . . . . 190
Starting . . . . . . . . . . . . . . . . . . . . . . . 184
Engine Air Filter Life System . . . . 257
Entry Lighting . . . . . . . . . . . . . . . . . . . 154
Equipment, Towing . . . . . . . . . . . . . 241 Event Data Recorders . . . . . . . . . . 357
Exit Lighting . . . . . . . . . . . . . . . . . . . . 154
Extended Parking . . . . . . . . . . . . . . . 189
Extender, Seat Belt . . . . . . . . . . . . . . 63
Exterior Lamp Controls . . . . . . . . . 147
Exterior Lighting Battery
Saver . . . . . . . . . . . . . . . . . . . . . . . . . 155
F
Filter,
Engine Air Cleaner . . . . . . . . . . . 257
Flash-to-Pass . . . . . . . . . . . . . . . . . . . 149
Flashers, Hazard Warning . . . . . . 151
Flat Tire . . . . . . . . . . . . . . . . . . . . . . . . 303
Changing . . . . . . . . . . . . . . . . . . . . . 305
Floor Mats . . . . . . . . . . . . . . . . . . . . . . 326
Fluid Automatic Transmission . . . . . . 256
Brakes . . . . . . . . . . . . . . . . . . . . . . . . 265
Washer . . . . . . . . . . . . . . . . . . . . . . . 263
Fog Lamps . . . . . . . . . . . . . . . . . . . . . 151
Folding Mirrors . . . . . . . . . . . . . . . . . . 31
Forward Collision Alert
(FCA) System . . . . . . . . . . . . . . . . . 219
Frequency Statement Radio . . . . . . . . . . . . . . . . . . . . . . . . . 355
Front Fog Lamp Light . . . . . . . . . . . . . . . . . . . . . . . . . . 132