Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13690484) - 2021 - crc - 8/17/20
8 Keys, Doors, and Windows
The mechanical key inside the remote key is
used for the driver door and glove box.
To remove the mechanical key, press the
button on the side of the remote key near
the bottom, and pull the mechanical key
out. Never pull the mechanical key out
without pressing the button.
The mechanical key may have a bar-coded
key tag that the dealer or qualified
locksmith can use to make new keys. store
this information in a safe place, not in the
vehicle.
See your dealer if a replacement key or
additional key is needed.If it becomes difficult to turn a key, inspect
the key blade for debris. Periodically clean
with a brush or pick.
With an active OnStar or connected service
plan, an OnStar Advisor may remotely
unlock the vehicle. See
OnStar Overview
0 412.
If locked out of the vehicle, see Roadside
Assistance Program 0404.
If equipped with memory seats, remote keys
1 and 2 are linked to seating positions of
memory 1 or 2. See Memory Seats040.
Remote Keyless Entry (RKE)
System
See Radio Frequency Statement 0409.
If there is a decrease in the remote key
operating range:
.Check the distance. The remote key may
be too far from the vehicle.
.Check the location. Other vehicles or
objects may be blocking the signal.
.Check the remote key’s battery. See
“Battery Replacement” later in this
section.
.If the remote key is still not working
correctly, see your dealer or a qualified
technician for service.
Remote Keyless Entry (RKE)
System Operation
The Keyless Access system allows for vehicle
entry when the remote key is within 1 m
(3 ft). See “Keyless Access Operation” later
in this section.
The remote key functions may work up to
60 m (197 ft) away from the vehicle.
Other conditions can affect the performance
of the remote key. See Remote Keyless Entry
(RKE) System 08.
Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13690484) - 2021 - crc - 8/17/20
Keys, Doors, and Windows 11
Temporary Disable of Passive Locking
Temporarily disable passive locking by
pressing and holding
Kon the interior door
switch with a door open for at least
four seconds, or until three chimes are
heard. Passive locking will then remain
disabled until
Qon the interior door is
pressed, or until the vehicle is turned on.
Remote Left In Vehicle Alert
When the vehicle is turned off and a remote
key is left in the vehicle, the horn will chirp
three times after all doors are closed. To
turn on or off see Vehicle Personalization
0 124.
Remote Removed From Vehicle Alert
If the vehicle is on with a door open, and
then all doors are closed, the vehicle will
check for remote keys inside. If a remote
key is not detected, the Driver Information
Center (DIC) will display NO REMOTE
DETECTED and the horn will chirp three
times. This occurs only once each time the
vehicle is driven. To turn on or off see
Vehicle Personalization 0124. Keyless Liftgate Opening
Press the touch pad on the underside of the
liftgate handle to open the liftgate when all
doors are unlocked, or when the remote key
is within 1 m (3 ft).
Keyless Liftglass Opening
Press the exterior liftglass button to open
the liftglass when all doors are unlocked,
or when the remote key is within 1 m (3 ft).
See
Liftgate 018.
Key Access
To access a vehicle with a weak remote key
battery, see Door Locks015.
Programming Remote Keys to the
Vehicle
Only remote keys programmed to the
vehicle will work. If a remote key is lost or
stolen, a replacement can be purchased and
programmed through your dealer. The
vehicle can be reprogrammed so that lost or
stolen remote keys no longer work. Each
vehicle can have up to eight remote keys
programmed to it.
Programming with Recognized Remote Keys
A new key can be programmed to the
vehicle when there are two recognized keys. To program, the vehicle must be in RUN and
all remote keys, both currently recognized
and new, must be with you.
Vehicles with Front Bench Seat
1. Place the two recognized remote keys on the passenger seat.
2. Scroll to the DIC menu to "Remote Key Learn" menu and select.
The DIC displays READY FOR REMOTE #3,
4, 5, ETC.
3. Place the new remote key into thebackup pocket in the lower console bin.
Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13690484) - 2021 - crc - 8/17/20
Keys, Doors, and Windows 13
With Bench Seat
Without Bench Seat
1. Place the remote key in the remote key pocket. 2. With the vehicle in P (Park) or N (Neutral)
press the brake pedal and ENGINE
START/STOP.
Replace the remote key battery as soon
as possible.
Battery Replacement
{Warning
Never allow children to play with the
remote key. The remote key contains a
small battery, which can be a choking
hazard. If swallowed, internal burns can
occur, resulting in severe injury or death.
Seek medical attention immediately if a
battery is swallowed.
{Warning
To avoid personal injury, do not touch
metal surfaces on the remote key when
it has been exposed to extreme heat.
These surfaces can be hot to the touch at
temperatures above 59 °C (138 °F).
Caution
When replacing the battery, do not touch
any of the circuitry on the remote key.
Static from your body could damage the
remote key.
Caution
Always replace the battery with the
correct type. Replacing the battery with
an incorrect type could potentially create
a risk of battery explosion. Dispose of
used batteries according to instructions
and local laws. Do not attempt to burn,
crush, or cut the used battery, and avoid
exposing the battery to environments
with extremely low air pressures or high
temperatures.
Replace the battery in the remote key soon
if the DIC displays REPLACE BATTERY IN
REMOTE KEY.
To replace the battery:
Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13690484) - 2021 - crc - 8/17/20
110 Instruments and Controls
Charging System Light
The charging system light comes on briefly
when the ignition is turned on, but the
engine is not running, as a check to show
the light is working. It should go out when
the engine is started.
If the light stays on, or comes on while
driving, there may be a problem with the
electrical charging system. Have it checked
by your dealer. Driving while this light is on
could drain the battery.
When this light comes on, or is flashing, the
Driver Information Center (DIC) also displays
a message.
If a short distance must be driven with the
light on, be sure to turn off all accessories,
such as the radio and air conditioner.
Malfunction Indicator Lamp
(Check Engine Light)
This light is part of the vehicle’s emission
control on-board diagnostic system. If this
light is on while the engine is running, a
malfunction has been detected and the
vehicle may require service. The light should
come on to show that it is working when
the ignition is in Service Mode. SeeIgnition
Positions 0226.
Malfunctions are often indicated by the
system before any problem is noticeable.
Being aware of the light and seeking service
promptly when it comes on may prevent
damage.
Caution
If the vehicle is driven continually with
this light on, the emission control system
may not work as well, the fuel economy
may be lower, and the vehicle may not
(Continued)
Caution (Continued)
run smoothly. This could lead to costly
repairs that might not be covered by the
vehicle warranty.
Caution
Modifications to the engine, transmission,
exhaust, intake, or fuel system, or the
use of replacement tires that do not
meet the original tire specifications, can
cause this light to come on. This could
lead to costly repairs not covered by the
vehicle warranty. This could also affect
the vehicle’s ability to pass an Emissions
Inspection/Maintenance test. See
Accessories and Modifications 0309.
If the light is flashing : A malfunction has
been detected that could damage the
emission control system and increase vehicle
emissions. Diagnosis and service may be
required.
To help prevent damage, reduce vehicle
speed and avoid hard accelerations and
uphill grades. If towing a trailer, reduce the
amount of cargo being hauled as soon as
possible.
Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13690484) - 2021 - crc - 8/17/20
124 Instruments and Controls
Vehicle Messages
Messages displayed on the DIC indicate the
status of the vehicle or some action that
may be needed to correct a condition.
Multiple messages may appear one after
another.
The messages that do not require
immediate action can be acknowledged and
cleared by pressing
V. The messages that
require immediate action cannot be cleared
until that action is performed.
All messages should be taken seriously;
clearing the message does not correct the
problem.
If a SERVICE message appears, see your
dealer.
Follow the instructions given in the
messages. The system displays messages
regarding the following topics:
.Service Messages
.Fluid Levels
.Vehicle Security
.Brakes
.Steering
.Ride Control Systems
.Driver Assistance Systems
.Cruise Control
.Lighting and Bulb Replacement
.Wiper/Washer Systems
.Doors and Windows
.Seat Belts
.Airbag Systems
.Engine and Transmission
.Tire Pressure
.Battery
.Four Corner Air Suspension System
Engine Power Messages
REDUCED ACCELERATION DRIVE
WITH CARE
This message displays when the vehicle's
propulsion power is reduced. A reduction in
propulsion power can affect the vehicle's
ability to accelerate. If this message is on,
but there is no observed reduction in
performance, proceed to your destination.
Under certain conditions the performance
may be reduced the next time the vehicle is
driven. The vehicle may be driven while this
message is on, but maximum acceleration
and speed may be reduced. Anytime this
message stays on, or displays repeatedly,
the vehicle should be taken to your dealer
for service as soon as possible. Under certain operating conditions,
propulsion will be disabled. Try restarting
after the ignition has been off for
two minutes.
Vehicle Speed Messages
SPEED LIMITED TO XXX KM/H (MPH)
This message shows that the vehicle speed
has been limited to the speed displayed. The
limited speed is a protection for various
propulsion and vehicle systems, such as
lubrication, thermal, brakes, suspension,
Teen Driver if equipped, or tires.
Vehicle Personalization
The following are all possible vehicle
personalization features. Depending on the
vehicle, some may not be available.
For System, Apps, and Personal features and
functions, see
Settings0187.
To access the vehicle personalization menu: 1. Touch the Settings icon on the Home Page of the infotainment display.
2. Touch Vehicle to display a list of available options.
3. Touch to select the desired feature setting.
Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13690484) - 2021 - crc - 8/17/20
Infotainment System 163
.porj(Play or Pause): Touchpto play
or touch
jto pause depending on the
current selection.
.Listen: Touch Listen to hear the audio
source on the vehicle speakers.
Headphones
1. Power Indicator Light
2. Channel 1 or 2 Switch
3. Volume Control
4. Power Button
5. Battery Cover
The RSI includes two or four new 2-channel
digital wireless headphones, depending on
the vehicle model. The headphones are used
to listen to various multimedia. The wireless
headphones have a power button, Channel 1 or 2 switch, and a volume control. The
digital headphones cannot be interchanged
with previous models of GM headphones.
Press the power button to turn on the
headphones. A light on the headphones
should come on. A flashing light indicates
the headphones are not in range. Move
them closer to the forward overhead screen
until the light stops flashing. If the light
does not come on, check the batteries.
Intermittent sound or static can also indicate
weak batteries. See
“Battery Replacement”
later in this section.
Turn the headphones off when they are not
in use.
Press the center of the right side of the
headphone to change the channel. Channel 1
will provide audio associated with
screen 1 and channel 2 will provide audio
associated with screen 2.
Infrared transmitters are on the top of the
right seatback video screen. The headphones
shut off automatically to save the battery
power if the RSI system is off or if the
headphones are out of range of the
transmitters for more than three minutes.
Moving too far forward or stepping out of
the vehicle can cause the headphones to
lose the signal or have static. Use the volume control on the headphones
to adjust the volume.
For best audio performance, wear the
headphones as indicated with L (Left) and
R (Right) on the ear pads. Do not let
anything cover the ear pads.
Caution
Do not store the headphones in heat or
direct sunlight. This could damage the
headphones and repairs would not be
covered by the vehicle warranty. Storage
in extreme cold can weaken the batteries.
Keep the headphones stored in a cool,
dry place.
If the foam ear pads become worn or
damaged, the pads can be replaced
separately. To purchase replacement ear
pads, call 1-888-293-3332 or contact your
dealer.
Battery Replacement
To change the batteries: 1. Loosen the screw to the battery door on the left side of the headphones.
2. Slide the battery door open.
3. Replace the two AAA batteries.
Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13690484) - 2021 - crc - 8/17/20
308 Vehicle Care
Vehicle Care
General Information
General Information . . . . . . . . . . . . . . . . . . 309
California Proposition 65 Warning . . . . . 309
California Perchlorate MaterialsRequirements . . . . . . . . . . . . . . . . . . . . . . . 309
Accessories and Modifications . . . . . . . . . 309
Vehicle Checks
Doing Your Own Service Work . . . . . . . . . 310
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 310
Engine Compartment Overview . . . . . . . . 312
Engine Oil . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 315
Engine Oil Life System . . . . . . . . . . . . . . . . . 316
Automatic Transmission Fluid . . . . . . . . . . 317
Engine Air Filter Life System . . . . . . . . . . . 318
Engine Air Cleaner/Filter . . . . . . . . . . . . . . . 318
Cooling System . . . . . . . . . . . . . . . . . . . . . . . . 319
Engine Overheating . . . . . . . . . . . . . . . . . . . . 322
Engine Fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . 324
Washer Fluid . . . . . . . . . . . . . . . . . . . . . . . . . . 324
Brakes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 324
Brake Pad Life System . . . . . . . . . . . . . . . . . 325
Brake Fluid . . . . . . . . . . . . . . . . . . . . . . . . . . . . 326
Battery - North America . . . . . . . . . . . . . . . 327
Four-Wheel Drive . . . . . . . . . . . . . . . . . . . . . . 327
Front Axle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 328
Rear Axle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 328 Park Brake and P (Park) Mechanism
Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 328
Wiper Blade Replacement . . . . . . . . . . . . . 329
Glass Replacement . . . . . . . . . . . . . . . . . . . . 330
Windshield Replacement . . . . . . . . . . . . . . 330
Gas Strut(s) . . . . . . . . . . . . . . . . . . . . . . . . . . . 330
Headlamp Aiming
Front Headlamp Aiming . . . . . . . . . . . . . . . 331
Bulb Replacement
Bulb Replacement . . . . . . . . . . . . . . . . . . . . . . 331
LED Lighting . . . . . . . . . . . . . . . . . . . . . . . . . . . 331
Taillamps, Turn Signal, Stoplamps, and Back-Up Lamps . . . . . . . . . . . . . . . . . . . . . . . 331
Electrical System
Electrical System Overload . . . . . . . . . . . . . 332
Fuses and Circuit Breakers . . . . . . . . . . . . . 333
Engine Compartment Fuse Block . . . . . . . 333
Instrument Panel Fuse Block . . . . . . . . . . . 337
Rear Compartment Fuse Block . . . . . . . . . 339
Wheels and Tires
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 341
All-Season Tires . . . . . . . . . . . . . . . . . . . . . . . . 342
Winter Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . 342
Low-Profile Tires . . . . . . . . . . . . . . . . . . . . . . . 342
All-Terrain Tires . . . . . . . . . . . . . . . . . . . . . . . . 342
Tire Sidewall Labeling . . . . . . . . . . . . . . . . . 343
Tire Designations . . . . . . . . . . . . . . . . . . . . . . 344
Tire Terminology and Definitions . . . . . . 344 Tire Pressure . . . . . . . . . . . . . . . . . . . . . . . . . . 346
Tire Pressure for High-Speed
Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . 347
Tire Pressure Monitor System . . . . . . . . . 348
Tire Pressure Monitor Operation . . . . . . 349
Tire Inspection . . . . . . . . . . . . . . . . . . . . . . . . . 351
Tire Rotation . . . . . . . . . . . . . . . . . . . . . . . . . . 352
When It Is Time for New Tires . . . . . . . . 353
Buying New Tires . . . . . . . . . . . . . . . . . . . . . . 353
Different Size Tires and Wheels . . . . . . . 354
Uniform Tire Quality Grading . . . . . . . . . . 355
Wheel Alignment and Tire Balance . . . . 356
Wheel Replacement . . . . . . . . . . . . . . . . . . . 356
Tire Chains . . . . . . . . . . . . . . . . . . . . . . . . . . . . 357
If a Tire Goes Flat . . . . . . . . . . . . . . . . . . . . . 357
Tire Changing . . . . . . . . . . . . . . . . . . . . . . . . . 358
Full-Size Spare Tire . . . . . . . . . . . . . . . . . . . . 368
Jump Starting
Jump Starting - North America . . . . . . . . 369
Towing the Vehicle
Towing the Vehicle . . . . . . . . . . . . . . . . . . . . 372
Recreational Vehicle Towing . . . . . . . . . . . 373
Appearance Care
Exterior Care . . . . . . . . . . . . . . . . . . . . . . . . . . 376
Interior Care . . . . . . . . . . . . . . . . . . . . . . . . . . 380
Floor Mats . . . . . . . . . . . . . . . . . . . . . . . . . . . . 383
Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13690484) - 2021 - crc - 8/17/20
Vehicle Care 327
Warning (Continued)
braking leading to a possible injury.
Always use the proper GM approved
brake fluid.
Caution
If brake fluid is spilled on the vehicle's
painted surfaces, the paint finish can be
damaged. Immediately wash off any
painted surface.
Battery - North America
The original equipment battery is
maintenance free. Do not remove the cap
and do not add fluid.
Refer to the replacement number shown on
the original battery label when a new
battery is needed. SeeEngine Compartment
Overview 0312 for battery location.
The vehicle has an Absorbed Glass Mat
(AGM) 12-volt battery. Installation of a
standard 12-volt battery will result in
reduced 12-volt battery life.
When using a 12-volt battery charger on the
12-volt AGM battery, some chargers have an
AGM battery setting on the charger. If available, use the AGM setting on the
charger, to limit charge voltage to 14.8 volts.
Follow the charger manufacturer's
instructions.
Stop/Start System
This vehicle has a Stop/Start system to shut
off the engine to help conserve fuel. See
Stop/Start System
0229.
{Warning
WARNING: Battery posts, terminals, and
related accessories contain lead and lead
compounds, chemicals known to the
State of California to cause cancer and
birth defects or other reproductive harm.
Batteries also contain other chemicals
known to the State of California to cause
cancer. WASH HANDS AFTER HANDLING.
For more information go to
www.P65Warnings.ca.gov/
passenger-vehicle.
See California Proposition 65 Warning 0309
and the back cover.
Vehicle Storage
{Warning
Batteries have acid that can burn you and
gas that can explode. You can be badly
hurt if you are not careful. See Jump
Starting - North America 0369 for tips
on working around a battery without
getting hurt.
Infrequent Usage: Remove the black,
negative (−) cable from the battery to keep
the battery from running down.
Extended Storage: Remove the black,
negative (−) cable from the battery or use a
battery trickle charger.
Four-Wheel Drive
Transfer Case
When to Check Lubricant
Refer to Maintenance Schedule 0386 to
determine when to check the lubricant.