2022 CHEVROLET TAHOE Event Data Recorder

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13690484) - 2021 - crc - 8/17/20
64 Seats and Restraints
least partially inflated for some time after
they inflate. Some components of the airbag
module may be hot for several minutes. For
location of the airbags, seeWhere Are the
Airbags? 061.
The parts of the airbag that come into
contact with you may be warm, but not too
hot to touch. There may be some smoke
and dust coming from the vents in the
deflated airbags. Airbag inflation does not
prevent the driver from seeing out of the
windshield or being able to steer the
vehicle, nor does it prevent people from
leaving the vehicle.
{Warning
When an airbag inflates, there may be
dust in the air. This dust could cause
breathing problems for people with a
history of asthma or other breathing
trouble. To avoid this, everyone in the
vehicle should get out as soon as it is
safe to do so. If you have breathing
problems but cannot get out of the
vehicle after an airbag inflates, then get
fresh air by opening a window or a door. (Continued)
Warning (Continued)
If you experience breathing problems
following an airbag deployment, you
should seek medical attention.
The vehicle has a feature that may
automatically unlock the doors, turn on the
interior lamps and hazard warning flashers,
and shut off the fuel system after the
airbags inflate. The feature may also
activate, without airbag inflation, after an
event that exceeds a predetermined
threshold. After turning the ignition off and
then on again, the fuel system will return to
normal operation; the doors can be locked,
the interior lamps can be turned off, and
the hazard warning flashers can be turned
off using the controls for those features.
If any of these systems are damaged in the
crash they may not operate as normal.
{Warning
A crash severe enough to inflate the
airbags may have also damaged
important functions in the vehicle, such
as the fuel system, brake and steering
systems, etc. Even if the vehicle appears (Continued)
Warning (Continued)
to be drivable after a moderate crash,
there may be concealed damage that
could make it difficult to safely operate
the vehicle.
Use caution if you should attempt to
restart the engine after a crash has
occurred.
In many crashes severe enough to inflate
the airbag, windshields are broken by
vehicle deformation. Additional windshield
breakage may also occur from the front
outboard passenger airbag.
.Airbags are designed to inflate only once.
After an airbag inflates, you will need
some new parts for the airbag system.
If you do not get them, the airbag
system will not be there to help protect
you in another crash. A new system will
include airbag modules and possibly other
parts. The service manual for the vehicle
covers the need to replace other parts.
.The vehicle has a crash sensing and
diagnostic module which records
information after a crash. See Vehicle
Data Recording and Privacy 0410 and
Event Data Recorders 0411.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13690484) - 2021 - crc - 8/17/20
Customer Information 401
Customer Information
Customer Information
Customer Satisfaction Procedure . . . . . . 401
Customer Assistance Offices . . . . . . . . . . . 403
Customer Assistance for Text Telephone(TTY) Users . . . . . . . . . . . . . . . . . . . . . . . . . . 403
Online Owner Center . . . . . . . . . . . . . . . . . . 403
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . 404
Roadside Assistance Program . . . . . . . . . 404
Scheduling Service Appointments . . . . . 405
Courtesy Transportation Program . . . . . 406
Collision Damage Repair . . . . . . . . . . . . . . 407
Publication Ordering Information . . . . . 408
Radio Frequency Statement . . . . . . . . . . . 409
Reporting Safety Defects
Reporting Safety Defects to the United States Government . . . . . . . . . . . . . . . . . . 409
Reporting Safety Defects to the Canadian Government . . . . . . . . . . . . . . . 409
Reporting Safety Defects to General Motors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 410
Vehicle Data Recording and Privacy
Vehicle Data Recording and Privacy . . . 410
Cybersecurity . . . . . . . . . . . . . . . . . . . . . . . . . . 410
Event Data Recorders . . . . . . . . . . . . . . . . . . 411
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 411
Infotainment System . . . . . . . . . . . . . . . . . . 411Customer Information
Customer Satisfaction Procedure
Your satisfaction and goodwill are important
to your dealer and to Chevrolet. Normally,
any concerns with the sales transaction or
the operation of the vehicle will be resolved
by your dealer's sales or service
departments. Sometimes, however, despite
the best intentions of all concerned,
misunderstandings can occur. If your concern
has not been resolved to your satisfaction,
the following steps should be taken:
STEP ONE : Discuss your concern with a
member of dealership management.
Normally, concerns can be quickly resolved
at that level. If the matter has already been
reviewed with the sales, service, or parts
manager, contact the owner of your
dealership or the general manager.
STEP TWO : If after contacting a member of
dealership management, it appears your
concern cannot be resolved by your
dealership without further help, in the U.S.,
call the Chevrolet Customer Assistance
Center at 1-800-222-1020. In Canada, call
General Motors of Canada Customer Care
Centre at 1-800-263-3777 (English),
or 1-800-263-7854 (French).

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13690484) - 2021 - crc - 8/17/20
Customer Information 411
the event you suspect any security incident
impacting your data or the safe operation of
your vehicle, please stop operating your
vehicle and contact your dealer.
Event Data Recorders
This vehicle is equipped with an event data
recorder (EDR). The main purpose of an EDR
is to record, in certain crash or near
crash-like situations, such as an air bag
deployment or hitting a road obstacle, data
that will assist in understanding how a
vehicle’s systems performed. The EDR is
designed to record data related to vehicle
dynamics and safety systems for a short
period of time, typically 30 seconds or less.
The EDR in this vehicle is designed to record
such data as:
.How various systems in your vehicle were
operating;
.Whether or not the driver and passenger
safety belts were buckled/fastened;
.How far (if at all) the driver was
depressing the accelerator and/or brake
pedal; and,
.How fast the vehicle was traveling.
These data can help provide a better
understanding of the circumstances in which
crashes and injuries occur. Note
EDR data are recorded by your vehicle only
if a non-trivial crash situation occurs; no
data are recorded by the EDR under normal
driving conditions and no personal data
(e.g., name, gender, age, and crash location)
are recorded. However, other parties, such
as law enforcement, could combine the EDR
data with the type of personally identifying
data routinely acquired during a crash
investigation.
To read data recorded by an EDR, special
equipment is required, and access to the
vehicle or the EDR is needed. In addition to
the vehicle manufacturer, other parties, such
as law enforcement, that have the special
equipment, can read the information if they
have access to the vehicle or the EDR.
GM will not access these data or share it
with others except: with the consent of the
vehicle owner or, if the vehicle is leased,
with the consent of the lessee; in response
to an official request by police or similar
government office; as part of GM's defense
of litigation through the discovery process;
or, as required by law. Data that GM collects
or receives may also be used for GM
research needs or may be made available to
others for research purposes, where a need
is shown and the data is not tied to a
specific vehicle or vehicle owner.
OnStar
If the vehicle is equipped with OnStar and
has an active service plan, additional data
may be collected and transmitted through
the OnStar system. This includes information
about the vehicle’s operation; collisions
involving the vehicle; the use of the vehicle
and its features, including infotainment; and
the location and approximate GPS speed of
the vehicle. Refer to the OnStar Terms and
Conditions and Privacy Statement on the
OnStar website.
See
OnStar Additional Information 0413.
Infotainment System
If the vehicle is equipped with a navigation
system as part of the infotainment system,
use of the system may result in the storage
of destinations, addresses, telephone
numbers, and other trip information. See the
infotainment section for information on
stored data and for deletion instructions.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/-
Mexico-13690484) - 2021 - crc - 8/17/20
422 Index
Child Restraints (cont'd)Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Circuit Breakers . . . . . . . . . . . . . . . . . . . . . . . . . . 333
Cleaning Exterior Care . . . . . . . . . . . . . . . . . . . . . . . . . . . 376
Interior Care . . . . . . . . . . . . . . . . . . . . . . . . . . . 380
Climate Control Systems
Dual Automatic . . . . . . . . . . . . . . . . . . . . . . . . 204
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 207
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Cluster, Instrument . . . . . . . . . . . . . . . . . . . . . . 102
Collision Damage Repair . . . . . . . . . . . . . . . . . 407
Compartments Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Compass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Connected Services Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . 418
Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . 419
Navigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 417
Connections Connected Services . . . . . . . . . . . . . . . . . . . . 418
Control Hill Descent . . . . . . . . . . . . . . . . . . . . . . . . . . . . 244
Traction and Electronic Stability . . . . . . . 242
Control Light Hill Descent . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Control of a Vehicle . . . . . . . . . . . . . . . . . . . . . .214 Controls
Steering Wheel . . . . . . . . . . . . . . . . . . . . . . . . 144
Convenience Net . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Convex Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
Coolant Engine Temperature Gauge . . . . . . . . . . . . 107
Engine Temperature Warning Light . . . . . 115
Cooling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 204, 207
Cooling System . . . . . . . . . . . . . . . . . . . . . . . . . . 319
Courtesy Transportation Program . . . . . . . . 406
Coverage Explanations . . . . . . . . . . . . . . . . . . . 176
Cruise Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . 251 Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Cruise Control, Adaptive . . . . . . . . . . . . . . . . . 253
Cupholders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Customer Assistance . . . . . . . . . . . . . . . . . . . . . 403 Offices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 403
Text Telephone (TTY) Users . . . . . . . . . . . . 403
Customer Information Publications Ordering Information . . . . . 408
Customer Satisfaction Procedure . . . . . . . . . 401
Cybersecurity . . . . . . . . . . . . . . . . . . . . . . . . . . . . 410
D
Damage Repair, Collision . . . . . . . . . . . . . . . . . 407
Danger, Warning, and Caution . . . . . . . . . . . . . .2
Data Collection
Infotainment System . . . . . . . . . . . . . . . . . . . 411 Data Collection (cont'd)
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 411
Data Recorders, Event . . . . . . . . . . . . . . . . . . . . 411
Database Coverage Explanations . . . . . . . . . 176
Daytime Running Lamps (DRL) . . . . . . . . . . . . 135
Defensive Driving . . . . . . . . . . . . . . . . . . . . . . . . .214
Delayed Locking . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Destination . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168
Diagnostics Connected Services . . . . . . . . . . . . . . . . . . . . 419
Distracted Driving . . . . . . . . . . . . . . . . . . . . . . . . . 213
Dome Lamps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .138
Door Ajar Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Delayed Locking . . . . . . . . . . . . . . . . . . . . . . . . . 17
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Power Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Drive Belt Routing, Engine . . . . . . . . . . . . . . .400
Driver Teen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193
Driver Assistance Systems . . . . . . . . . . . . . . . 260
Driver Information Center (DIC) . . . . . . . . . . . 119
Driver Mode Control . . . . . . . . . . . . . . . . . . . . . 245
Driver Mode Control Light . . . . . . . . . . . . . . . . 115
Driving Assistance Systems . . . . . . . . . . . . . . . . . . . . 267
Better Fuel Economy . . . . . . . . . . . . . . . . . . . 213
Characteristics and Towing Tips . . . . . . . . 280

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/-
Mexico-13690484) - 2021 - crc - 8/17/20
Index 423
Driving (cont'd)Defensive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 214
Hill and Mountain Roads . . . . . . . . . . . . . . 220
If the Vehicle is Stuck . . . . . . . . . . . . . . . . . 221
Impaired . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 214
Loss of Control . . . . . . . . . . . . . . . . . . . . . . . . 216
Off-Road . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 216
Off-Road Recovery . . . . . . . . . . . . . . . . . . . . . 215
Vehicle Load Limits . . . . . . . . . . . . . . . . . . . . 222
Wet Roads . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 219
Winter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 221
Dual Automatic Climate Control
System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 204
Dynamic Fuel Management . . . . . . . . . . . . . . . 231
E
Electric Brake Boost . . . . . . . . . . . . . . . . . . . . . . 240
Electric Parking Brake . . . . . . . . . . . . . . . . . . . . 240
Electric Parking Brake Light . . . . . . . . . . . . . . . 112
Electrical Equipment, Add-On . . . . . . . . . . . . 306
Electrical System Engine Compartment Fuse Block . . . . . . . 333
Fuses and Circuit Breakers . . . . . . . . . . . . . 333
Instrument Panel Fuse Block . . . . . . . . . . . 337
Overload . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 332
Rear Compartment Fuse Block . . . . . . . . . 339
Electronic Stability Control (ESC) Off Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115 Emergency
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 413
Engine Air Cleaner/Filter . . . . . . . . . . . . . . . . . . . . . . 318
Check Light (Malfunction Indicator) . . . . 110
Compartment Overview . . . . . . . . . . . . . . . . 312
Coolant Temperature Gauge . . . . . . . . . . . 107
Coolant Temperature Warning Light . . . . 115
Cooling System . . . . . . . . . . . . . . . . . . . . . . . . 319
Drive Belt Routing . . . . . . . . . . . . . . . . . . . . 400
Exhaust . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 231
Fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 324
Oil Life System . . . . . . . . . . . . . . . . . . . . . . . . 316
Oil Pressure Gauge . . . . . . . . . . . . . . . . . . . . 106
Oil Pressure Light . . . . . . . . . . . . . . . . . . . . . . . 117
Overheating . . . . . . . . . . . . . . . . . . . . . . . . . . . 322
Power Messages . . . . . . . . . . . . . . . . . . . . . . . 124
Running While Parked . . . . . . . . . . . . . . . . . 232
Starting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 228
Engine Air Filter Life System . . . . . . . . . . . . . .318
Entry Lighting . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Equipment, Towing . . . . . . . . . . . . . . . . . . . . . . 287
Event Data Recorders . . . . . . . . . . . . . . . . . . . . . 411
Exit Lighting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Extended Parking . . . . . . . . . . . . . . . . . . . . . . . . . 231
Extender, Seat Belt . . . . . . . . . . . . . . . . . . . . . . . 58
Exterior Lamp Controls . . . . . . . . . . . . . . . . . . . . 133
Exterior Lamps Off Reminder . . . . . . . . . . . . . 135 Exterior Lighting Battery Saver . . . . . . . . . . 140
F
Fan
Engine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 324
Filter, Engine Air Cleaner . . . . . . . . . . . . . . . . . . . . . 318
Flash-to-Pass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Flashers, Hazard Warning . . . . . . . . . . . . . . . . 136
Flat Tire . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 357 Changing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 358
Floor Console Storage . . . . . . . . . . . . . . . . . . . . . .91
Floor Mats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 383
Fluid
Automatic Transmission . . . . . . . . . . . . . . . . 317
Brakes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 326
Four-Wheel Drive Transfer Case . . . . . . . . 236
Washer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 324
Folding Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Forward Collision Alert (FCA) System . . . . 267
Four Corner Air Suspension Light . . . . . . . . . 116
Four Corner Air Suspension System . . . . . . 248
Four-Wheel Drive . . . . . . . . . . . . . . . . . . . .236, 327
Four-Wheel-Drive Light . . . . . . . . . . . . . . . . . . . . 113
Frequency Statement Radio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 409
Front Axle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 328