Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13690484) - 2021 - crc - 8/17/20
OnStar 415
Languages
The vehicle can be programmed to respond
in multiple languages. Press
Qand ask for
an Advisor. Advisors are available in English,
Spanish, and French. Available languages
may vary by country.
Potential Issues
OnStar cannot perform Remote Door Unlock
or Stolen Vehicle Assistance after the vehicle
has been off continuously for 10 days
without an ignition cycle. If the vehicle has
not been started for 10 days, OnStar can
contact Roadside Assistance or a locksmith
to help gain access to the vehicle.
Global Positioning System (GPS)
.Obstruction of the GPS can occur in a
large city with tall buildings; in parking
garages; around airports; in tunnels and
underpasses; or in an area with very
dense trees. If GPS signals are not
available, the OnStar system should still
operate to call OnStar. However, OnStar
could have difficulty identifying the exact
location.
.In emergency situations, OnStar can use
the last stored GPS location to send to
emergency responders. A temporary loss of GPS can cause loss of
the ability to send a Turn-by-Turn
Navigation route. The Advisor may give a
verbal route or may ask for a call back after
the vehicle is driven into an open area.
Cellular and GPS Antennas
Cellular reception is required for OnStar to
send remote signals to the vehicle. Do not
place items over or near the antenna to
prevent blocking cellular and GPS signal
reception.
Unable to Connect to OnStar Message
If there is limited cellular coverage or the
cellular network has reached maximum
capacity, this message may come on. Press
Qto try the call again or try again after
driving a few miles into another
cellular area.
Vehicle and Power Issues
OnStar services require a vehicle electrical
system, wireless service, and GPS satellite
technologies to be available and operating
for features to function properly. These
systems may not operate if the battery is
discharged or disconnected.
Add-on Electrical Equipment
The OnStar system is integrated into the
electrical architecture of the vehicle. Do not
add any electrical equipment. See Add-On
Electrical Equipment 0306. Added electrical
equipment may interfere with the operation
of the OnStar system and cause it to not
operate.
Vehicle Software Updates
OnStar or GM may remotely deliver
software updates or changes to the vehicle
without further notice or consent. These
updates or changes may enhance or
maintain safety, security, or the operation
of the vehicle or the vehicle systems.
Software updates or changes may affect or
erase data or settings that are stored in the
vehicle, such as saved navigation
destinations or pre-set radio stations.
Neither OnStar nor GM is responsible for
any affected or erased data or settings.
These updates or changes may also collect
personal information. Such collection is
described in the OnStar privacy statement or
separately disclosed at the time of
installation. These updates or changes may
also cause a system to automatically
communicate with GM servers to collect
information about vehicle system status,
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Index 421
Assistance Systems for Parking andBacking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 262
Audio Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154
Auto Stop Stop/Start System . . . . . . . . . . . . . . . . . . . . . 229
Automatic
Dimming Mirrors . . . . . . . . . . . . . . . . . . . . . . . 29
Door Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Emergency Braking (AEB) . . . . . . . . . . . . . . 269
Headlamp System . . . . . . . . . . . . . . . . . . . . . 135
Transmission . . . . . . . . . . . . . . . . . . . . . . . . . . . 232
Transmission Fluid . . . . . . . . . . . . . . . . . . . . . . 317
Automatic Transmission Manual Mode . . . . . . . . . . . . . . . . . . . . . . . . . 235
Avoiding Untrusted Media Devices . . . . . . . . 151
Axle, Front . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 328
Axle, Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 328
B
Battery
Exterior Lighting Battery Saver . . . . . . . . 140
Load Management . . . . . . . . . . . . . . . . . . . . . 139
Power Protection . . . . . . . . . . . . . . . . . . . . . . 140
Battery - North America . . . . . . . . . . . . 327, 369
Blade Replacement, Wiper . . . . . . . . . . . . . . . 329
Bluetooth Overview . . . . . . . . . . . . . . . . . . . . . . . . . . 181, 182 Bluetooth Audio . . . . . . . . . . . . . . . . . . . . . . . . . .154
Brake
Electric Boost . . . . . . . . . . . . . . . . . . . . . . . . . . 240
Parking, Electric . . . . . . . . . . . . . . . . . . . . . . . . 240
System Warning Light . . . . . . . . . . . . . . . . . . 111
Brake Pad Life System . . . . . . . . . . . . . . . . . . . 325
Brakes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 324 Antilock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 240
Assist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 241
Fluid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 326
Pad Life System . . . . . . . . . . . . . . . . . . . . . . . 325
Braking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .214 Automatic Emergency (AEB) . . . . . . . . . . . 269
Braking System Front Pedestrian (FPB) . . . . . . . . . . . . . . . . . 270
Break-In, New Vehicle . . . . . . . . . . . . . . . . . . . . 226
Bulb Replacement
Headlamp Aiming . . . . . . . . . . . . . . . . . . . . . . 331
Headlamps . . . . . . . . . . . . . . . . . . . . . . . . . . . . 331
Taillamps, Turn Signal, Stoplamps,and Back-up Lamps . . . . . . . . . . . . . . . . . . 331
Buying New Tires . . . . . . . . . . . . . . . . . . . . . . . . 353
C
Calibration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97 California
Perchlorate Materials
Requirements . . . . . . . . . . . . . . . . . . . . . . . . 309
California Proposition 65 Warning . . . . . . . . . . . . . . . . . .309, 327, 369, Back Cover
Canadian Vehicle Owners . . . . . . . . . . . . . . . . . . .2
Capacities and Specifications . . . . . . . . . . . . . 398
Carbon Monoxide
Engine Exhaust . . . . . . . . . . . . . . . . . . . . . . . . 231
Liftgate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Winter Driving . . . . . . . . . . . . . . . . . . . . . . . . . 221
Cargo Tie-Downs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Caution, Danger, and Warning . . . . . . . . . . . . . .2
Center Console Storage . . . . . . . . . . . . . . . . . . . 90
Chains, Tire . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 357
Charging Wireless . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Charging System Light . . . . . . . . . . . . . . . . . . . .110
Check Engine Light (Malfunction Indicator) . . . 110
Child Restraints Infants and Young Children . . . . . . . . . . . . . . 71
Lower Anchors and Tethers forChildren . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Older Children . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Securing . . . . . . . . . . . . . . . . . . . . . . . . . 83, 85, 87
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Index 423
Driving (cont'd)Defensive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 214
Hill and Mountain Roads . . . . . . . . . . . . . . 220
If the Vehicle is Stuck . . . . . . . . . . . . . . . . . 221
Impaired . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 214
Loss of Control . . . . . . . . . . . . . . . . . . . . . . . . 216
Off-Road . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 216
Off-Road Recovery . . . . . . . . . . . . . . . . . . . . . 215
Vehicle Load Limits . . . . . . . . . . . . . . . . . . . . 222
Wet Roads . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 219
Winter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 221
Dual Automatic Climate Control
System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 204
Dynamic Fuel Management . . . . . . . . . . . . . . . 231
E
Electric Brake Boost . . . . . . . . . . . . . . . . . . . . . . 240
Electric Parking Brake . . . . . . . . . . . . . . . . . . . . 240
Electric Parking Brake Light . . . . . . . . . . . . . . . 112
Electrical Equipment, Add-On . . . . . . . . . . . . 306
Electrical System Engine Compartment Fuse Block . . . . . . . 333
Fuses and Circuit Breakers . . . . . . . . . . . . . 333
Instrument Panel Fuse Block . . . . . . . . . . . 337
Overload . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 332
Rear Compartment Fuse Block . . . . . . . . . 339
Electronic Stability Control (ESC) Off Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115 Emergency
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 413
Engine Air Cleaner/Filter . . . . . . . . . . . . . . . . . . . . . . 318
Check Light (Malfunction Indicator) . . . . 110
Compartment Overview . . . . . . . . . . . . . . . . 312
Coolant Temperature Gauge . . . . . . . . . . . 107
Coolant Temperature Warning Light . . . . 115
Cooling System . . . . . . . . . . . . . . . . . . . . . . . . 319
Drive Belt Routing . . . . . . . . . . . . . . . . . . . . 400
Exhaust . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 231
Fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 324
Oil Life System . . . . . . . . . . . . . . . . . . . . . . . . 316
Oil Pressure Gauge . . . . . . . . . . . . . . . . . . . . 106
Oil Pressure Light . . . . . . . . . . . . . . . . . . . . . . . 117
Overheating . . . . . . . . . . . . . . . . . . . . . . . . . . . 322
Power Messages . . . . . . . . . . . . . . . . . . . . . . . 124
Running While Parked . . . . . . . . . . . . . . . . . 232
Starting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 228
Engine Air Filter Life System . . . . . . . . . . . . . .318
Entry Lighting . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Equipment, Towing . . . . . . . . . . . . . . . . . . . . . . 287
Event Data Recorders . . . . . . . . . . . . . . . . . . . . . 411
Exit Lighting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Extended Parking . . . . . . . . . . . . . . . . . . . . . . . . . 231
Extender, Seat Belt . . . . . . . . . . . . . . . . . . . . . . . 58
Exterior Lamp Controls . . . . . . . . . . . . . . . . . . . . 133
Exterior Lamps Off Reminder . . . . . . . . . . . . . 135 Exterior Lighting Battery Saver . . . . . . . . . . 140
F
Fan
Engine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 324
Filter, Engine Air Cleaner . . . . . . . . . . . . . . . . . . . . . 318
Flash-to-Pass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Flashers, Hazard Warning . . . . . . . . . . . . . . . . 136
Flat Tire . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 357 Changing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 358
Floor Console Storage . . . . . . . . . . . . . . . . . . . . . .91
Floor Mats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 383
Fluid
Automatic Transmission . . . . . . . . . . . . . . . . 317
Brakes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 326
Four-Wheel Drive Transfer Case . . . . . . . . 236
Washer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 324
Folding Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Forward Collision Alert (FCA) System . . . . 267
Four Corner Air Suspension Light . . . . . . . . . 116
Four Corner Air Suspension System . . . . . . 248
Four-Wheel Drive . . . . . . . . . . . . . . . . . . . .236, 327
Four-Wheel-Drive Light . . . . . . . . . . . . . . . . . . . . 113
Frequency Statement Radio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 409
Front Axle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 328
Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/-
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Index 425
I
If the System Needs Service . . . . . . . . . . . . . . 175
Ignition Positions . . . . . . . . . . . . . . . . . . . . . . . . 226
Immobilizer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
IndicatorPedestrian Ahead . . . . . . . . . . . . . . . . . . . . . . . 114
Vehicle Ahead . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Infants and Young Children, Restraints . . . . . 71
Information Publication Ordering . . . . . . . . . . . . . . . . . . . 408
Infotainment System . . . . . . . . . . . . . . . . . . . . . 411 Rear Seat . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156
Instrument Cluster . . . . . . . . . . . . . . . . . . . . . . . 102
Instrument Panel Storage Area . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Instrument Panel Overview . . . . . . . . . . . . . . . . 4
Interior Rearview Mirrors . . . . . . . . . . . . . . . . . 30
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . .1, 141
J
Jump Starting - North America . . . . . . . . . . . 369
K
Keyless Entry Remote (RKE) System . . . . . . . . . . . . . . . . . . . . 8
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
L
Labeling, Tire Sidewall . . . . . . . . . . . . . . . . . . . 343 Lamps
Daytime Running (DRL) . . . . . . . . . . . . . . . . 135
Dome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
Exterior Controls . . . . . . . . . . . . . . . . . . . . . . . 133
Exterior Lamps Off Reminder . . . . . . . . . . 135
Exterior Lighting Battery Saver . . . . . . . . 140
Malfunction Indicator (Check
Engine) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
On Reminder . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Reading . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
Lane Change Alert (LCA) . . . . . . . . . . . . . . . . . 272
Lane Keep Assist (LKA) . . . . . . . . . . . . . . . . . . . 275
Lane Keep Assist Light . . . . . . . . . . . . . . . . . . . . 113
Lap-Shoulder Belt . . . . . . . . . . . . . . . . . . . . . . . . . .55
LATCH System Replacing Parts after a Crash . . . . . . . . . . . 82
LATCH, Lower Anchors and Tethers for Children . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
LED Lighting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 331
Liftgate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
Lighting Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Illumination Control . . . . . . . . . . . . . . . . . . . . 137
LED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 331
Lights Airbag Readiness . . . . . . . . . . . . . . . . . . . . . . 108 Lights (cont'd)
Antilock Brake System (ABS)
Warning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Brake System Warning . . . . . . . . . . . . . . . . . 111
Charging System . . . . . . . . . . . . . . . . . . . . . . 110
Check Engine (Malfunction Indicator) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Cruise Control . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Door Ajar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Driver Mode Control . . . . . . . . . . . . . . . . . . . . 115
Electric Parking Brake . . . . . . . . . . . . . . . . . . . 112
Electronic Stability Control (ESC), Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Engine Coolant Temperature Warning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Engine Oil Pressure . . . . . . . . . . . . . . . . . . . . . 117
Flash-to-Pass . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Four Corner Air Suspension . . . . . . . . . . . . . 116
Four-Wheel-Drive . . . . . . . . . . . . . . . . . . . . . . . 113
High-Beam On . . . . . . . . . . . . . . . . . . . . . . . . . . 118
High/Low Beam Changer . . . . . . . . . . . . . . 135
Hill Descent Control . . . . . . . . . . . . . . . . . . . . 113
Lane Keep Assist . . . . . . . . . . . . . . . . . . . . . . . . 113
Low Fuel Warning . . . . . . . . . . . . . . . . . . . . . . 117
Seat Belt Reminders . . . . . . . . . . . . . . . . . . . 108
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Service Electric Parking Brake . . . . . . . . . . . 112
Tire Pressure . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/-
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Index 427
OnStar Emergency . . . . . . . . . . . . . . . . . . . . . . . .413
OnStar Overview . . . . . . . . . . . . . . . . . . . . . . . . . .412
OnStar Security . . . . . . . . . . . . . . . . . . . . . . . . . . .413
OnStar System . . . . . . . . . . . . . . . . . . . . . . 155, 174
OutletsPower . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Overheating, Engine . . . . . . . . . . . . . . . . . . . . . 322
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .142
Instrument Panel . . . . . . . . . . . . . . . . . . . . . . . . 4
P
ParkShifting Into . . . . . . . . . . . . . . . . . . . . . . . . . . . 230
Shifting Out of . . . . . . . . . . . . . . . . . . . . . . . . 230
Park Assist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 262
Parking Brake and P (Park) Mechanism
Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 328
Extended . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 231
Over Things That Burn . . . . . . . . . . . . . . . . . 231
Parking or Backing
Assistance Systems . . . . . . . . . . . . . . . . . . . . 262
Passenger Airbag Status Indicator . . . . . . . . 109
Passenger Compartment Air Filter . . . . . . . 209
Passenger Sensing System . . . . . . . . . . . . . . . . 65
Pedestrian Ahead Indicator . . . . . . . . . . . . . . . 114
Perchlorate Materials Requirements, California . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 309 Personalization
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Phone Apple CarPlay and Android Auto . . . . . . . 185
Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . 181, 182
Port USB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152
Positioning Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175
Power Door Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Outlets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Protection, Battery . . . . . . . . . . . . . . . . . . . . . 140
Retained Accessory (RAP) . . . . . . . . . . . . . . 229
Seat Adjustment . . . . . . . . . . . . . . . . . . . . . . . . 39
Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Power Assist Steps . . . . . . . . . . . . . . . . . . . . . . . . .25
Pregnancy, Using Seat Belts . . . . . . . . . . . . . . 58
Privacy Vehicle Data Recording . . . . . . . . . . . . . . . . 410
Problems with Route Guidance . . . . . . . . . . . 175
Program Courtesy Transportation . . . . . . . . . . . . . . . 406
Prohibited Fuels . . . . . . . . . . . . . . . . . . . . . . . . . 277
Proposition 65 Warning,
California . . . . . . . . . . . . . . . . . . . .309, 327, 369, Back CoverPublication Ordering Information . . . . . . . . 408
R
Radio
HD Radio Technology . . . . . . . . . . . . . . . . . . 149
Radio Data System (RDS) . . . . . . . . . . . . . . . . 150
Radio Frequency Statement . . . . . . . . . . . . . . 409
Radio Reception . . . . . . . . . . . . . . . . . . . . . . . . . . 151
Radios AM-FM Radio . . . . . . . . . . . . . . . . . . . . . . . . . . 148
Satellite . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150
Reading Lamps . . . . . . . . . . . . . . . . . . . . . . . . . . .138
Rear Axle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 328
Locking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 248
Rear Camera Mirror . . . . . . . . . . . . . . . . . . . . . . . 30
Rear Climate Control System . . . . . . . . . . . . 207
Rear Pedestrian Alert . . . . . . . . . . . . . . . . . . . . 266
Rear Seat Infotainment (RSI) System . . . . . 156
Rear Seats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 Heated . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Rear Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Rear Vision Camera (RVC) . . . . . . . . . . . . . . . . 262
Rear Window Washer/Wiper . . . . . . . . . . . . . 96
Rearview Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . 30
Automatic Dimming . . . . . . . . . . . . . . . . . . . . 30
Reclining Seatbacks . . . . . . . . . . . . . . . . . . . . . . . 40
Recognition
Voice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176