Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13690484) - 2021 - crc - 8/17/20
OnStar 415
Languages
The vehicle can be programmed to respond
in multiple languages. Press
Qand ask for
an Advisor. Advisors are available in English,
Spanish, and French. Available languages
may vary by country.
Potential Issues
OnStar cannot perform Remote Door Unlock
or Stolen Vehicle Assistance after the vehicle
has been off continuously for 10 days
without an ignition cycle. If the vehicle has
not been started for 10 days, OnStar can
contact Roadside Assistance or a locksmith
to help gain access to the vehicle.
Global Positioning System (GPS)
.Obstruction of the GPS can occur in a
large city with tall buildings; in parking
garages; around airports; in tunnels and
underpasses; or in an area with very
dense trees. If GPS signals are not
available, the OnStar system should still
operate to call OnStar. However, OnStar
could have difficulty identifying the exact
location.
.In emergency situations, OnStar can use
the last stored GPS location to send to
emergency responders. A temporary loss of GPS can cause loss of
the ability to send a Turn-by-Turn
Navigation route. The Advisor may give a
verbal route or may ask for a call back after
the vehicle is driven into an open area.
Cellular and GPS Antennas
Cellular reception is required for OnStar to
send remote signals to the vehicle. Do not
place items over or near the antenna to
prevent blocking cellular and GPS signal
reception.
Unable to Connect to OnStar Message
If there is limited cellular coverage or the
cellular network has reached maximum
capacity, this message may come on. Press
Qto try the call again or try again after
driving a few miles into another
cellular area.
Vehicle and Power Issues
OnStar services require a vehicle electrical
system, wireless service, and GPS satellite
technologies to be available and operating
for features to function properly. These
systems may not operate if the battery is
discharged or disconnected.
Add-on Electrical Equipment
The OnStar system is integrated into the
electrical architecture of the vehicle. Do not
add any electrical equipment. See Add-On
Electrical Equipment 0306. Added electrical
equipment may interfere with the operation
of the OnStar system and cause it to not
operate.
Vehicle Software Updates
OnStar or GM may remotely deliver
software updates or changes to the vehicle
without further notice or consent. These
updates or changes may enhance or
maintain safety, security, or the operation
of the vehicle or the vehicle systems.
Software updates or changes may affect or
erase data or settings that are stored in the
vehicle, such as saved navigation
destinations or pre-set radio stations.
Neither OnStar nor GM is responsible for
any affected or erased data or settings.
These updates or changes may also collect
personal information. Such collection is
described in the OnStar privacy statement or
separately disclosed at the time of
installation. These updates or changes may
also cause a system to automatically
communicate with GM servers to collect
information about vehicle system status,
Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13690484) - 2021 - crc - 8/17/20
418 Connected Services
PressQ, then ask the Advisor to download
directions to the vehicle’s navigation system,
if equipped. After the call ends, the
navigation screen will provide prompts to
begin driving directions. Routes that are sent
to the navigation screen can only be
canceled through the navigation system.
See www.onstar.com (U.S.) or www.onstar.ca
(Canada).
Connections
The following services help with staying
connected.
For coverage maps, see www.onstar.com
(U.S.) or www.onstar.ca (Canada).
Ensuring Security
.Change the default passwords for the
Wi-Fi hotspot and myChevrolet mobile
application. Make these passwords
different from each other and use a
combination of letters and numbers to
increase the security.
.Change the default name of the SSID
(Service Set Identifier). This is your
network’s name that is visible to other
wireless devices. Choose a unique name
and avoid family names or vehicle
descriptions. Wi-Fi Hotspot (If Equipped)
The vehicle may have a built-in Wi-Fi
hotspot that provides access to the Internet
and web content at 4G LTE speed. Up to
seven mobile devices can be connected.
A data plan is required. Use the in-vehicle
controls only when it is safe to do so.
1. To retrieve Wi-Fi hotspot information, press
=to open the OnStar app on the
infotainment display, then select Wi-Fi
Hotspot. On some vehicles, touch Wi-Fi
or Wi-Fi Settings on the screen.
2. The Wi-Fi settings will display the Wi-Fi hotspot name (SSID), password, and on
some vehicles, the connection type (no
Internet connection, 3G, 4G, 4G LTE), and
signal quality (poor, good, excellent). The
LTE icon shows connection to Wi-Fi. It is
possible that the icon may not illuminate
even though the vehicle has an active
connection.
3. To change the SSID or password, press
Qor call 1-888-4ONSTAR to connect
with an Advisor. On some vehicles, the
SSID and password can be changed in
the Wi-Fi Hotspot menu. After initial set-up, your vehicle’s Wi-Fi
hotspot will connect automatically to your
mobile devices. Manage data usage by
turning Wi-Fi on or off on your mobile
device, using the myChevrolet mobile app,
or by contacting an OnStar Advisor. On
some vehicles, Wi-Fi can also be managed
from the Wi-Fi Hotspot menu.
MyChevrolet Mobile App (If Available)
Download the myChevrolet mobile app to
compatible Apple and Android smartphones.
Chevrolet users can access the following
services from a smartphone:
.Remotely start/stop the vehicle,
if factory-equipped.
.Lock/unlock doors, if equipped with
automatic locks.
.Activate the horn and lamps.
.Check the vehicle’s fuel level, oil life,
or tire pressure, if factory-equipped with
the Tire Pressure Monitor System.
.Send destinations to the vehicle.
.Locate the vehicle on a map (U.S.
market only).
.Turn the vehicle's Wi-Fi hotspot on/off,
manage settings, and monitor data
consumption, if equipped.
.Locate a dealer and schedule service.
Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/-
Mexico-13690484) - 2021 - crc - 8/17/20
Index 421
Assistance Systems for Parking andBacking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 262
Audio Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154
Auto Stop Stop/Start System . . . . . . . . . . . . . . . . . . . . . 229
Automatic
Dimming Mirrors . . . . . . . . . . . . . . . . . . . . . . . 29
Door Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Emergency Braking (AEB) . . . . . . . . . . . . . . 269
Headlamp System . . . . . . . . . . . . . . . . . . . . . 135
Transmission . . . . . . . . . . . . . . . . . . . . . . . . . . . 232
Transmission Fluid . . . . . . . . . . . . . . . . . . . . . . 317
Automatic Transmission Manual Mode . . . . . . . . . . . . . . . . . . . . . . . . . 235
Avoiding Untrusted Media Devices . . . . . . . . 151
Axle, Front . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 328
Axle, Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 328
B
Battery
Exterior Lighting Battery Saver . . . . . . . . 140
Load Management . . . . . . . . . . . . . . . . . . . . . 139
Power Protection . . . . . . . . . . . . . . . . . . . . . . 140
Battery - North America . . . . . . . . . . . . 327, 369
Blade Replacement, Wiper . . . . . . . . . . . . . . . 329
Bluetooth Overview . . . . . . . . . . . . . . . . . . . . . . . . . . 181, 182 Bluetooth Audio . . . . . . . . . . . . . . . . . . . . . . . . . .154
Brake
Electric Boost . . . . . . . . . . . . . . . . . . . . . . . . . . 240
Parking, Electric . . . . . . . . . . . . . . . . . . . . . . . . 240
System Warning Light . . . . . . . . . . . . . . . . . . 111
Brake Pad Life System . . . . . . . . . . . . . . . . . . . 325
Brakes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 324 Antilock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 240
Assist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 241
Fluid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 326
Pad Life System . . . . . . . . . . . . . . . . . . . . . . . 325
Braking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .214 Automatic Emergency (AEB) . . . . . . . . . . . 269
Braking System Front Pedestrian (FPB) . . . . . . . . . . . . . . . . . 270
Break-In, New Vehicle . . . . . . . . . . . . . . . . . . . . 226
Bulb Replacement
Headlamp Aiming . . . . . . . . . . . . . . . . . . . . . . 331
Headlamps . . . . . . . . . . . . . . . . . . . . . . . . . . . . 331
Taillamps, Turn Signal, Stoplamps,and Back-up Lamps . . . . . . . . . . . . . . . . . . 331
Buying New Tires . . . . . . . . . . . . . . . . . . . . . . . . 353
C
Calibration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97 California
Perchlorate Materials
Requirements . . . . . . . . . . . . . . . . . . . . . . . . 309
California Proposition 65 Warning . . . . . . . . . . . . . . . . . .309, 327, 369, Back Cover
Canadian Vehicle Owners . . . . . . . . . . . . . . . . . . .2
Capacities and Specifications . . . . . . . . . . . . . 398
Carbon Monoxide
Engine Exhaust . . . . . . . . . . . . . . . . . . . . . . . . 231
Liftgate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Winter Driving . . . . . . . . . . . . . . . . . . . . . . . . . 221
Cargo Tie-Downs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Caution, Danger, and Warning . . . . . . . . . . . . . .2
Center Console Storage . . . . . . . . . . . . . . . . . . . 90
Chains, Tire . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 357
Charging Wireless . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Charging System Light . . . . . . . . . . . . . . . . . . . .110
Check Engine Light (Malfunction Indicator) . . . 110
Child Restraints Infants and Young Children . . . . . . . . . . . . . . 71
Lower Anchors and Tethers forChildren . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Older Children . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Securing . . . . . . . . . . . . . . . . . . . . . . . . . 83, 85, 87
Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/-
Mexico-13690484) - 2021 - crc - 8/17/20
Index 429
ServicesSpecial Application . . . . . . . . . . . . . . . . . . . . . 392
Servicing System . . . . . . . . . . . . . . . . . . . . . . . . . 175
Servicing the Airbag . . . . . . . . . . . . . . . . . . . . . . 68
Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .187
Shifting Into Park . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 230
Out of Park . . . . . . . . . . . . . . . . . . . . . . . . . . . . 230
Side Blind Zone Alert (SBZA) . . . . . . . . . . . . . 272
Signals, Turn and Lane-Change . . . . . . . . . . . . 137
Software Updates . . . . . . . . . . . . . . . . . . . . . . . . 148
Special Application Services . . . . . . . . . . . . . . 392
Specifications and Capacities . . . . . . . . . . . . . 398
Speedometer . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Start Assist, Hill . . . . . . . . . . . . . . . . . . . . . . . . . . 242
Start Vehicle, Remote . . . . . . . . . . . . . . . . . . . . . .14
Starting the Engine . . . . . . . . . . . . . . . . . . . . . . 228
Steering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215 Heated Wheel . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Wheel Adjustment . . . . . . . . . . . . . . . . . . . . . . 94
Wheel Controls . . . . . . . . . . . . . . . . . . . . . . . . . 94
Steering Column Lock . . . . . . . . . . . . . . . . . . . . . 26
Steering Wheel Controls . . . . . . . . . . . . . . . . . 144
Steps Power Assist . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Stop/Start System . . . . . . . . . . . . . . . . . . . . . . . 229
Stoplamps and Back-up Lamps Bulb Replacement . . . . . . . . . . . . . . . . . . . . . . 331 Storage
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Storage Areas Center Console . . . . . . . . . . . . . . . . . . . . . . . . . 90
Convenience Net . . . . . . . . . . . . . . . . . . . . . . . . 92
Floor Console . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Glove Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Instrument Panel . . . . . . . . . . . . . . . . . . . . . . . 88
Roof Rack System . . . . . . . . . . . . . . . . . . . . . . . 92
Storage Compartments . . . . . . . . . . . . . . . . . . . 88
Struts Gas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 330
Stuck Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 221
Sun Visors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 Navigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167
System Brake Pad Life . . . . . . . . . . . . . . . . . . . . . . . . . 325
Engine Air Filter Life . . . . . . . . . . . . . . . . . . . 318
Forward Collision Alert (FCA) . . . . . . . . . . . 267
Four Corner Air Suspension . . . . . . . . . . . . 248
Global Positioning . . . . . . . . . . . . . . . . . . . . . 174
Infotainment . . . . . . . . . . . . . . . . . . . . . . . . . . . . 411
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174
Rear Seat Infotainment (RSI) . . . . . . . . . . . 156
Roof Rack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92 Systems
Driver Assistance . . . . . . . . . . . . . . . . . . . . . . 260
T
Tachometer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
TaillampsBulb Replacement . . . . . . . . . . . . . . . . . . . . . . 331
Teen Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193
Text Telephone (TTY) Users . . . . . . . . . . . . . . 403
Theft-Deterrent Systems . . . . . . . . . . . . . . . . . . .27 Immobilizer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Third-Row Seats . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .341
All-Season . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 342
All-Terrain . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 342
Buying New Tires . . . . . . . . . . . . . . . . . . . . . . 353
Chains . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 357
Changing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 358
Designations . . . . . . . . . . . . . . . . . . . . . . . . . . . 344
Different Size . . . . . . . . . . . . . . . . . . . . . . . . . . 354
Full-Size Spare . . . . . . . . . . . . . . . . . . . . . . . . . 368
If a Tire Goes Flat . . . . . . . . . . . . . . . . . . . . . 357
Inspection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 351
Low Profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . 342
Pressure . . . . . . . . . . . . . . . . . . . . . . . . . . 346, 347
Pressure Light . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Pressure Monitor Operation . . . . . . . . . . . 349
Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/-
Mexico-13690484) - 2021 - crc - 8/17/20
430 Index
Tires (cont'd)Pressure Monitor System . . . . . . . . . . . . . . 348
Rotation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 352
Sidewall Labeling . . . . . . . . . . . . . . . . . . . . . . 343
Terminology and Definitions . . . . . . . . . . . 344
Uniform Tire Quality Grading . . . . . . . . . . 355
Wheel Alignment and Tire Balance . . . . 356
Wheel Replacement . . . . . . . . . . . . . . . . . . . . 356
When It Is Time for New Tires . . . . . . . . . 353
Winter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 342
Top Tier Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . . 276
Tow/Haul Mode . . . . . . . . . . . . . . . . . . . . . . . . . 235
Towing Driving Characteristics . . . . . . . . . . . . . . . . . 280
Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 287
General Information . . . . . . . . . . . . . . . . . . . 280
Recreational Vehicle . . . . . . . . . . . . . . . . . . . 373
Trailer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 284
Trailer Sway Control (TSC) . . . . . . . . . . . . . 295
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 372
Traction
Off Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Traction Control/Electronic Stability Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 242
Trademarks and License Agreements . . . . . 196
Trailer Sway Control (TSC) . . . . . . . . . . . . . . . . . . . . 295
Towing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 284 Trailer Towing
App . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 297
Trailering App . . . . . . . . . . . . . . . . . . . . . . . . . . . 297
Transfer Case . . . . . . . . . . . . . . . . . . . . . . . . . . . . 236
Transmission Automatic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 232
Fluid, Automatic . . . . . . . . . . . . . . . . . . . . . . . . 317
Transportation Program, Courtesy . . . . . . . 406
Trip Odometer . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Turn and Lane-Change Signals . . . . . . . . . . . . 137
Turn Signal Bulb Replacement . . . . . . . . . . . . . . . . . . . . . . 331
U
Uniform Tire Quality Grading . . . . . . . . . . . . 355
Universal Remote System . . . . . . . . . . . . . . . . 129Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
Programming . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Updates Map Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175
Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148
USB Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152
Using the Navigation System . . . . . . . . . . . . 164
Using the System . . . . . . . . . . . . . . . . . . . . . . . . .145
Using This Manual . . . . . . . . . . . . . . . . . . . . . . . . . .2
V
Vehicle Alarm System . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Vehicle (cont'd)
Canadian Owners . . . . . . . . . . . . . . . . . . . . . . . . 2
Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 214
Identification Number (VIN) . . . . . . . . . . . . 398
Load Limits . . . . . . . . . . . . . . . . . . . . . . . . . . . . 222
Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Personalization . . . . . . . . . . . . . . . . . . . . . . . . 124
Remote Start . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Speed Messages . . . . . . . . . . . . . . . . . . . . . . . 124
Towing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 372
Vehicle Ahead Indicator . . . . . . . . . . . . . . . . . . . 113
Vehicle Care
Tire Pressure . . . . . . . . . . . . . . . . . . . . . . . . . . . 346
Vehicle Data Recording and Privacy . . . . . . 410
Vehicle Positioning . . . . . . . . . . . . . . . . . . . . . . . 175
Vehicle Security Steering Column Lock . . . . . . . . . . . . . . . . . . . 26
Ventilation, Air . . . . . . . . . . . . . . . . . . . . . . . . . . 208
Visors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Voice Recognition . . . . . . . . . . . . . . . . . . . . . . . . 176
Voltmeter Gauge . . . . . . . . . . . . . . . . . . . . . . . . 107
W
Warning Brake System Light . . . . . . . . . . . . . . . . . . . . . 111