Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13690484) - 2021 - crc - 8/17/20
Driving and Operating 237
If equipped, the transfer case controls are
used to shift into and out of four-wheel
drive.
To shift the transfer case, press the desired
button. The graphic in the instrument
cluster will flash while a shift is in progress.
The graphic displayed will change to indicate
the setting requested.
When the shift is complete the graphic will
stop flashing. The DIC message turns off
once the shift is complete. If the transfer
case cannot complete a shift request, it will
go back to its last chosen setting.
The settings are:
N (Neutral) :Use only when the vehicle
needs to be towed. See Recreational Vehicle
Towing 0373 or
Towing the Vehicle 0372.
2
m(Two-Wheel Drive High) : Use for driving
on most streets and highways. The front
axle is not engaged. This setting provides
the best fuel economy.
AUTO (Automatic Four-Wheel Drive) : Use
when road surface conditions are variable.
When driving in AUTO, the front axle is
engaged, and the vehicle's power is sent to
the front and rear wheels automatically based on driving conditions. This setting
provides slightly lower fuel economy
than 2
m.
4
m(Four-Wheel Drive High) : Use this
setting when extra traction is needed, such
as when driving on snowy or icy roads,
when off-roading, or when plowing snow.
4
n(Four-Wheel Drive Low) : This setting
engages the front axle and delivers extra
torque. Choose 4
nwhen driving off-road in
deep sand, deep mud, or deep snow, and
while climbing or descending steep hills.
While driving in 4
n, keep vehicle speed
below 72 km/h (45 mph).
Shifting into 4
nwill turn Traction Control
and StabiliTrak/ESC off. See Traction Control/
Electronic Stability Control 0242.
Shifts between 2
m, 4m, and AUTO
Any of these shifts can be made at normal
driving speed.
The actual 4x4 shift request is only made
after the button is released. The 4x4 graphic
will remain flashing until the shift request
has completed. A DIC message displays to
indicate that the 4x4 transfer case has been
requested to shift to the new desired state. Once the 4x4 shift has completed, the DIC
message disappears, the 4x4 graphic stops
flashing, and the current setting is indicated.
When a shift to 2
mis completed successfully
while in P (Park), the parking brake will
engage. To resume driving, shift the
transmission to the desired gear and
manually release the parking brake or press
the accelerator pedal to begin driving. See
Electric Parking Brake 0240.
If equipped, use 4
n, AUTO, or 4mto provide
additional traction when parking on a steep
grade with poor traction such as ice, snow,
mud, or gravel.
Shifting Into 4
n
1. The ignition must be on and the vehicle must be stopped or moving less than
5 km/h (3 mph) with the transmission in
N (Neutral). It is best for the vehicle to
be moving 1.6 to 3.2 km/h (1 to 2 mph).
2. Press 4
n. The actual 4x4 shift request is
only made after the button is released.
The 4x4 graphic will remain flashing
until the shift request has completed.
A DIC message displays to indicate that
the 4x4 transfer case has been requested
to shift to the new desired state.
Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
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Driving and Operating 239
If the parking brake and/or brake pedal
is not applied within 20 seconds, the
transfer case will remain in the original
state.
6. If the transmission is not shifted into N (Neutral) or the vehicle has not slowed
to 5 km/h (3 mph) within 20 seconds,
the transfer case will remain in its
original state. This will be indicated in
the instrument cluster.
Shifting Out of N (Neutral)
To shift out of N (Neutral): 1. Turn the ignition on with the engine off. See Ignition Positions 0226.
2. Set the parking brake. See Electric
Parking Brake 0240.
3. Shift the transmission to N (Neutral).
4. Shift the transfer case to 2
m. Transfer
case shifts out of N (Neutral) can only be
made into 2
m. When the shift to 2mis
complete, the graphic in the instrument
cluster will stop flashing. If the transfer
case cannot complete a shift, the graphic
will return to the previously selected
setting. Single Speed Transfer Case
If equipped, the transfer case controls are
used to shift into and out of four-wheel
drive.
To shift the transfer case, press the desired
button. The graphic in the instrument
cluster will flash while a shift is in progress.
The graphic displayed will change to indicate
the setting requested.
When the shift is complete the graphic will
stop flashing. The DIC message turns off
once the shift is complete. If the transfer
case cannot complete a shift request, it will
go back to its last chosen setting.
The settings are: 2
m(Two-Wheel Drive High) :
Use for driving
on most streets and highways. The front
axle is not engaged. This setting provides
the best fuel economy.
4
m(Four-Wheel Drive High) : Use this
setting when extra traction is needed, such
as when driving on snowy or icy roads,
when off-roading, or when plowing snow.
AUTO (Automatic Four-Wheel Drive)
Use when road surface conditions are
variable. When driving in AUTO, the front
axle is engaged, and the vehicle's power is
sent to the front and rear wheels
automatically based on driving conditions.
This setting provides slightly lower fuel
economy than 2
m.
Shifts between 2
m, 4m, and AUTO
Any of these shifts can be made at normal
driving speed.
The actual 4x4 shift request is only made
after the button is released. The 4x4 graphic
will remain flashing until the shift request
has completed. A DIC message displays.
Once the 4x4 shift has completed, the DIC
message disappears, the 4x4 graphic stops
flashing, and the current setting is indicated.
Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
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Driving and Operating 245
When enabled, if the vehicle speed is above
30 km/h (19 mph) and below 60 km/h
(37 mph), a DIC message will display.
Driver Mode Control
Driver Mode Control (DMC) allows the driver
to adjust the overall driving experience to
better suit preference by adjusting multiple
sub-system simultaneously. Drive Mode
availability and affected vehicle subsystems
are dependent upon vehicle trim level,
region, and optional features.
Normal Mode will be the default mode at
every ignition cycle. A unique and persistent
indicator will be displayed in the instrument
cluster for each mode.
Depending on trim level, Normal, Sport,
Snow/Ice, Off-Road, Tow/Haul, and Terrain
modes may be available.
To activate each mode, turn the Mode knob
on the instrument panel to the left of the
steering wheel.
To activate Terrain mode, press the Terrain
Mode button located next to the
Mode knob.
Normal Mode :Use for normal city and
highway driving to provide a smooth ride.
This setting provides balance between
comfort and handling. This is the standard/
default mode. There is no persistent
indicator in the instrument cluster for
this mode.
8Sport Mode : Use where road conditions
or personal preference demand a more
controlled response. When you enter this
mode you will immediately feel a down
shift. In this mode, the vehicle also monitors
driving behaviors and automatically enables
Performance Shift Features when spirited
driving is detected. These features maintain
lower transmission gears to increase
available engine braking and improve
acceleration response. The vehicle will exit
these features and return to normal
operation after a short period when no
spirited driving is detected. The steering will
change to provide more precise control.
If the vehicle has Magnetic Ride Control, the
suspension will change to provide better
cornering performance.
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246 Driving and Operating
6Snow/Ice Mode :Snow/Ice improves
vehicle acceleration on snow and ice covered
roads. When active, Snow/Ice Mode will
adjust acceleration to optimize traction on
slippery surfaces. This can compromise the
acceleration on dry asphalt. This feature is
not intended for use when the vehicle is
stuck in sand, mud, ice, snow, or gravel.
If the vehicle becomes stuck see If the
Vehicle Is Stuck 0221.
7Off-Road Mode : Use this mode for
off-road recreational driving. Off-Road Mode
should be used to improve driving at
moderate speeds, on grass, gravel, dirt,
unpaved roads, or snow-covered roads. The
accelerator pedal is tuned for off-road use.
This mode modifies pedal mapping, AWD,
steering, ride height, ABS, ESC, and TCS
performance. For more information on
off-road driving, see Off-Road Driving0216.
_Tow/Haul Mode : For more
information on Tow/Haul Mode, see Tow/
Haul Mode 0235.
If equipped, select Terrain Mode by pressing
the
gbelow the 4mtransfer case
button.
gTerrain Mode : Use this mode when
traveling on very rough roads at very low
speeds, such as a two-track or heavily rutted
road. This can also be used for pulling a
boat out of the water on a trailer. When in
Terrain Mode, the vehicle will shift
automatically but will hold a lower gear
longer to maximize engine torque. This
mode has a unique pedal map and
transmission shift pattern for better control
at lower speeds and over rough terrain. This
mode modifies accelerator pedal mapping, transmission shift pattern, ride height,
suspension, steering, AWD, eSLD, ESC
performance and TCS performance.
When the vehicle comes to a stop on an
upward grade, Automatic Vehicle Hold is
engaged until the driver presses the
accelerator pedal. Stop/Start and cruise
control are disabled in Terrain Mode.
Active Braking during lift throttle will be
engaged. This feature automatically applies
light braking to simulate heavy engine
braking of four-wheel-dive low. It also
applies light braking in D (Drive) until the
vehicle is at idle speeds. In M1 and M2 light
braking will typically bring the vehicle to a
stop. Active Braking during lift throttle will
also reduce trailer braking.
Terrain Mode will automatically exit to
Normal Mode if the brake temperatures
become too hot, electronic parking brake
becomes inoperable or the vehicle cannot
perform braking or vehicle hold.
For more information on off-road driving,
see
Off-Road Driving 0216 and
Hill and Mountain Roads 0220.
Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13690484) - 2021 - crc - 8/17/20
252 Driving and Operating
Resuming a Set Speed
If the cruise control is set at a desired speed
and then the brakes are applied or
*is
pressed, the cruise control is disengaged
without erasing the set speed from memory.
Once the vehicle reaches about 40 km/h
(25 mph) or more, press RES+ up briefly. The
vehicle returns to the previously set speed.
Increasing Speed While Using Cruise Control
Do one of the following:
.Press and hold +RES up until the desired
speed is reached, then release it.
.To increase vehicle speed in small
increments, press +RES up briefly. For
each press, the vehicle goes about 1 km/h
(1 mph) faster.
The speedometer reading can be displayed
in either English or metric units. See
Instrument Cluster 0102. The increment
value used depends on the units displayed.
Reducing Speed While Using Cruise Control
Do one of the following:
.Press and hold SET– down until the
desired lower speed is reached, then
release it.
.To slow down in small increments, press
SET– down briefly. For each press, the
vehicle goes about 1 km/h (1 mph) slower.
The speedometer reading can be displayed
in either English or metric units. See
Instrument Cluster 0102. The increment
value used depends on the units displayed.
Passing Another Vehicle While Using Cruise
Control
Use the accelerator pedal to increase the
vehicle speed. When you take your foot off
the pedal, the vehicle will slow down to the
previously set cruise speed. While pressing
the accelerator pedal or shortly following
the release to override cruise control, briefly
pressing SET– will result in cruise control set
to the current vehicle speed.
Using Cruise Control on Hills
How well the cruise control works on hills
depends on the vehicle speed, the load, and
the steepness of the hills. When going up
steep hills, pressing the accelerator pedal
may be necessary to maintain vehicle speed.
While going downhill, cruise braking helps
maintain driver selected speed. Cruise Grade Braking is enabled when the
vehicle is started and cruise control is active.
It is not enabled in Range Selection Mode.
It assists in maintaining driver selected
speed when driving on downhill grades by
using the engine and transmission to slow
the vehicle.
For other forms of descent control, see
Hill
Descent Control (HDC) 0244, Automatic
Transmission 0232, and Tow/Haul Mode
0 235.
Ending Cruise Control
There are four ways to end cruise control:
.Step lightly on the brake pedal.
.Press*.
.Shift the transmission to N (Neutral).
.To turn off cruise control, press5.
Erasing Speed Memory
The cruise control set speed is erased from
memory if
5is pressed or the ignition is
turned off.
Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
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284 Driving and Operating
Caution
If the vehicle tires begin to spin and the
vehicle begins to slide toward the water,
remove your foot from the accelerator
pedal and apply the brake pedal. Seek
help to have the vehicle towed up
the ramp.
Maintenance when Trailer Towing
The vehicle needs service more often when
used to tow trailers. SeeMaintenance
Schedule 0386. It is especially important to
check the automatic transmission fluid,
engine oil, axle lubricant, belts, cooling
system, and brake system before and during
each trip.
Check periodically that all nuts and bolts on
the trailer hitch are tight.
Engine Cooling when Trailer Towing
The cooling system may temporarily
overheat during severe operating conditions.
See Engine Overheating 0322.
Trailer Towing
If equipped with a diesel engine, see the
Duramax diesel supplement.
Caution
Towing a trailer improperly can damage
the vehicle and result in costly repairs
not covered by the vehicle warranty. To
tow a trailer correctly, follow the
directions in this section and see your
dealer for important information about
towing a trailer with the vehicle.
Trailering is different than just driving the
vehicle by itself. Trailering means changes in
handling, acceleration, braking, durability,
and fuel economy. Successful, safe trailering
takes correct equipment, and it has to be
used properly.
The following information has many
time-tested, important trailering tips and
safety rules. Many of these are important
for your safety and that of your passengers.
Read this section carefully before pulling a
trailer.
Trailer Weight
{Warning
Never exceed the towing capacity for
your vehicle. Safe trailering requires monitoring the
weight, speed, altitude, road grades, outside
temperature, and how frequently the vehicle
is used to tow a trailer.
Trailer Weight Ratings
When towing a trailer, the combined weight
of the vehicle, vehicle contents, trailer, and
trailer contents must be below all of the
maximum weight ratings for the vehicle,
including:
.GCWR: Gross Combined Weight Rating
.GVWR: Gross Vehicle Weight Rating
.Maximum Trailer Weight Rating
.GAWR-RR: Gross Axle Weight Rating-Rear
.Maximum Trailer Tongue Weight Rating
See “Weight-Distributing Hitch and
Adjustment” underTowing Equipment 0287
to determine if equalizer bars are required
to obtain the maximum trailer weight
rating.
See “Trailer Brakes” underTowing
Equipment 0287 to determine if brakes are
required based on your trailer's weight.
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Driving and Operating 297
Warning (Continued)
carefully pull the vehicle over to the
side of the road when traffic
conditions allow.
Trailer Tires
Special Trailer (ST) tires differ from vehicle
tires. Trailer tires are designed with stiff
sidewalls to help prevent sway and to
support heavy loads. These features can
make it difficult to determine if the trailer
tire pressures are low only based on a visual
inspection.
Always check all trailer tire pressures before
each trip when the tires are cool. Low trailer
tire pressure is a leading cause of trailer tire
blow-outs.
If the vehicle is equipped with a trailer tire
pressure monitoring system, see the trailer
tire pressure monitoring system description
and the trailering app.
Trailer tires deteriorate over time. The trailer
tire sidewall will show the week and year
the tire was manufactured. Many trailer tire
manufacturers recommend replacing tires
more than six years old.Overloading is another leading cause of
trailer tire blow-outs. Never load your trailer
with more weight than the tires are
designed to support. The load rating is
located on the trailer tire sidewall.
Always know the maximum speed rating for
the trailer tires before driving. This may be
significantly lower than the vehicle tire
speed rating. The speed rating may be on
the trailer tire sidewall. If the speed rating is
not shown, the default trailer tire speed
rating is 105 km/h (65 mph).
Trailering App
Trailer Lights App
If equipped, the Trailer Lights App is on the
Home Page of the infotainment display.
Touch Start to cycle the trailer lamps on and
off to determine if they are working. The
test follows this sequence:
1. The running lights turn on first and remain on throughout the sequence.
2. The brake lights turn on for about two seconds.
3. The left turn signal light flashes three times. 4. The right turn signal light flashes three
times.
5. The reverse lights turn on for about two seconds.
6. Steps 2–5 repeat for approximately one minute and 45 seconds, or until the
test deactivates.
Touch Stop to stop the test. The test will
automatically end after one minute and
45 seconds.
The sequence also deactivates when any of
the following occur:
.The ignition is turned off.
.The transmission is shifted out of P (Park).
.The brake pedal is pressed.
.The turn signal is activated.
.The hazard warning lights are activated.
Trailering App
If equipped, the Trailering App is on the
Home Page of the infotainment display.
If equipped this feature allows profiles for
connected trailers to be created to view
status, to store and track trailer usage
information, and to set up towing assistance
features.
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Driving and Operating 301
Connection Trailer Lighting Faults Detected
The Trailering App System monitors for
electrical faults on the trailer lights.
A message about the lighting issue will
appear on the DIC. The infotainment display
will also show the lighting issue in the
Connection Status view. Repair your trailer
lights if needed. A trailer lighting issue is
not covered by your GM warranty.
Diagnose View
Touch Diagnose to see more information
about the connection problem.
This view will display the names of the
trailer connector pins, a graphic of the trailer
connector, and a graphic of the back of the
trailer.
Any connector pin that failed will be amber
color, and the location of the corresponding
connection will be highlighted on the
graphic of the back of the trailer.
The Running Lights connection may not
detect partial outages. Activate the light test
to check all trailer lamps. See“Light Test”
following. Light Test
Touch Start Light Test to cycle the trailer
lights on and off to determine if they are
working. The test follows this sequence:
1. The running lights turn on first and remain on throughout the sequence.
2. The brake lights turn on for about two seconds.
3. The left turn signal light flashes three times.
4. The right turn signal light flashes three times.
5. The reverse lights turn on for about two seconds.
6. Steps 2–5 repeat for approximately one minute and 45 seconds, or until the
test deactivates.
Touch Stop to stop the test. The test will
automatically end after one minute and
45 seconds.
The sequence also deactivates when any of
the following occur:
.The ignition is turned off.
.The transmission is shifted out of P (Park).
.The brake pedal is pressed.
.The turn signal is activated.
.The hazard warning lights are activated.
Tires
1. Trailer Tire Pressure/Temperature
Tire Pressure and Temperature
If the TTPMS sensor-to-vehicle learn process
was completed, the status view will display
the current tire pressure and temperature of
the trailer tires related to the active Trailer
Profile. If a tire’s pressure is low or high, the
color of the pressure value will be amber.
If a sensor malfunctions, the values are
dashed lines. If the screen displays “Service
Tire Pressure Monitoring System”, the
vehicle needs to be taken to a dealer for
service.