Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13690484) - 2021 - crc - 8/17/20
Keys, Doors, and Windows 23
.The transmission is not in P (Park).
.Hands Free Liftgate Control is set to off in
vehicle personalization. SeeVehicle
Personalization 0124.
.Power liftgate is turned off.
.The vehicle remains parked for 72 hours
or more, with no remote key use or
Keyless Access operation. To re-enable,
press any button on the remote key or
open and close a vehicle door.
The projected logo will not work for a single
remote key when a remote key:
.Has been left within approximately 5 m
(15 ft) of the liftgate for several minutes.
.Has been left inside the vehicle and all
vehicle doors are closed.
.Has approached the area outside of the
liftgate five times within 10 minutes. Lens Cleaning
If equipped, use a cotton swab to clean
the lens.
Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13690484) - 2021 - crc - 8/17/20
Keys, Doors, and Windows 25
Power Assist Steps
{Warning
To avoid personal injury or property
damage, before entering or exiting the
vehicle, be sure the power assist step is
fully extended. Do not step on the power
assist step while it is moving. Never place
hands or other body parts between the
extended power assist step and the
vehicle.
If equipped, the power assist steps will
deploy when the door is opened and
automatically retract three seconds after the
door is closed. The power assist steps will
retract immediately if the vehicle starts
moving.
Disable the power assist steps before jacking
or placing any object under the vehicle. Too
much ice buildup may prevent deployment
of the power assist steps. Check the step
position before exiting the vehicle. If this
happens, disable the power assist steps,
clear the ice, then enable the assist steps
and confirm normal function prior to use. Keep hands, children, pets, objects, and
clothing clear of the power assist steps
when in motion. The steps will reverse
direction if they encounter an obstruction
when opening or closing. Remove the
obstruction, then open and close the door
on the same side to complete the motion of
the assist steps. If the obstruction is not
cleared, the assist steps remain extended
while driving.
To extend or retract both power assist steps
for cleaning, see
Vehicle Personalization
0 124.
Enable/Disable
To enable or disable the power assist steps,
see Vehicle Personalization 0124.
Vehicle Security
This vehicle has theft-deterrent features;
however, they do not make the vehicle
impossible to steal.
Vehicle Alarm System
The indicator light, on the driver door near
the window, indicates the status of the
system. See Power Door Locks 016
Arming the Alarm System
1. Turn off the vehicle.
2. Lock the vehicle in one of three ways:
.Use the remote key.
.Use the Keyless Access system.
.With a door open, pressQon the
interior of the door.
3. After 30 seconds the alarm system will arm, and the indicator light will begin to
slowly flash. Pressing
Qon the remote
Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13690484) - 2021 - crc - 8/17/20
26 Keys, Doors, and Windows
key a second time will bypass the
30-second delay and immediately arm
the alarm system.
The vehicle alarm system will not arm if the
doors are locked with the mechanical key.
If the driver door is opened without first
unlocking with the remote key, the horn will
chirp and the lights will flash to indicate
pre-alarm. If the vehicle is not started,
or the door is not unlocked by pressing
K
on the remote key during the 10-second
pre-alarm, the alarm will be activated.
The alarm will also be activated if a
passenger door, the liftgate, or the hood is
opened without first disarming the system.
When the alarm is activated, the turn
signals flash and the horn sounds for about
30 seconds. The alarm system will then
re-arm to monitor for the next unauthorized
event.
Disarming the Alarm System
To disarm the alarm system or turn off the
alarm if it has been activated:
.PressKon the remote key.
.Unlock the vehicle using the Keyless
Access system.
.Start the vehicle. To avoid setting off the alarm by accident:
.Lock the vehicle after all occupants have
exited.
.Always unlock a door with the remote
key, or use the Keyless Access system.
Unlocking the driver door with the
mechanical key will not disarm the
system or turn off the alarm.
How to Detect a Tamper Condition
IfKis pressed on the remote key and the
horn chirps three times, an alarm occurred
previously while the alarm system was
armed.
If the alarm has been activated, a message
will appear on the DIC.
Steering Column Lock
If equipped, the steering column lock is a
theft-deterrent device. This feature locks the
steering column when the vehicle is turned
off and the driver door is opened, or when
the driver door is opened and then the
vehicle is turned off. The steering column
unlocks when the vehicle is turned on.
The Driver Information Center (DIC) may
display one of these messages:
.A message to service the steering column
lock indicates that an issue has been
detected with the column lock feature
and the vehicle should be serviced.
.A message that the steering column is
locked indicates that the engine is
running, but the steering column is still
locked. It is normal for the column to be
locked during a remote start, but the
column should unlock after the brake
pedal is pressed and the vehicle is started.
No message will display during a remote
start.
.A message that the steering wheel must
be turned and the vehicle must be started
again indicates that the column lock
mechanism is bound, the column locking
device was unable to unlock the steering
column, and the vehicle did not start.
If this happens, immediately turn the
steering wheel from side to side to
unbind the column lock. If this does not
unlock the steering column, turn the
vehicle off and open the driver door to
reset the system. Then turn the vehicle
on and immediately turn the steering
wheel side to side for about 15 seconds.
In some cases, it may take significant
force to unbind the column.
Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
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Keys, Doors, and Windows 27
To keep the steering column from binding,
straighten the front wheels before turning
off the vehicle.
Immobilizer
SeeRadio Frequency Statement 0409.
Immobilizer Operation
This vehicle has a passive theft-deterrent
system.
The system does not have to be manually
armed or disarmed.
The vehicle is automatically immobilized
when the vehicle is turned off.
The immobilization system is disarmed
when the ignition is turned on or to ACC/
ACCESSORY and a valid remote key is
present in the vehicle.
The security light, in the instrument cluster,
comes on if there is a problem with arming
or disarming the theft-deterrent system. The system has one or more remote keys
matched to an immobilizer control unit in
the vehicle. Only a correctly matched
remote key will start the vehicle. If the
remote key is ever damaged, you may not
be able to start your vehicle.
When trying to start the vehicle, the
security light may come on briefly.
If the engine does not start and the security
light stays on, there is a problem with the
system. Turn the ignition off and try again.
If the vehicle will not change ignition modes
(ACC/ACCESSORY, on, off), and the remote
key appears to be undamaged, try another
remote key. Or, you may try placing the
remote key in the backup location. See
Remote Keyless Entry (RKE) System
Operation
08.
If the ignition modes will not change with
the other remote key or in the backup
location, the vehicle needs service. If the
ignition does change modes, the first
remote key may be faulty. See your dealer.
It is possible for the immobilizer system to
learn new or replacement remote keys. Up
to eight remote keys can be programmed
for the vehicle. To program additional remote keys, see
“Programming Remote
Keys to the Vehicle” underRemote Keyless
Entry (RKE) System Operation 08.
Do not leave the remote key or device that
disarms or deactivates the theft-deterrent
system in the vehicle.
Exterior Mirrors
Convex Mirrors
{Warning
A convex mirror can make things, like
other vehicles, look farther away than
they really are. If you cut too sharply
into the right lane, you could hit a
vehicle on the right. Check the inside
mirror or glance over your shoulder
before changing lanes.
The passenger side mirror is convex shaped.
A convex mirror's surface is curved so more
can be seen from the driver seat.
Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13690484) - 2021 - crc - 8/17/20
Keys, Doors, and Windows 29
Resetting the Power Folding Mirrors
Reset the power folding mirrors if:
.The mirrors are accidentally obstructed
while folding.
.They are accidentally manually folded/
unfolded.
.The mirrors do not stay in the unfolded
position.
.The mirrors vibrate at normal driving
speeds.
Fold and unfold the mirrors one time using
the mirror controls to reset them to their
normal position. A noise may be heard
during the resetting of the power folding
mirrors. This sound is normal after a manual
folding operation.
Remote Mirror Folding
If equipped with power folding mirrors and
the mirrors have been folded with the
power folding mirror switch, they may not
be unfolded by use of remote key.
If equipped with power folding mirrors and
the mirrors have not been folded with the
power folding mirror switch and the vehicle
is in P (Park), they may be automatically
folded/unfolded as follows: 1. If doors are locked by pressing
Hon the
remote key, the mirrors will fold.
If doors are unlocked by pressing
Ion
the remote key, the mirrors will unfold.
See Remote Keyless Entry (RKE) System
Operation 08.
2. If doors are locked by pressing the door handle button, the mirrors will fold.
If doors are unlocked by pressing the
door handle button, the mirrors will
unfold. See “Keyless Unlocking/Locking
from the Driver Door” inRemote Keyless
Entry (RKE) System Operation 08.
3. If passive locking is enabled and doors are locked by that feature, the mirrors
will fold. See “Passive Locking” inRemote
Keyless Entry (RKE) System Operation
0 8.
Heated Mirrors
K:Press to heat the mirrors.
See “Rear Window Defogger” underDual
Automatic Climate Control System 0204.
Automatic Dimming Mirror
If equipped, the driver outside mirror
automatically adjusts for the glare of the
headlamps from behind. This feature comes
on when the vehicle is started.
Reverse Tilt Mirrors
If equipped with reverse tilt mirrors and
memory seats, the passenger and/or driver
mirror tilts to a preselected position when
the vehicle is in R (Reverse). This allows the
curb to be seen when parallel parking.
The mirror(s) may move from their tilted
position when:
.The vehicle is shifted out of R (Reverse),
or remains in R (Reverse) for about
30 seconds.
.The vehicle is turned off.
.The vehicle is driven in R (Reverse) above
a set speed.
To turn this feature on or off, see Vehicle
Personalization 0124.
Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13690484) - 2021 - crc - 8/17/20
Seats and Restraints 41
2, orB(Exit) until two beeps sound. To
manually recall these positions, press and
hold 1, 2, or
Buntil the saved position is
reached. Follow the instructions under
“Saving Memory Positions.”
The vehicle identifies the current driver’s
remote key number (1–8). See Remote
Keyless Entry (RKE) System Operation 08.
Only remote keys 1 and 2 can be used for
automatic memory recalls. A Driver
Information Center (DIC) welcome message
indicating the remote key number may
display for the first few ignition cycles
following a remote key change. For Seat
Entry Memory to work properly, save the
positions to the memory button (1 or 2)
matching the remote key number displayed
in the DIC welcome message. Carry the
linked remote key when entering the
vehicle.
Vehicle Personalization Settings
.To have the Seat Entry Memory
movement begin when the vehicle is
started, select the Settings menu, then
Vehicle, then Seating Position, and then
Seat Entry Memory. Select On or Off. See
“Seat Entry Memory” later in this section.
.To begin Seat Exit Memory movement
when the vehicle is turned off and the
driver door is opened, or when the vehicle
is turned off with the driver door already
opened, select the Settings menu, then
Vehicle, then Seating Position, and then
Seat Exit Memory. Select On or Off. See
“Seat Exit Memory”later in this section.
.SeeVehicle Personalization 0124 for
additional setting information.
Identifying Driver Number
To identify the driver number: 1. Move your remote key away from the vehicle.
2. Start the vehicle with another remote key. The DIC should display the driver
number for the other remote key. Turn
the vehicle off and remove the remote
key from the vehicle.
3. Start the vehicle with the initial remote key. The DIC should display the driver
number of your remote key.
Saving Memory Positions
Read these instructions completely before
saving memory positions.
To save preferred driving positions 1 and 2: 1. Turn the vehicle on or to ACC/
ACCESSORY with remote key 1 or 2.
A DIC welcome message may indicate
driver number 1 or 2.
2. Adjust all available memory features to the desired driving position.
3. Press and release SET; a beep will sound.
4. Immediately press and hold the 1 or 2 memory button matching the above
DIC welcome message until two beeps
sound.
If too much time passes between
releasing SET and pressing 1, the
memory position will not be saved and
two beeps will not sound. Repeat
Steps 3 and 4.
1 or 2 corresponds to the driver number.
See “Identifying Driver Number”
previously in this section.
5. Repeat Steps 1–4 for a second driver using 1 or 2. Remote keys 3–8 will not
save memory positions.
To save the position for
Band Seat Exit
Memory features, repeat Steps 1–4 using
B. This saves the position for getting out
of the vehicle.
Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13690484) - 2021 - crc - 8/17/20
42 Seats and Restraints
Save preferred memory feature positions to
both 1 and 2 if you are the only driver.
Manually Recalling Memory Positions
Press and hold 1, 2, or
Bto recall the
previously saved memory positions if you
are driver 1 or 2 identified in the DIC
welcome message.
To stop Manual Memory recall movement,
release 1, 2, or
Bor press any of the
following controls:
.Power seat
.Memory SET
.Power mirror, with the driver or
passenger side mirror selected
.Power steering wheel, if equipped
Manual Memory recall movement for 1, 2,
or
Bbuttons may be initiated and may
complete to the saved memory position if
the vehicle is in or out of P (Park).
Seat Entry Memory
The vehicle identifies the number of the
current driver’s remote key (1–8). See
Remote Keyless Entry (RKE) System
Operation 08. If the remote key is 1 or 2,
and Seat Entry Memory is enabled in vehicle
personalization, the positions saved to the same memory button number 1 or 2 are
automatically recalled when the vehicle is
turned on, or turned from off to ACC/
ACCESSORY. Remote keys 3–8 will not
provide automatic memory recalls.
To turn Seat Entry Memory on or off, see
“Vehicle Personalization Settings”
previously
in this section and Vehicle Personalization
0 124.
The vehicle must be in P (Park) to start Seat
Entry Memory. Seat Entry Memory recall
will complete if the vehicle is shifted out of
P (Park) prior to reaching the saved memory
position.
To stop Seat Entry Memory recall
movement, turn the vehicle off or press any
of the following controls:.Power seat
.Memory SET, 1, 2, orB
.Power mirror, with the driver or
passenger side mirror selected
.Power steering wheel, if equipped
If the saved memory seat position does not
automatically recall or recalls to the wrong
positions, the driver’s remote key number (1
or 2) may not match the memory button number that positions were saved to. Try
storing the position to the other memory
button or try the other remote key.
Seat Exit Memory
Seat Exit Memory is not linked to an remote
key. The position saved to
Bis used for all
drivers. To turn Seat Exit Memory on or off,
see "Vehicle Personalization Settings"
previously in this section and Vehicle
Personalization 0124.
If turned on, the position saved to
Bis
automatically recalled when one of the
following occurs:
.The vehicle is turned off and the driver
door is opened within a short time.
.The vehicle is turned off with the driver
door open.
To stop Seat Exit Memory movement, press
any of the following memory controls:
.Power seat
.Memory SET, 1, 2, orB
.Power mirror, with the driver or
passenger side mirror selected
.Power steering wheel, if equipped
Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
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128 Instruments and Controls
Remote Lock Feedback
This allows selection of what type of
feedback is given when locking the vehicle
with the Remote Key.
Touch Off, Lights and Horn, Lights Only,
or Horn Only.
Remote Door Unlock
This allows selection of which doors will
unlock when pressing
Kon the
Remote Key.
Touch All Doors or Driver Door.
Remote Start Auto Cool Seats
If equipped and turned on, this feature will
turn on the ventilated seats when using
remote start on warm days. See Heated and
Ventilated Front Seats 043 and
Remote Vehicle Start 014.
Touch Off or On.
Remote Start Auto Heat Seats
If equipped and turned on, this feature will
turn on the heated seats when using remote
start on cold days. See Heated and
Ventilated Front Seats 043 and
Remote Vehicle Start 014. If equipped with Auto Heated Steering
Wheel, this feature will turn on when the
Remote Start Auto Heated Seats turn on.
Touch Off or On.
Remote Window Operation
If equipped, this feature enables remote
operation of the windows with the Remote
Key. See
Remote Keyless Entry (RKE) System
Operation 08.
Touch Off or On.
Passive Door Unlock
This allows the selection of what doors will
unlock when using the button on the driver
door to unlock the vehicle.
Touch Off, All Doors or Driver Door Only.
Passive Door Lock
This allows passive locking to be turned on
or off and selects feedback. See Remote
Keyless Entry (RKE) System Operation 08.
Touch Off, On with Horn Chirp, or On.
Remote Left in Vehicle Alert
This feature sounds an alert when the
Remote Key is left in the vehicle.
Touch Off or On. Remote Removed from Vehicle Alert
This feature beeps the horn 3 times when
exiting a running vehicle with the
Remote Key.
Touch Off or On.
Ride Height
Touch and the following may display:
.Automatic Entry/Egress
Automatic Entry/Egress
This feature specifies if the vehicle will
automatically lower to make it easier to
enter or exit the vehicle.
Touch Off or On.
Running Boards
Touch and the following may display:
.Automatic Running Boards
.Deploy Running Boards
Automatic Running Boards
This feature specifies the position and use of
the running boards. See Power Assist Steps
0 25.
Touch Off or On.