Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
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148 Infotainment System
Software Updates
Over-the-Air Software Updates
If equipped, see“Updates”underSettings
0 187 for details on software updates.
Radio
AM-FM Radio
Playing the Radio
From the Home Page, touch the Audio icon
to display the active audio source page.
Choose from the three most recently used
sources listed at the left side of the display
or touch the More option to display a list of
available sources. Examples of available
sources may include AM, FM, SXM (if
equipped), USB, AUX (if equipped), and
Bluetooth.
Infotainment System Sound Menu
From any of the audio source main pages,
touch Sound to display the following:
Equalizer : Touch to adjust Bass, Midrange,
Treble, and Surround (if equipped) using the
options on the infotainment display. Fade/Balance :
Touch to adjust by using the
controls on the infotainment display or by
tapping/dragging the crosshair.
Sound Mode (If Equipped)
.Bose Surround Sound systems may have
four sound modes:
‐ Normal: Adjusts the audio to provide
the best sound for all seating positions.
‐ Driver: Adjusts the audio to provide the
best sound for the driver.
‐ Rear: Adjusts the audio to provide the
best sound for the rear seat occupants.
‐ Centerpoint: Adjusts the audio to
create a surround listening experience
for all seating positions.
Finding a Station
Seeking a Station
From the AM, FM, or SXM (if equipped)
option, press
6or7on the center stack
to search for the previous or next strong
station or channel.
Browsing Stations
Touch the Browse option to list all available
stations or channels. Navigate up and down
through all stations by scrolling the list.
Touch the station or channel you want to
listen to. Touch
Hto save the station or
channel as a favorite.
If equipped, touch Update Station List to
update the active stations in your area.
Direct Tune
Access Direct Tune by touching the Tune
icon on the infotainment display to bring up
the keypad. Navigate through all frequencies
using the arrows on the right side of the
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SiriusXM with 360L
SiriusXM with 360L interface has enhanced
in-vehicle listening experience for
subscribers. The experience now offers more
categories and system learned
recommendations toward discovering more
personalized content.
To use the full SiriusXM 360L program,
including streaming content and listening
recommendations, OnStar Connected Access
is required. Connected vehicle services vary
by model and require a complete working
electrical system, cell reception, and GPS
signal. An active connected plan is required.
Reference the SiriusXM user guide for use
and subscription information.
Radio Reception
Unplug electronic devices from the accessory
power outlets if there is interference or
static in the radio.
FM
FM signals only reach about 16 to 65 km (10
to 40 mi). Although the radio has a built-in
electronic circuit that automatically works toreduce interference, some static can occur,
especially around tall buildings or hills,
causing the sound to fade in and out.
AM
The range for most AM stations is greater
than for FM, especially at night. The longer
range can cause station frequencies to
interfere with each other. Static can also
occur when things like storms and power
lines interfere with radio reception. When
this happens, try reducing the treble on the
radio.
SiriusXM Satellite Radio Service
If equipped, SiriusXM Satellite Radio Service
provides digital radio reception. Tall
buildings or hills can interfere with satellite
radio signals, causing the sound to fade in
and out. In addition, traveling or standing
under heavy foliage, bridges, garages,
or tunnels may cause loss of the SiriusXM
signal for a period of time. Some cellular
services may interfere with SXM reception
causing loss of signal.
Mobile Device Usage
Mobile device usage, such as making or
receiving calls, charging, or just having the
mobile device on may cause static
interference in the radio. Unplug the mobile
device or turn it off if this happens.
Multi-Band Antenna
The roof antenna is for AM, FM, SiriusXM
Satellite Radio, OnStar, and GPS (Global
Positioning System). Keep clear of
obstructions for clear reception. If the
vehicle has a sunroof, and it is open,
reception can also be affected.
Audio Players
Avoiding Untrusted Media Devices
When using media devices such as SD cards,
USB devices, and mobile devices, consider
the source. Untrusted media devices could
contain files that affect system operation or
performance. Avoid use if the content or
origin cannot be trusted.
Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
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USB Port
The vehicle may be equipped with two USB
ports in the center console under the
armrest and another two on the center
stack. These ports are for data and charging.
There may also be two USB ports at the
rear of the center console and a USB port on
each side of the third row seats for
charging only.
Caution
To avoid vehicle damage, unplug all
accessories and disconnect all accessory
cables from the vehicle when not in use.
Accessory cables left plugged into the
vehicle, unconnected to a device, could be
damaged or cause an electrical short if
the unconnected end comes in contact
with liquids or another power source such
as the accessory power outlet.
Playing from a USB
A USB mass storage device can be connected
to the USB port.
Audio extensions supported by the USB may
include:
.MP3
.AAC
.OGG
.3GP
Gracenote
When plugging in a USB device, Gracenote
service builds voice tags for music. Voice
tags allow artists, albums with hard to
pronounce names, and nicknames to be used
to play music through voice recognition,
if equipped.
While indexing, infotainment features may
be available.
My Media Library
MyMedia is only available when more than
one indexed device is connected. It allows
access to content from all indexed media
sources. MyMedia will show as an available
source in the Source page.
USB MP3 Player and USB Devices
The USB MP3 players and USB devices
connected must comply with the USB Mass
Storage Class specification (USB MSC).
To play a USB device: 1. Connect the USB.
2. Touch Audio from the Home Page.
3. Touch the More option and then touch the USB device. Use the following when playing an active
USB source:
p:
Touch to play the current media source.
j: Touch to pause playback of the current
media source.
7:
.Touch to seek the beginning of the
current or previous track.
.Touch and hold to reverse quickly
through playback. Release to return to
playing speed. Elapsed time displays.
6:
.Touch to seek the next track.
.Touch and hold to advance quickly
through playback. Release to return to
playing speed. Elapsed time displays.
Shuffle : Touch the shuffle icon to play
music in random order.
USB Sound Menu
See “Infotainment System Sound Menu”
under AM-FM Radio 0148.
USB Browse Menu
When a list of songs, albums, artists,
or other types of media displays, the up and
down arrows and A-Z appear on the left
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side. Select A-Z to view a display that will
show all letters of the alphabet and select
the letter to go to.
Touch the up and down arrows to move the
list up and down.
Touch Browse and the following may
display:
Playlists:1. Touch to view the playlists stored on the USB.
2. Touch a playlist to view the list of all songs in that playlist.
3. Touch a song from the list to begin playback.
Supported playlist extensions are m3u
and pls.
Artists: 1. Touch to view the list of artists stored on the USB.
2. Touch an artist name to view a list of all albums by the artist.
3. To select a song, touch All Songs or touch an album and then touch a song
from the list. Songs:
1. Touch to display a list of all songs on the USB.
2. To begin playback, touch a song from the list.
Albums: 1. Touch to view the albums on the USB.
2. Touch the album to view a list of all songs on the album.
3. Touch a song from the list to begin playback.
Genres: 1. Touch to view the genres on the USB.
2. Touch a genre to view a list of artists.
3. Touch an artist to view albums by that artist.
4. Touch an album to view songs on the album.
5. Touch a song to start playback.
Composers: 1. Touch to view the composers on the USB.
2. Touch a Composer to view a list of albums by that composer. 3. Touch an album or All Songs to view a
list of songs.
4. Touch a song from the list to begin playback.
Folders: 1. Touch to view the directories on the USB.
2. Touch a folder to view a list of all files.
3. Touch a file from the list to begin playback.
Podcasts : Touch to view the podcasts on
the connected Apple device and get a list of
podcast episodes.
Audiobooks:
1. Touch to view the audiobooks stored on the Apple device.
2. Touch an audiobook to get a list of chapters.
3. Touch the chapter from the list to begin playback.
File System and Naming
File systems supported by the USB may
include:
.FAT32
.NTFS
.HFS+
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The songs, artists, albums, and genres are
taken from the file’s song information and
are only displayed if present. The radio
displays the file name as the track name if
the song information is not available.
Supported Apple Devices
To view supported devices, see
my.chevrolet.com/learn.
Storing and Recalling Media Favorites
To store media favorites, touch Browse to
display a list of media types.
Touch one of the following Browse options
to save a favorite:
Playlists :Touch
Hnext to any playlist to
store the playlist as a favorite. Touch a
saved favorite to recall a favorite playlist.
The first song in the playlist begins to play.
Artists : Touch
Hnext to any artist to
store the artist as a favorite. Touch a saved
favorite to recall a favorite artist. The first
song in the artist list begins to play.
Songs : Touch
Hnext to any song to store
the song as a favorite. Touch a saved
favorite to recall a favorite song. Albums :
Touch
Hnext to any album to
store the album as a favorite. Touch a saved
favorite to recall a favorite album. The first
song in the album list begins to play.
Genres : Touch
Hnext to any genre to
store the genre as a favorite. Touch a saved
favorite to recall a favorite genre. The first
song of the genre begins to play.
Podcasts : Touch
Hnext to any podcast to
store the podcast as a favorite. Touch a
saved favorite to recall a favorite podcast.
The podcast begins to play.
Audiobooks : Touch
Hnext to any
audiobook to store the audiobook as a
favorite. Touch a saved favorite to recall a
favorite audiobook. The first chapter in the
audiobook begins to play.
Media Playback and Mute
USB playback will be paused if the system is
muted. If the steering wheel mute control is
pressed again, playback will resume.
If the source is changed while in mute,
playback resumes and audio will unmute.
Bluetooth Audio
Music may be played from a paired
Bluetooth device. See Bluetooth (Overview)
0 181 or
Bluetooth (Pairing and Using a Phone) 0182
for help pairing a device.
Volume and song selection may be
controlled by using the infotainment
controls or the mobile device. If Bluetooth is
selected and no volume is present, check the
volume setting on the infotainment system.
Music can be launched by touching
Bluetooth from the recent sources list on
the left of the display or by touching the
More option and then touching the
Bluetooth device.
To play music via Bluetooth:
1. Power on the device, and pair to connect the device.
2. Once paired, touch Audio from the Home Page, then touch Bluetooth from the
recent sources list on the left of the
display.
Bluetooth Sound Menu
See “Infotainment System Sound Menu”
under AM-FM Radio 0148.
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if equipped. Select Turn-by-Turn Directions
from the Services tab of the OnStar app to
call an Advisor or select a recent or favorite
destination. Touch the navigation icons to
select home, address or place. A destination
transfer from OnStar will show the detail
view of the destination when it is
transferred from OnStar to the Navigation
application. See www.onstar.com for a
coverage map. Services vary by model. Map
coverage is available in the United States,
Puerto Rico, and Canada.
Wi-Fi Hotspot
Touch to display the Settings page, which
shows the configurations for the vehicle
hotspot and allows them to be changed.
For more information, see www.onstar.com.
Rear Seat Infotainment
Rear Seat Infotainment (RSI)
System
If equipped, the system includes two rear
USB-C ports, two HDMI ports, two wireless
headphones, and video touchscreen displays
in back of the driver and passenger seats.The RSI system may not operate properly
until the temperature is above
−20 °C (−4 °F)
and below 55 °C (131 °F).
System Operation
To use:
1. Double-tap anywhere on either screen to Power On and view the Home screen.
2. Touch
}on the status bar to turn off
the screen.
The screens can be turned on and off
through each individual touchscreen
independently from the other and through
front seat control.
Playback of any media playing through that
specific screen is paused when the screen is
turned off.
Screens can be locked via front seat control.
If Remember Screen Power Status was
selected in the settings, the screens will
return to the same Power Status as when
the vehicle was turned off. See “Remember
Screen Power Status” later in this section.
Home Screen
Watch sources include:
.USB Video: Touch to go to the video
player screen.
.Connections: Connect external devices via
HDMI ports or Miracast to mirror the
video playback.
.Recents: Shows the video content played
recently. Touch the video content to play
directly.
Listen Sources include:
.USB Music: Touch to go to the audio
player screen.
.Recents: Shows the audio content played
recently. Touch the audio content to play
directly.
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Navigate (if equipped):Touch to access the
navigation system. See Using the Navigation
System 0164.
Status Bar includes:
.}: Touch to turn off the screen.
Double-tap anywhere on the screen to
turn on the screen again.
.X: Touch to go to Bluetooth Headphone
Setup menu. See “Settings”later in this
section.
.Current Time: The current time is shown
in the middle of the status bar.
.*: Touch to go to the Settings menu.
Rear Consumer Ports (RCP)
If equipped with RSI, the RCP will be in the
rear of the center console. These include 2
type C USB ports and 2 HDMI ports. USB
Connect the media source such as Android
device, iOS device, MP3 player or USB
storage device, and go to the video or audio
playback screen.
Any USB port in the vehicle can be used to
provide USB content for the RSI system.
HDMI
The HDMI input allows an HDMI A/V cable
to be connected from an auxiliary device
such as a camcorder, video game system,
or Apple device. A cable from Apple is
required for Apple devices.
Touch the HDMI port that the external
device was connected to on the home
screen.
For certain HDMI devices that support USB
charging, the USB ports can be used as a
power source.
Content from these HDMI ports are NOT
accessible through the center-stack display.
To use the HDMI input of the RSI system:
1. Connect the auxiliary device with an HDMI cable.
2. Power on both the auxiliary device and the RSI video screen.
3. Touch
{(Home) on the desired display
and select HDMI as the source.
Video
Video Playback Screen
Connect the media source using USB port (C
Type) on the Rear Consumer Port (RCP) and
play the content in the media source.
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Touch USB Video and the most recent
viewed USB video will begin playback from
the last played position. During playback,
Browse may be selected to search additional
available USB videos. For a newly inserted
device, the Browse menu is immediately
available.
Recently played videos are also available
from the Watch Menu.
When playing a video, the playback controls
are available during the first few moments.
The Playback Controls can be re-displayed by
touching the screen at any time.
Playback controls include:
.{(Home): Touch{to return to the RSI
Home selection screen.
.X(Headphones): TouchXto access the
Bluetooth Headphone Setup menu. See
“Settings” later in this section.
.Browse: Touch Browse to display the
Video browser menu. See “Video Browser”
later in this section.
.Previous/Next: Touch7or6to select
the previous or next video on the current
media.
.porj(Play or Pause): Touchpto play
or touch
jto pause a video.
.Share: Touch to share the video playback
screen with the other screen. Swiping the
screen to left or right also shares the
screen.
Video Browser
Touch Browse to go to the Select a Video
screen.
The following will display:
.Recently Played: Shows the content
recently played.
.USB1 & USB 2: Shows the content in the
media source connected to USB ports
on RCP.
Audio
Audio Playback Screen
Connect the media source using USB port (C
Type) on the Rear Consumer Port (RCP) and
play the content in the media source.
Touch USB Music. The most recent USB
audio file will begin playback from the last
played position. During Playback, browse
may be selected to search and select
additional available USB music files. For a
newly inserted device, the Browse menu is
immediately available from the Listen menu.
The playback screen displays:
.The connected media source.