2022 CHEVROLET TAHOE infotainment

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13690484) - 2021 - crc - 8/17/20
266 Driving and Operating
left or right or three Safety Alert Seat pulses
occur on the left or right side, depending on
the direction of the detected vehicle.
Use caution while backing up when towing
a trailer, as the RCTA detection zones that
extend out from the back of the vehicle do
not move further back when a trailer is
towed.
Turning the Features On or Off
TheXbutton located in the customizing
menu is used to turn on or off the Park
Assist.
Front and Rear Park Assist can be set to Off,
On, or On with Towbar through vehicle
personalization. See “Park Assist”under
Vehicle Personalization 0124. If Park Assist
is turned off through vehicle personalization,
the Park Assist button will be disabled. To
turn the Park Assist on again, select On in
vehicle personalization. The On with Towbar
setting allows for Park Assist to work
properly with an attached trailer hitch. Turn
off Park Assist when towing a trailer.
To turn the RPA symbols, guidance lines,
or Rear Cross Traffic Alert on or off, see Rear
Camera and Collision/Detection Systems
under Vehicle Personalization 0124. On some models, select the guidance lines
button on the infotainment display to turn
them on or off.
Rear Pedestrian Alert
Under certain conditions, this feature can
provide alerts for a pedestrian within the
system’s range directly behind the vehicle.
This feature only works in R (Reverse) below
12 km/h (8 mph), and detects pedestrians up
to 8 m (26 ft) away during daytime driving.
During nighttime driving, feature
performance is very limited.
Rear Pedestrian Alert Indicator
When a pedestrian is detected within the
system’s range directly behind the vehicle,
this symbol flashes amber on the
infotainment display, along with two beeps
from the rear, or if equipped, two pulses
from both sides of the driver seat. When a
pedestrian is detected close to the vehicle,
the symbol flashes red on the infotainment display, along with seven beeps from the
rear, or if equipped, seven pulses from both
sides of the driver seat.
{Warning
Rear Pedestrian Alert does not
automatically brake the vehicle. It also
does not provide an alert unless it
detects a pedestrian, and it may not
detect all pedestrians if:
.The pedestrian is not directly behind
the vehicle, fully visible to the Rear
Vision Camera (RVC), or standing
upright.
.The pedestrian is part of a group.
.The pedestrian is a child.
.Visibility is poor, including nighttime
conditions, fog, rain, or snow.
.The RVC is blocked by dirt, snow,
or ice.
.The RVC, taillamps, or back-up lamps
are not cleaned or in proper working
condition.
.The vehicle is not in R (Reverse).
(Continued)

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13690484) - 2021 - crc - 8/17/20
290 Driving and Operating
MeasurementHeight Example 1500 (mm)
H1 1000
H2 1050
H2-H1 50
(H2-H1)/2 25
H2- [(H2-H1)/2] 1025
Towing with the Four Corner Air Suspension
System 1. Adjust the vehicle air suspension to "Normal Ground Clearance Height."
2. Position the truck so that the trailer is ready to connect (Keep trailer detached).
3. Enable air suspension ‘Service Mode’in
the center infotainment screen under
Settings/Vehicle/Suspension.
4. Measure the height of the top of the front wheel opening at the fender to the
ground (H1). 5. Attach the vehicle to the trailer, do not
attach weight distribution bars at
this time.
6. Measure the height of the top of the front wheel opening on the fender to
the ground (H2).
7. Install and adjust the tension in the weight distributing bars per the
manufacturers’ recommendations so
thatthe height of the front fender is
approximately H2- [(H2-H1)/3] (1/3
between the two measured ride heights,
below the secondary ride height {H2}). 8. Disable air suspension air suspension
"Service Mode."
9. Air suspension will automatically adjust ride height following step 8.
10. Visually inspect the trailer and weight-distributing hitch to ensure that
the manufacturers’ recommendations
have been met.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13690484) - 2021 - crc - 8/17/20
Driving and Operating 297
Warning (Continued)
carefully pull the vehicle over to the
side of the road when traffic
conditions allow.
Trailer Tires
Special Trailer (ST) tires differ from vehicle
tires. Trailer tires are designed with stiff
sidewalls to help prevent sway and to
support heavy loads. These features can
make it difficult to determine if the trailer
tire pressures are low only based on a visual
inspection.
Always check all trailer tire pressures before
each trip when the tires are cool. Low trailer
tire pressure is a leading cause of trailer tire
blow-outs.
If the vehicle is equipped with a trailer tire
pressure monitoring system, see the trailer
tire pressure monitoring system description
and the trailering app.
Trailer tires deteriorate over time. The trailer
tire sidewall will show the week and year
the tire was manufactured. Many trailer tire
manufacturers recommend replacing tires
more than six years old.Overloading is another leading cause of
trailer tire blow-outs. Never load your trailer
with more weight than the tires are
designed to support. The load rating is
located on the trailer tire sidewall.
Always know the maximum speed rating for
the trailer tires before driving. This may be
significantly lower than the vehicle tire
speed rating. The speed rating may be on
the trailer tire sidewall. If the speed rating is
not shown, the default trailer tire speed
rating is 105 km/h (65 mph).
Trailering App
Trailer Lights App
If equipped, the Trailer Lights App is on the
Home Page of the infotainment display.
Touch Start to cycle the trailer lamps on and
off to determine if they are working. The
test follows this sequence:
1. The running lights turn on first and remain on throughout the sequence.
2. The brake lights turn on for about two seconds.
3. The left turn signal light flashes three times. 4. The right turn signal light flashes three
times.
5. The reverse lights turn on for about two seconds.
6. Steps 2–5 repeat for approximately one minute and 45 seconds, or until the
test deactivates.
Touch Stop to stop the test. The test will
automatically end after one minute and
45 seconds.
The sequence also deactivates when any of
the following occur:
.The ignition is turned off.
.The transmission is shifted out of P (Park).
.The brake pedal is pressed.
.The turn signal is activated.
.The hazard warning lights are activated.
Trailering App
If equipped, the Trailering App is on the
Home Page of the infotainment display.
If equipped this feature allows profiles for
connected trailers to be created to view
status, to store and track trailer usage
information, and to set up towing assistance
features.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13690484) - 2021 - crc - 8/17/20
Driving and Operating 299
Each sensor has a minimum of two minutes
to learn, shown by a timer. After a sensor is
learned, a checkmark appears next to the
tire, the vehicle horn will sound, the
vehicle’s brake lamps will flash, and all
working trailer lamps will flash. It then
moves to the next sensor.
To cancel the process touch Stop.
The recommended tire pressure must be
entered for the trailer tires. This allows the
vehicle to alert when the tire pressure is
high or low.
TTPMS must learn the location of the
installed tire sensors to show correct air
pressure and temperature for each tire. To
set up, use one of the following options or
see a tire or trailer dealer for service. The
learning process must be repeated when the
trailer tires are rotated or replaced. See
“Editing a Trailer Profile”later in this section
for tire pressure sensor relearn information.
Tool Method: A TTPMS activation tool can
be purchased separately to learn the sensor
locations.
Manual Method: Without the tool, the air
pressure can be increased or decreased in
each tire for 10 seconds. Do not exceed the
maximum inflation pressure found on the tire sidewalls. Make sure to re-adjust tire
pressure to the recommended level when
the process is complete.
Sensor Learning Steps
To complete the sensor-to-vehicle learn
process:
1. Touch Start on the Learn Sensors screen. The horn chirps twice and the Learning
Active screen appears on the
infotainment display.
2. Start with the driver side front trailer tire.
3. Activate the tool near the valve stem or adjust the air pressure of this tire until
the horn chirps and all working vehicle
and trailer lights flash.
The process stops without saving the
sensor locations if this step takes more
than two minutes.
4. Move to the next tire and repeat Step 3 for each sensor. The horn chirps twice
when all sensors are completed.
5. Return to the vehicle to complete the setup.Maintenance Reminders
To set up maintenance reminders, touch the
Trailer Maintenance icon. Select Yes to set
up the maintenance reminders for the
Trailer Profile. Follow the on-screen prompts.
The maximum number of reminders is 50.
Select No to return to the previous screen.
Trailer Side Blind Zone Alert Setup
Trailer dimensions must be in range to
enable this feature.
.Trailer Length: 300 cm (118.1 in) –1200 cm
(472.4 in). Measure from center of coupler
to furthest rear point on the trailer.
If trailer dimensions are out of range, this
feature will be unavailable.
Status View
The Status view shows:
.Vehicle
.Connections
.Tires
.Maintenance
Upon entry, the most recent items will be
shown. Select MORE to view all options.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13690484) - 2021 - crc - 8/17/20
300 Driving and Operating
Vehicle
1. Transmission Fluid Temperature
2. Average Fuel Economy with TrailerProfile
Average Fuel Economy
Touch to view the average fuel economy of
the vehicle while the Trailer Profile is active.
Transmission Temperature
View the temperature of the transmission
fluid by looking at the graphic. The graphic
will indicate a dangerous level if the
temperature is at 130 °C–150 °C (270 °F–
300 °F).
Connections
1. Light Test Start Button
2. Trailer Electrical Diagnostics
Connections: OK
If a trailer connection is detected without
any faults, the view will display OK.
Trailer Connections Status
When a trailer is connected, the Trailering
App System detects the trailer connection
using the Stop/Turn Signal lighting circuits
and alerts the driver by requesting a trailer
profile setup through the Trailering App
System on the infotainment screen. The
Trailer Detection Alert setting must be
enabled for the alert to display when a trailer is connected. When a trailer is
connected and the ignition is off, the
Trailering App System will periodically pulse
the lighting circuits of the trailer to verify it
is still connected. The trailer lights may
periodically flash as a result of this trailer
connection detection. These flashes may be
more visible in dark ambient light
environments. The flashing or flickering
lights are a normal condition and the
Trailering App System has built-in
protections to prevent the battery from
draining. When Theft Alert is also enabled
the frequency and pattern of this flashing
will change.
Connection Problem
If any of the trailer connections are lost, a
message about the connection issue will
appear on the Driver Information Center
(DIC). The infotainment display will also
show the connection issue in the Connection
Status view.
If a trailer connection is not detected, the
Trailering App will not display the
Connection Status screen.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13690484) - 2021 - crc - 8/17/20
Driving and Operating 301
Connection Trailer Lighting Faults Detected
The Trailering App System monitors for
electrical faults on the trailer lights.
A message about the lighting issue will
appear on the DIC. The infotainment display
will also show the lighting issue in the
Connection Status view. Repair your trailer
lights if needed. A trailer lighting issue is
not covered by your GM warranty.
Diagnose View
Touch Diagnose to see more information
about the connection problem.
This view will display the names of the
trailer connector pins, a graphic of the trailer
connector, and a graphic of the back of the
trailer.
Any connector pin that failed will be amber
color, and the location of the corresponding
connection will be highlighted on the
graphic of the back of the trailer.
The Running Lights connection may not
detect partial outages. Activate the light test
to check all trailer lamps. See“Light Test”
following. Light Test
Touch Start Light Test to cycle the trailer
lights on and off to determine if they are
working. The test follows this sequence:
1. The running lights turn on first and remain on throughout the sequence.
2. The brake lights turn on for about two seconds.
3. The left turn signal light flashes three times.
4. The right turn signal light flashes three times.
5. The reverse lights turn on for about two seconds.
6. Steps 2–5 repeat for approximately one minute and 45 seconds, or until the
test deactivates.
Touch Stop to stop the test. The test will
automatically end after one minute and
45 seconds.
The sequence also deactivates when any of
the following occur:
.The ignition is turned off.
.The transmission is shifted out of P (Park).
.The brake pedal is pressed.
.The turn signal is activated.
.The hazard warning lights are activated.
Tires
1. Trailer Tire Pressure/Temperature
Tire Pressure and Temperature
If the TTPMS sensor-to-vehicle learn process
was completed, the status view will display
the current tire pressure and temperature of
the trailer tires related to the active Trailer
Profile. If a tire’s pressure is low or high, the
color of the pressure value will be amber.
If a sensor malfunctions, the values are
dashed lines. If the screen displays “Service
Tire Pressure Monitoring System”, the
vehicle needs to be taken to a dealer for
service.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13690484) - 2021 - crc - 8/17/20
Customer Information 401
Customer Information
Customer Information
Customer Satisfaction Procedure . . . . . . 401
Customer Assistance Offices . . . . . . . . . . . 403
Customer Assistance for Text Telephone(TTY) Users . . . . . . . . . . . . . . . . . . . . . . . . . . 403
Online Owner Center . . . . . . . . . . . . . . . . . . 403
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . 404
Roadside Assistance Program . . . . . . . . . 404
Scheduling Service Appointments . . . . . 405
Courtesy Transportation Program . . . . . 406
Collision Damage Repair . . . . . . . . . . . . . . 407
Publication Ordering Information . . . . . 408
Radio Frequency Statement . . . . . . . . . . . 409
Reporting Safety Defects
Reporting Safety Defects to the United States Government . . . . . . . . . . . . . . . . . . 409
Reporting Safety Defects to the Canadian Government . . . . . . . . . . . . . . . 409
Reporting Safety Defects to General Motors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 410
Vehicle Data Recording and Privacy
Vehicle Data Recording and Privacy . . . 410
Cybersecurity . . . . . . . . . . . . . . . . . . . . . . . . . . 410
Event Data Recorders . . . . . . . . . . . . . . . . . . 411
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 411
Infotainment System . . . . . . . . . . . . . . . . . . 411Customer Information
Customer Satisfaction Procedure
Your satisfaction and goodwill are important
to your dealer and to Chevrolet. Normally,
any concerns with the sales transaction or
the operation of the vehicle will be resolved
by your dealer's sales or service
departments. Sometimes, however, despite
the best intentions of all concerned,
misunderstandings can occur. If your concern
has not been resolved to your satisfaction,
the following steps should be taken:
STEP ONE : Discuss your concern with a
member of dealership management.
Normally, concerns can be quickly resolved
at that level. If the matter has already been
reviewed with the sales, service, or parts
manager, contact the owner of your
dealership or the general manager.
STEP TWO : If after contacting a member of
dealership management, it appears your
concern cannot be resolved by your
dealership without further help, in the U.S.,
call the Chevrolet Customer Assistance
Center at 1-800-222-1020. In Canada, call
General Motors of Canada Customer Care
Centre at 1-800-263-3777 (English),
or 1-800-263-7854 (French).

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13690484) - 2021 - crc - 8/17/20
Customer Information 411
the event you suspect any security incident
impacting your data or the safe operation of
your vehicle, please stop operating your
vehicle and contact your dealer.
Event Data Recorders
This vehicle is equipped with an event data
recorder (EDR). The main purpose of an EDR
is to record, in certain crash or near
crash-like situations, such as an air bag
deployment or hitting a road obstacle, data
that will assist in understanding how a
vehicle’s systems performed. The EDR is
designed to record data related to vehicle
dynamics and safety systems for a short
period of time, typically 30 seconds or less.
The EDR in this vehicle is designed to record
such data as:
.How various systems in your vehicle were
operating;
.Whether or not the driver and passenger
safety belts were buckled/fastened;
.How far (if at all) the driver was
depressing the accelerator and/or brake
pedal; and,
.How fast the vehicle was traveling.
These data can help provide a better
understanding of the circumstances in which
crashes and injuries occur. Note
EDR data are recorded by your vehicle only
if a non-trivial crash situation occurs; no
data are recorded by the EDR under normal
driving conditions and no personal data
(e.g., name, gender, age, and crash location)
are recorded. However, other parties, such
as law enforcement, could combine the EDR
data with the type of personally identifying
data routinely acquired during a crash
investigation.
To read data recorded by an EDR, special
equipment is required, and access to the
vehicle or the EDR is needed. In addition to
the vehicle manufacturer, other parties, such
as law enforcement, that have the special
equipment, can read the information if they
have access to the vehicle or the EDR.
GM will not access these data or share it
with others except: with the consent of the
vehicle owner or, if the vehicle is leased,
with the consent of the lessee; in response
to an official request by police or similar
government office; as part of GM's defense
of litigation through the discovery process;
or, as required by law. Data that GM collects
or receives may also be used for GM
research needs or may be made available to
others for research purposes, where a need
is shown and the data is not tied to a
specific vehicle or vehicle owner.
OnStar
If the vehicle is equipped with OnStar and
has an active service plan, additional data
may be collected and transmitted through
the OnStar system. This includes information
about the vehicle’s operation; collisions
involving the vehicle; the use of the vehicle
and its features, including infotainment; and
the location and approximate GPS speed of
the vehicle. Refer to the OnStar Terms and
Conditions and Privacy Statement on the
OnStar website.
See
OnStar Additional Information 0413.
Infotainment System
If the vehicle is equipped with a navigation
system as part of the infotainment system,
use of the system may result in the storage
of destinations, addresses, telephone
numbers, and other trip information. See the
infotainment section for information on
stored data and for deletion instructions.