Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-15555985) - 2022 - CRC - 12/3/21
98 Instruments and Controls
signal. The compass system will
automatically determine when a GPS signal
is restored and provide a heading again.
Clock
Set the time and date using the
infotainment system. See "Time/Date" under
Settings (Uplevel Radio)0184 or
Settings (Base Radio) 0187.
Power Outlets
Accessory power outlets can be used to plug
in electrical equipment, such as a cell phone
or MP3 player.
The vehicle has one 12 Volt accessory power
outlet under the climate control system and
one 110/120 Volt Alternating Current outlet
on the rear of the center console.
12 Volt Power Outlet
Caution
Do not insert metal objects such as USB
cord plugs, electronic accessories, keys,
or coins into the 12-volt power outlet.
Objects may become hot, melt, or cause
a spark damaging the outlet or the metal
object. Only use compatible 12-volt power
accessories in the power outlet.
Caution
Leaving electrical equipment plugged in
for an extended period of time while the
vehicle is off will drain the battery.
Always unplug electrical equipment when
not in use and do not plug in equipment
that exceeds the maximum 15 amp
rating.
Certain power accessory plugs may not be
compatible with the accessory power outlet
and could overload vehicle or adapter fuses.
If a problem is experienced, see your dealer.
When adding electrical equipment, be sure
to follow the proper installation instructions
included with the equipment. See Add-On
Electrical Equipment 0307.
Caution
Hanging heavy equipment from the
power outlet can cause damage not
covered by the vehicle warranty. The
power outlets are designed for accessory
power plugs only, such as cell phone
charge cords.
Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-15555985) - 2022 - CRC - 12/3/21
148 Infotainment System
Infotainment System
Introduction
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . 148
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149
Steering Wheel Controls . . . . . . . . . . . . . . . 151
Using the System . . . . . . . . . . . . . . . . . . . . . . 151
Software Updates . . . . . . . . . . . . . . . . . . . . . . 154
Radio
AM-FM Radio (Base Radio) . . . . . . . . . . . . . 154
AM-FM Radio (Uplevel Radio) . . . . . . . . . . 155
Radio Data System (RDS) . . . . . . . . . . . . . . 157
Satellite Radio . . . . . . . . . . . . . . . . . . . . . . . . . 157
Radio Reception . . . . . . . . . . . . . . . . . . . . . . . 158
Multi-Band Antenna . . . . . . . . . . . . . . . . . . . 159
Audio Players
Avoiding Untrusted Media Devices . . . . 159
USB Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159
Bluetooth Audio (Base Radio) . . . . . . . . . 160
Bluetooth Audio (Uplevel Radio) . . . . . . . 161
Rear Seat Infotainment
Rear Seat Infotainment (RSI) System . . . 161
Navigation
Using the Navigation System . . . . . . . . . . 168
Maps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169
Navigation Symbols . . . . . . . . . . . . . . . . . . . 169
Destination . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169Global Positioning System (GPS) . . . . . . . 170
Vehicle Positioning . . . . . . . . . . . . . . . . . . . . 170
Problems with Route Guidance . . . . . . . . . 171
Voice Recognition
Voice Recognition . . . . . . . . . . . . . . . . . . . . . . 171
Phone
Bluetooth (Overview) . . . . . . . . . . . . . . . . . . 173
Bluetooth (Pairing and Using a Phone
for Uplevel Radio) . . . . . . . . . . . . . . . . . . . . 173
Bluetooth (Pairing and Using a Phone for Base Radio) . . . . . . . . . . . . . . . . . . . . . . . 177
Apple CarPlay and Android Auto (Base Radio) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180
Apple CarPlay and Android Auto (Uplevel Radio) . . . . . . . . . . . . . . . . . . . . . . . 182
Settings
Settings (Uplevel Radio) . . . . . . . . . . . . . . . 184
Settings (Base Radio) . . . . . . . . . . . . . . . . . . 187
Teen Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189
Trademarks and License Agreements
Trademarks and LicenseAgreements . . . . . . . . . . . . . . . . . . . . . . . . . . 192
Introduction
Read the following pages to become familiar
with the features.
{Warning
Taking your eyes off the road for too
long or too often while using any
infotainment feature can cause a crash.
You or others could be injured or killed.
Do not give extended attention to
infotainment tasks while driving. Limit
your glances at the vehicle displays and
focus your attention on driving. Use voice
commands whenever possible.
The infotainment system has built-in
features intended to help avoid distraction
by disabling some features when driving.
These features may gray out when they are
unavailable. Many infotainment features are
also available through the instrument cluster
and steering wheel controls.
Before driving:
.Become familiar with the operation,
center stack controls, steering wheel
controls, and infotainment display.
Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-15555985) - 2022 - CRC - 12/3/21
Infotainment System 159
Multi-Band Antenna
The roof antenna may be used for radio,
navigation, and OnStar, depending on the
equipped options. Keep clear of obstructions
for clear reception. If the vehicle has a
sunroof, and it is open, reception can also
be affected.
Audio Players
Avoiding Untrusted Media Devices
When using media devices such as USB and
mobile devices, consider the source.
Untrusted media devices could contain files
that affect system operation or performance
and should be avoided.
USB Port
The vehicle may be equipped with two USB
ports in the center console under the
armrest and another two on the center
stack. These ports are for data and charging.
There may also be two USB ports at the
rear of the center console and a USB port on
each side of the third row seats for
charging only.
Caution
To avoid vehicle damage, unplug all
accessories and disconnect all accessory
cables from the vehicle when not in use.
Accessory cables left plugged into the
vehicle, unconnected to a device, could be
damaged or cause an electrical short if
the unconnected end comes in contact
with liquids or another power source such
as the accessory power outlet.
Playing from a USB
A USB mass storage device can be connected
to the USB port.
USB MP3 Player and USB Devices
The USB MP3 players and USB devices
connected must comply with the USB Mass
Storage Class specification (USB MSC).
To play a USB device on the uplevel radio:1. Connect the USB.
2. Touch Audio.
3. Touch Source from the top left of the main audio page.
4. Touch USB.
Use the following infotainment controls
when playing an active USB source:
r: Touch to play the current media source.
j: Touch to pause playback of the current
media source.
g:
.Press to seek to the beginning of the
current or previous track.
d:
.Press to seek to the next track.
Touch the Now Playing Icon in the upper
left of the now playing screen to Browse
USB content. While in Browse Mode you can
view media sorted by Playlists, Artists,
Songs, or Albums.
To play a USB device on the base radio: 1. Connect the USB.
2. Touch Audio.
3. Touch More.
4. Touch USB.
Use the following when playing an active
USB source:
r: Touch to play the current media source.
j: Touch to pause playback of the current
media source.
Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-15555985) - 2022 - CRC - 12/3/21
Infotainment System 161
4. Touch Devices to add or delete devices.
When touching Bluetooth, the radio may
not be able to launch the audio player on
the connected device to start playing. When
the vehicle is not moving, use the mobile
device to begin playback.
All devices launch audio differently. When
selecting Bluetooth as a source, the radio
may show as paused on the display. Press
play on the device or touch
pon the
vehicle display to begin playback.
Browse functionality will be provided where
supported by the Bluetooth device. This
media content will not be part of the
MyMedia source mode.
Some smartphones support sending
Bluetooth music information to display on
the radio. When the radio receives this
information, it will check to see if any is
available and display it. For more
information about supported Bluetooth
features, see my.chevrolet.com/learn.
Bluetooth Audio (Uplevel Radio)
Music may be played from a connected
Bluetooth device. Volume and song selection may be
controlled by using the infotainment
controls or the mobile device. If Bluetooth is
selected and no volume is present, check the
volume setting on the infotainment system.
To play music via Bluetooth:
1. Power on the device.
2. Touch Audio on the infotainment display home page.
3. Touch Bluetooth from the Audio home page.
4. Touch Add Device if there is no device connected and follow the screen prompts
to pair the device.
Browse content from the Bluetooth device.
Use the infotainment controls to start/stop
or select previous/next track.
Manage Bluetooth Devices 1. Touch the Bluetooth App setting icon on the upper right of the page.
2. Touch Devices to switch, add, or disconnect other devices.
A Bluetooth device can only be paired when
the vehicle is parked. When touching Bluetooth Audio, a browse
screen will appear. Touch the infotainment
controls on the lower part of the display to
begin playing audio if the audio is paused.
Some smartphones support sending
Bluetooth music information to display on
the radio. When the radio receives this
information, it will check to see if any is
available and display it. For more
information about supported Bluetooth
features, visit your brand website. See
Online Owner Center
0408 for details.
See Radio Frequency Statement 0414.
Rear Seat Infotainment
Rear Seat Infotainment (RSI)
System
If equipped, the system includes two HDMI
ports, two Bluetooth headphones, and video
touchscreen displays in back of the driver
and passenger seats.
The RSI system may not operate properly
until the temperature is above −20 °C (−4 °F)
and below 55 °C (131 °F).
Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-15555985) - 2022 - CRC - 12/3/21
162 Infotainment System
System Operation
To use:1. Double-tap anywhere on either screen to power on and view the Home screen.
2. Touch
}on the status bar to turn the
screen off.
The screens can be turned on and off
through each individual touchscreen,
independently from the other, and through
front seat control.
Playback of any media playing through that
specific screen is paused when the screen is
turned off.
Screens can be locked via the front seat
control.
Sources
.HDMI 1
.HDMI 2
.Apps (if equipped)
Status Bar:
.}: Touch to turn off the screen.
Double-tap anywhere on the screen to
turn the screen on again.
.X: Touch to go to Bluetooth Headphone
Setup menu. See “Settings”later in this
section.
.*: Touch to go to the Settings menu.
HDMI Input
An HDMI cable is required to connect an
HDMI device to the RSI hub. The RSI HDMI
inputs allow connection to video games, disc
players, cameras, smartphones, tablets,
streaming devices, and A/V dongles that
have HDMI (version 1.4a) outputs.
App View
1. Touch to adjust the zoom level.
2. Touch to navigate page history back or forward.
3. Touch to reload the page.
4. Touch to share screen with the other rear screen.
5. Touch or swipe down to close the overlay. Touching anywhere on the
screen or waiting about three seconds
will also slide the overlay down.
6. Touch to open the settings menu.
7. Touch to pair or connect the Bluetooth headphones, adjust the headphone
volume or have the audio play through
the vehicle’s interior speakers.
Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-15555985) - 2022 - CRC - 12/3/21
168 Infotainment System
There is no sound from the headphones
with the indicator light on :Make sure the
headphones have sufficient charge. Plug the
headphones to a USB-C port to charge.
Check to see if headphones are paired to the
screens. Make sure that you are listening in
to the correct screen by pressing the
channel select button.
If the steps above do not work, then unpair
the headphones from the RSI screens, turn
the headphones off, turn them back on and
attempt to pair them. See pairing
procedures for the Bluetooth headphone
previously in this section.
Video Distortion
Video distortion can occur when operating
cellular phones, scanners, CB radios, Global
Positioning Systems (GPS), two-way radios,
mobile faxes, or walkie talkies.
It might be necessary to turn off the video
player when operating one of these devices
in or near the vehicle.
Navigation
Using the Navigation System
The Navigation software is provided by
Google Maps. The information provided in
this section is a general overview and is
subject to change. For the latest functional
information, see g.co/mapsincar.
Accept the Terms and Conditions to use.
Internet Connectivity
Google Maps relies on a subscription data
plan for full functionality, including
availability of offline maps. Google Maps can
be used offline when driving through
connectivity dead zones by
auto-downloading offline maps prior to
going offline.
Profiles
Sign in to a Google Account for personalized
service. Information available in the Google
Account will be shown.
To log into a profile, see Accounts under
Settings (Uplevel Radio) 0184 or
Settings (Base Radio) 0187. Voice Assistant
If equipped, Google Maps can be controlled
by voice commands, see Google Assistant
under
Voice Recognition 0171.
Language and Units
To change the language, see Settings
(Uplevel Radio) 0184 or
Settings (Base Radio) 0187.
To change the units, see Instrument Cluster
(Base Level) 0102 or
Instrument Cluster (Uplevel) 0104.
Mute Settings
During active route guidance, Google Maps
can give audible voice directions, traffic
alerts, or can be muted. In the Google Maps
app, touch Settings, then Mute settings to
access the options.
Compass
The Google Maps orientation can be
changed between the direction currently
traveling and pointing North. Touch the
compass to switch between these options.
To recenter the map to the current location,
touch the location icon.
Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-15555985) - 2022 - CRC - 12/3/21
174 Infotainment System
this option and the Phones screen will
display. See“Pairing a Phone” later in this
section.
.A Bluetooth smartphone with music
capability can be paired to the vehicle as
a smartphone and a music player at the
same time.
.Up to 10 devices can be paired to the
Bluetooth system.
.The pairing process is disabled when the
vehicle is moving.
.Pairing only needs to be completed once,
unless the pairing information on the cell
phone changes or the cell phone is
deleted from the system.
.If multiple paired cell phones are within
range of the system, the system connects
to the paired cell phone that is set to
First to Connect. If there is no cell phone
set to First to Connect, it will link to the
cell phone which was used last. To link to
a different paired cell phone, see “Linking
to a Different Phone” later in this section.
Pairing a Phone 1. Make sure Bluetooth has been enabled on the cell phone before starting the
pairing process.
2. Touch the Phone icon on the Home Page. 3. If no mobile device is connected, touch
Manage Phones and the Phones screen
will display.
If another mobile device is connected
already, touch Settings, Connections, and
then Phones.
4. Touch Add Phone. If a previously added phone is
disconnected, the "Add Phone" card will
just be a "+" card.
5. Follow the on-screen prompts to pair the cell phone.
6. Follow the instructions on the cell phone to confirm the six-digit code showing on
the infotainment display and touch Pair.
The code on the cell phone and
infotainment display needs to be
acknowledged for a successful pair.
7. Start the pairing process on the cell phone to be paired to the vehicle. See
the cell phone manufacturer's user guide
for information on this process. Once the
cell phone is paired, it will show as
Connected. 8. If the vehicle name does not appear on
your cell phone, there are a few ways to
start the pairing process over:
.Make sure there is not an entry for
the vehicle under the previously
connected list. If the vehicle and cell
phone were previously paired and
one still remembers the other, it will
not identify as a new device when
searching.
.Turn the Bluetooth off and on the
device.
.Go back to the beginning of the
Phone menus on the infotainment
display and restart the pairing
process.
.Turn the cell phone off and then
back on.
.Reset the cell phone, but this step
should be done as a last effort.
9. If the cell phone prompts to accept connection or allow phone book
download, touch Always Accept and
Allow. The phone book may not be
available if not accepted.
10. To pair additional cell phones, touch Settings, Connections, and then Phones.
Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-15555985) - 2022 - CRC - 12/3/21
Infotainment System 177
.Touch Answer on the infotainment
display.
Declining a Call
There are two ways to decline a call:
.Presscon the steering wheel controls.
.Touch Decline on the infotainment
display.
Call Waiting
Call waiting must be supported on the
Bluetooth cell phone and enabled by the
wireless service carrier to work.
Accepting a Call
Press
gto answer, then touch Switch on
the infotainment display.
Declining a Call
Press
cto decline, then touch Decline on
the infotainment display.
Switching Between Calls (Call Waiting
Calls Only)
To switch between calls, touch Phone on the
Home Page to display Call View. While in
Call View, touch the call information of the
call on hold to change calls.
Ending a Call
.Presscon the steering wheel controls.
.Touch#on the infotainment display,
next to a call, to end only that call.
Dual Tone Multi-Frequency (DTMF) Tones
The in-vehicle Bluetooth system can send
numbers during a call. This is used when
calling a menu-driven phone system. Use the
Keypad to enter the number.
Bluetooth (Pairing and Using a
Phone for Base Radio)
Pairing
A Bluetooth-enabled cell phone must be
paired to the Bluetooth system and then
connected to the vehicle before it can be
used. See the cell phone manufacturer's user
guide for Bluetooth functions before pairing
the cell phone.
Pairing Information
.A Bluetooth phone with music capability
can be paired to the vehicle as a phone
and a music player at the same time.
.Up to 10 devices can be paired to the
Bluetooth system.
.The pairing process is disabled when the
vehicle is moving.
.Pairing only needs to be completed once,
unless the pairing information on the cell
phone changes or the cell phone is
deleted from the system.
.If multiple paired cell phones are within
range of the system, the system connects
to the paired cell phone that is set to
First to Connect. If there is no phone set
to First to Connect, it will link to the
device which was used last. To link to a
different paired phone, see “Linking to a
Different Phone” later in this section.
Pairing a Phone 1. Make sure Bluetooth has been enabled on the cell phone before starting pairing.
2. Touch the PHONE icon on the Home Page or the phone shortcut on the
applications tray at the bottom of the
screen.
3. Touch Phone at the top of the infotainment display. There may also be
an Add option in the middle of the
Phone screen. Touching this Add Phone
option will shortcut to the Phone
List menu.
4. Touch Add Phone.