2022 CHEVROLET SUBURBAN service

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-15555985) - 2022 - CRC - 12/3/21
158 Infotainment System
Touching a category will show the channels
associated with that category.
Favorites
Favorites are stored by touching Hold to Set.
Favorites show in the area at the bottom of
the display.
SiriusXM Settings
From the SiriusXM source main page, touch
audio settings icon on the upper right to
display the following:
Audio Settings
Touch to adjust the audio settings. See
“Audio Settings”inAM-FM Radio (Base
Radio) 0154 or
AM-FM Radio (Uplevel Radio) 0155.
From the SiriusXM source main page, touch
the user settings icon on the upper right to
display the following:
Subscription
Select to subscribe to SiriusXM.
Your Items
Select and the following may display: Listener Settings :
Touch to start songs at
the beginning when tuning to a music
channel. Explicit content and resetting
listening history is not supported.
System Settings
Select and the following may display:
Location Services : Touch to turn Location
Services on or off.
Radio ID : Touch to show the radio id and
version.
Help & Support
Touch to contact SiriusXM.
Radio Reception
Unplug electronic devices from the accessory
power outlets if there is interference or
static in the radio.
FM
FM signals only reach about 16 to 65 km (10
to 40 mi). Although the radio has a built-in
electronic circuit that automatically works to
reduce interference, some static can occur,
especially around tall buildings or hills,
causing the sound to fade in and out.
AM
The range for most AM stations is greater
than for FM, especially at night. The longer
range can cause station frequencies to
interfere with each other. Static can also
occur when things like storms and power
lines interfere with radio reception. When
this happens, try reducing the treble on the
radio.
SiriusXM Satellite Radio Service
If equipped, SiriusXM Satellite Radio Service
provides digital radio reception. Tall
buildings or hills can interfere with satellite
radio signals, causing the sound to fade in
and out. In addition, traveling or standing
under heavy foliage, bridges, garages,
or tunnels may cause loss of the SiriusXM
signal for a period of time. Some cellular
services may interfere with SXM reception
causing loss of signal.
Mobile Device Usage
Mobile device usage, such as making or
receiving calls, charging, or just having the
mobile device on may cause static
interference in the radio. Unplug the mobile
device or turn it off if this happens.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-15555985) - 2022 - CRC - 12/3/21
168 Infotainment System
There is no sound from the headphones
with the indicator light on :Make sure the
headphones have sufficient charge. Plug the
headphones to a USB-C port to charge.
Check to see if headphones are paired to the
screens. Make sure that you are listening in
to the correct screen by pressing the
channel select button.
If the steps above do not work, then unpair
the headphones from the RSI screens, turn
the headphones off, turn them back on and
attempt to pair them. See pairing
procedures for the Bluetooth headphone
previously in this section.
Video Distortion
Video distortion can occur when operating
cellular phones, scanners, CB radios, Global
Positioning Systems (GPS), two-way radios,
mobile faxes, or walkie talkies.
It might be necessary to turn off the video
player when operating one of these devices
in or near the vehicle.
Navigation
Using the Navigation System
The Navigation software is provided by
Google Maps. The information provided in
this section is a general overview and is
subject to change. For the latest functional
information, see g.co/mapsincar.
Accept the Terms and Conditions to use.
Internet Connectivity
Google Maps relies on a subscription data
plan for full functionality, including
availability of offline maps. Google Maps can
be used offline when driving through
connectivity dead zones by
auto-downloading offline maps prior to
going offline.
Profiles
Sign in to a Google Account for personalized
service. Information available in the Google
Account will be shown.
To log into a profile, see Accounts under
Settings (Uplevel Radio) 0184 or
Settings (Base Radio) 0187. Voice Assistant
If equipped, Google Maps can be controlled
by voice commands, see Google Assistant
under
Voice Recognition 0171.
Language and Units
To change the language, see Settings
(Uplevel Radio) 0184 or
Settings (Base Radio) 0187.
To change the units, see Instrument Cluster
(Base Level) 0102 or
Instrument Cluster (Uplevel) 0104.
Mute Settings
During active route guidance, Google Maps
can give audible voice directions, traffic
alerts, or can be muted. In the Google Maps
app, touch Settings, then Mute settings to
access the options.
Compass
The Google Maps orientation can be
changed between the direction currently
traveling and pointing North. Touch the
compass to switch between these options.
To recenter the map to the current location,
touch the location icon.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-15555985) - 2022 - CRC - 12/3/21
Infotainment System 177
.Touch Answer on the infotainment
display.
Declining a Call
There are two ways to decline a call:
.Presscon the steering wheel controls.
.Touch Decline on the infotainment
display.
Call Waiting
Call waiting must be supported on the
Bluetooth cell phone and enabled by the
wireless service carrier to work.
Accepting a Call
Press
gto answer, then touch Switch on
the infotainment display.
Declining a Call
Press
cto decline, then touch Decline on
the infotainment display.
Switching Between Calls (Call Waiting
Calls Only)
To switch between calls, touch Phone on the
Home Page to display Call View. While in
Call View, touch the call information of the
call on hold to change calls.
Ending a Call
.Presscon the steering wheel controls.
.Touch#on the infotainment display,
next to a call, to end only that call.
Dual Tone Multi-Frequency (DTMF) Tones
The in-vehicle Bluetooth system can send
numbers during a call. This is used when
calling a menu-driven phone system. Use the
Keypad to enter the number.
Bluetooth (Pairing and Using a
Phone for Base Radio)
Pairing
A Bluetooth-enabled cell phone must be
paired to the Bluetooth system and then
connected to the vehicle before it can be
used. See the cell phone manufacturer's user
guide for Bluetooth functions before pairing
the cell phone.
Pairing Information
.A Bluetooth phone with music capability
can be paired to the vehicle as a phone
and a music player at the same time.
.Up to 10 devices can be paired to the
Bluetooth system.
.The pairing process is disabled when the
vehicle is moving.
.Pairing only needs to be completed once,
unless the pairing information on the cell
phone changes or the cell phone is
deleted from the system.
.If multiple paired cell phones are within
range of the system, the system connects
to the paired cell phone that is set to
First to Connect. If there is no phone set
to First to Connect, it will link to the
device which was used last. To link to a
different paired phone, see “Linking to a
Different Phone” later in this section.
Pairing a Phone 1. Make sure Bluetooth has been enabled on the cell phone before starting pairing.
2. Touch the PHONE icon on the Home Page or the phone shortcut on the
applications tray at the bottom of the
screen.
3. Touch Phone at the top of the infotainment display. There may also be
an Add option in the middle of the
Phone screen. Touching this Add Phone
option will shortcut to the Phone
List menu.
4. Touch Add Phone.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-15555985) - 2022 - CRC - 12/3/21
180 Infotainment System
.Touch Answer on the infotainment
display.
.Select Answer on the instrument cluster
using the select control.
Declining a Call
There are three ways to decline a call:
.Pression the steering wheel controls.
.Touch Ignore on the infotainment display.
.Select Ignore on the instrument cluster
using the select control.
Call Waiting
Call waiting must be supported on the
Bluetooth cell phone and enabled by the
wireless service carrier to work.
Accepting a Call
There are three ways to accept a
call-waiting call:
.Pressgon the steering wheel controls.
.Touch Switch on the infotainment display.
.Select Switch on the instrument cluster
using the select control.
Declining a Call
There are three ways to decline a
call-waiting call:
.Pression the steering wheel controls.
.Touch Ignore on the infotainment display.
.Select Ignore on the instrument cluster
using the select control.
Switching Between Calls (Call Waiting
Calls Only)
To switch between calls, press the phone
icon on the Home Page to display the Call
View. While in Call View, touch the call
information of the call on hold to change
calls.
Three-Way Calling
Three-way calling must be supported on the
Bluetooth phone and enabled by the
wireless service carrier to work.
To start a three-way call while in a
current call: 1. In the Call View, select Add Call to add another call.
2. Initiate the second call by selecting from Recents, Contacts, or Keypad.
3. When the second call is active, press the merge icon to conference the three-way
call together.
Ending a Call
.Pression the steering wheel controls.
.Touchbnext to a call to end only
that call.
.Select End on the instrument cluster using
the select control.
Dual Tone Multi-Frequency (DTMF) Tones
The in-vehicle Bluetooth system can send
numbers during a call. This is used when
calling a menu-driven phone system. Use the
Keypad to enter the number.
Apple CarPlay and Android Auto
(Base Radio)
If equipped, Android Auto and/or Apple
CarPlay capability may be available through
a compatible smartphone. If available, the
Android Auto and Apple CarPlay icons will
change from gray to color on the Home
Page of the infotainment display.
To use Android Auto and/or Apple CarPlay:

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-15555985) - 2022 - CRC - 12/3/21
Infotainment System 181
For Wired Phone Projection1. Download the Android Auto app to your smartphone from Google Play for phones
running Android 9 and below. There is
no app required for Apple CarPlay or
newer versions of Android.
2. Connect your Android phone or Apple iPhone by using the factory-provided
phone USB cable and plugging into a
USB data port. For best performance, it is
highly recommended to use the device’s
factory-provided USB cable, which should
be replaced after significant wear to
maintain connection quality. Aftermarket
or third-party cables may not work.
3. When the phone is first connected to activate Apple CarPlay or Android Auto,
accept the terms and conditions on both
the infotainment system and the phone.
4. Follow the instructions on the phone.
The Android Auto and Apple CarPlay icons
on the Home Page will illuminate depending
on the smartphone. Android Auto and/or
Apple CarPlay may automatically launch
upon USB connection. If not, touch the
Android Auto or Apple CarPlay icon on the
Home Page to launch. Press{on the center stack to return to the
Home Page.
For Wireless Phone Projection
Verify your phone is wireless compatible by
visiting the Android Auto or Apple CarPlay
support page.
1. Download the Android Auto app to your smartphone from Google Play for phones
running Android 9 and below. There is
no app required for Apple CarPlay or
newer versions of Android.
2. For first time connection, there are two ways to set up wireless projection:
.Connect your Android phone or Apple
iPhone by using the factory-provided
phone USB cable and plugging into a
USB data port. For best performance,
it is highly recommended to use the
device’s factory-provided USB cable,
which should be replaced after
significant wear to maintain
connection quality. Aftermarket or
third-party cables may not work.
.Connecting the phone over Bluetooth.
See Bluetooth (Pairing and Using a
Phone for Uplevel Radio) 0173 or Bluetooth (Overview)
0173 or
Bluetooth (Pairing and Using a Phone
for Base Radio) 0177.
3. Make sure wireless is turned on the phone for wireless projection to work.
4. When the phone is first connected to activate Apple CarPlay or Android Auto,
agree to the terms and conditions on
both the infotainment system and the
phone.
5. Follow the instructions on the phone.
The Android Auto and Apple CarPlay icons
on the Home Page will illuminate depending
on the smartphone. Android Auto and/or
Apple CarPlay may automatically launch
upon wireless connection. If not, touch the
Android Auto or Apple CarPlay icon on the
Home Page to launch.
Wireless CarPlay and/or Wireless Android
Auto may experience occasional service
disruption due to outside Wi-Fi interference.
To disconnect the phones wireless
projection: 1. Select Settings from the Home Page.
2. Select Phones
3. Touch the pencil next to the phone to be disconnected.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-15555985) - 2022 - CRC - 12/3/21
Infotainment System 183
2. For first time connection, there are twoways to set up wireless projection:
.Connect your Android phone or Apple
iPhone by using the factory-provided
phone USB cable and plugging into a
USB data port. For best performance,
it is highly recommended to use the
device’s factory-provided USB cable,
which should be replaced after
significant wear to maintain
connection quality. Aftermarket or
third-party cables may not work.
.Connecting the phone over Bluetooth.
See Bluetooth (Pairing and Using a
Phone for Uplevel Radio) 0173 or
Bluetooth (Overview) 0173 or
Bluetooth (Pairing and Using a Phone
for Base Radio) 0177.
3. Make sure Wi-Fi and Bluetooth is turned on the phone for wireless projection
to work.
4. When the phone is first connected to activate Apple CarPlay or Android Auto,
agree to the terms and conditions on
both the infotainment system and the
phone.
5. Follow the instructions on the phone. The Android Auto and Apple CarPlay icons
on the Home Page will illuminate depending
on the smartphone. Android Auto and/or
Apple CarPlay may automatically launch
upon wireless connection. If not, touch the
Android Auto or Apple CarPlay icon on the
Home Page to launch.
Wireless CarPlay and/or Wireless Android
Auto may experience occasional service
disruption due to outside Wi-Fi interference.
To disconnect the phones wireless
projection:
1. Select the Settings icon from the Home Page or the Settings icon on the shortcut
tray near the left of the display.
2. Select Connections.
3. Touch Phones.
4. Touch Option on the phone card to show the cell phone’s or mobile device’s
settings.
5. Turn off Apple CarPlay or Android Auto.
Press
{on the center stack to return to the
Home Page. Features are subject to change. For further
information on how to set up Android Auto
and Apple CarPlay in the vehicle, visit your
brand website. See
Online Owner Center
0 408 for details.
Android Auto is provided by Google and is
subject to Google’s terms and privacy policy.
Apple CarPlay is provided by Apple and is
subject to Apple’s terms and privacy policy.
Data plan rates apply. For Android Auto
support and to see if your phone is
compatible, see https:/www.android.com/
auto/compatability. For Apple CarPlay
support and to see if your phone is
compatible, see www.apple.com/ios/
carplay/. Apple or Google may change or
suspend availability at any time. Google,
Android, Android Auto, Google Maps, and
other marks are trademarks of Google LLC.
Apple CarPlay is a trademark of Apple Inc.
Press
{on the center stack to exit Android
Auto or Apple CarPlay. To enter back into
Android Auto or Apple CarPlay, press and
hold
{on the center stack.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-15555985) - 2022 - CRC - 12/3/21
184 Infotainment System
Settings
Settings (Uplevel Radio)
To access the personalization menus:1. Touch Settings on the Home Page on the infotainment display.
2. Touch the desired category to display a list of available options.
3. Touch to select the desired feature setting.
4. Touch the options on the infotainment display to disable or enable a feature.
5. Touch
Sto go back.
The Settings menu may contain the
following:
Connections
Phones
Touch Add Phone to pair a Bluetooth device.
Wi-Fi Networks
This will show connected and available Wi-Fi
networks.
Touch Add Other Network to add another
available network. Wi-Fi Hotspot
Touch and the following may display:
.Wi-Fi Services: This allows devices to use
the vehicle hotspot.
Touch the controls on the infotainment
display to disable or enable.
.Wi-Fi Name: Touch to change the vehicle
Wi-Fi name.
.Wi-Fi Password: Touch to change the
vehicle Wi-Fi password.
.Share Hotspot Data: Touch On to allow
devices to use the vehicle hotspot and its
data, or touch Off to allow devices to
only use the vehicle hotspot but not
its data.
.Connected Devices: Touch to show
connected devices.
Vehicle-to-Phone Sharing
When this feature is on, this will allow
Android Auto or Apple CarPlay apps to use
vehicle data on the listed shown phones.
Vehicle
This menu allows adjustment of different
vehicle features. See Vehicle Personalization
0 133.
Apps & Notifications
Show all apps
Touch to view the App info screen.
Default apps
Touch to view the Default apps screen.
Touch each app listed to get more
information about that app.
App permissions
Touch to view the Permission manager
screen.
This shows apps using location and phone.
Special apps access
Touch to view the Special app access screen
and the following may display:
.Modify system settings: Touch to show
apps that can be enabled or disabled to
modify the system settings.
.Notification access: Touch to show the
notification access screen.
.Premium SMS access: This may cost
money to the carrier bill. If permission for
an app is enabled, premium SMS can be
sent using that app.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
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186 Infotainment System
Privacy
Touch and the following may display:
Location Services
.Location Services for Android: Touch to
show Recent Location Requests, App level
permissions, and Location Services.
.Location Services for OnStar: This feature
can be turned off or on.
App permissions
Activity controls
Autofill service from Google
Usage and diagnostics
GM Privacy Statement
Google legal
Storage
Touch to show the storage info for Music &
audio, Other apps, Files, and System.
Security
Touch and the following may display:
Choose a lock type
Touch and the following may display:
.None: Touch to have no screen lock.
.Pattern: Touch to choose an unlock
pattern to draw.
.PIN: Touch to create a PIN.
.Password: Touch to create a password
Trusted Device
Touch to set a phone as your trusted device.
Clear Credentials
Touch to remove all credentials.
Unlock profile with phone
System
The menu may contain the following:
Language
This will set the display language used on
the infotainment display. It may also use
the selected language for voice recognition
and audio feedback. Touch the preferred
language.
Keyboard & speech
Touch and the following may display:
.Autofill service: Touch to select None or
Google.
.Keyboard: Touch to select Google
Keyboard or Manage keyboards.
.Text-to-speech output: Touch to select
Preferred engine, Speech Rate, Pitch,
or Reset.
Reset Options
Touch and the following may display:
.Reset Vehicle Settings: Resets all vehicle
settings for all users.
Touch Reset or Cancel.
.Reset App Preferences: Resets all
preferences for disabled apps, disabled
app notifications, default applications for
actions, background data restrictions for
apps, and any permission restrictions.
App data will not be lost.
Touch Reset or Cancel.
.Erase Infotainment Data: Erases
infotainment data.
TTY Mode
When on, OnStar calls are made as a series
of text exchanges. A keyboard is shown for
text entry and the phone audio is muted.
This feature can be turned off or on.
About
Touch to view the infotainment system
software information.