2022 CHEVROLET SILVERADO 2500 emergency towing

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-15546003) - 2022 - CRC - 5/5/21
Driving and Operating 209
Driving and Operating
Driving Information
Driving for Better Fuel Economy . . . . . . . 210
Distracted Driving . . . . . . . . . . . . . . . . . . . . . 210
Defensive Driving . . . . . . . . . . . . . . . . . . . . . . 211
Impaired Driving . . . . . . . . . . . . . . . . . . . . . . . 211
Control of a Vehicle . . . . . . . . . . . . . . . . . . . . 211
Braking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 211
Steering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 212
Off-Road Recovery . . . . . . . . . . . . . . . . . . . . . 213
Loss of Control . . . . . . . . . . . . . . . . . . . . . . . . . 213
Off-Road Driving . . . . . . . . . . . . . . . . . . . . . . . 214
Driving on Wet Roads . . . . . . . . . . . . . . . . . 217
Hill and Mountain Roads . . . . . . . . . . . . . . 218
Winter Driving . . . . . . . . . . . . . . . . . . . . . . . . . 218
If the Vehicle Is Stuck . . . . . . . . . . . . . . . . . 219
Vehicle Load Limits . . . . . . . . . . . . . . . . . . . . 220
Truck-Camper Loading Information . . . . . 225
Starting and Operating
New Vehicle Break-In . . . . . . . . . . . . . . . . . . 226
Ignition Positions (Key Access) . . . . . . . . . 227
Ignition Positions (Keyless Access) . . . . . 229
Starting the Engine . . . . . . . . . . . . . . . . . . . 230
Engine Heater . . . . . . . . . . . . . . . . . . . . . . . . . 231
Retained Accessory Power (RAP) . . . . . . . 232
Shifting Into Park . . . . . . . . . . . . . . . . . . . . . . 233
Shifting out of Park . . . . . . . . . . . . . . . . . . . 234
Parking over Things That Burn . . . . . . . . 234Extended Parking . . . . . . . . . . . . . . . . . . . . . . 234
Engine Exhaust
Engine Exhaust . . . . . . . . . . . . . . . . . . . . . . . . 235
Running the Vehicle While Parked . . . . . 235
Automatic Transmission
Automatic Transmission . . . . . . . . . . . . . . . 235
Manual Mode . . . . . . . . . . . . . . . . . . . . . . . . . 238
Tow/Haul Mode . . . . . . . . . . . . . . . . . . . . . . . 240
Drive Systems
Four-Wheel Drive . . . . . . . . . . . . . . . . . . . . . . 240
Brakes
Antilock Brake System (ABS) . . . . . . . . . . 244
Electric Parking Brake . . . . . . . . . . . . . . . . . . 245
Brake Assist . . . . . . . . . . . . . . . . . . . . . . . . . . . 246
Hill Start Assist (HSA) . . . . . . . . . . . . . . . . . 246
Ride Control Systems
Traction Control/Electronic Stability
Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 247
Hill Descent Control (HDC) . . . . . . . . . . . . 248
Driver Mode Control . . . . . . . . . . . . . . . . . . 249
Locking Rear Axle . . . . . . . . . . . . . . . . . . . . . 250
Cruise Control
Cruise Control . . . . . . . . . . . . . . . . . . . . . . . . . 250
Driver Assistance Systems
Driver Assistance Systems . . . . . . . . . . . . . 252 Assistance Systems for Parking or
Backing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 253
Rear Vision Camera (RVC) . . . . . . . . . . . . . 254
Surround Vision System . . . . . . . . . . . . . . . 254
Park Assist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 261
Rear Cross Traffic Alert (RCTA) System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 262
Assistance Systems for Driving . . . . . . . . 263
Forward Collision Alert (FCA) System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 263
Automatic Emergency Braking (AEB) . . . . . . . . . . . . . . . . . . . . . . . . 265
Side Blind Zone Alert (SBZA) . . . . . . . . . . 266
Lane Change Alert (LCA) . . . . . . . . . . . . . . . 266
Lane Departure Warning (LDW) . . . . . . . 268
Fuel
Top Tier Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 269
Recommended Fuel . . . . . . . . . . . . . . . . . . . 269
Prohibited Fuels . . . . . . . . . . . . . . . . . . . . . . . 269
Fuels in Foreign Countries . . . . . . . . . . . . . 270
Fuel Additives . . . . . . . . . . . . . . . . . . . . . . . . . 270
E85 or FlexFuel . . . . . . . . . . . . . . . . . . . . . . . . 270
Filling the Tank (Pickup Models) . . . . . . . 271
Filling the Tank (Chassis Cab and Box Delete Models) . . . . . . . . . . . . . . . . . . . . . . 272
Filling a Portable Fuel Container . . . . . . . 273
Trailer Towing
General Towing Information . . . . . . . . . . . 273

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-15546003) - 2022 - CRC - 5/5/21
246 Driving and Operating
If the EPB is applied while the vehicle is
moving, the vehicle will decelerate as long
as the switch is pressed. If the switch is
pressed until the vehicle comes to a stop,
the EPB will remain applied.
The vehicle may automatically apply the EPB
in some situations when the vehicle is not
moving. This is normal, and is done to
periodically check the correct operation of
the EPB system, or at the request of other
safety functions that utilize the EPB.
If the EPB fails to apply, block the rear
wheels to prevent vehicle movement.
EPB Release
To release the EPB:1. Turn the ignition on or to ACC/ ACCESSORY.
2. Apply and hold the brake pedal.
3. Press the EPB switch momentarily.
The EPB is released when the red parking
brake status light is off.
If the amber service parking brake warning
light is on, release the EPB by pressing and
holding the EPB switch. Continue to hold the
switch until the red parking brake status
light is off. If either light stays on after
release is attempted, see your dealer.
Caution
Driving with the parking brake on can
overheat the brake system and cause
premature wear or damage to brake
system parts. Make sure that the parking
brake is fully released and the brake
warning light is off before driving.
If you are towing a trailer and parking on a
hill, see Driving Characteristics and Towing
Tips 0274.
Automatic EPB Release
The EPB will automatically release if the
vehicle is running, placed into gear, and an
attempt is made to drive away. Avoid rapid
acceleration when the EPB is applied, to
preserve parking brake lining life.
Brake Assist
Brake Assist detects rapid brake pedal
applications due to emergency braking
situations and provides additional braking to
activate the Antilock Brake System (ABS) if
the brake pedal is not pushed hard enough
to activate ABS normally. Minor noise, brake
pedal pulsation, and/or pedal movement
during this time may occur. Continue to apply the brake pedal as the driving
situation dictates. Brake Assist disengages
when the brake pedal is released.
Hill Start Assist (HSA)
{Warning
Do not rely on the HSA feature. HSA does
not replace the need to pay attention
and drive safely. You may not hear or
feel alerts or warnings provided by this
system. Failure to use proper care when
driving may result in injury, death,
or vehicle damage. See
Defensive Driving
0 211.
When the vehicle is stopped on a grade, Hill
Start Assist (HSA) prevents the vehicle from
rolling in an unintended direction during the
transition from brake pedal release to
accelerator pedal apply. The brakes release
when the accelerator pedal is applied. If the
accelerator pedal is not applied within a few
minutes, the Electric Parking Brake will
apply. The brakes may also release under
other conditions. Do not rely on HSA to hold
the vehicle.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-15546003) - 2022 - CRC - 5/5/21
Driving and Operating 263
20 m (65 ft) from the left or right side of
the vehicle. When an object is detected,
either three beeps sound from the left or
right or three Safety Alert Seat pulses occur
on the left or right side, depending on the
direction of the detected vehicle.
Use caution while backing up when towing
a trailer, as the RCTA detection zones that
extend out from the back of the vehicle do
not move further back when a trailer is
towed.
RCTA is disabled when the trailer connection
status is displayed.
RCTA can be turned off. See“Collision/
Detection Systems” underVehicle
Personalization 0131.
Assistance Systems for Driving
If equipped, when driving the vehicle in a
forward gear, Forward Collision Alert (FCA),
Lane Departure Warning (LDW), Side Blind
Zone Alert (SBZA), Lane Change Alert (LCA),
and/or the Automatic Emergency Braking
(AEB) can help to avoid a crash or reduce
crash damage.
Forward Collision Alert (FCA)
System
If equipped, the FCA system may help to
avoid or reduce the harm caused by
front-end crashes. When approaching a
vehicle ahead too quickly, FCA provides a
red flashing alert on the windshield and
rapidly beeps. FCA also lights an amber
visual alert if following another vehicle
much too closely.
FCA detects vehicles within a distance of
approximately 60 m (197 ft) and operates at
speeds above 8 km/h (5 mph).
{Warning
FCA is a warning system and does not
apply the brakes. When approaching a
slower-moving or stopped vehicle ahead
too rapidly, or when following a vehicle
too closely, FCA may not provide a
warning with enough time to help avoid
a crash. It also may not provide any
warning at all. FCA does not warn of
pedestrians, animals, signs, guardrails,
bridges, construction barrels, or other
(Continued)
Warning (Continued)
objects. Be ready to take action and
apply the brakes. SeeDefensive Driving
0 211.
FCA can be disabled through vehicle
personalization. See “Collision/Detection
Systems” underVehicle Personalization
0 131.
Detecting the Vehicle Ahead
FCA warnings will not occur unless the FCA
system detects a vehicle ahead. When a
vehicle is detected, the vehicle ahead
indicator will display green. Vehicles may
not be detected on curves, highway exit
ramps, or hills, due to poor visibility; or if a
vehicle ahead is partially blocked by
pedestrians or other objects. FCA will not
detect another vehicle ahead until it is
completely in the driving lane.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-15546003) - 2022 - CRC - 5/5/21
274 Driving and Operating
Driving Characteristics and
Towing Tips
{Warning
You can lose control when towing a
trailer if the correct equipment is not
used or the vehicle is not driven properly.
For example, if the trailer is too heavy or
the trailer brakes are inadequate for the
load, the vehicle may not stop as
expected. You and others could be
seriously injured. The vehicle may also be
damaged, and the repairs would not be
covered by the vehicle warranty. Pull a
trailer only if all the steps in this section
have been followed. Ask your dealer for
advice and information about towing a
trailer with the vehicle.
Driving with a Trailer
Trailering is different than just driving the
vehicle by itself. Trailering means changes in
handling, acceleration, braking, durability,
and fuel economy. Successful, safe trailering
takes correct equipment, and it has to be
used properly.The following information has many
time-tested, important trailering tips and
safety rules. Many of these are important
for your safety and that of your passengers.
Read this section carefully before pulling a
trailer.
When towing a trailer:
.Become familiar with and follow all state
and local laws that apply to trailer
towing. These requirements vary from
state to state.
.State laws may require the use of
extended side view mirrors. Even if not
required, you should install extended side
view mirrors if your visibility is limited or
restricted while towing.
.Do not tow a trailer during the first
800 km (500 mi) of vehicle use to prevent
damage to the engine, axle, or other
parts.
.It is recommended to perform the first oil
change before heavy towing.
.During the first 800 km (500 mi) of trailer
towing, do not drive over 80 km/h
(50 mph) and do not make starts at full
throttle.
.Vehicles can tow in D (Drive). Tow/Haul
Mode is recommended for heavier trailers.
See
Tow/Haul Mode 0240. If the transmission downshifts too often, a
lower gear may be selected using Manual
Mode. See
Manual Mode 0238.
If equipped, the following driver assistance
features should be turned off when towing
a trailer:
.Park Assist
.Automatic Parking Assist (APA)
.Reverse Automatic Braking (RAB)
If equipped, the following driver assistance
features should be turned to alert or off
when towing a trailer, unless equipped with
Super Cruise:
.Automatic Emergency Braking (AEB)
.Front Pedestrian Braking (FPB)
If equipped with Lane Change Alert (LCA),
the LCA detection zones that extend back
from the side of the vehicle do not move
further back when a trailer is towed. Use
caution while changing lanes when towing a
trailer.
If equipped with Rear Cross Traffic Alert
(RCTA), use caution while backing up when
towing a trailer, as the RCTA detection zones
that extend out from the back of the vehicle
do not move further back when a trailer is
towed.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-15546003) - 2022 - CRC - 5/5/21
320 Vehicle Care
normal idle speed for at least five minutes
while the vehicle is parked. If the warning is
still there, turn off the engine and get
everyone out of the vehicle until it
cools down.
If there is no sign of steam, idle the engine
for five minutes while parked. If the warning
is still displayed, turn off the engine until it
cools down.
Overheated Engine Protection
Operating Mode
If an overheated engine condition exists and
the ENGINE POWER IS REDUCED message
displays, an overheat protection mode which
alternates firing groups of cylinders helps to
prevent engine damage. In this mode, a loss
in power and engine performance will be
noticed. This operating mode allows the
vehicle to be driven to a safe place in an
emergency. Driving extended distances and/
or towing a trailer in the overheat
protection mode should be avoided.
If the engine or transmission detects an
impending hot fluid condition, then the
transmission may force upshifts to limit
temperatures. Downshifts may also be
prevented in this instance. Normal operationmay continue unless the display indicates
there is a hot condition and engine should
be idled.
Caution
After driving in the overheated engine
protection operating mode, the engine oil
will be severely degraded. Any repairs
performed before the engine is cool may
cause engine damage. Allow the engine
to cool before attempting any repair.
Repair the cause of coolant loss, change
the oil, and reset the oil life system. See
Engine Oil
0311.
Engine Fan
If the vehicle has the Duramax diesel
engine, see the Duramax diesel supplement.
The vehicle has a clutched engine cooling
fan. When the clutch is engaged, the fan
spins faster to provide more air to cool the
engine. In most everyday driving conditions,
the fan is spinning slower and the clutch is
not fully engaged. This improves fuel
economy and reduces fan noise. Under
heavy vehicle loading, trailer towing, and/or
high outside temperatures, the fan speed
increases as the clutch more fully engages, so an increase in fan noise may be heard.
This is normal and should not be mistaken
as the transmission slipping or making extra
shifts. It is merely the cooling system
functioning properly. The fan will slow down
when additional cooling is not required and
the clutch partially disengages.
This fan noise may be heard when starting
the engine. It will go away as the fan clutch
partially disengages.
Power Steering Fluid
The power steering fluid reservoir is in the
engine compartment on the driver side of
the vehicle. See
Engine Compartment
Overview 0310 for reservoir location.
When to Check Power Steering Fluid
It is not necessary to regularly check power
steering fluid unless there is a leak
suspected in the system or an unusual noise

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-15546003) - 2022 - CRC - 5/5/21
378 Vehicle Care
Caution (Continued)
recovery. The vehicle must be in
N (Neutral) with the electric parking
brake released when using the tow eye.
Contact a professional towing service if the
disabled vehicle must be transported. GM
recommends a flatbed tow truck to
transport a disabled vehicle. Use ramps to
help reduce approach angles, if necessary.
If equipped, a tow eye may be located near
the spare tire or emergency jack. Do not use
the tow eye to pull the vehicle from the
snow, mud, sand, or ditch. Tow eye threads
may have right or left-hand threads. Use
caution when installing or removing the
tow eye.
The vehicle must be in N (Neutral) and the
electric parking brake must be released
when loading the vehicle onto a flatbed tow
truck.
.If the 12-volt battery is dead and/or
electric parking brake is not released, the
vehicle will not move. Try to jump start
the vehicle with a known good 12-volt
battery, shift the car into N (Neutral), and
release the electric parking brake. Refer to
Jump Starting - North America 0374.
.If unsuccessful, the vehicle will not move.
Tire skates or dollies must be used under
the non-rolling tires to prevent vehicle
damage.
Front Attachment Points
The vehicle is equipped with specific
attachment points to be used to pull the
vehicle onto a flatbed car carrier from a flat
road surface. Do not use these attachment
points to pull the vehicle from snow, mud
or sand.
Recreational Vehicle Towing
Recreational vehicle towing means towing
the vehicle behind another vehicle, such as a
motor home. The two most common types
of recreational vehicle towing are dinghy
and dolly towing. Dinghy towing is towing
the vehicle with all four wheels on the
ground. Dolly towing is towing the vehicle
with two wheels on the ground and two
wheels on a dolly.
Here are some important things to consider
before recreational vehicle towing:
.Before towing the vehicle, become
familiar with the local laws that apply to
recreational vehicle towing. These laws
may vary by region.
.The towing capacity of the towing
vehicle. Read the tow vehicle
manufacturer's recommendations.
.How far the vehicle can be towed. Some
vehicles have restrictions on how far and
how long the vehicle can be towed.
.Whether the vehicle has the proper
towing equipment. See your dealer or
trailering professional for additional
advice and equipment recommendations.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-15546003) - 2022 - CRC - 5/5/21
Customer Information 413
General Motors North America and Chevrolet
reserve the right to limit services or
payment to an owner or driver if they
decide the claims are made too often, or the
same type of claim is made many times.
Services Provided
.Emergency Fuel Delivery:Delivery of
enough fuel for the vehicle to get to the
nearest service station.
.Lock-Out Service: Service to unlock the
vehicle if you are locked out. A remote
unlock may be available if you have
OnStar. For security reasons, the driver
must present identification before this
service is given.
.Emergency Tow from a Public Road or
Highway: Tow to the nearest Chevrolet
dealer for warranty service, or if the
vehicle was in a crash and cannot be
driven. Assistance is not given when the
vehicle is stuck in the sand, mud,
or snow.
.Flat Tire Change: Service to change a flat
tire with the spare tire. The spare tire,
if equipped, must be in good condition
and properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is not covered
by the warranty.
.Battery Jump Start: Service to jump start
a dead battery.
.Trip Interruption Benefits and Assistance:
If your trip is interrupted due to a
warranty event, incidental expenses may
be reimbursed within the Powertrain
warranty period. Items considered are
reasonable and customary hotel, meals,
rental car, or a vehicle being delivered
back to the customer, up to 500 miles.
Services Not Included in Roadside
Assistance
.Impound towing caused by violation of
any laws
.Legal fines
.Mounting, dismounting, or changing of
snow tires, chains, or other traction
devices
Service is not provided if a vehicle is in an
area that is not accessible to the service
vehicle or is not a regularly traveled or
maintained public road, which includes ice
and winter roads. Off-road use is not
covered.
Services Specific to Canadian-Purchased
Vehicles
.Fuel Delivery: Reimbursement is up to
7 liters. If available, diesel fuel delivery
may be restricted. Propane and other
fuels are not provided through this
service.
.Lock-Out Service: Vehicle registration is
required.
.Trip Interruption Benefits and Assistance:
Must be over 150 km from where your
trip was started to qualify.
Pre-authorization, original detailed
receipts, and a copy of the repair orders
are required. Once authorization has been
received, the Roadside Assistance advisor
will help to make arrangements and
explain how to receive payment.
.Alternative Service: If assistance cannot
be provided right away, the Roadside
Assistance advisor may give permission to
get local emergency road service. You will
receive payment, up to $100, after
sending the original receipt to Roadside
Assistance. Mechanical failures may be
covered, however any cost for parts and
labor for repairs not covered by the
warranty are the owner responsibility.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-15546003) - 2022 - CRC - 5/5/21
416 Customer Information
Read the lease carefully, as you may be
charged at the end of the lease for poor
quality repairs.
If a Crash Occurs
If there has been an injury, call emergency
services for help. Do not leave the scene of
a crash until all matters have been taken
care of. Move the vehicle only if its position
puts you in danger, or you are instructed to
move it by a police officer.
Give only the necessary information to
police and other parties involved in the
crash.
For emergency towing seeRoadside
Assistance Program 0412.
Gather the following information:
.Driver name, address, and telephone
number
.Driver license number
.Owner name, address, and telephone
number
.Vehicle license plate number
.Vehicle make, model, and model year
.Vehicle Identification Number (VIN)
.Insurance company and policy number
.General description of the damage to the
other vehicle
Choose a reputable repair facility that uses
quality replacement parts. See “Collision
Parts” earlier in this section.
If the airbag has inflated, see What Will You
See after an Airbag Inflates? 066.
Managing the Vehicle Damage Repair
Process
In the event that the vehicle requires
damage repairs, GM recommends that you
take an active role in its repair. If you have
a pre-determined repair facility of choice,
take the vehicle there, or have it towed
there. Specify to the facility that any
required replacement collision parts be
original equipment parts, either new
Genuine GM parts or recycled original GM
parts. Remember, recycled parts will not be
covered by the GM vehicle warranty.
Insurance pays the bill for the repair, but
you must live with the repair. Depending on
your policy limits, your insurance company
may initially value the repair using
aftermarket parts. Discuss this with the
repair professional, and insist on Genuine
GM parts. Remember, if the vehicle is
leased, you may be obligated to have the vehicle repaired with Genuine GM parts,
even if your insurance coverage does not
pay the full cost.
If another party's insurance company is
paying for the repairs, you are not obligated
to accept a repair valuation based on that
insurance company's collision policy repair
limits, as you have no contractual limits
with that company. In such cases, you can
have control of the repair and parts choices
as long as the cost stays within reasonable
limits.
Publication Ordering Information
Service Manuals
Service manuals have the diagnosis and
repair information on the engine,
transmission, axle, suspension, brakes,
electrical system, steering system, body, etc.
Customer Literature
Owner’s manuals are written specifically for
owners and are intended to provide basic
operational information about the vehicle.
The owner’s manual includes the
Maintenance Schedule for all models.