
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-15546003) - 2022 - CRC - 5/12/21
Keys, Doors, and Windows 7
Keys, Doors, and
Windows
Keys and Locks
Keys (Key Access) . . . . . . . . . . . . . . . . . . . . . . . . 7
Keys (Keyless Access) . . . . . . . . . . . . . . . . . . . . 9
Remote Keyless Entry (RKE) System . . . . 10
Remote Keyless Entry (RKE) SystemOperation (Key Access) . . . . . . . . . . . . . . . 10
Remote Keyless Entry (RKE) System Operation (Keyless Access) . . . . . . . . . . . . 13
Remote Vehicle Start . . . . . . . . . . . . . . . . . . . 20
Door Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Power Door Locks . . . . . . . . . . . . . . . . . . . . . . . 22
Delayed Locking . . . . . . . . . . . . . . . . . . . . . . . . 22
Automatic Door Locks . . . . . . . . . . . . . . . . . . 22
Lockout Protection . . . . . . . . . . . . . . . . . . . . . . 22
Safety Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Doors
Tailgate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Transporting Items That Can Catch Fire . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Power Assist Steps . . . . . . . . . . . . . . . . . . . . . . 31
Vehicle Security
Vehicle Security . . . . . . . . . . . . . . . . . . . . . . . . . 31
Vehicle Alarm System . . . . . . . . . . . . . . . . . . . 31
Steering Column Lock . . . . . . . . . . . . . . . . . . . 32 Immobilizer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Immobilizer Operation . . . . . . . . . . . . . . . . . . 33
Exterior Mirrors
Convex Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . 34
Manual Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . 34
Trailer-Tow Mirrors . . . . . . . . . . . . . . . . . . . . . 34
Power Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Folding Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . 36
Heated Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . 37
Automatic Dimming Mirror . . . . . . . . . . . . . 37
Blind Spot Mirrors . . . . . . . . . . . . . . . . . . . . . . 37
Reverse Tilt Mirrors . . . . . . . . . . . . . . . . . . . . . 38
Interior Mirrors
Interior Rearview Mirrors . . . . . . . . . . . . . . . 38
Manual Rearview Mirror . . . . . . . . . . . . . . . . 38
Automatic Dimming Rearview Mirror . . . 38
Rear Camera Mirror . . . . . . . . . . . . . . . . . . . . 38
Truck Bed Camera Rearview Mirror . . . . . 41
Windows
Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Manual Windows . . . . . . . . . . . . . . . . . . . . . . . 42
Power Windows . . . . . . . . . . . . . . . . . . . . . . . . 42
Rear Windows . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Sun Visors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Roof
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Keys and Locks
Keys (Key Access)
{Warning
Leaving children in a vehicle with the
ignition key is dangerous and children or
others could be seriously injured or killed.
They could operate the power windows
or other controls or make the vehicle
move. The windows will function with
the keys in the ignition, and children or
others could be caught in the path of a
closing window. Do not leave children in
a vehicle with the ignition key.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-15546003) - 2022 - CRC - 5/12/21
Keys, Doors, and Windows 9
Programming with Two Recognized Keys
To program a new key:1. Insert the original, already programmed key in the ignition and turn the
ignition on.
2. Turn the ignition off, and remove the key.
3. Quickly, within five seconds, insert the second original already programmed key
in the ignition and turn the ignition on.
4. Turn the ignition off, and remove the key.
5. Insert the key to be programmed and turn the ignition on within five seconds.
6. After a few seconds, the security light will turn off once the key has been
programmed.
7. Repeat Steps 1–5 if additional keys are to be programmed.
If a key is lost or damaged, see your dealer
to have a new key made.
Programming without Recognized Keys
Program a new key to the vehicle when a
recognized key is not available. Canadian
regulations require that owners see their
dealer. If two currently recognized keys are not
available, follow this procedure to program
the first key.
This procedure will take approximately
30 minutes to complete for the first key.
The vehicle must be off and all of the keys
you wish to program must be with you.
1. Insert the new vehicle key into the ignition.
2. Turn the ignition on. The security light will come on.
3. Wait 10 minutes until the security light turns off.
4. Turn the ignition off.
5. Repeat Steps 2–4 two more times. After the third time, turn the ignition on; the
key is learned and all previously known
keys will no longer work with the
vehicle.
6. To learn a second key, turn the ignition off, insert the second key to be learned,
and turn the ignition on.
After two keys are learned, the remaining
keys can be learned by following the
procedure in “Programming with Two
Recognized Keys.” The key has a bar-coded key tag that the
dealer or qualified locksmith can use to
make new keys. Store this information in a
safe place, not in the vehicle.
See your dealer if a replacement key or
additional key is needed.
If it becomes difficult to turn a key, inspect
the key blade for debris. Periodically clean
with a brush or pick.
If locked out of the vehicle, see
Roadside
Assistance Program 0412.
With an active OnStar or connected service
plan, an OnStar Advisor may remotely
unlock the vehicle. See OnStar Overview
0 420.
Keys (Keyless Access)
{Warning
Leaving children in a vehicle with an
ignition key or Remote Keyless Entry
(RKE) transmitter is dangerous and
children or others could be seriously
injured or killed. They could operate the
power window or other controls or make
the vehicle move. The windows will
function with the key in the ignition or
(Continued)

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-15546003) - 2022 - CRC - 5/12/21
24 Keys, Doors, and Windows
Use the key to unlock the tailgate.
Open the tailgate by lifting up on its handle
while pulling the tailgate down.
To shut the tailgate, firmly push it upward
until it latches.
After closing the tailgate, pull it back to be
sure it is latched securely.
Some tailgates have an electric latch. If the
battery is disconnected or has low voltage,
the tailgate will not open. The tailgate will
resume operation when the battery is
reconnected or recharged.
Power Release Tailgate
{Warning
Make sure there is no one in the way of
the power tailgate as it is opening and
closing, and keep hands away from the
tailgate hinges when in use. You or
others could be injured if caught in the
path of the power tailgate or tailgate
hinges.
Caution
To avoid damage to the tailgate, make
sure the area behind the tailgate is clear
before opening it.
In the case of a dead battery, the tailgate
can be opened manually. Contact your
dealer or Roadside Assistance.
If equipped, to lock or unlock the tailgate,
use the RKE transmitter or the key. See
Remote Keyless Entry (RKE) System
Operation (Key Access) 010 or
Remote Keyless Entry (RKE) System
Operation (Keyless Access) 013.
The vehicle must be in P (Park).
To open the tailgate:
.Pressxtwice quickly on the RKE
transmitter until the tailgate moves.
.Press5on the center stack.
.Press the touch pad on the tailgate
handle after unlocking all doors. Use the
top of the tailgate to pull against if

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-15546003) - 2022 - CRC - 5/12/21
Keys, Doors, and Windows 25
assistance is required. If equipped with
Keyless Access, a locked tailgate can be
opened if the RKE transmitter is within
1 m (3 ft).
To close the tailgate, firmly push it upward
until it latches. Pull it back to be sure it is
latched securely.
Power Tailgate
{Warning
Make sure there is no one in the way of
the power tailgate as it is opening and
closing, and keep hands away from the
tailgate hinges when in use. You or
others could be injured if caught in the
path of the power tailgate or tailgate
hinges.
Caution
To avoid damage to the tailgate, make
sure the area behind the tailgate is clear
before opening it.
If equipped with a power open/close
tailgate, the tailgate can be opened or
closed in several ways. To open the tailgate,
do one of the following:
.Pressxtwice quickly on the RKE
transmitter until the tailgate moves. See
Remote Keyless Entry (RKE) System
Operation (Key Access) 010 or
Remote Keyless Entry (RKE) System
Operation (Keyless Access) 013.
If equipped with Keyless Access, a locked
tailgate can be opened if the RKE
transmitter is within 1 m (3 ft).
.Press5on the center stack.
.Press the touch pad on the tailgate
handle after unlocking all doors.
To close the tailgate, do one of the
following:
.Pressxon the RKE transmitter once,
then quickly press and hold
xuntil the
tailgate completely closes. If
xis
released prior to it being fully closed, the
tailgate will reopen.
.Press and hold5on the center stack
until the tailgate is fully closed. If
5
is released prior to the tailgate being
fully closed, it will reopen. A chime will
sound when the tailgate is fully closed.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-15546003) - 2022 - CRC - 5/12/21
Keys, Doors, and Windows 27
Caution
To avoid damage to the tailgate, make
sure the area behind the tailgate is clear
before opening it.
If equipped with this feature, the vehicle
must be in P (Park).
Switches in the inner tailgate prevent the
primary tailgate from being opened when
the inner tailgate is not fully closed.
To open the primary tailgate:
.Pressxtwice quickly on the RKE
transmitter until the tailgate moves. See
Remote Keyless Entry (RKE) System
Operation (Key Access) 010 or
Remote Keyless Entry (RKE) System
Operation (Keyless Access) 013.
If equipped with Keyless Access, the
tailgate can be opened if the RKE
transmitter is within 1 m (3 ft)..Press5on the center stack.
.Press the lower touch pad on the tailgate
handle after unlocking all doors. Use the
top of the tailgate to pull against if
assistance is required.
To close the primary tailgate, firmly push it
upward until it latches. Pull it back to be
sure it is latched securely.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-15546003) - 2022 - CRC - 5/12/21
28 Keys, Doors, and Windows
To open the inner tailgate, press the upper
touch pad on the tailgate handle after
unlocking all doors. Pull the top of the
tailgate to open.
Caution
Do not open the inner tailgate with the
primary tailgate open if there is a hitch
ball or trailer attached. This may damage
the tailgate.
To close the inner tailgate with the primary
tailgate closed, firmly push or pull it upward
until it latches. Pull it back to be sure it is
latched securely.
To close the inner tailgate with the primary
tailgate open:
.Hold the primary tailgate and firmly close
the inner tailgate.
.Raise the inner tailgate so it meets the
primary tailgate and close together at the
same time.
When using the tailgate step as a load stop,
the load must be secured as the load could
shift. See Cargo Tie-Downs 098.
MultiFlex Inner Tailgate Enable/Disable
The MultiFlex inner tailgate may be
equipped with an enable/disable feature to
prevent the inner tailgate from being
opened when a hitch or other equipment is
installed that could damage the inner
tailgate.
To disable the inner tailgate from opening:
ensure that the remote key is within
1 meter (3 ft) of the rear bumper and then
hold the upper touchpad on the tailgate
handle for three seconds. The tail lamps will
flash to alert you that the inner gate has
been disabled. The inner and outer tailgate

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-15546003) - 2022 - CRC - 5/12/21
30 Keys, Doors, and Windows
The assist handle helps with entering the
pickup box. To use:1. Lift up on the handle until it locks in the open position.
2. To return the assist handle, pull the release lever toward the ball end of the
handle and push the handle back to the
closed position.
Applying Loads to Tailgates
Caution
Do not put ramp loads on the inner
tailgate alone. Damage to the inner
tailgate may occur.
Preferred Method
Alternate Method
When applying any load to the tailgate,
distribute the weight evenly across the
width of the tailgate. This applies to all
tailgate types.
.Use a load-distributing member (1).
.Secure the ramp to the bumper (2).
Transporting Items That Can
Catch Fire
{Warning
To avoid personal injury and/or vehicle
damage when transporting items that
can catch fire, such as leaves, mulch, hay,
or cardboard, in the truck bed:
.Make sure items are securely
contained inside the truck bed. Never
allow them to hang over the sides or
fall in between the truck bed and
the cab.
.Never place items between the cab
and the truck bed. They could touch
hot exhaust parts and ignite.
{Warning
Keep cigarettes, sparks, and other ignition
sources away from the area between the
bed of the truck and cab. They could fall
onto the fuel system below and start a
fire. You or others could be injured and/
or the vehicle damaged.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-15546003) - 2022 - CRC - 5/12/21
Keys, Doors, and Windows 31
Power Assist Steps
{Warning
To avoid personal injury or property
damage, before entering or exiting the
vehicle, be sure the power assist step is
fully extended. Do not step on the power
assist step while it is moving. Never place
hands or other body parts between the
extended power assist step and the
vehicle.
If equipped, the power assist steps will
deploy when the door is opened and
automatically retract three seconds after the
door is closed. The power assist steps will
retract immediately if the vehicle starts
moving. Check the step position before
exiting the vehicle.
Disable the power assist steps before jacking
or placing any object under the vehicle.
Keep hands, children, pets, objects, and
clothing clear of the power assist steps
when in motion. The steps will reverse
direction if they encounter an obstruction
when opening or closing. Remove the
obstruction, then open and close the door
on the same side to complete the motion of the assist steps. If the obstruction is not
cleared, the assist steps remain extended
while driving.
To extend both power assist steps for
cleaning, press
jwhile the vehicle is in
P (Park) or N (Neutral). Press
jagain to
retract them. The Driver Information Center
(DIC) will display a message.
Enable/Disable
Press and hold
jfor four seconds to lock
and disable the power assist steps. Press
and hold
jfor four seconds again to
enable them. The DIC will display a
message. Ice Buildup
Too much ice buildup may prevent
deployment of the power assist steps. If this
happens, disable the power assist steps,
clear the ice, then enable the assist steps
and confirm normal function prior to use.
Vehicle Security
This vehicle has theft-deterrent features;
however, they do not make the vehicle
impossible to steal.
Vehicle Alarm System
The indicator light, on the instrument panel
near the windshield, indicates the status of
the system.