Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-15546003) - 2022 - CRC - 5/5/21
290 Driving and Operating
To adjust Trailer Gain for each towing
condition:1. Drive the vehicle with the trailer attached on a level road surface
representative of the towing condition
and free of traffic at about 32–40 km/h
(20–25 mph) and fully apply the Manual
Trailer Brake Apply Lever.
Adjusting Trailer Gain at speeds lower
than 32–40 km/h (20–25 mph) may
result in an incorrect gain setting.
2. Adjust the Trailer Gain, using the Trailer Gain (+) or (−) adjustment buttons, to
just below the point of trailer wheel
lock-up, indicated by trailer wheel squeal
or tire smoke when a trailer wheel locks.
Trailer wheel lock-up may not occur if
towing a heavily loaded trailer. Adjust
the Trailer Gain to the highest allowable
setting for the towing condition.
3. Readjust Trailer Gain anytime vehicle loading, trailer loading, or road surface
conditions change or if trailer wheel
lock-up is noticed at any time while
towing.Other ITBC-Related DIC Messages
TRAILER CONNECTED: This message will
briefly display when a trailer with electric
brakes is first connected to the vehicle. This
message will automatically turn off in about
10 seconds. This message can be
acknowledged before it automatically
turns off.
CHECK TRAILER WIRING: This message will
display if:
.The ITBC system first determines
connection to a trailer with electric brakes
and then the trailer harness becomes
disconnected from the vehicle.
If the disconnect occurs while the vehicle
is stationary, this message will
automatically turn off in about
30 seconds. This message will also turn
off if it is acknowledged or if the trailer
harness is reconnected.
If the disconnect occurs while the vehicle
is moving, this message will continue
until the ignition is turned off. This
message will also turn off if it is
acknowledged or if the trailer harness is
reconnected.
.There is an electrical fault in the wiring to
the trailer brakes. This message will
continue as long as there is an electrical
fault in the trailer wiring. This message
will also turn off if it is acknowledged.
To determine whether the electrical fault is
on the vehicle side or trailer side of the
trailer wiring harness connection: 1. Disconnect the trailer wiring harness from the vehicle.
2. Turn the ignition off.
3. Wait 10 seconds, then turn the ignition back to RUN.
4. If the CHECK TRAILER WIRING message reappears, the electrical fault is on the
vehicle side.
If the CHECK TRAILER WIRING message only
reappears when connecting the trailer wiring
harness to the vehicle, the electrical fault is
on the trailer side.
SERVICE TRAILER BRAKE SYSTEM: This
message will display when there is a
problem with the ITBC system. If this
message continues over multiple ignition
cycles, have the vehicle serviced.
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-15546003) - 2022 - CRC - 5/5/21
Driving and Operating 297
trailer is connected. When a trailer is
connected and the ignition is off, the
Trailering App System will periodically pulse
the lighting circuits of the trailer to verify it
is still connected. The trailer lights may
periodically flash as a result of this trailer
connection detection. These flashes may be
more visible in dark ambient light
environments. The flashing or flickering
lights are a normal condition and the
Trailering App System has built-in
protections to prevent the battery from
draining. When Theft Alert is also enabled
the frequency and pattern of this flashing
will change.
Connection Problem
If any of the trailer connections are lost, a
message about the connection issue will
appear on the Driver Information Center
(DIC). The infotainment display will also
show the connection issue in the Connection
Status view.
If a trailer connection is not detected, the
Trailering App will not display the
Connection Status screen.Connection Trailer Lighting Faults Detected
The Trailering App System monitors for
electrical faults on the trailer lights.
A message about the lighting issue will
appear on the DIC. The infotainment display
will also show the lighting issue in the
Connection Status view. Repair your trailer
lights if needed. A trailer lighting issue is
not covered by your GM warranty.
Diagnose View
Touch Diagnose to see more information
about the connection problem.
This view will display the names of the
trailer connector pins, a graphic of the trailer
connector, and a graphic of the back of the
trailer.
Any connector pin that failed will be amber
color, and the location of the corresponding
connection will be highlighted on the
graphic of the back of the trailer.
The Running Lights connection may not
detect partial outages. Activate the light test
to check all trailer lamps. See
“Light Test”
following. Light Test
Touch Start Light Test to cycle the trailer
lights on and off to determine if they are
working. The test follows this sequence:
1. The running lights turn on first and remain on throughout the sequence.
2. The brake lights turn on for about two seconds.
3. The left turn signal light flashes three times.
4. The right turn signal light flashes three times.
5. The reverse lights turn on for about two seconds.
6. Steps 2–5 repeat for approximately one minute and 45 seconds, or until the
test deactivates.
Touch Stop to stop the test. The test will
automatically end after one minute and
45 seconds.
The sequence also deactivates when any of
the following occur:
.The ignition is turned off.
.The transmission is shifted out of P (Park).
.The brake pedal is pressed.
.The turn signal is activated.
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
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300 Driving and Operating
Trailer Tire Pressure Monitoring System or
maintenance reminders cannot be set up for
the Accessory/No Trailer Profile. The
Accessory/No Trailer profile cannot be
edited.
No Trailer Connected
When there is no trailer connected, Trailer
Profiles cannot be activated but most
options can be edited.
Trailer Brake Gain Memory
The system can memorize the brake gain
setting of a Trailer Profile or a Guest Trailer
Profile. When a Trailer Profile or Guest
Trailer Profile is selected, and a brake gain
setting is set for that Trailer Profile, a quick
notice will appear to indicate that the
system has recalled that profile’s brake gain
setting.
If a Trailer Profile is already active and the
brake gain setting had been set for that
Trailer Profile, the quick notice will trigger
whenever the ignition is turned on.
If there was an error in setting the brake
gain for a Trailer Profile, there will be a
notification. This pop-up will not appear if
the Guest Trailer Profile is active or if there
is no trailer connected.Trailer brake gain should be set for a specific
trailering condition and must be adjusted
anytime vehicle loading, trailer loading,
or road surface conditions change.
Editing a Trailer Profile
Trailer Profile View
Touch to edit any of the following options
in the Trailer Profile view:
.Trailer Name
.Towing Assistance Setup, if equipped
.Tire Pressure Setup, if equipped
.Trailer Maintenance
.Edit Mileage
.Reset Average Fuel Economy
Touch Save to save the new value to the
Trailer Profile. Touching Back will still save
the previously entered information.
Trailer Name
Touch to edit the Trailer Profile’s name. Use
at least one character and no spaces.
Touch Save.
Towing Assistance Setup
A trailer should be connected to complete
this portion of profile setup. Touch to set up towing assistance features
for the Trailer Profile. See "Towing
Assistance" for details on the setup.
Tire Pressure Setup
Touch to set up the Trailer Tire Pressure
Monitoring System (TTPMS) for the Trailer
Profile. See
“Trailer Tire Pressure Setup”
previously in this section for details on the
setup. Also, touch Tire Pressure Setup if the
trailer tires were rotated or if the tire
pressure sensors in the tires were replaced
for this Trailer Profile. The vehicle will need
to relearn the tire sensors and their
locations.
If TTPMS had been set up previously, the
Select Number of Sensors screen will appear
after touching Tire Pressure Setup. If the
number of sensors has changed, select the
number and touch Next.
If a new number of sensors is selected, the
Relearn Sensors pop-up will appear. Touch
Cancel to go back or touch Relearn to
overwrite the current sensors and begin the
relearning process. See “Trailer Tire Pressure
Setup” previously in this section.
If number of sensors has not changed, touch
Next and the Learn sensors screen will
appear.
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
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Driving and Operating 301
On the Learn Sensors screen. Touch Relearn
to overwrite the current sensors and begin
the relearning process. See“Trailer Tire
Pressure Setup” previously in this section.
On the Learn Sensors screen, touch Next to
go to the Edit Recommended Tire Pressure
screen.
On the Edit Recommended Tire Pressure
screen, touch a number on the keypad to
change the
Recommended Tire Pressure for the trailer’s
tires. This will change the number at which
the vehicle displays alerts related to trailer
tire pressure. Touch Done to return to the
Trailer Profile view.
Trailer Maintenance
Touch to view a list of maintenance
reminders for the Trailer Profile.
Touch a reminder to view, reset, delete,
or edit it.
Reset Reminder
Touch Maintenance Complete in the
reminder view to reset the reminder. On the
pop-up, touch Reset to reset the time and
mileage values for the reminder. Touch
Cancel to return to the previous view and
nothing will change. Edit Reminder
Touch to edit the mileage or time settings
for the reminder. Touch Save to save the
new settings to the Trailer Profile.
Delete Reminder
Touch to delete the maintenance reminder.
On the pop-up, touch Delete to delete the
reminder or touch Cancel to return to the
previous view and nothing will change.
New Maintenance Reminder
Touch + New Maintenance Reminder to set
up a new reminder. Suggested reminders
that were previously set will have
checkmarks next to them. Suggested
reminders that have not been set will have
empty boxes next to them. The maximum
number of reminders is 50.
Edit Mileage
Touch to edit the Trailer Profile’s mileage.
Touch Reset to reset trailer mileage to zero,
or enter a new value and touch Save.
Touching back will return to the Trailer
Profile view.
Effect on Maintenance Reminders
If the mileage is reset or changed, and
mileage has already accumulated, any
maintenance reminders that have been set
up will be adjusted accordingly.
Reset Average Fuel Economy
Touch to reset the average fuel economy for
the Trailer Profile. Touch Reset to change,
or touch Cancel to go back to the
previous view.
Delete/Remove Trailer
Touch to remove the Trailer Profile and all
of its settings.
On the pop-up, touch Remove to remove the
Trailer Profile from the vehicle. Touch Cancel
to dismiss the pop-up and return to the
previous view.
Remove will be displayed if there is a
connected OnStar plan active with the
vehicle. Removing a trailer profile will
remove the profile from the vehicle but the
profile will still be associated with the user
account. However, if there is not a
connected OnStar plan then the remove
button will read DELETE and the profile will
be deleted permanently.
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-15546003) - 2022 - CRC - 5/5/21
Vehicle Care 311
1. Remote Negative (–) Location. SeeJump
Starting - North America 0374.
2. Positive (+) Terminal (Under Cover). See Jump Starting - North America 0374.
3. Battery - North America 0324.
4. Engine Air Cleaner/Filter 0315.
5. Engine Oil Dipstick. See “Checking Engine
Oil” under Engine Oil 0311.
6. Engine Cooling Fan (Out of View). See Cooling System 0316.
7. Power Steering Fluid Reservoir. See Power Steering Fluid 0320.
8. Engine Oil Fill Cap. See “When to Add
Engine Oil” underEngine Oil 0311.
9. Auxiliary Battery. Battery - North
America 0324.
10. Brake Fluid Reservoir. See Brake Fluid
0 323.
11. Engine Compartment Fuse Block 0336.
12. Coolant Surge Tank and Pressure Cap. SeeCooling System 0316.
13. Windshield Washer Fluid Reservoir. See “Adding Washer Fluid” underWasher
Fluid 0321.
If the vehicle has a diesel engine, see the
Duramax diesel supplement.Engine Oil
For diesel engine vehicles, see “Engine Oil”
in the Duramax diesel supplement.
To ensure proper engine performance and
long life, careful attention must be paid to
engine oil. Following these simple, but
important steps will help protect your
investment:
.Use engine oil approved to the proper
specification and of the proper viscosity
grade. See “Selecting the Right Engine
Oil” in this section.
.Check the engine oil level regularly and
maintain the proper oil level. See
“Checking Engine Oil” and“When to Add
Engine Oil” in this section.
.Change the engine oil at the appropriate
time. SeeEngine Oil Life System 0313.
.Always dispose of engine oil properly. See
“What to Do with Used Oil” in this
section.
Checking Engine Oil
Check the engine oil level regularly, every
650 km (400 mi), especially prior to a long
trip. The engine oil dipstick handle is a loop.
See Engine Compartment Overview 0310 for
the location.
{Warning
The engine oil dipstick handle may be
hot; it could burn you. Use a towel or
glove to touch the dipstick handle.
If a low oil Driver Information Center (DIC)
message displays, check the oil level.
Follow these guidelines:
.To get an accurate reading, park the
vehicle on level ground. Check the engine
oil level after the engine has been off for
at least two hours. Checking the engine
oil level on steep grades or too soon after
engine shutoff can result in incorrect
readings. Accuracy improves when
checking a cold engine prior to starting.
Remove the dipstick and check the level.
.If unable to wait two hours, the engine
must be off for at least 15 minutes if the
engine is warm, or at least 30 minutes if
the engine is not warm. Pull out the
dipstick, wipe it with a clean paper towel
or cloth, then push it back in all the way.
Remove it again, keeping the tip down,
and check the level.
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
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Vehicle Care 313
Engine Oil Additives/Engine Oil Flushes
Do not add anything to the oil. The
recommended oils meeting the dexos1
specification are all that is needed for good
performance and engine protection.
Engine oil system flushes are not
recommended and could cause engine
damage not covered by the vehicle
warranty.
What to Do with Used Oil
Used engine oil contains certain elements
that can be unhealthy for your skin and
could even cause cancer. Do not let used oil
stay on your skin for very long. Clean your
skin and nails with soap and water, or a
good hand cleaner. Wash or properly
dispose of clothing or rags containing used
engine oil. See the manufacturer's warnings
about the use and disposal of oil products.
Used oil can be a threat to the environment.
If you change your own oil, be sure to drain
all the oil from the filter before disposal.
Never dispose of oil by putting it in the
trash or pouring it on the ground, into
sewers, or into streams or bodies of water.
Recycle it by taking it to a place that
collects used oil.
Engine Oil Life System
When to Change Engine Oil
This vehicle has a computer system that
indicates when to change the engine oil and
filter. This is based on a combination of
factors which include engine revolutions,
engine temperature, and miles driven. Based
on driving conditions, the mileage at which
an oil change is indicated can vary
considerably. For the oil life system to work
properly, the system must be reset every
time the oil is changed.
On some vehicles, when the system has
calculated that oil life has been diminished,
a CHANGE ENGINE OIL SOON message comes
on to indicate that an oil change is
necessary. Change the oil as soon as
possible within the next 1 000 km (600 mi).
It is possible that, if driving under the best
conditions, the oil life system might indicate
that an oil change is not necessary for up to
a year. The engine oil and filter must be
changed at least once a year and, at this
time, the system must be reset. For vehicles
without the CHANGE ENGINE OIL SOON
message, an oil change is needed when the
REMAINING OIL LIFE percentage is near 0%.
Your dealer has trained service people whowill perform this work and reset the system.
It is also important to check the oil regularly
over the course of an oil drain interval and
keep it at the proper level.
If the system is ever reset accidentally, the
oil must be changed at 5 000 km (3,000 mi)
since the last oil change. Remember to reset
the oil life system whenever the oil is
changed.
How to Reset the Engine Oil Life System
Reset the system whenever the engine oil is
changed so that the system can calculate
the next engine oil change. Always reset the
engine oil life to 100% after every oil
change. It will not reset itself. To reset the
engine oil life system:
1. Display the oil life percentage on the DIC. See Driver Information Center (DIC)
(Base Level) 0124 or
Driver Information Center (DIC) (Midlevel
and Uplevel) 0125.
2. Press the thumbwheel on the steering wheel, or the trip odometer reset stem if
the vehicle does not have DIC controls,
for several seconds. When the
confirmation message displays, select
YES. The oil life will change to 100%.
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
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314 Vehicle Care
The oil life system can also be reset as
follows:1. Display the oil life percentage on the DIC. See Driver Information Center (DIC)
(Base Level) 0124 or
Driver Information Center (DIC) (Midlevel
and Uplevel) 0125.
2. Fully press the accelerator pedal slowly three times within five seconds.
3. If the display changes to 100%, the system is reset.
If the vehicle has a CHANGE ENGINE OIL
SOON message and it comes back on when
the vehicle is started and/or the oil
life percentage is near 0%, the engine oil
life system has not been reset. Repeat the
procedure.
Automatic Transmission Fluid
When to Check and Change Automatic
Transmission Fluid
It is usually not necessary to check the
transmission fluid level. The only reason for
fluid loss is a transmission leak or
overheated transmission. This vehicle is not
equipped with a transmission fluid level
dipstick. There is a special procedure for
checking and changing the transmission fluid in these vehicles. Because this procedure is
difficult, this should be done at the dealer.
Contact the dealer for additional information
or the procedure can be found in the service
manual. See
Publication Ordering
Information 0416.
Caution
Use of the incorrect automatic
transmission fluid may damage the
vehicle, and the damage may not be
covered by the vehicle warranty. Always
use the correct automatic transmission
fluid. See Recommended Fluids and
Lubricants 0401.
Change the fluid and filter at the scheduled
maintenance intervals listed in Maintenance
Schedule 0392. Be sure to use the
transmission fluid listed in Recommended
Fluids and Lubricants 0401.
Engine Air Filter Life System
If equipped, this feature provides the engine
air filter’s remaining life and best timing for
a change. The timing to change an engine
air filter depends on driving and
environmental conditions.
When to Change the Engine Air Filter
When the Driver Information Center (DIC)
displays a message to replace the engine air
filter at the next oil change, follow this
timing.
When the DIC displays a message to replace
the engine air filter soon, replace the engine
air filter at the earliest convenience.
The system must be reset after the engine
air filter is changed.
If the DIC displays a message to check the
engine air filter system, see your dealer.
How to Reset the Engine Air Filter Life
System
To reset:
1. Place the vehicle in P (Park).
2. Display the Air Filter Life on the DIC. See Driver Information Center (DIC) (Base
Level) 0124 or
Driver Information Center (DIC) (Midlevel
and Uplevel) 0125.
3. Press
Ton the steering wheel, or press
the trip odometer reset stem if the
vehicle does not have DIC controls, to
move to the Reset/Disable display area.
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
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322 Vehicle Care
Caution (Continued)
.Do not use engine coolant (antifreeze)
in the windshield washer. It can
damage the windshield washer system
and paint.
.Do not mix water with ready-to-use
washer fluid. Water can cause the
solution to freeze and damage the
washer fluid tank and other parts of
the washer system.
.When using concentrated washer fluid,
follow the manufacturer instructions
for adding water.
.Fill the washer fluid tank only
three-quarters full when it is very cold.
This allows for fluid expansion if
freezing occurs, which could damage
the tank if it is completely full.
Brakes
Disc brake linings have built-in wear
indicators that make a high-pitched warning
sound when the brake linings are worn and
new linings are needed. The sound can come
and go or can be heard all the time when
the vehicle is moving, except when applying
the brake pedal firmly.
{Warning
The brake wear warning sound means
that soon the brakes will not work well.
That could lead to a crash. When the
brake wear warning sound is heard, have
the vehicle serviced.
Caution
Continuing to drive with worn-out brake
linings could result in costly brake
repairs.
Some driving conditions or climates can
cause a brake squeal when the brakes are
first applied, clearing up following several
applications. This does not mean something
is wrong with the brakes.
Properly torqued wheel nuts are necessary
to help prevent brake pulsation. When tires
are rotated, inspect brake linings for wear
and evenly tighten wheel nuts in the proper
sequence to torque specifications. See
Capacities and Specifications 0406.
Brake pads should be replaced as complete
axle sets.
Brake Pedal Travel
See your dealer if the brake pedal does not
return to normal height, or if there is a
rapid increase in pedal travel. This could be
a sign that brake service may be required.
Replacing Brake System Parts
Always replace brake system parts with
new, approved replacement parts. If this is
not done, the brakes may not work
properly. The braking performance can
change in many ways if the wrong brake
parts are installed or if parts are improperly
installed.
Brake Pad Life System
When to Change Brake Pads
This vehicle has a system that estimates the
remaining life of the front and rear brake
pads. Brake pad life is displayed in the
Driver Information Center (DIC), along with
a percentage for each axle. The system must
be reset every time the brake pads are
changed.
When the system has determined that the
brake pads need to be replaced, a message
will display, which may include mileage
remaining.