Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-15546003) - 2022 - CRC - 5/5/21
416 Customer Information
Read the lease carefully, as you may be
charged at the end of the lease for poor
quality repairs.
If a Crash Occurs
If there has been an injury, call emergency
services for help. Do not leave the scene of
a crash until all matters have been taken
care of. Move the vehicle only if its position
puts you in danger, or you are instructed to
move it by a police officer.
Give only the necessary information to
police and other parties involved in the
crash.
For emergency towing seeRoadside
Assistance Program 0412.
Gather the following information:
.Driver name, address, and telephone
number
.Driver license number
.Owner name, address, and telephone
number
.Vehicle license plate number
.Vehicle make, model, and model year
.Vehicle Identification Number (VIN)
.Insurance company and policy number
.General description of the damage to the
other vehicle
Choose a reputable repair facility that uses
quality replacement parts. See “Collision
Parts” earlier in this section.
If the airbag has inflated, see What Will You
See after an Airbag Inflates? 066.
Managing the Vehicle Damage Repair
Process
In the event that the vehicle requires
damage repairs, GM recommends that you
take an active role in its repair. If you have
a pre-determined repair facility of choice,
take the vehicle there, or have it towed
there. Specify to the facility that any
required replacement collision parts be
original equipment parts, either new
Genuine GM parts or recycled original GM
parts. Remember, recycled parts will not be
covered by the GM vehicle warranty.
Insurance pays the bill for the repair, but
you must live with the repair. Depending on
your policy limits, your insurance company
may initially value the repair using
aftermarket parts. Discuss this with the
repair professional, and insist on Genuine
GM parts. Remember, if the vehicle is
leased, you may be obligated to have the vehicle repaired with Genuine GM parts,
even if your insurance coverage does not
pay the full cost.
If another party's insurance company is
paying for the repairs, you are not obligated
to accept a repair valuation based on that
insurance company's collision policy repair
limits, as you have no contractual limits
with that company. In such cases, you can
have control of the repair and parts choices
as long as the cost stays within reasonable
limits.
Publication Ordering Information
Service Manuals
Service manuals have the diagnosis and
repair information on the engine,
transmission, axle, suspension, brakes,
electrical system, steering system, body, etc.
Customer Literature
Owner’s manuals are written specifically for
owners and are intended to provide basic
operational information about the vehicle.
The owner’s manual includes the
Maintenance Schedule for all models.
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-15546003) - 2022 - CRC - 5/5/21
Index 429
AudioBluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161
Automatic Dimming Mirrors . . . . . . . . . . . . . . . . . . . . . . . 37
Door Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Emergency Braking (AEB) . . . . . . . . . . . . . . 265
Headlamp System . . . . . . . . . . . . . . . . . . . . . . 141
Transmission . . . . . . . . . . . . . . . . . . . . . . . . . . . 235
Transmission Fluid . . . . . . . . . . . . . . . . . . . . . 314
Automatic Transmission Manual Mode . . . . . . . . . . . . . . . . . . . . . . . . . 238
Shift Lock Control Function Check . . . . . . 328
Auxiliary Roof Mounted Lamp . . . . . . . . . . . . . . . . . . . 144
Auxiliary Jack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161
Avoiding Untrusted Media Devices . . . . . . . .158
Axle, Front . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 326
Axle, Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 326
B
Battery Exterior Lighting Battery Saver . . . . . . . . 147
Load Management . . . . . . . . . . . . . . . . . . . . . 147
Power Protection . . . . . . . . . . . . . . . . . . . . . . 147
Battery - North America . . . . . . . . . . . . 324, 374
Blade Replacement, Wiper . . . . . . . . . . . . . . . 328
Blind Spot Mirrors . . . . . . . . . . . . . . . . . . . . . . . . .37 Bluetooth
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . 178, 179
Bluetooth Audio . . . . . . . . . . . . . . . . . . . . . . . . . . 161
Brake Parking, Electric . . . . . . . . . . . . . . . . . . . . . . . . 245
System Warning Light . . . . . . . . . . . . . . . . . . 117
Brake Pad Life System . . . . . . . . . . . . . . . . . . . 322
Brakes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 322
Antilock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 244
Assist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 246
Fluid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 323
Pad Life System . . . . . . . . . . . . . . . . . . . . . . . 322
Braking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 211 Automatic Emergency (AEB) . . . . . . . . . . . 265
Break-In, New Vehicle . . . . . . . . . . . . . . . . . . . . 226
Bulb Replacement Center High-Mounted Stoplamp(CHMSL) and Cargo Lamp . . . . . . . . . . . . 333
Halogen Bulbs . . . . . . . . . . . . . . . . . . . . . . . . . 331
Headlamp Aiming . . . . . . . . . . . . . . . . . . . . . . 330
Headlamps . . . . . . . . . . . . . . . . . . . . . . . . . . . . 330
Headlamps, Front Turn Signal, Sidemarker, and Parking Lamps . . . . . . 331
License Plate Lamps . . . . . . . . . . . . . . . . . . . 334
Taillamps, Turn Signal, Stoplamps, and Back-up Lamps . . . . . . . . . . . . . . . . . . 332
Buying New Tires . . . . . . . . . . . . . . . . . . . . . . . . 359
C
Calibration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
California Perchlorate MaterialsRequirements . . . . . . . . . . . . . . . . . . . . . . . . 307
California Proposition 65 Warning . . . . . . . . . . . . . . . . . . . . . . . 324, 374, Back Cover
Camera Rear Vision (RVC) . . . . . . . . . . . . . . . . . . . . . . 254
Truck Bed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Canadian Vehicle Owners . . . . . . . . . . . . . . . . . . . 1
Capacities and Specifications . . . . . . . . . . . . . 406
Carbon Monoxide Engine Exhaust . . . . . . . . . . . . . . . . . . . . . . . . 235
Tailgate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Winter Driving . . . . . . . . . . . . . . . . . . . . . . . . . 218
Cargo Tie-Downs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Caution, Danger, and Warning . . . . . . . . . . . . . .2
Center Console Storage . . . . . . . . . . . . . . . . . . . 97
Center High-Mounted Stoplamp (CHMSL) and Cargo Lamp . . . . . . . . . . . . . . 333
Center Seat . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Chains, Tire . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 362
Charging
Wireless . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Charging System Light . . . . . . . . . . . . . . . . . . . . 116
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-15546003) - 2022 - CRC - 5/5/21
Index 431
DrivingAssistance Systems . . . . . . . . . . . . . . . . . . . . 263
Better Fuel Economy . . . . . . . . . . . . . . . . . . . 210
Characteristics and Towing Tips . . . . . . . . 274
Defensive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 211
Hill and Mountain Roads . . . . . . . . . . . . . . 218
If the Vehicle is Stuck . . . . . . . . . . . . . . . . . 219
Impaired . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 211
Loss of Control . . . . . . . . . . . . . . . . . . . . . . . . 213
Off-Road . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 214
Off-Road Recovery . . . . . . . . . . . . . . . . . . . . . 213
Vehicle Load Limits . . . . . . . . . . . . . . . . . . . . 220
Wet Roads . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217
Winter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 218
Dual Automatic Climate Control System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 204
E
E85 or FlexFuel . . . . . . . . . . . . . . . . . . . . . . . . . . 270
Electric Parking Brake . . . . . . . . . . . . . . . . . . . . 245
Electric Parking Brake Light . . . . . . . . . . . . . . . 118
Electrical Equipment, Add-On . . . . . . . . . . . . 303
Electrical System
Engine Compartment Fuse Block . . . . . . . 336
Fuses and Circuit Breakers . . . . . . . . . . . . . 336
Instrument Panel Fuse Block . . . . . . 339, 341
Overload . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 334 Electronic Stability Control (ESC) Off
Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Emergency OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 421
Engine Air Cleaner/Filter . . . . . . . . . . . . . . . . . . . . . . 315
Check Light (Malfunction Indicator) . . . . . 116
Compartment Overview . . . . . . . . . . . . . . . . 310
Coolant Temperature Gauge . . . . . . . . . . . . 113
Coolant Temperature Warning Light . . . . 121
Cooling System . . . . . . . . . . . . . . . . . . . . . . . . 316
Drive Belt Routing . . . . . . . . . . . . . . . . . . . . . 408
Exhaust . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 235
Fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 320
Heater . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 231
Oil Life System . . . . . . . . . . . . . . . . . . . . . . . . 313
Oil Pressure Gauge . . . . . . . . . . . . . . . . . . . . . 112
Oil Pressure Light . . . . . . . . . . . . . . . . . . . . . . 122
Overheated ProtectionOperating Mode . . . . . . . . . . . . . . . . . . . . . 320
Overheating . . . . . . . . . . . . . . . . . . . . . . . . . . . 318
Power Messages . . . . . . . . . . . . . . . . . . . . . . . 130
Running While Parked . . . . . . . . . . . . . . . . . 235
Starting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 230
Engine Air Filter Life System . . . . . . . . . . . . . .314
Entry Lighting . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
Equipment, Towing . . . . . . . . . . . . . . . . . . . . . . .281
Event Data Recorders . . . . . . . . . . . . . . . . . . . . 419 Exit Lighting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
Extended Parking . . . . . . . . . . . . . . . . . . . . . . . . 234
Extender, Seat Belt . . . . . . . . . . . . . . . . . . . . . . . .61
Exterior Cargo Lamps . . . . . . . . . . . . . . . . . . . . 144
Exterior Lamp Controls . . . . . . . . . . . . . . . . . . . 139
Exterior Lamps Off Reminder . . . . . . . . . . . . . 141
Exterior Lighting Battery Saver . . . . . . . . . . .147
F
Fan
Engine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 320
Filter,
Engine Air Cleaner . . . . . . . . . . . . . . . . . . . . . 315
Fixed Mast Antenna . . . . . . . . . . . . . . . . . . . . . .158
Flash-to-Pass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Flashers, Hazard Warning . . . . . . . . . . . . . . . . .142
Flat Tire . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 363 Changing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 364
FlexFuel E85 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 270
Floor Console Storage . . . . . . . . . . . . . . . . . . . . . 98
Floor Mats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 389
Fluid
Automatic Transmission . . . . . . . . . . . . . . . 314
Brakes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 323
Power Steering . . . . . . . . . . . . . . . . . . . . . . . . 320
Washer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 321
Fog Lamps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .143