2022 CHEVROLET SILVERADO 2500 phone

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-15546003) - 2022 - CRC - 5/5/21
422 OnStar
.After change in ownership and at
90 days.
Transferring Service
PressQto request account transfer
eligibility information. The Advisor can
cancel or change account information.
Selling/Transferring the Vehicle
Call 1-888-4ONSTAR (1-888-466-7827)
immediately to terminate your OnStar or
connected services if the vehicle is disposed
of, sold, transferred, or if the lease ends.
Reactivation for Subsequent Owners
PressQand follow the prompts to speak to
an Advisor as soon as possible. The Advisor
will update vehicle records and explain
OnStar or connected service options.
How OnStar Service Works
Automatic Crash Response, Emergency
Services, Crisis Assist, Stolen Vehicle
Assistance, Remote Services, and Roadside
Assistance are available on most vehicles.
Not all OnStar services are available
everywhere or on all vehicles. For more
information, a full description of OnStar services, system limitations, and OnStar User
Terms, Privacy Statement, and Software
Terms:
.Call 1-888-4ONSTAR (1-888-466-7827).
.See www.onstar.com (U.S.).
.See www.onstar.ca (Canada).
.Call TTY 1-877-248-2080.
.PressQto speak with an Advisor.
OnStar or connected services cannot work
unless the vehicle is in a place where OnStar
has an agreement with a wireless service
provider for service in that area. The
wireless service provider must also have
coverage, network capacity, reception, and
technology compatible with OnStar or
connected services. Service involving location
information about the vehicle cannot work
unless GPS signals are available,
unobstructed, and compatible with the
OnStar hardware. OnStar or connected
services may not work if the OnStar
equipment is not properly installed or it has
not been properly maintained. If equipment
or software is added, connected,
or modified, OnStar or connected services
may not work. Other problems beyond the
control of OnStar —such as hills, tall
buildings, tunnels, weather, electrical system
design and architecture of the vehicle, damage to the vehicle in a crash, or wireless
phone network congestion or jamming
—
may prevent service.
See Radio Frequency Statement 0417.
Services for People with Disabilities
Advisors provide services to help with
physical disabilities and medical conditions.
Press
Qto help:
.Locate a gas station with an attendant to
pump gas.
.Find a hotel, restaurant, etc., that meets
accessibility needs.
.Provide directions to the closest hospital
or pharmacy in urgent situations.
TTY Users
OnStar has the ability to communicate to
deaf, hard-of-hearing, or speech-impaired
customers while in the vehicle. The available
TTY system can provide in-vehicle access to
all OnStar services, except Virtual Advisor
and OnStar Turn-by-Turn Navigation.
If equipped, TTY mode can be turned on or
off by touching Settings, then Apps, and
then Phone. When TTY mode is on, phone
calls can be made or received with OnStar
using the infotainment display.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-15546003) - 2022 - CRC - 5/5/21
426 Connected Services
Ensuring Security
.Change the default passwords for the
Wi-Fi hotspot and myChevrolet mobile
application. Make these passwords
different from each other and use a
combination of letters and numbers
to increase the security.
.Change the default name of the SSID
(Service Set Identifier). This is your
network’s name that is visible to other
wireless devices. Choose a unique name
and avoid family names or vehicle
descriptions.
Wi-Fi Hotspot (If Equipped)
The vehicle may have a built-in Wi-Fi
hotspot that provides access to the Internet
and web content at 4G LTE speed. Up to
seven mobile devices can be connected.
A data plan is required. Use the in-vehicle
controls only when it is safe to do so. 1. To retrieve Wi-Fi hotspot information, press
=to open the OnStar app on the
infotainment display, then select Wi-Fi
Hotspot. On some vehicles, touch Wi-Fi
or Wi-Fi Settings on the screen. 2. The Wi-Fi settings will display the Wi-Fi
hotspot name (SSID), password, and on
some vehicles, the connection type (no
Internet connection, 3G, 4G, 4G LTE), and
signal quality (poor, good, excellent).
3. To change the SSID or password, press
Qor call 1-888-4ONSTAR to connect
with an Advisor. On some vehicles, the
SSID and password can be changed in
the Wi-Fi Hotspot menu.
After initial set-up, your vehicle’s Wi-Fi
hotspot will connect automatically to your
mobile devices. Manage data usage by
turning Wi-Fi on or off on your mobile
device, using the myChevrolet mobile app,
or by contacting an OnStar Advisor. On
some vehicles, Wi-Fi can also be managed
from the Wi-Fi Hotspot menu.
MyChevrolet Mobile App (If Available)
Download the myChevrolet mobile app to
compatible Apple and Android smartphones.
Chevrolet users can access the following
services from a smartphone:
.Remotely start/stop the vehicle,
if factory-equipped.
.Lock/unlock doors, if equipped with
automatic locks.
.Activate the horn and lamps.
.Check the vehicle’s fuel level, oil life,
or tire pressure, if factory-equipped with
the Tire Pressure Monitor System.
.Send destinations to the vehicle.
.Locate the vehicle on a map (U.S.
market only).
.Turn the vehicle's Wi-Fi hotspot on/off,
manage settings, and monitor data
consumption, if equipped.
.Locate a dealer and schedule service.
.Request roadside assistance.
.Set a parking reminder with pin drop,
take a photo, make a note, and set a
timer.
.Connect with Chevrolet on social media.
Features are subject to change. For
myChevrolet mobile app information and
compatibility, see my.chevrolet.com.
An active OnStar or connected service plan
may be required. A compatible device,
factory-installed remote start, and power
locks are required. Data rates apply. See
www.onstar.com for details and system
limitations.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-15546003) - 2022 - CRC - 5/5/21
430 Index
CheckEngine Light (Malfunction Indicator) . . . . 116
Ignition Transmission Lock . . . . . . . . . . . . . 328
Child Restraints Infants and Young Children . . . . . . . . . . . . . 74
Lower Anchors and Tethers forChildren . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Older Children . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Securing . . . . . . . . . . . . . . . . . . . . . . . . 89, 93, 95
Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Circuit Breakers . . . . . . . . . . . . . . . . . . . . . . . . . . 336
Cleaning
Exterior Care . . . . . . . . . . . . . . . . . . . . . . . . . . . 381
Interior Care . . . . . . . . . . . . . . . . . . . . . . . . . . . 386
Climate Control Systems . . . . . . . . . . . . . . . . . 202 Air Conditioning . . . . . . . . . . . . . . . . . . . . . . . 202
Dual Automatic . . . . . . . . . . . . . . . . . . . . . . . . 204
Heating . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Cluster, Instrument . . . . . . . . . . . . . . . . . . . . . . 107
Collision Damage Repair . . . . . . . . . . . . . . . . . .415
Compartments Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Compass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Connected Services Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . 425
Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . 427
Navigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 425 Connections
Connected Services . . . . . . . . . . . . . . . . . . . . 425
Control Hill Descent . . . . . . . . . . . . . . . . . . . . . . . . . . . . 248
Traction and Electronic Stability . . . . . . . 247
Control Light Hill Descent . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Control of a Vehicle . . . . . . . . . . . . . . . . . . . . . . 211
Controls Steering Wheel . . . . . . . . . . . . . . . . . . . . . . . . . 151
Convex Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Coolant
Engine Temperature Gauge . . . . . . . . . . . . . 113
Engine Temperature Warning Light . . . . . 121
Cooling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202, 204
Cooling System . . . . . . . . . . . . . . . . . . . . . . . . . . 316
Courtesy Transportation Program . . . . . . . . 414
Coverage Explanations . . . . . . . . . . . . . . . . . . . . 173
Cruise Control . . . . . . . . . . . . . . . . . . . . . . . . . . . 250 Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Cupholders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Customer Assistance . . . . . . . . . . . . . . . . . . . . . . 411
Offices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 411
Text Telephone (TTY) Users . . . . . . . . . . . . . 411
Customer Information
Publications Ordering Information . . . . . 416
Customer Satisfaction Procedure . . . . . . . . . 409
Cybersecurity . . . . . . . . . . . . . . . . . . . . . . . . . . . . 418D
Damage Repair, Collision . . . . . . . . . . . . . . . . . .415
Danger, Warning, and Caution . . . . . . . . . . . . . .2
Data Collection Infotainment System . . . . . . . . . . . . . . . . . . 419
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 419
Data Recorders, Event . . . . . . . . . . . . . . . . . . . 419
Database Coverage Explanations . . . . . . . . . . 173
Daytime Running Lamps (DRL) . . . . . . . . . . . . 141
Defensive Driving . . . . . . . . . . . . . . . . . . . . . . . . . 211
Delayed Locking . . . . . . . . . . . . . . . . . . . . . . . . . . .22
Destination . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166
Diagnostics Connected Services . . . . . . . . . . . . . . . . . . . . 427
Distracted Driving . . . . . . . . . . . . . . . . . . . . . . . . 210
Dome Lamps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .145
Door Ajar Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Delayed Locking . . . . . . . . . . . . . . . . . . . . . . . . 22
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Power Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Drive Belt Routing, Engine . . . . . . . . . . . . . . . 408
Driver Teen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190
Driver Assistance Systems . . . . . . . . . . . . . . . 252
Driver Information Center (DIC) . . . . . . 124, 125
Driver Mode Control . . . . . . . . . . . . . . . . . . . . . 249
Driver Mode Control Light . . . . . . . . . . . . . . . . 121

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-15546003) - 2022 - CRC - 5/5/21
Index 435
Odometer (cont'd)Trip . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Off-Road . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .214 Driving . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 214
Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213
Oil Engine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 311
Engine Oil Life System . . . . . . . . . . . . . . . . . 313
Engine Oil Pressure Gauge . . . . . . . . . . . . . . 112
Pressure Light . . . . . . . . . . . . . . . . . . . . . . . . . 122
Older Children, Restraints . . . . . . . . . . . . . . . . . .73
Online Owner Center . . . . . . . . . . . . . . . . . . . . . 411
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 419
OnStar Additional Information . . . . . . . . . . . .421
OnStar Emergency . . . . . . . . . . . . . . . . . . . . . . . .421
OnStar Overview . . . . . . . . . . . . . . . . . . . . . . . . . 420
OnStar Security . . . . . . . . . . . . . . . . . . . . . . . . . . .421
Operating Mode Overheated Engine Protection . . . . . . . . . 320
Operation Fog Lamps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143
Outlets Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Overheated Engine Protection Operating Mode . . . . . . . . . . . . . . . . . . . . . . . 320
Overheating, Engine . . . . . . . . . . . . . . . . . . . . . .318
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149
Instrument Panel . . . . . . . . . . . . . . . . . . . . . . . . 4P
ParkShifting Into . . . . . . . . . . . . . . . . . . . . . . . . . . . 233
Shifting Out of . . . . . . . . . . . . . . . . . . . . . . . . 234
Park Assist . . . . . . . . . . . . . . . . . . . . . . . . . . . 253, 261
Parking
Brake and P (Park) MechanismCheck . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 328
Extended . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 234
Over Things That Burn . . . . . . . . . . . . . . . . . 234
Parking or Backing Assistance Systems . . . . . . . . . . . . . . . . . . . . 253
Passenger Airbag Status Indicator . . . . . . . . . 115
Passenger Compartment Air Filter . . . . . . . 207
Passenger Sensing System . . . . . . . . . . . . . . . . 67
Perchlorate Materials Requirements, California . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 307
Personalization Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
Phone Apple CarPlay and Android Auto . . . . . . . 183
Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . 178, 179
Pickup Conversion to Chassis Cab . . . . . . . . 305
Port USB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158
Positioning Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172 Power
Door Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Outlets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Protection, Battery . . . . . . . . . . . . . . . . . . . . . 147
Retained Accessory (RAP) . . . . . . . . . . . . . . 232
Seat Adjustment . . . . . . . . . . . . . . . . . . . . . . . . 48
Steering Fluid . . . . . . . . . . . . . . . . . . . . . . . . . . 320
Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Power Assist Steps . . . . . . . . . . . . . . . . . . . . . . . . . 31
Pregnancy, Using Seat Belts . . . . . . . . . . . . . . .61
Privacy Vehicle Data Recording . . . . . . . . . . . . . . . . 418
Problems with Route Guidance . . . . . . . . . . . 172
Program Courtesy Transportation . . . . . . . . . . . . . . . 414
Prohibited Fuels . . . . . . . . . . . . . . . . . . . . . . . . . 269
Proposition 65 Warning, California . . . . . . . . . . . . . . . . . . . . . . . . . 324, 374, Back Cover
Publication Ordering Information . . . . . . . . 416
R
Radio
HD Radio Technology . . . . . . . . . . . . . . . . . . 156
Radio Data System (RDS) . . . . . . . . . . . . . . . . . 157
Radio Frequency Statement . . . . . . . . . . . . . . .417
Radio Reception . . . . . . . . . . . . . . . . . . . . . . . . . . 157

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-15546003) - 2022 - CRC - 5/5/21
438 Index
Text Telephone (TTY) Users . . . . . . . . . . . . . . . 411
Theft-Deterrent Systems . . . . . . . . . . . . . . . . . . .33Immobilizer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 344 All-Season . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 344
All-Terrain . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 345
Buying New Tires . . . . . . . . . . . . . . . . . . . . . . 359
Chains . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 362
Changing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 364
Designations . . . . . . . . . . . . . . . . . . . . . . . . . . . 346
Different Size . . . . . . . . . . . . . . . . . . . . . . . . . . 360
Full-Size Spare . . . . . . . . . . . . . . . . . . . . . . . . . 374
If a Tire Goes Flat . . . . . . . . . . . . . . . . . . . . . 363
Inspection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 355
Pressure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 349
Pressure Light . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Pressure Monitor Operation . . . . . . . . . . . 351
Pressure Monitor System . . . . . . . . . . . . . . 350
Rotation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 356
Sidewall Labeling . . . . . . . . . . . . . . . . . . . . . . 345
Terminology and Definitions . . . . . . . . . . . 347
Uniform Tire Quality Grading . . . . . . . . . . 360
Wheel Alignment and Tire Balance . . . . 361
Wheel Replacement . . . . . . . . . . . . . . . . . . . . 361
When It Is Time for New Tires . . . . . . . . . 358
Winter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 345
Top Tier Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . . 269 Tow/Haul Mode . . . . . . . . . . . . . . . . . . . . . . . . . 240
Towing
Driving Characteristics . . . . . . . . . . . . . . . . . 274
Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 281
General Information . . . . . . . . . . . . . . . . . . . 273
Recreational Vehicle . . . . . . . . . . . . . . . . . . . 378
Trailer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 278
Trailer Sway Control (TSC) . . . . . . . . . . . . . 291
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 377
Traction Off Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Traction Control/Electronic Stability Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 247
Trademarks and License Agreements . . . . . 193
Trailer Sway Control (TSC) . . . . . . . . . . . . . . . . . . . . 291
Tow Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Towing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 278
Trailer Towing App . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 292
Trailering App . . . . . . . . . . . . . . . . . . . . . . . . . . . 292
Transfer Case
Four-Wheel Drive . . . . . . . . . . . . . . . . . . . . . . 240
Transmission Automatic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 235
Fluid, Automatic . . . . . . . . . . . . . . . . . . . . . . . 314
Transportation Program, Courtesy . . . . . . . 414 Transporting Items That Can
Catch Fire . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Trip Odometer . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Truck Bed Camera Rearview Mirror . . . . . . . .41
Truck-Camper Loading Information . . . . . . . 225
Turn and Lane-Change Signals . . . . . . . . . . . .143
Turn Signal Bulb Replacement . . . . . . . . . . . . . . . . . . . . . . 332
U
Underseat Storage . . . . . . . . . . . . . . . . . . . . . . . . 97
Uniform Tire Quality Grading . . . . . . . . . . . . 360
Universal Remote System . . . . . . . . . . . . . . . . . 135Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Programming . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Updates Map Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173
Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154
USB Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .158
Using the Navigation System . . . . . . . . . . . . 162
Using the System . . . . . . . . . . . . . . . . . . . . . . . . . 152
Using This Manual . . . . . . . . . . . . . . . . . . . . . . . . . .2
V
Vehicle Alarm System . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Canadian Owners . . . . . . . . . . . . . . . . . . . . . . . . . 1
Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 211
Identification Number (VIN) . . . . . . . . . . . . 405