
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-15546003) - 2022 - CRC - 5/12/21
Instruments and Controls 115
The airbag readiness light comes on for
several seconds when the vehicle is started.
If the light does not come on then, have it
fixed immediately.
{Warning
If the airbag readiness light stays on
after the vehicle is started or comes on
while driving, it means the airbag system
might not be working properly. The
airbags in the vehicle might not inflate in
a crash, or they could even inflate
without a crash. To help avoid injury,
have the vehicle serviced right away.
If there is a problem with the airbag
system, a Driver Information Center (DIC)
message may also come on.
Passenger Airbag Status Indicator
The vehicle has a passenger sensing system.
See Passenger Sensing System 067 for
important safety information. The overhead
console has a passenger airbag status
indicator.
United States
Canada
When the vehicle is started, the passenger
airbag status indicator will light ON and OFF,
or the symbols for on and off, for several
seconds as a system check. Then, after
several more seconds, the status indicator will light either ON or OFF, or either the on
or off symbol, to let you know the status of
the front outboard passenger frontal airbag.
If the word ON or the on symbol is lit on
the passenger airbag status indicator, it
means that the front outboard passenger
frontal airbag is allowed to inflate.
If the word OFF or the off symbol is lit on
the passenger airbag status indicator, it
means that the passenger sensing system
has turned off the front outboard passenger
frontal airbag.
If, after several seconds, both status
indicator lights remain on, or if there are no
lights at all, there may be a problem with
the lights or the passenger sensing system.
See your dealer for service.
{Warning
If the airbag readiness light ever comes
on and stays on, it means that
something may be wrong with the airbag
system. To help avoid injury to yourself
or others, have the vehicle serviced right
away. See
Airbag Readiness Light 0114
for more information, including important
safety information.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
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130 Instruments and Controls
English Shown, Metric Similar
Off Road View : This displays the speed
view along with indicators for vehicle ahead,
Lane Departure Warning/Lane Keep Assist,
trailer sway, four-wheel drive status, and
pedestrian advisory. Off-road information
such as pitch angle, steering angle, and
rolling angle is also shown.
Care of the HUD
Clean the inside of the windshield to remove
any dirt or film that could reduce the
sharpness or clarity of the HUD image.
Clean the HUD lens with a soft cloth
sprayed with glass cleaner. Wipe the lens
gently, then dry it.
HUD Troubleshooting
Check that:
.Nothing is covering the HUD lens.
.The HUD brightness setting is not too
dim or too bright.
.The HUD is adjusted to the proper height.
.Polarized sunglasses are not worn.
.The windshield and HUD lens are clean.
If the HUD image is not correct, contact
your dealer.
The windshield is part of the HUD system.
See Windshield Replacement 0329.
Vehicle Messages
Messages displayed on the Driver
Information Center (DIC) indicate the status
of the vehicle or some action that may be
needed to correct a condition. Multiple
messages may appear one after another.
The messages that do not require
immediate action can be acknowledged and
cleared by pressing the thumbwheel. The
messages that require immediate action
cannot be cleared until that action is
performed.
All messages should be taken seriously;
clearing the message does not correct the
problem.
If a SERVICE message appears, see your
dealer. Follow the instructions given in the
messages. The system displays messages
regarding the following topics:
.Service Messages
.Fluid Levels
.Vehicle Security
.Brakes
.Steering
.Ride Control Systems
.Driver Assistance Systems
.Cruise Control
.Lighting and Bulb Replacement
.Wiper/Washer Systems
.Doors and Windows
.Seat Belts
.Airbag Systems
.Engine and Transmission
.Tire Pressure
.Battery
Engine Power Messages
ENGINE POWER IS REDUCED
This message displays when the vehicle's
propulsion power is reduced. A reduction in
propulsion power can affect the vehicle's
ability to accelerate. If this message is on,

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
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228 Driving and Operating
6. Release the brake pedal.
See your dealer if the key can be removed
in any other position.
Retained Accessory Power (RAP) will remain
active. See Retained Accessory Power (RAP)
0 232.
A warning chime will sound when the driver
door is opened and the key is in the
ignition.
If equipped with a locking steering column,
the steering can bind with the front wheels
turned off center, which may prevent key
rotation out of LOCK/OFF. If this happens,
move the steering wheel from right to left
while turning the key to ACC/ACCESSORY.
If this does not work, then the vehicle needs
service.
{Warning
Turning off the vehicle while moving may
cause loss of power assist in the brake
and steering systems and disable the
airbags. While driving, turn off the
vehicle only in an emergency.
In an emergency, if the vehicle cannot be
pulled over and must be turned off while
driving: 1. Push the key all the way in toward the
steering column, then turn the key to
ACC/ACCESSORY.
2. Brake using firm and steady pressure. Do not pump the brakes repeatedly. This
may deplete power assist, requiring
increased brake pedal force.
3. Shift the vehicle to N (Neutral). This can be done while the vehicle is moving.
Continue braking and steer the vehicle to
a safe location.
4. Come to a complete stop.
5. Shift to P (Park).
6. Push the key all the way in toward the steering column (1), then turn the
ignition to LOCK/OFF (2).
7. Set the parking brake. See Electric
Parking Brake 0245.
8. Remove the key.
9. Release the brake pedal.
Caution
Use the correct key, make sure it is all
the way in —or pushed all the way in
toward the steering column when turning
off the vehicle —and turn it only with
your hand. 1 (ACC/ACCESSORY) :
This position allows
features such as the infotainment system to
operate while the vehicle is off. It also
unlocks the steering column, if equipped
with a locking steering column. Use this
position if the vehicle must be pushed or
towed. See Retained Accessory Power (RAP)
0 232.
From ON/RUN, push the key all the way in
toward the steering column, then turn the
key to ACC/ACCESSORY.
If the key is left in ACC/ACCESSORY with the
engine off, the battery could drain and the
vehicle may not start.
A warning chime will sound when the driver
door is opened and the key is in the
ignition.
2 (ON/RUN) : This position can be used to
operate the electrical accessories and to
display some instrument cluster warning
and indicator lights. This position can also
be used for service and diagnostics, and to
verify the proper operation of the
malfunction indicator lamp as may be
required for emission inspection purposes.
The switch stays in this position when the
engine is running. The transmission is also
unlocked in this position.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
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Driving and Operating 229
If the key is left in ON/RUN with the engine
off, the battery could drain and the vehicle
may not start.
3 (START) :This is the position that starts
the engine. When the engine starts, release
the key. The ignition returns to ON/RUN for
driving.
Ignition Positions (Keyless Access)
Vehicles equipped with Keyless Access have
pushbutton starting.
The Remote Keyless Entry (RKE) transmitter
must be in the vehicle for the system to
operate. If the pushbutton start is not
working, the vehicle may be near a strong
radio antenna signal causing interference to the Keyless Access system. See
Remote
Keyless Entry (RKE) System Operation (Key
Access) 010 or
Remote Keyless Entry (RKE) System
Operation (Keyless Access) 013.
To shift out of P (Park), the ignition must be
on or in Service Mode, and the brake pedal
must be applied.
{Warning
Turning off the vehicle while moving may
cause loss of power assist in the brake
and steering systems and disable the
airbags. While driving, only shut the
vehicle off in an emergency.
Stopping the Engine/LOCK/OFF (No Indicator
Lights) : When the vehicle is stopped, press
ENGINE START/STOP once to turn the
engine off.
If the vehicle is in P (Park), the ignition will
turn off, and Retained Accessory Power (RAP)
will remain active. See Retained Accessory
Power (RAP) 0232.
If the vehicle is not in P (Park), the ignition
will return to ACC/ACCESSORY and display
the message SHIFT TO PARK in the Driver Information Center (DIC). When the vehicle is
shifted into P (Park), the ignition system will
turn off.
The vehicle may have an electric steering
column lock. The lock is activated when the
ignition is turned off and driver door is
opened. A sound may be heard as the lock
actuates or releases. The steering column
lock may not release with the wheels turned
off center. If this happens, the vehicle may
not start. Move the steering wheel from left
to right while attempting to start the
vehicle. If this does not work, the vehicle
needs service.
Unless an emergency exists, do not turn the
engine off when the vehicle is moving. This
will cause a loss of power assist in the brake
and steering systems and disable the
airbags.
If the vehicle must be shut off in an
emergency:
1. If the vehicle cannot be pulled over, and must be shut off while driving, press and
hold ENGINE START/STOP button for
longer than two seconds, or press twice
in five seconds.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
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230 Driving and Operating
2. Brake using a firm and steady pressure.Do not pump the brakes repeatedly. This
may deplete power assist, requiring
increased brake pedal force.
3. Shift the vehicle to N (Neutral). This can be done while the vehicle is moving.
After shifting to N (Neutral), firmly apply
the brakes and steer the vehicle to a
safe location.
4. Come to a complete stop, shift to P (Park), and make sure engine is off.
The shift lever must be in P (Park) to
turn the ignition off.
5. Set the parking brake. See Electric
Parking Brake 0245.
{Warning
Turning off the vehicle while moving may
cause loss of power assist in the brake
and steering systems and disable the
airbags. While driving, only shut the
vehicle off in an emergency.
ACC/ACCESSORY (Amber Indicator Light) :
This mode allows some electrical accessories
to be used when the engine is off. With the ignition off, pressing the ENGINE
START/STOP button one time without the
brake pedal applied will place the ignition
system in ACC/ACCESSORY.
The ignition will switch from ACC/
ACCESSORY to off after five minutes to
prevent battery rundown.
ON/RUN/START (Green Indicator Light) :
This
mode is for driving and starting. With the
ignition off, and the brake pedal applied,
pressing ENGINE START/STOP button once
will turn the ignition on. Once engine
cranking begins, release the button. Engine
cranking will continue until the engine
starts. See Starting the Engine 0230.
Service Mode
This power mode is available for service and
diagnostics, and to verify the proper
operation of the malfunction indicator lamp
as may be required for emission inspection
purposes. With the vehicle off, and the
brake pedal not applied, pressing and
holding the ENGINE START/STOP button for
more than five seconds will place the vehicle
in Service Mode. The instruments and audio
systems will operate as they do when the
ignition is on, but the vehicle will not be able to be driven. The engine will not start
in Service Mode. Press the ENGINE START/
STOP button again to turn the ignition off.
Starting the Engine
If the vehicle has a diesel engine, see the
Duramax diesel supplement.
Caution
If you add electrical parts or accessories,
you could change the way the engine
operates. Any resulting damage would
not be covered by the vehicle warranty.
See
Add-On Electrical Equipment 0303.
Move the shift lever to P (Park) or
N (Neutral). To restart the engine when the
vehicle is already moving, use
N (Neutral) only.
Caution
Do not try to shift to P (Park) if the
vehicle is moving. If you do, you could
damage the transmission. Shift to P (Park)
only when the vehicle is stopped.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
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Driving and Operating 303
If Tow/Haul Mode is off and this setting is
on for a Trailer Profile, each time the
ignition is turned on a reminder will appear
to turn on Tow/Haul Mode when the Trailer
Profile is active.
If Tow/Haul Mode is on and this setting is
on for a Trailer Profile, the reminder will not
appear when the Trailer Profile is active.
Trailer Length Indicator
Touch Trailer Length Indicator to view the
Trailer Length Indicator settings page. If this
setting is ON a guideline is displayed in the
side mirror camera view to indicate the rear
of the attached trailer. If this setting is OFF
the guideline will not be displayed.
This setting will default to OFF if the trailer
length indicator feature is not set up. See
"Towing Assistance" for details on the setup.
Conversions and Add-Ons
Add-On Electrical Equipment
{Warning
The Data Link Connector (DLC) is used for
vehicle service and Emission Inspection/
Maintenance testing. SeeMalfunction
Indicator Lamp (Check Engine Light) 0116.
A device connected to the DLC —such as
an aftermarket fleet or driver-behavior
tracking device —may interfere with
vehicle systems. This could affect vehicle
operation and cause a crash. Such devices
may also access information stored in the
vehicle’s systems.
Caution
Some electrical equipment can damage
the vehicle or cause components to not
work and would not be covered by the
vehicle warranty. Always check with your
dealer before adding electrical equipment.
Add-on equipment can drain the vehicle's
12-volt battery, even if the vehicle is not
operating. The vehicle has an airbag system. Before
attempting to add anything electrical to the
vehicle, see
Servicing the Airbag-Equipped
Vehicle 071 and
Adding Equipment to the Airbag-Equipped
Vehicle 071.
For information on wiring auxiliary switches,
see www.gmupfitter.com or contact your
dealer.
Adding a Snow Plow or Similar
Equipment
Caution
Do not exceed 72 km/h (45 mph) with a
snow plow mounted to the vehicle. The
vehicle could overheat and be damaged.
Before installing a snow plow on the vehicle,
follow these guidelines:
Caution
If the vehicle does not have the snow
plow prep package, RPO VYU, adding a
plow can damage the vehicle, and the
repairs would not be covered by the
vehicle warranty. Unless the vehicle was
built to carry a snow plow, do not add
(Continued)

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
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Vehicle Care 307
Towing the Vehicle
Towing the Vehicle . . . . . . . . . . . . . . . . . . . . 377
Recreational Vehicle Towing . . . . . . . . . . . 378
Appearance Care
Exterior Care . . . . . . . . . . . . . . . . . . . . . . . . . . . 381
Interior Care . . . . . . . . . . . . . . . . . . . . . . . . . . 386
Floor Mats . . . . . . . . . . . . . . . . . . . . . . . . . . . . 389
General Information
For service and parts needs, visit your
dealer. You will receive genuine GM parts
and GM-trained and supported service
people.
Genuine GM parts have one of these marks:
California Perchlorate Materials
Requirements
Certain types of automotive applications,
such as airbag initiators, seat belt
pretensioners, and lithium batteries
contained in electronic keys, may contain
perchlorate materials. Perchlorate Material–special handling may apply. See
www.dtsc.ca.gov/hazardouswaste/
perchlorate.
Accessories and Modifications
Adding non-dealer accessories or making
modifications to the vehicle can affect
vehicle performance and safety, including
such things as airbags, braking, stability,
ride and handling, emissions systems,
aerodynamics, durability, and electronic
systems like antilock brakes, traction control,
and stability control. These accessories or
modifications could even cause malfunction
or damage not covered by the vehicle
warranty.
Damage to suspension components caused
by modifying vehicle height outside of
factory settings will not be covered by the
vehicle warranty.
Damage to vehicle components resulting
from modifications or the installation or use
of non-GM certified parts, including control
module or software modifications, is not
covered under the terms of the vehicle
warranty and may affect remaining
warranty coverage for affected parts.

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308 Vehicle Care
GM Accessories are designed to complement
and function with other systems on the
vehicle. See your dealer to accessorize the
vehicle using genuine GM Accessories
installed by a dealer technician.
Also, seeAdding Equipment to the
Airbag-Equipped Vehicle 071.
Vehicle Checks
Doing Your Own Service Work
{Warning
It can be dangerous to work on your
vehicle if you do not have the proper
knowledge, service manual, tools,
or parts. Always follow owner’s manual
procedures and consult the service
manual for your vehicle before doing any
service work.
If doing some of your own service work, use
the proper service manual. It tells you much
more about how to service the vehicle than
this manual can. To order the proper service
manual, see Publication Ordering
Information 0416. This vehicle has an airbag system. Before
attempting to do your own service work,
see
Servicing the Airbag-Equipped Vehicle
0 71.
If equipped with remote vehicle start, open
the hood before performing any service
work to prevent remote starting the vehicle
accidentally. See Remote Vehicle Start 020.
Keep a record with all parts receipts and list
the mileage and the date of any service
work performed. See Maintenance Records
0 404.Caution
Even small amounts of contamination can
cause damage to vehicle systems. Do not
allow contaminants to contact the fluids,
reservoir caps, or dipsticks.
Hood
{Warning
Turn the vehicle off before opening the
hood. If the engine is running with the
hood open, you or others could be
injured.
{Warning
Components under the hood can get hot
from running the engine. To help avoid
the risk of burning unprotected skin,
never touch these components until they
have cooled, and always use a glove or
towel to avoid direct skin contact.
Clear any snow from the hood before
opening.