
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-15546003) - 2022 - CRC - 5/5/21
Driving and Operating 209
Driving and Operating
Driving Information
Driving for Better Fuel Economy . . . . . . . 210
Distracted Driving . . . . . . . . . . . . . . . . . . . . . 210
Defensive Driving . . . . . . . . . . . . . . . . . . . . . . 211
Impaired Driving . . . . . . . . . . . . . . . . . . . . . . . 211
Control of a Vehicle . . . . . . . . . . . . . . . . . . . . 211
Braking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 211
Steering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 212
Off-Road Recovery . . . . . . . . . . . . . . . . . . . . . 213
Loss of Control . . . . . . . . . . . . . . . . . . . . . . . . . 213
Off-Road Driving . . . . . . . . . . . . . . . . . . . . . . . 214
Driving on Wet Roads . . . . . . . . . . . . . . . . . 217
Hill and Mountain Roads . . . . . . . . . . . . . . 218
Winter Driving . . . . . . . . . . . . . . . . . . . . . . . . . 218
If the Vehicle Is Stuck . . . . . . . . . . . . . . . . . 219
Vehicle Load Limits . . . . . . . . . . . . . . . . . . . . 220
Truck-Camper Loading Information . . . . . 225
Starting and Operating
New Vehicle Break-In . . . . . . . . . . . . . . . . . . 226
Ignition Positions (Key Access) . . . . . . . . . 227
Ignition Positions (Keyless Access) . . . . . 229
Starting the Engine . . . . . . . . . . . . . . . . . . . 230
Engine Heater . . . . . . . . . . . . . . . . . . . . . . . . . 231
Retained Accessory Power (RAP) . . . . . . . 232
Shifting Into Park . . . . . . . . . . . . . . . . . . . . . . 233
Shifting out of Park . . . . . . . . . . . . . . . . . . . 234
Parking over Things That Burn . . . . . . . . 234Extended Parking . . . . . . . . . . . . . . . . . . . . . . 234
Engine Exhaust
Engine Exhaust . . . . . . . . . . . . . . . . . . . . . . . . 235
Running the Vehicle While Parked . . . . . 235
Automatic Transmission
Automatic Transmission . . . . . . . . . . . . . . . 235
Manual Mode . . . . . . . . . . . . . . . . . . . . . . . . . 238
Tow/Haul Mode . . . . . . . . . . . . . . . . . . . . . . . 240
Drive Systems
Four-Wheel Drive . . . . . . . . . . . . . . . . . . . . . . 240
Brakes
Antilock Brake System (ABS) . . . . . . . . . . 244
Electric Parking Brake . . . . . . . . . . . . . . . . . . 245
Brake Assist . . . . . . . . . . . . . . . . . . . . . . . . . . . 246
Hill Start Assist (HSA) . . . . . . . . . . . . . . . . . 246
Ride Control Systems
Traction Control/Electronic Stability
Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 247
Hill Descent Control (HDC) . . . . . . . . . . . . 248
Driver Mode Control . . . . . . . . . . . . . . . . . . 249
Locking Rear Axle . . . . . . . . . . . . . . . . . . . . . 250
Cruise Control
Cruise Control . . . . . . . . . . . . . . . . . . . . . . . . . 250
Driver Assistance Systems
Driver Assistance Systems . . . . . . . . . . . . . 252 Assistance Systems for Parking or
Backing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 253
Rear Vision Camera (RVC) . . . . . . . . . . . . . 254
Surround Vision System . . . . . . . . . . . . . . . 254
Park Assist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 261
Rear Cross Traffic Alert (RCTA) System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 262
Assistance Systems for Driving . . . . . . . . 263
Forward Collision Alert (FCA) System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 263
Automatic Emergency Braking (AEB) . . . . . . . . . . . . . . . . . . . . . . . . 265
Side Blind Zone Alert (SBZA) . . . . . . . . . . 266
Lane Change Alert (LCA) . . . . . . . . . . . . . . . 266
Lane Departure Warning (LDW) . . . . . . . 268
Fuel
Top Tier Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 269
Recommended Fuel . . . . . . . . . . . . . . . . . . . 269
Prohibited Fuels . . . . . . . . . . . . . . . . . . . . . . . 269
Fuels in Foreign Countries . . . . . . . . . . . . . 270
Fuel Additives . . . . . . . . . . . . . . . . . . . . . . . . . 270
E85 or FlexFuel . . . . . . . . . . . . . . . . . . . . . . . . 270
Filling the Tank (Pickup Models) . . . . . . . 271
Filling the Tank (Chassis Cab and Box Delete Models) . . . . . . . . . . . . . . . . . . . . . . 272
Filling a Portable Fuel Container . . . . . . . 273
Trailer Towing
General Towing Information . . . . . . . . . . . 273

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
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214 Driving and Operating
Off-Road Driving
Four-wheel-drive vehicles can be used for
off-road driving. Vehicles without four-wheel
drive and vehicles not equipped with All
Terrain (AT) or On-Off Road (OOR) tires must
not be driven off-road except on a level,
solid surface. For contact information about
the original equipment tires, see the
warranty manual.
One of the best ways for successful off-road
driving is to control the speed.
{Warning
When driving off-road, bouncing and
quick changes in direction can easily
throw you out of position. This could
cause you to lose control and crash. You
and your passengers should always wear
seat belts.
Before Driving Off-Road
.Have all necessary maintenance and
service work completed.
.Fuel the vehicle, fill fluid levels, and check
inflation pressure in all tires, including the
spare, if equipped.
.Read all the information about
four-wheel-drive vehicles in this manual.
.Remove any underbody air deflector,
if equipped. Re-attach the air deflector
after off-road driving.
.Know the local laws that apply to off-road
driving.
To gain more ground clearance if needed, it
may be necessary to remove the front fascia
lower air dam, if equipped. However, driving
without the air dam reduces fuel economy.
Caution
Operating the vehicle for extended
periods without the front fascia lower air
dam installed can cause improper airflow
to the engine. Reattach the front fascia
air dam after off-road driving.
Loading the Vehicle for Off-Road Driving
{Warning
.Unsecured cargo on the load floor can
be tossed about when driving over
rough terrain. You or your passengers
can be struck by flying objects. Secure
the cargo properly. (Continued)
Warning (Continued)
.Keep cargo in the cargo area as far
forward and as low as possible. The
heaviest things should be on the floor,
forward of the rear axle.
.Heavy loads on the roof raise the
vehicle's center of gravity, making it
more likely to roll over. You can be
seriously or fatally injured if the
vehicle rolls over. Put heavy loads
inside the cargo area, not on the roof.
For more information about loading the
vehicle, see Vehicle Load Limits 0220 and
Tires 0344.
Environmental Concerns
.Always use established trails, roads, and
areas that have been set aside for public
off-road recreational driving and obey all
posted regulations.
.Do not damage shrubs, flowers, trees,
or grasses or disturb wildlife.
.Do not park over things that burn. See
Parking over Things That Burn 0234.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
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220 Driving and Operating
Rocking the Vehicle to Get It OutCaution
Do not hold the steering wheel at full
rotation for more than 15 seconds and/or
at an elevated RPM. Damage may occur
to the power steering system and there
may be loss of power steering assist.
Turn the steering wheel left and right to
clear the area around the front wheels. Then
make sure the wheels are pointed straight
ahead. For four-wheel-drive vehicles, shift
into Four-Wheel Drive High. Turn the TCS
off. Shift back and forth between R (Reverse)
and a forward gear, spinning the wheels as
little as possible. To prevent transmission
wear, wait until the wheels stop spinning
before shifting gears. Slowly spinning the
wheels in the forward and reverse directions
causes a rocking motion that could free the
vehicle. If that does not get the vehicle out
after a few tries, it might need to be towed
out. See Towing the Vehicle 0377. Recovery
hooks can be used, if the vehicle has them.
Recovery Hooks
{Warning
Never pull on recovery hooks from the
side. The hooks could break and you and
others could be injured. When using
recovery hooks, always pull the vehicle
from the front.
Caution
Never use recovery hooks to tow the
vehicle. The vehicle could be damaged,
and the repairs would not be covered by
the vehicle warranty. If equipped, there are recovery hooks at the
front of the vehicle. Use them if the vehicle
is stuck off-road and needs to be pulled
some place to continue driving.
Vehicle Load Limits
It is very important to know how much
weight the vehicle can carry. This
weight is called the vehicle capacity
weight and includes the weight of all
occupants, cargo, and all
nonfactory-installed options. Two labels
on the vehicle may show how much
weight it was designed to carry: the
Tire and Loading Information label and
the Certification/Tire label.
{Warning
Do not load the vehicle any heavier
than the Gross Vehicle Weight Rating
(GVWR), or either the maximum
front or rear Gross Axle Weight
Rating (GAWR). This can cause
systems to break and change the
way the vehicle handles. This could
cause loss of control and a crash.
(Continued)

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
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Driving and Operating 233
.Audio System
.OnStar System
Shifting Into Park
{Warning
It can be dangerous to get out of the
vehicle if the shift lever is not fully in
P (Park) with the parking brake firmly set.
The vehicle can roll. If you have left the
engine running, the vehicle can move
suddenly. You or others could be injured.
To be sure the vehicle will not move,
even when you are on fairly level ground,
use the steps that follow. With
four-wheel drive, if the transfer case is in
N (Neutral), the vehicle will be free to
roll, even if the shift lever is in P (Park).
Be sure the transfer case is in a drive
gear. If towing a trailer, seeDriving
Characteristics and Towing Tips 0274.
1. Hold the brake pedal down, then set the parking brake. See Electric Parking Brake
0 245. 2. Move the shift lever into P (Park) by
pulling the shift lever toward you and
moving it up as far as it will go.
3. Be sure the transfer case, if equipped, is in a drive gear, not in N (Neutral).
4. Turn the ignition off. For Key Access, push the ignition key in, toward the
steering column, and then turn the
ignition off.
5. For Key Access, remove the key and take it with you. If you can leave the vehicle
with the ignition key in your hand, the
vehicle is in P (Park).
For Keyless Access, take the Remote
Keyless Entry (RKE) transmitter with you.
Leaving the Vehicle with the Engine
Running
{Warning
It can be dangerous to leave the vehicle
with the engine running. The vehicle
could move suddenly if the shift lever is
not fully in P (Park) with the parking
brake firmly set.
(Continued)
Warning (Continued)
If you have four-wheel drive and the
transfer case is in N (Neutral), the vehicle
will be free to roll, even if the shift lever
is in P (Park). So be sure the transfer case
is in a drive gear–not in N (Neutral).
And, if you leave the vehicle with the
engine running, it could overheat and
even catch fire. You or others could be
injured. Do not leave the vehicle with the
engine running unless you have to.
If you have to leave the vehicle with the
engine running, be sure the vehicle is in
P (Park) and the parking brake is firmly set
before you leave it. After moving the shift
lever into P (Park), hold the regular brake
pedal down. Then, see if you can move the
shift lever away from P (Park) without first
pulling it toward you. If you can, it means
that the shift lever was not fully locked into
P (Park).

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
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236 Driving and Operating
P :This position locks the rear wheels. Use
P (Park) when starting the engine because
the vehicle cannot move easily.
When parked on a hill, especially when the
vehicle has a heavy load, you might notice
an increase in the effort to shift out of
P (Park). See “Torque Lock” underShifting
Into Park 0233.
{Warning
It is dangerous to get out of the vehicle
if the shift lever is not fully in P (Park)
with the parking brake firmly set. The
vehicle can roll.
Do not leave the vehicle when the engine
is running. If you have left the engine
running, the vehicle can move suddenly.
You or others could be injured. To be
sure the vehicle will not move, even
when you are on fairly level ground,
always set the parking brake and move
the shift lever to P (Park). See Shifting
Into Park 0233 and
Driving Characteristics and Towing Tips
0 274.
{Warning
If equipped with four-wheel drive, the
vehicle will be free to roll if the transfer
case is in N (Neutral), even when the shift
lever is in P (Park). You or someone else
could be seriously injured. Be sure the
transfer case is in a drive gear —2
m, 4m,
or 4
n— or set the parking brake before
placing the transfer case in N (Neutral).
See Four-Wheel Drive 0240.
R : Use this gear to back up.
Caution
Shifting to R (Reverse) while the vehicle is
moving forward could damage the
transmission. The repairs would not be
covered by the vehicle warranty. Shift to
R (Reverse) only after the vehicle is
stopped. To rock the vehicle back and forth to get
out of snow, ice, or sand without damaging
the transmission, see
If the Vehicle Is Stuck
0 219.
N : In this position, the engine does not
connect with the wheels. To restart the
engine when the vehicle is already moving,
use N (Neutral) only.
Also, use N (Neutral) when the vehicle is
being towed.
{Warning
Shifting into a drive gear while the
engine is running at high speed is
dangerous. Unless your foot is firmly on
the brake pedal, the vehicle could move
very rapidly. You could lose control and
hit people or objects. Do not shift into a
drive gear while the engine is running at
high speed.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
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240 Driving and Operating
10-Speed Automatic TransmissionGear before shifting from D (Drive) to L (Manual Mode) 10th 9th 8th 7th 6th 5th 4th 3rd 2nd 1st
Range after shifting from D (Drive) to L (Manual
Mode) –Tow/Haul not engaged L7 L7 L7 L6 L5 L4 L3 L3 L2 L1
Range after shifting from D (Drive) to L (Manual
Mode) –Tow/Haul engaged L7 L7 L6 L5 L4 L3 L3 L3 L2 L1
Tow/Haul Mode
The Tow/Haul Mode adjusts the
transmission shift pattern to reduce shift
cycling. This provides increased performance,
vehicle control, and enhanced transmission
and engine cooling when driving down steep
hills or mountain grades, when towing,
or when hauling heavy loads. See
Driver
Mode Control 0249 to activate Tow/
Haul Mode.
For vehicles without Driver Mode Control,
press the Tow/Haul button on the center
stack.
If equipped with Active Hydraulic Assist, the
vehicle will provide a stiffer steering
response when Tow/Haul mode is engaged
to provide enhanced steering functionality.
Tow/Haul Mode Grade Braking
Tow/Haul Mode Grade Braking is only
enabled while the Tow/Haul Mode is
selected and the vehicle is not in the Range
Selection Mode. See Manual Mode0238.
Tow/Haul Mode Grade Braking assists in
maintaining desired vehicle speeds when
driving on downhill grades by using the
engine and transmission to slow the vehicle.
See Towing Equipment 0281.
Drive Systems
Four-Wheel Drive
If equipped, four-wheel drive engages the
front axle for extra traction.
Read the appropriate section for transfer
case operation before using.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
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Driving and Operating 241
Caution
Do not drive on clean, dry pavement in
4
mand 4n(if equipped) for an extended
period of time. These conditions may
cause premature wear on the vehicle’s
powertrain.
Driving on clean, dry pavement in 4
mor
4
nmay:
.Cause a vibration to be felt in the
steering system.
.Cause tires to wear faster.
{Warning
If equipped with four-wheel drive, the
vehicle will be free to roll if the transfer
case is in N (Neutral), even when the shift
lever is in P (Park). You or someone else
could be seriously injured. Be sure the
transfer case is in a drive gear —2
m, 4m,
or 4
n— or set the parking brake before
placing the transfer case in N (Neutral).
See Shifting Into Park 0233.
Caution
Extended high-speed operation in 4n
may damage or shorten the life of the
drivetrain.
An engagement noise and bump is normal
when shifting between 4
nand 4mor
N (Neutral), with the engine running.
Shifting into 4
nwill turn Traction Control
and StabiliTrak/Electronic Stability Control
(ESC) off. See Traction Control/Electronic
Stability Control 0247.
Automatic Transfer Case
Two-Speed Transfer Case
If equipped, the transfer case controls are
used to shift into and out of four-wheel
drive.
To shift the transfer case, press the desired
button. The graphic in the instrument
cluster will flash while a shift is in progress.
The graphic displayed will change to indicate
the setting requested.
When the shift is complete the graphic will
stop flashing. The DIC message turns off
once the shift is complete. If the transfer
case cannot complete a shift request, it will
go back to its last chosen setting.
The settings are:
N (Neutral) : Use only when the vehicle
needs to be towed. See Recreational Vehicle
Towing 0378 or
Towing the Vehicle 0377.
2
m(Two-Wheel Drive High) : Use for driving
on most streets and highways. The front
axle is not engaged. This setting provides
the best fuel economy.
AUTO (Automatic Four-Wheel Drive) : Use
when road surface conditions are variable.
When driving in AUTO, the front axle is
engaged, and the vehicle's power is sent to
the front and rear wheels automatically

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
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242 Driving and Operating
based on driving conditions. This setting
provides slightly lower fuel economy
than 2
m.
4
m(Four-Wheel Drive High) : Use this
setting when extra traction is needed, such
as when driving on snowy or icy roads,
when off-roading, or when plowing snow.
4
n(Four-Wheel Drive Low) : This setting
engages the front axle and delivers extra
torque. Choose 4
nwhen driving off-road in
deep sand, deep mud, or deep snow, and
while climbing or descending steep hills.
While driving in 4
n, keep vehicle speed
below 72 km/h (45 mph).
Shifting into 4
nwill turn Traction Control
and StabiliTrak/ESC off. See Traction Control/
Electronic Stability Control 0247.
Shifts between 2
m, 4m, and AUTO
Any of these shifts can be made at normal
driving speed.
The actual 4x4 shift request is only made
after the button is released. The 4x4 graphic
will remain flashing until the shift request
has completed. A DIC message displays to
indicate that the 4x4 transfer case has been
requested to shift to the new desired state. Once the 4x4 shift has completed, the DIC
message disappears, the 4x4 graphic stops
flashing, and the current setting is indicated.
When a shift to 2
mis completed successfully
while in P (Park), the parking brake will
engage. To resume driving, shift the
transmission to the desired gear and
manually release the parking brake or press
the accelerator pedal to begin driving. See
Electric Parking Brake 0245.
If equipped, use 4
n, AUTO, or 4mto provide
additional traction when parking on a steep
grade with poor traction such as ice, snow,
mud, or gravel.
Shifting Into 4
n
1. The ignition must be on and the vehicle must be stopped or moving less than
5 km/h (3 mph) with the transmission in
N (Neutral). It is best for the vehicle to
be moving 1.6 to 3.2 km/h (1 to 2 mph).
2. Press 4
n. The actual 4x4 shift request is
only made after the button is released.
The 4x4 graphic will remain flashing
until the shift request has completed.
A DIC message displays to indicate that
the 4x4 transfer case has been requested
to shift to the new desired state. Once the 4x4 shift has completed, the
DIC message disappears, the 4x4 graphic
stops flashing and the current setting is
indicated.
If vehicle speed is higher when shift request
occurs, a DIC message displays. Reduce
vehicle speed.
If the transmission is not in N (Neutral)
when shift request occurs, a DIC message
displays. The vehicle will allow 20 seconds
for the shift to occur. After this time, a
graphic in the instrument cluster will
indicate that the transfer case is in 4
n.
Caution
Shifting the transmission into gear before
the requested mode indicator light has
stopped flashing could damage the
transfer case.
If the transmission is not shifted into
N (Neutral) or the vehicle has not slowed to
5 km/h (3 mph) within 20 seconds, the
transfer case will remain in its original state.
This will be indicated in the instrument
cluster.