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Driving and Operating 219
.Allow greater following distance and
watch for slippery spots. Icy patches can
occur on otherwise clear roads in shaded
areas. The surface of a curve or an
overpass can remain icy when the
surrounding roads are clear. Avoid sudden
steering maneuvers and braking while
on ice.
.Turn off cruise control.
Blizzard Conditions
Stop the vehicle in a safe place and signal
for help. Stay with the vehicle unless there
is help nearby. If possible, use Roadside
Assistance. SeeRoadside Assistance Program
0 412. To get help and keep everyone in the
vehicle safe:
.Turn on the hazard warning flashers.
.Tie a red cloth to an outside mirror.
{Warning
Snow can trap engine exhaust under the
vehicle. This may cause exhaust gases to
get inside. Engine exhaust contains
carbon monoxide (CO), which cannot be
seen or smelled. It can cause
unconsciousness and even death.
(Continued)
Warning (Continued)
If the vehicle is stuck in snow:
.Clear snow from the base of the
vehicle, especially any blocking the
exhaust pipe.
.Open a window about 5 cm (2 in) on
the vehicle side that is away from the
wind, to bring in fresh air.
.Fully open the air outlets on or under
the instrument panel.
.Adjust the climate control system to
circulate the air inside the vehicle and
set the fan speed to the highest
setting. See“Climate Control Systems.”
For more information about CO, see
Engine Exhaust 0235.
To save fuel, run the engine for short
periods to warm the vehicle and then shut
the engine off and partially close the
window. Moving about to keep warm also
helps.
If it takes time for help to arrive, when
running the engine, push the accelerator
pedal slightly so the engine runs faster than
the idle speed. This keeps the battery charged to restart the vehicle and to signal
for help with the headlamps. Do this as
little as possible, to save fuel.
If the Vehicle Is Stuck
Slowly and cautiously spin the wheels to
free the vehicle when stuck in sand, mud,
ice, or snow. See
“Rocking the Vehicle to Get
It Out” later in this section.
The Traction Control/Electronic Stability
Control can often help to free a stuck
vehicle. See Traction Control/Electronic
Stability Control 0247. If TC/ESC cannot free
the vehicle, see “Rocking the Vehicle to Get
it Out” following.
{Warning
If the vehicle's tires spin at high speed,
they can explode, and you or others
could be injured. The vehicle can
overheat, causing an engine compartment
fire or other damage. Spin the wheels as
little as possible and avoid going above
56 km/h (35 mph).
For information about using tire chains on
the vehicle, see Tire Chains0362.
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
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Driving and Operating 247
HSA is available when the vehicle is facing
uphill in a forward gear, or when facing
downhill in R (Reverse). The vehicle must
come to a complete stop on a grade for HSA
to activate.
Ride Control Systems
Traction Control/Electronic
Stability Control
System Operation
The vehicle has a Traction Control System
(TCS) and StabiliTrak/Electronic Stability
Control (ESC) system. These systems help
limit wheel spin and assist the driver in
maintaining control, especially on slippery
road conditions.
TCS activates if it senses any of the drive
wheels are spinning or beginning to lose
traction. When this happens, TCS applies the
brakes to the spinning wheels and reduces
engine power to limit wheel spin.
StabiliTrak/ESC activates when the vehicle
senses a difference between the intended
path and the direction the vehicle is actually
traveling. StabiliTrak/ESC selectively applies
braking pressure to any one of the vehicle
wheel brakes to assist the driver in keepingthe vehicle on the intended path. Trailer
Sway Control (TSC) is also on automatically
when the vehicle is started. See
Trailer Sway
Control (TSC) 0291.
If cruise control is being used and traction
control or StabiliTrak/ESC begins to limit
wheel spin, cruise control will disengage.
Cruise control may be turned back on when
road conditions allow.
Both systems come on automatically when
the vehicle is started and begins to move.
The systems may be heard or felt while
they are operating or while performing
diagnostic checks. This is normal and does
not mean there is a problem with the
vehicle.
It is recommended to leave both systems on
for normal driving conditions, but it may be
necessary to turn TCS off if the vehicle gets
stuck in sand, mud, ice, or snow. See If the
Vehicle Is Stuck 0219 and “Turning the
Systems Off and On” later in this section.
When the transfer case (if equipped) is in
Four-Wheel Drive Low, the stability system
is automatically disabled,
gcomes on, and
the appropriate message will appear on the Driver Information Center (DIC). Both
traction control and StabiliTrak/ESC are
automatically disabled in this condition.
The indicator light for both systems is in the
instrument cluster. This light will:
.Flash when TCS is limiting wheel spin.
.Flash when StabiliTrak/ESC is activated.
.Turn on and stay on when either system
is not working.
If either system fails to turn on or to
activate, a message displays in the Driver
Information Center (DIC), and
dcomes on
and stays on to indicate that the system is
inactive and is not assisting the driver in
maintaining control. The vehicle is safe to
drive, but driving should be adjusted
accordingly.
If
dcomes on and stays on:
1. Stop the vehicle.
2. Turn the engine off and wait 15 seconds.
3. Start the engine.
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
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250 Driving and Operating
System (ABS), StabiliTrak/Electronic Stability
Control (ESC), and Traction Control System
(TCS) performance.
For more information on off-road driving see
Off-Road Driving0214.
_Tow/Haul Mode : Use this mode
when hauling heavy loads to provide
increased performance and vehicle control.
Tow/Haul Mode adjusts the transmission
shift pattern, trailer sway, and steering.
If the vehicle is turned off with Tow/Haul
Mode active and then restarted within four
hours or less, Tow/Haul will remain active.
Otherwise, the vehicle will start in
Normal Mode.
If the vehicle has a diesel engine, exhaust
braking is automatically activated when
Tow/Haul Mode is selected. It maintains
vehicle speed by automatically
implementing a shift pattern that uses the
engine and the transmission to slow the
vehicle. The system will command
downshifts and use the turbocharger on the
engine to reduce vehicle speed when the
brake is applied. The normal tow/haul shift
pattern will return once the vehicle is on a
low grade or when the accelerator pedal is
pressed. While in the Electronic Range Select (ERS)
Mode, grade breaking is deactivated,
allowing the driver to select a range and
limiting the highest gear available. See
Manual Mode
0238.
For more information on trailer weight
specifications, see Towing Equipment 0281.
Locking Rear Axle
Vehicles with a locking rear axle can give
more traction on snow, mud, ice, sand,
or gravel. It works like a standard axle most
of the time, but when traction is low, this
feature will allow the rear wheel with the
most traction to move the vehicle.
Cruise Control
{
Warning
Cruise control can be dangerous where
you cannot drive safely at a steady
speed. Do not use cruise control on
winding roads or in heavy traffic.
Cruise control can be dangerous on
slippery roads. On such roads, fast
changes in tire traction can cause (Continued)
Warning (Continued)
excessive wheel slip, and you could lose
control. Do not use cruise control on
slippery roads.
If equipped with cruise control, a speed of
about 40 km/h (25 mph) or more can be
maintained without keeping your foot on
the accelerator. Cruise control does not work
at speeds below about 40 km/h (25 mph).
If the cruise control is being used and the
Traction Control System (TCS) or StabiliTrak/
Electronic Stability Control (ESC) begins to
limit wheel spin, the cruise control will
automatically disengage. See Traction
Control/Electronic Stability Control 0247. If a
collision alert occurs when cruise control is
activated, cruise control is disengaged. See
Forward Collision Alert (FCA) System 0263.
When road conditions allow you to safely
use it again, cruise control can be turned
back on.
Turning off the TCS or StabiliTrak/ESC
system will disengage the cruise control.
If the brakes are applied, cruise control
disengages.
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
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Driving and Operating 251
5:Press to turn cruise control on or off.
A white indicator comes on or off in the
instrument cluster.
+RES : If there is a set speed in memory,
press the control up briefly to resume to
that speed or press and hold to accelerate.
If cruise control is already engaged, use to
increase vehicle speed.
SET− :Press the control down briefly to set
the speed and activate cruise control.
If cruise control is already engaged, use to
decrease vehicle speed.
*: Press to disengage cruise control
without erasing the set speed from memory. Setting Cruise Control
If
5is on when not in use, SET−
or +RES
could get pressed and go into cruise when
not desired. Keep
5off when cruise is not
being used.
1. Press
5to turn the cruise system on.
2. Get up to the desired speed.
3. Press and release SET−.
4. Remove your foot from the accelerator.
The cruise control indicator on the
instrument cluster turns green after cruise
control has been set to the desired speed.
See Instrument Cluster 0107.
Resuming a Set Speed
If the cruise control is set at a desired speed
and then the brakes are applied or
*is
pressed, the cruise control is disengaged
without erasing the set speed from memory.
Once the vehicle reaches about 40 km/h
(25 mph) or more, press RES+ up briefly. The
vehicle returns to the previously set speed.
Increasing Speed While Using Cruise Control
Do one of the following:
.Press and hold +RES up until the desired
speed is reached, then release it.
.To increase vehicle speed in small
increments, press +RES up briefly. For
each press, the vehicle goes about 1 km/h
(1 mph) faster.
The speedometer reading can be displayed
in either English or metric units. See
Instrument Cluster 0107. The increment
value used depends on the units displayed.
Reducing Speed While Using Cruise Control
Do one of the following:
.Press and hold SET– down until the
desired lower speed is reached, then
release it.
.To slow down in small increments, press
SET– down briefly. For each press, the
vehicle goes about 1 km/h (1 mph) slower.
The speedometer reading can be displayed
in either English or metric units. See
Instrument Cluster 0107. The increment
value used depends on the units displayed.
Passing Another Vehicle While Using Cruise
Control
Use the accelerator pedal to increase the
vehicle speed. When you take your foot off
the pedal, the vehicle will slow down to the
previously set cruise speed. While pressing
the accelerator pedal or shortly following
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
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252 Driving and Operating
the release to override cruise control, briefly
pressing SET–will result in cruise control set
to the current vehicle speed.
Using Cruise Control on Hills
How well the cruise control works on hills
depends on the vehicle speed, the load, and
the steepness of the hills. When going up
steep hills, pressing the accelerator pedal
may be necessary to maintain vehicle speed.
While going downhill, cruise braking helps
maintain driver selected speed.
Cruise Grade Braking is enabled when the
vehicle is started and cruise control is active.
It is not enabled in Range Selection Mode.
It assists in maintaining driver selected
speed when driving on downhill grades by
using the engine and transmission to slow
the vehicle.
For other forms of descent control, see Hill
Descent Control (HDC) 0248, Automatic
Transmission 0235, and Tow/Haul Mode
0 240.
Ending Cruise Control
There are four ways to end cruise control:
.Step lightly on the brake pedal.
.Press*.
.Shift the transmission to N (Neutral).
.To turn off cruise control, press5.
Erasing Speed Memory
The cruise control set speed is erased from
memory if
5is pressed or the ignition is
turned off.
Driver Assistance Systems
This vehicle may have features that work
together to help avoid crashes or reduce
crash damage while driving, backing, and
parking. Read this entire section before
using these systems.
{Warning
Do not rely on the Driver Assistance
Systems. These systems do not replace
the need for paying attention and driving
safely. You may not hear or feel alerts or
warnings provided by these systems.
Failure to use proper care when driving
may result in injury, death, or vehicle
damage. See Defensive Driving 0211.
Under many conditions, these systems
will not: (Continued)
Warning (Continued)
.Detect children, pedestrians, bicyclists,
or animals.
.Detect vehicles or objects outside the
area monitored by the system.
.Work at all driving speeds.
.Warn you or provide you with enough
time to avoid a crash.
.Work under poor visibility or bad
weather conditions.
.Work if the detection sensor is not
cleaned or is covered by ice, snow,
mud, or dirt.
.Work if the detection sensor is
covered up, such as with a sticker,
magnet, or metal plate.
.Work if the area surrounding the
detection sensor is damaged or not
properly repaired.
Complete attention is always required
while driving, and you should be ready to
take action and apply the brakes and/or
steer the vehicle to avoid crashes.
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
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264 Driving and Operating
{Warning
FCA does not provide a warning to help
avoid a crash, unless it detects a vehicle.
FCA may not detect a vehicle ahead if
the FCA sensor is blocked by dirt, snow,
or ice, or if the windshield is damaged.
It may also not detect a vehicle on
winding or hilly roads, or in conditions
that can limit visibility such as fog, rain,
or snow, or if the headlamps or
windshield are not cleaned or in proper
condition. Keep the windshield,
headlamps, and FCA sensors clean and in
good repair.
Collision Alert
With Head-Up Display
Without Head-Up Display
When your vehicle approaches another
detected vehicle too rapidly, the red FCA
display will flash on the windshield. Also,
eight rapid high-pitched beeps will sound
from the front, or both sides of the Safety
Alert Seat will pulse five times. When this
Collision Alert occurs, the brake system may
prepare for driver braking to occur more
rapidly which can cause a brief, mild
deceleration. Continue to apply the brake
pedal as needed. Cruise control may be
disengaged when the Collision Alert occurs.
Tailgating Alert
The vehicle ahead indicator will display
amber when you are following a vehicle
ahead much too closely.
Selecting the Alert Timing
The Collision Alert control is on the steering
wheel. Press
[to set the FCA timing to
Far, Medium, or Near. The first button press
shows the current setting on the DIC.
Additional button presses will change this
setting. The chosen setting will remain until
it is changed and will affect the timing of
both the Collision Alert and the Tailgating
Alert features. The timing of both alerts will
vary based on vehicle speed. The faster the
vehicle speed, the farther away the alert will
occur. Consider traffic and weather
conditions when selecting the alert timing.
The range of selectable alert timings may
not be appropriate for all drivers and driving
conditions.
Unnecessary Alerts
FCA may provide unnecessary alerts for
turning vehicles, vehicles in other lanes,
objects that are not vehicles, or shadows.
These alerts are normal operation and the
vehicle does not need service.
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
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274 Driving and Operating
Driving Characteristics and
Towing Tips
{Warning
You can lose control when towing a
trailer if the correct equipment is not
used or the vehicle is not driven properly.
For example, if the trailer is too heavy or
the trailer brakes are inadequate for the
load, the vehicle may not stop as
expected. You and others could be
seriously injured. The vehicle may also be
damaged, and the repairs would not be
covered by the vehicle warranty. Pull a
trailer only if all the steps in this section
have been followed. Ask your dealer for
advice and information about towing a
trailer with the vehicle.
Driving with a Trailer
Trailering is different than just driving the
vehicle by itself. Trailering means changes in
handling, acceleration, braking, durability,
and fuel economy. Successful, safe trailering
takes correct equipment, and it has to be
used properly.The following information has many
time-tested, important trailering tips and
safety rules. Many of these are important
for your safety and that of your passengers.
Read this section carefully before pulling a
trailer.
When towing a trailer:
.Become familiar with and follow all state
and local laws that apply to trailer
towing. These requirements vary from
state to state.
.State laws may require the use of
extended side view mirrors. Even if not
required, you should install extended side
view mirrors if your visibility is limited or
restricted while towing.
.Do not tow a trailer during the first
800 km (500 mi) of vehicle use to prevent
damage to the engine, axle, or other
parts.
.It is recommended to perform the first oil
change before heavy towing.
.During the first 800 km (500 mi) of trailer
towing, do not drive over 80 km/h
(50 mph) and do not make starts at full
throttle.
.Vehicles can tow in D (Drive). Tow/Haul
Mode is recommended for heavier trailers.
See
Tow/Haul Mode 0240. If the transmission downshifts too often, a
lower gear may be selected using Manual
Mode. See
Manual Mode 0238.
If equipped, the following driver assistance
features should be turned off when towing
a trailer:
.Park Assist
.Automatic Parking Assist (APA)
.Reverse Automatic Braking (RAB)
If equipped, the following driver assistance
features should be turned to alert or off
when towing a trailer, unless equipped with
Super Cruise:
.Automatic Emergency Braking (AEB)
.Front Pedestrian Braking (FPB)
If equipped with Lane Change Alert (LCA),
the LCA detection zones that extend back
from the side of the vehicle do not move
further back when a trailer is towed. Use
caution while changing lanes when towing a
trailer.
If equipped with Rear Cross Traffic Alert
(RCTA), use caution while backing up when
towing a trailer, as the RCTA detection zones
that extend out from the back of the vehicle
do not move further back when a trailer is
towed.
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
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430 Index
CheckEngine Light (Malfunction Indicator) . . . . 116
Ignition Transmission Lock . . . . . . . . . . . . . 328
Child Restraints Infants and Young Children . . . . . . . . . . . . . 74
Lower Anchors and Tethers forChildren . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Older Children . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Securing . . . . . . . . . . . . . . . . . . . . . . . . 89, 93, 95
Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Circuit Breakers . . . . . . . . . . . . . . . . . . . . . . . . . . 336
Cleaning
Exterior Care . . . . . . . . . . . . . . . . . . . . . . . . . . . 381
Interior Care . . . . . . . . . . . . . . . . . . . . . . . . . . . 386
Climate Control Systems . . . . . . . . . . . . . . . . . 202 Air Conditioning . . . . . . . . . . . . . . . . . . . . . . . 202
Dual Automatic . . . . . . . . . . . . . . . . . . . . . . . . 204
Heating . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Cluster, Instrument . . . . . . . . . . . . . . . . . . . . . . 107
Collision Damage Repair . . . . . . . . . . . . . . . . . .415
Compartments Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Compass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Connected Services Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . 425
Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . 427
Navigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 425 Connections
Connected Services . . . . . . . . . . . . . . . . . . . . 425
Control Hill Descent . . . . . . . . . . . . . . . . . . . . . . . . . . . . 248
Traction and Electronic Stability . . . . . . . 247
Control Light Hill Descent . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Control of a Vehicle . . . . . . . . . . . . . . . . . . . . . . 211
Controls Steering Wheel . . . . . . . . . . . . . . . . . . . . . . . . . 151
Convex Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Coolant
Engine Temperature Gauge . . . . . . . . . . . . . 113
Engine Temperature Warning Light . . . . . 121
Cooling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202, 204
Cooling System . . . . . . . . . . . . . . . . . . . . . . . . . . 316
Courtesy Transportation Program . . . . . . . . 414
Coverage Explanations . . . . . . . . . . . . . . . . . . . . 173
Cruise Control . . . . . . . . . . . . . . . . . . . . . . . . . . . 250 Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Cupholders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Customer Assistance . . . . . . . . . . . . . . . . . . . . . . 411
Offices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 411
Text Telephone (TTY) Users . . . . . . . . . . . . . 411
Customer Information
Publications Ordering Information . . . . . 416
Customer Satisfaction Procedure . . . . . . . . . 409
Cybersecurity . . . . . . . . . . . . . . . . . . . . . . . . . . . . 418D
Damage Repair, Collision . . . . . . . . . . . . . . . . . .415
Danger, Warning, and Caution . . . . . . . . . . . . . .2
Data Collection Infotainment System . . . . . . . . . . . . . . . . . . 419
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 419
Data Recorders, Event . . . . . . . . . . . . . . . . . . . 419
Database Coverage Explanations . . . . . . . . . . 173
Daytime Running Lamps (DRL) . . . . . . . . . . . . 141
Defensive Driving . . . . . . . . . . . . . . . . . . . . . . . . . 211
Delayed Locking . . . . . . . . . . . . . . . . . . . . . . . . . . .22
Destination . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166
Diagnostics Connected Services . . . . . . . . . . . . . . . . . . . . 427
Distracted Driving . . . . . . . . . . . . . . . . . . . . . . . . 210
Dome Lamps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .145
Door Ajar Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Delayed Locking . . . . . . . . . . . . . . . . . . . . . . . . 22
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Power Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Drive Belt Routing, Engine . . . . . . . . . . . . . . . 408
Driver Teen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190
Driver Assistance Systems . . . . . . . . . . . . . . . 252
Driver Information Center (DIC) . . . . . . 124, 125
Driver Mode Control . . . . . . . . . . . . . . . . . . . . . 249
Driver Mode Control Light . . . . . . . . . . . . . . . . 121