Chevrolet Silverado 1500 Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico/Paraguay-14632303) - 2021 - CRC - 11/9/20
Vehicle Care 401
.Ice scrapers or other hard items.
.Aftermarket appearance caps or covers
while the lamps are illuminated, due to
excessive heat generated.
Caution
Failure to clean lamps properly can cause
damage to the lamp cover that would
not be covered by the vehicle warranty.
Caution
Using wax on low gloss black finish
stripes can increase the gloss level and
create a non-uniform finish. Clean low
gloss stripes with soap and water only.
Air Intakes
Clear debris from the air intakes, between
the hood and windshield, when washing the
vehicle.
Shutter System
The vehicle may have a shutter system
designed to help improve fuel economy.
Keep the shutter system clear of debris,
snow and ice. If the check engine light is
activated, please check to see if the shutter
system is clear of debris, snow or ice.
Windshield and Wiper Blades
Clean the outside of the windshield with
glass cleaner.Clean rubber blades using a lint-free cloth or
paper towel soaked with windshield washer
fluid or a mild detergent. Wash the
windshield thoroughly when cleaning the
blades. Bugs, road grime, sap, and a buildup
of vehicle wash/wax treatments may cause
wiper streaking.
Replace the wiper blades if they are worn or
damaged. Damage can be caused by
extreme dusty conditions, sand, salt, heat,
sun, snow, and ice.
Weatherstrips
Apply weatherstrip lubricant on
weatherstrips to make them last longer, seal
better, and not stick or squeak. Lubricate
weatherstrips once a year. Hot, dry climates
may require more frequent application. Black
marks from rubber material on painted
surfaces can be removed by rubbing with a
clean cloth. See
Recommended Fluids and
Lubricants 0418.
Tires
Use a stiff brush with tire cleaner to clean
the tires.
Chevrolet Silverado 1500 Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico/Paraguay-14632303) - 2021 - CRC - 11/9/20
402 Vehicle Care
Caution
Using petroleum-based tire dressing
products on the vehicle may damage the
paint finish and/or tires. When applying a
tire dressing, always wipe off any
overspray from all painted surfaces on
the vehicle.
Wheels and Wheel Trim
Use a soft, clean cloth with mild soap and
water to clean the wheels. After rinsing
thoroughly with clean water, dry with a
soft, clean towel. A wax may then be
applied.
Caution
Chrome wheels and chrome wheel trim
may be damaged if the vehicle is not
washed after driving on roads that have
been sprayed with magnesium chloride or
calcium chloride. These are used on roads
for conditions such as dust and ice.
Always wash the chrome with soap and
water after exposure.
Caution
To avoid surface damage on wheels and
wheel trim, do not use strong soaps,
chemicals, abrasive polishes, cleaners,
or brushes. Use only GM approved
cleaners. Do not drive the vehicle through
an automatic car wash that uses silicon
carbide tire/wheel cleaning brushes.
Damage could occur and the repairs
would not be covered by the vehicle
warranty.
Brake System
Visually inspect brake lines and hoses for
proper hook-up, binding, leaks, cracks,
chafing, etc. Inspect disc brake pads for wear
and rotors for surface condition. Inspect
drum brake linings/shoes for wear or cracks.
Inspect all other brake parts.
Steering, Suspension, and Chassis
Components
Visually inspect steering, suspension, and
chassis components for damaged, loose,
or missing parts or signs of wear at least
once a year.Inspect power steering for proper
attachment, connections, binding, cracks,
chafing, etc.
Visually check constant velocity joint boots
and axle seals for leaks.
Caution
Lubrication of applicable suspension
points should not be done unless the
temperature is
−12 °C (10 °F) or higher,
or damage could result.
Body Component Lubrication
Lubricate all key lock cylinders, hood hinges,
liftgate hinges, and the steel fuel door hinge
unless the components are plastic. Applying
silicone grease on weatherstrips with a clean
cloth will make them last longer, seal better,
and not stick or squeak.
Underbody Maintenance
At least twice a year, spring and fall, use
plain water to flush any corrosive materials
from the underbody. Take care to
thoroughly clean any areas where mud and
other debris can collect. If equipped with
power assist steps, extend them and then
use a high pressure wash to clean all joints
and gaps.
Chevrolet Silverado 1500 Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico/Paraguay-14632303) - 2021 - CRC - 11/9/20
404 Vehicle Care
Caution
To prevent scratching, never use abrasive
cleaners on automotive glass. Abrasive
cleaners or aggressive cleaning may
damage the rear window defogger.
Cleaning the windshield with water during
the first three to six months of ownership
will reduce tendency to fog.
Speaker Covers
Vacuum around a speaker cover gently, so
that the speaker will not be damaged. Clean
spots with water and mild soap.
Coated Moldings
Coated moldings should be cleaned.
.When lightly soiled, wipe with a sponge
or soft, lint-free cloth dampened with
water.
.When heavily soiled, use warm soapy
water.
Fabric/Carpet/Suede
Start by vacuuming the surface using a soft
brush attachment. If a rotating vacuum
brush attachment is being used, only use it
on the floor carpet. Before cleaning, gently
remove as much of the soil as possible:
.Gently blot liquids with a paper towel.
Continue blotting until no more soil can
be removed.
.For solid soils, remove as much as
possible prior to vacuuming.
To clean: 1. Saturate a clean, lint-free colorfast cloth with water. Microfiber cloth is
recommended to prevent lint transfer to
the fabric or carpet.
2. Remove excess moisture by gently wringing until water does not drip from
the cleaning cloth.
3. Start on the outside edge of the soil and gently rub toward the center. Fold the
cleaning cloth to a clean area frequently
to prevent forcing the soil in to the
fabric.
4. Continue gently rubbing the soiled area until there is no longer any color
transfer from the soil to the cleaning
cloth. 5. If the soil is not completely removed,
use a mild soap solution followed only
by plain water.
If the soil is not completely removed, it may
be necessary to use a commercial upholstery
cleaner or spot lifter. Test a small hidden
area for colorfastness before using a
commercial upholstery cleaner or spot lifter.
If ring formation occurs, clean the entire
fabric or carpet.
After cleaning use a paper towel to blot
excess moisture.
Cleaning High Gloss Surfaces and Vehicle
Information and Radio Displays
Use a microfiber cloth on high gloss surfaces
or vehicle displays. First, use a soft bristle
brush to remove dirt that can scratch the
surface. Then gently clean by rubbing with a
microfiber cloth. Never use window cleaners
or solvents. Periodically hand wash the
microfiber cloth separately, using mild soap.
Do not use bleach or fabric softener. Rinse
thoroughly and air dry before next use.
Chevrolet Silverado 1500 Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico/Paraguay-14632303) - 2021 - CRC - 11/9/20
Service and Maintenance 409
Because of the way people use vehicles,
maintenance needs vary. There may need to
be more frequent checks and services. The
Additional Required Services - Normal are for
vehicles that:
.Carry passengers and cargo within
recommended limits on the Tire and
Loading Information label. SeeVehicle
Load Limits 0222.
.Are driven on reasonable road surfaces
within legal driving limits.
.Use the recommended fuel. See
Recommended Fuel (Except 6.2L
V8 Engine) 0283 or
Recommended Fuel (6.2L V8 Engine)
0 283.
Refer to the information in the Maintenance
Schedule Additional Required Services -
Normal chart.
The Additional Required Services - Severe are
for vehicles that are:
.Mainly driven in heavy city traffic in hot
weather
.Mainly driven in hilly or mountainous
terrain
.Frequently towing a trailer
.Used for high speed or competitive
driving
.Used for taxi, police, or delivery service
Refer to the information in the Maintenance
Schedule Additional Required Services -
Severe chart.
{Warning
Performing maintenance work can be
dangerous and can cause serious injury.
Perform maintenance work only if the
required information, proper tools, and
equipment are available. If they are not,
see your dealer to have a trained
technician do the work. See Doing Your
Own Service Work 0322.
Maintenance Schedule
Owner Checks and Services
Check the engine oil level. See Engine Oil
0 329.
Once a Month
.Check the tire inflation pressures,
including the spare. See Tire Pressure
0 367.
.Inspect the tires for wear. See Tire
Inspection 0374.
.Check the windshield washer fluid level.
See Washer Fluid 0339.
Engine Oil Change
When the CHANGE ENGINE OIL SOON
message displays, have the engine oil
and filter changed within the next
1 000 km/600 mi. If driven under the best
conditions, the engine oil life system may
not indicate the need for vehicle service for
up to a year. The engine oil and filter must
be changed at least once a year and the oil
life system must be reset. Your trained
dealer technician can perform this work.
If the engine oil life system is reset
accidentally, service the vehicle within
5 000 km/3,000 mi since the last service.
Reset the oil life system when the oil is
changed. See Engine Oil Life System 0331.
Engine Air Filter Change
When the REPLACE AT NEXT OIL CHANGE
message displays, the engine air filter
should be replaced at the next engine oil
change. When the REPLACE ENGINE AIR
FILTER SOON message displays, the engine
air filter should be replaced at the earliest
convenience. Reset the engine air filter life
system after the engine air filter is replaced.
See Engine Air Filter Life System 0332.
Chevrolet Silverado 1500 Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico/Paraguay-14632303) - 2021 - CRC - 11/9/20
Service and Maintenance 411
.Visually inspect drive shafts for excessive
wear, lubricant leaks or damage including:
tube dents, cracks, constant velocity joint
or universal joint looseness, cracked or
missing boots, loose or missing boot
clamps, center bearing excessive
looseness, missing or loose fasteners.
.Check restraint system components. See
Safety System Check060.
.Visually inspect fuel system for damage
or leaks.
.Visually inspect exhaust system and
nearby heat shields for loose or damaged
parts.
.Lubricate body components. See Exterior
Care 0398.
.Check starter switch. See Starter Switch
Check 0346.
.Check automatic transmission shift lock
control function. See Automatic
Transmission Shift Lock Control Function
Check 0346.
.Check ignition transmission lock. See
Ignition Transmission Lock Check 0346.
.Check parking brake and automatic
transmission park mechanism. See Park
Brake and P (Park) Mechanism Check
0 346.
.Check accelerator pedal for damage, high
effort, or binding. Replace if needed.
.Visually inspect gas strut for signs of
wear, cracks, or other damage. Check the
hold open ability of the strut. If the hold
open is low, service the gas strut. See Gas
Strut(s) 0348.
.Inspect sunroof track and seal,
if equipped. See Sunroof043.
.Verify spare tire key lock operation and
lubricate as needed. See Tire Changing
0 381.
.Visually inspect the spare tire to ensure
that it is tightly stowed under the vehicle.
Push, pull, and try to turn the tire. If the
spare tire moves, tighten as necessary.
See Tire Changing 0381.
Chevrolet Silverado 1500 Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico/Paraguay-14632303) - 2021 - CRC - 11/9/20
432 Customer Information
In the U.S., anyone driving the vehicle is
covered. In Canada, a person driving the
vehicle without permission from the owner
is not covered.
Roadside Assistance is not a part of the New
Vehicle Limited Warranty. General Motors
North America and Chevrolet reserve the
right to make any changes or discontinue
the Roadside Assistance program at any
time without notification.
General Motors North America and Chevrolet
reserve the right to limit services or
payment to an owner or driver if they
decide the claims are made too often, or the
same type of claim is made many times.
Services Provided
.Emergency Fuel Delivery:Delivery of
enough fuel for the vehicle to get to the
nearest service station.
.Lock-Out Service: Service to unlock the
vehicle if you are locked out. A remote
unlock may be available if you have
OnStar. For security reasons, the driver
must present identification before this
service is given.
.Emergency Tow from a Public Road or
Highway: Tow to the nearest Chevrolet
dealer for warranty service, or if the vehicle was in a crash and cannot be
driven. Assistance is not given when the
vehicle is stuck in the sand, mud,
or snow.
.Flat Tire Change:
Service to change a flat
tire with the spare tire. The spare tire,
if equipped, must be in good condition
and properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is not covered
by the warranty.
.Battery Jump Start: Service to jump start
a dead battery.
.Trip Interruption Benefits and Assistance:
If your trip is interrupted due to a
warranty event, incidental expenses may
be reimbursed within the Powertrain
warranty period. Items considered are
reasonable and customary hotel, meals,
rental car, or a vehicle being delivered
back to the customer, up to 500 miles.
Services Not Included in Roadside
Assistance
.Impound towing caused by violation of
any laws
.Legal fines
.Mounting, dismounting, or changing of
snow tires, chains, or other traction
devices
Service is not provided if a vehicle is in an
area that is not accessible to the service
vehicle or is not a regularly traveled or
maintained public road, which includes ice
and winter roads. Off-road use is not
covered.
Services Specific to Canadian-Purchased
Vehicles
.Fuel Delivery: Reimbursement is up to
7 liters. If available, diesel fuel delivery
may be restricted. Propane and other
fuels are not provided through this
service.
.Lock-Out Service: Vehicle registration is
required.
.Trip Interruption Benefits and Assistance:
Must be over 150 km from where your
trip was started to qualify.
Pre-authorization, original detailed
receipts, and a copy of the repair orders
are required. Once authorization has been
received, the Roadside Assistance advisor
will help to make arrangements and
explain how to receive payment.
Chevrolet Silverado 1500 Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico/Paraguay-14632303) - 2021 - CRC - 11/9/20
Customer Information 435
GM vehicle by limiting compensation for
damage repairs through the use of
aftermarket collision parts. Some insurance
companies will not specify aftermarket
collision parts. When purchasing insurance,
we recommend that you ensure that the
vehicle will be repaired with GM original
equipment collision parts. If such insurance
coverage is not available from your current
insurance carrier, consider switching to
another insurance carrier.
If the vehicle is leased, the leasing company
may require you to have insurance that
ensures repairs with Genuine GM Original
Equipment Manufacturer (OEM) parts or
Genuine Manufacturer replacement parts.
Read the lease carefully, as you may be
charged at the end of the lease for poor
quality repairs.
If a Crash Occurs
If there has been an injury, call emergency
services for help. Do not leave the scene of
a crash until all matters have been taken
care of. Move the vehicle only if its position
puts you in danger, or you are instructed to
move it by a police officer.Give only the necessary information to
police and other parties involved in the
crash.
For emergency towing see
Roadside
Assistance Program 0431.
Gather the following information:
.Driver name, address, and telephone
number
.Driver license number
.Owner name, address, and telephone
number
.Vehicle license plate number
.Vehicle make, model, and model year
.Vehicle Identification Number (VIN)
.Insurance company and policy number
.General description of the damage to the
other vehicle
Choose a reputable repair facility that uses
quality replacement parts. See “Collision
Parts” earlier in this section.
If the airbag has inflated, see What Will You
See after an Airbag Inflates? 065.
Managing the Vehicle Damage Repair
Process
In the event that the vehicle requires
damage repairs, GM recommends that you
take an active role in its repair. If you have
a pre-determined repair facility of choice,
take the vehicle there, or have it towed
there. Specify to the facility that any
required replacement collision parts be
original equipment parts, either new
Genuine GM parts or recycled original GM
parts. Remember, recycled parts will not be
covered by the GM vehicle warranty.
Insurance pays the bill for the repair, but
you must live with the repair. Depending on
your policy limits, your insurance company
may initially value the repair using
aftermarket parts. Discuss this with the
repair professional, and insist on Genuine
GM parts. Remember, if the vehicle is
leased, you may be obligated to have the
vehicle repaired with Genuine GM parts,
even if your insurance coverage does not
pay the full cost.
If another party's insurance company is
paying for the repairs, you are not obligated
to accept a repair valuation based on that
insurance company's collision policy repair
limits, as you have no contractual limits
Chevrolet Silverado 1500 Owner Manual (GMNA-Localizing-U.S./Canada/-
Mexico/Paraguay-14632303) - 2021 - CRC - 11/9/20
Index 451
Differential, Limited-Slip . . . . . . . . . . . . . . . . . 253
Distracted Driving . . . . . . . . . . . . . . . . . . . . . . . . . 212
Dome Lamps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .145
DoorAjar Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Delayed Locking . . . . . . . . . . . . . . . . . . . . . . . . 22
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Power Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Drive Belt Routing, Engine . . . . . . . . . . . . . . . 427
Driver Teen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192
Driver Assistance Systems . . . . . . . . . . . . . . . 264
Driver Information Center (DIC) . . . . . . 124, 125
Driver Mode Control . . . . . . . . . . . . . . . . . . . . . 250
Driver Mode Control Light . . . . . . . . . . . . . . . . 121
Driving Assistance Systems . . . . . . . . . . . . . . . . . . . . 274
Better Fuel Economy . . . . . . . . . . . . . . . . . . . 212
Characteristics and Towing Tips . . . . . . . . 288
Defensive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213
Hill and Mountain Roads . . . . . . . . . . . . . . 219
If the Vehicle is Stuck . . . . . . . . . . . . . . . . . 221
Impaired . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213
Loss of Control . . . . . . . . . . . . . . . . . . . . . . . . 215
Off-Road . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215
Off-Road Recovery . . . . . . . . . . . . . . . . . . . . . 214
Vehicle Load Limits . . . . . . . . . . . . . . . . . . . . 222
Wet Roads . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 219 Driving (cont'd)
Winter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 220
Dual Automatic Climate Control System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 206
E
E85 or FlexFuel . . . . . . . . . . . . . . . . . . . . . . . . . . 284
Electric Brake Boost . . . . . . . . . . . . . . . . . . . . . . 245
Electric Parking Brake . . . . . . . . . . . . . . . . . . . . 246
Electric Parking Brake Light . . . . . . . . . . . . . . . 118
Electrical Equipment, Add-On . . . . . . . . . . . . . 317
Electrical SystemEngine Compartment Fuse Block . . . . . . . 353
Fuses and Circuit Breakers . . . . . . . . . . . . . 353
Instrument Panel Fuse Block . . . . . . 357, 358
Overload . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 352
Electronic Stability Control (ESC) Off
Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Emergency OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 441
Engine Air Cleaner/Filter . . . . . . . . . . . . . . . . . . . . . . 333
Check Light (Malfunction Indicator) . . . . . 116
Compartment Overview . . . . . . . . . . . . . . . . 324
Coolant Temperature Gauge . . . . . . . . . . . . 112
Coolant Temperature Warning Light . . . . 121
Cooling System . . . . . . . . . . . . . . . . . . . . . . . . 334
Drive Belt Routing . . . . . . . . . . . . . . . . . . . . . 427 Engine (cont'd)
Exhaust . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 237
Fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 339
Heater . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 234
Oil Life System . . . . . . . . . . . . . . . . . . . . . . . . 331
Oil Pressure Gauge . . . . . . . . . . . . . . . . . . . . . 111
Oil Pressure Light . . . . . . . . . . . . . . . . . . . . . . 122
Overheated Protection
Operating Mode . . . . . . . . . . . . . . . . . . . . . 339
Overheating . . . . . . . . . . . . . . . . . . . . . . . . . . . 337
Power Messages . . . . . . . . . . . . . . . . . . . . . . . . 131
Running While Parked . . . . . . . . . . . . . . . . . 238
Starting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 232
Engine Air Filter Life System . . . . . . . . . . . . . 332
Entry Lighting . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
Equipment, Towing . . . . . . . . . . . . . . . . . . . . . . 296
Event Data Recorders . . . . . . . . . . . . . . . . . . . . 438
Exit Lighting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
Extended Parking . . . . . . . . . . . . . . . . . . . . . . . . 237
Extender, Seat Belt . . . . . . . . . . . . . . . . . . . . . . . 59
Exterior Cargo Lamps . . . . . . . . . . . . . . . . . . . . 144
Exterior Lamp Controls . . . . . . . . . . . . . . . . . . . 139
Exterior Lamps Off Reminder . . . . . . . . . . . . . 141
Exterior Lighting Battery Saver . . . . . . . . . . .147