Chevrolet Equinox Owner Manual (GMNA-Localizing-U.S./Canada-
16540728) - 2023 - crc - 6/16/22
Keys, Doors, and Windows 11
To view available settings from the
infotainment screen, touch Settings >
Vehicle > Remote Lock, Unlock, Start.
Keyless Liftgate Opening
When the doors are locked, press the touch
pad on the liftgate handle to open the
liftgate if the remote key is within
1 m (3 ft).
Key Access
To access a vehicle with a dead remote key
battery, seeDoor Locks015.
Programming Remote Keys to the
Vehicle
Only remote keys programmed to the
vehicle will work. If a remote key is lost or
stolen, a replacement can be purchased and
programmed through your dealer. The
vehicle can be reprogrammed so that lost or
stolen remote keys no longer work. Each
vehicle can have up to eight remote keys
matched to it.
Programming with Recognized Remote Keys
A new remote key can be programmed to
the vehicle when there are two recognized
remote keys. To program, the vehicle must be off and all
of the remote keys, both currently
recognized and new, must be with you.
1. Remove the key from the remote key.
2. Remove the key lock cylinder cap on the driver door handle. See Door Locks015.
Place the two recognized remote keys in
the cupholder.
3. Insert the vehicle key of the remote key into the key lock cylinder on the driver
door handle and turn the key,
counterclockwise, to the unlock position
five times within 10 seconds.
The DIC displays READY FOR REMOTE #3,
4, 5, ETC.
4. Place the new remote key into thecupholder.
5. Press ENGINE START/STOP. When the remote key is learned the DIC display
will show that it is ready to program the
next remote key.
6. Remove the remote key from the cupholder and press
KorQon the
remote key.
To program additional remote keys,
repeat Steps 3–5.
When all additional remote keys are
programmed, press and hold ENGINE
START/STOP for 12 seconds to exit
programming mode.
7. Put the key back into the remote key.
8. Replace the key lock cylinder cap. See Door Locks 015.
Programming without Recognized
Remote Keys
If two currently recognized remote keys are
not available, follow this procedure to
program up to eight remote keys. This
feature is not available in Canada. This
procedure will take approximately
Chevrolet Equinox Owner Manual (GMNA-Localizing-U.S./Canada-
16540728) - 2023 - crc - 6/16/22
16 Keys, Doors, and Windows
.Use the key in the driver door. The key
lock cylinder is covered with a cap.
To lock or unlock the doors from the inside:
.PressQorKon the power door lock
switch.
.Push down on the door lock knob to lock
a door.
.Pull the door handle once to unlock the
door. Pull the handle again to unlatch it.
Keyless Access
The remote key must be within 1 m (3 ft) of
the liftgate or door being opened. Press the
button on the front door handle to open.
See Remote Key Operation 08.
Driver Door Key Lock Cylinder Access (In
Case of Dead Battery)
To access the driver door key lock cylinder:
1. Pull the door handle (1) to the open position and hold it open until cap
removal is complete.
2. Insert the key into the slot (3) on the bottom of the cap (2) and lift the key
upward.
3. Move the cap (2) rearward and remove.
4. Use the key in the cylinder.
To replace the cap: 1. Pull the door handle (1) to the open position and hold it open until cap
installation is complete.
2. Insert the two tabs (6) at the back of thecap between the seal (5) and the metal
base (4).
Chevrolet Equinox Owner Manual (GMNA-Localizing-U.S./Canada-
16540728) - 2023 - crc - 6/16/22
302 Vehicle Care
9. Start the engine in the vehicle with thegood battery and run the engine at idle
speed for at least four minutes.
10. Try to start the vehicle that had the dead battery. If it will not start after a
few tries, it probably needs service.
Jumper Cable Removal
Reverse the sequence exactly when
removing the jumper cables.
After starting the disabled vehicle and
removing the jumper cables, allow it to idle
for several minutes.
Towing the Vehicle
Transporting a Disabled Vehicle
Caution
Incorrectly transporting a disabled vehicle
may cause damage to the vehicle. Use
proper tire straps to secure the vehicle to
the flatbed tow truck. Do not strap or
hook to any frame, underbody,
or suspension component not specified
below. Do not move vehicles with drive
axle tires on the ground. Damage is not
covered by the vehicle warranty.
Caution
The vehicle may be equipped with an
electric parking brake and/or a
mechanical transmission range select
shifter. In the event of a loss of 12-volt
battery power, the electric parking brake
cannot be released, and the vehicle
cannot be shifted to N (Neutral). Tire
skates or dollies must be used under the
non-rolling tires to prevent damage while
loading/unloading the vehicle. Dragging
the vehicle will cause damage not
covered by the vehicle warranty.
Caution
The vehicle may be equipped with a tow
eye. Improper use of the tow eye may
cause damage to the vehicle and is not
covered by the vehicle warranty.
If equipped, use the tow eye to load the
vehicle onto a flatbed tow truck from a
flat road surface, or to move the vehicle
a very short distance at a walking pace.
The tow eye is not designed for off-road
(Continued)
Caution (Continued)
recovery. The vehicle must be in
N (Neutral) with the electric parking
brake released when using the tow eye.
Contact a professional towing service if the
disabled vehicle must be transported. GM
recommends a flatbed tow truck to
transport a disabled vehicle. Use ramps to
help reduce approach angles, if necessary.
If equipped, a tow eye may be located near
the spare tire or emergency jack. Do not use
the tow eye to pull the vehicle from the
snow, mud, sand, or ditch. Tow eye threads
may have right or left-hand threads. Use
caution when installing or removing the
tow eye.
The vehicle must be in N (Neutral) and the
electric parking brake must be released
when loading the vehicle onto a flatbed tow
truck.
.If the 12-volt battery is dead and/or
electric parking brake is not released, the
vehicle will not move. Try to jump start
the vehicle with a known good 12-volt
battery, shift the car into N (Neutral), and
release the electric parking brake. Refer to
Jump Starting - North America 0300.
Chevrolet Equinox Owner Manual (GMNA-Localizing-U.S./Canada-
16540728) - 2023 - crc - 6/16/22
Customer Information 331
In the U.S., anyone driving the vehicle is
covered. In Canada, a person driving the
vehicle without permission from the owner
is not covered.
Roadside Assistance is not a part of the New
Vehicle Limited Warranty. General Motors
North America and Chevrolet reserve the
right to make any changes or discontinue
the Roadside Assistance program at any
time without notification.
General Motors North America and Chevrolet
reserve the right to limit services or
payment to an owner or driver if they
decide the claims are made too often, or the
same type of claim is made many times.
Services Provided
.Emergency Fuel Delivery:Delivery of
enough fuel for the vehicle to get to the
nearest service station.
.Lock-Out Service: Service to unlock the
vehicle if you are locked out. A remote
unlock may be available if you have
OnStar. For security reasons, the driver
must present identification before this
service is given.
.Emergency Tow from a Public Road or
Highway: Tow to the nearest Chevrolet
dealer for warranty service, or if the vehicle was in a crash and cannot be
driven. Assistance is not given when the
vehicle is stuck in the sand, mud,
or snow.
.Flat Tire Change:
Service to change a flat
tire with the spare tire. The spare tire,
if equipped, must be in good condition
and properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is not covered
by the warranty.
.Battery Jump Start: Service to jump start
a dead battery.
.Trip Interruption Benefits and Assistance:
If your trip is interrupted due to a
warranty event, incidental expenses may
be reimbursed within the Powertrain
warranty period. Items considered are
reasonable and customary hotel, meals,
rental car, or a vehicle being delivered
back to the customer, up to 500 miles.
Services Not Included in Roadside
Assistance
.Impound towing caused by violation of
any laws
.Legal fines
.Mounting, dismounting, or changing of
snow tires, chains, or other traction
devices
Service is not provided if a vehicle is in an
area that is not accessible to the service
vehicle or is not a regularly traveled or
maintained public road, which includes ice
and winter roads. Off-road use is not
covered.
Services Specific to Canadian-Purchased
Vehicles
.Fuel Delivery: Reimbursement is up to
7 liters. Propane and other fuels are not
provided through this service.
.Lock-Out Service: Vehicle registration is
required.
.Trip Interruption Benefits and Assistance:
Must be over 150 km from where your
trip was started to qualify.
Pre-authorization, original detailed
receipts, and a copy of the repair orders
are required. Once authorization has been
received, the Roadside Assistance advisor
will help to make arrangements and
explain how to receive payment.
.Alternative Service: If assistance cannot
be provided right away, the Roadside
Assistance advisor may give permission to