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Replacing a Blown Fuse
1. Turn off the vehicle.
2. Locate the fuse puller in the enginecompartment fuse block.
3. Use the fuse puller to remove the fusefrom the top or side, as shown above. 4. If the fuse must be replaced
immediately, borrow a replacement fuse
with the same amperage from the fuse
block. Choose a vehicle feature that is
not needed to safely operate the vehicle.
Repeat Steps 2-3.
5. Insert the replacement fuse into the empty slot of the blown fuse.
At the next opportunity, see your dealer to
replace the blown fuse.
Headlamp Wiring
An electrical overload may cause the lamps
to go on and off, or in some cases to
remain off. Have the headlamp wiring
checked right away if the lamps go on and
off or remain off.
Windshield Wipers
If the wiper motor overheats due to heavy
snow or ice, the windshield wipers will stop
until the motor cools and will then restart.
Although the circuit is protected from
electrical overload, overload due to heavy
snow or ice may cause wiper linkage
damage. Always clear ice and heavy snow
from the windshield before using the
windshield wipers.

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If using winter tires:
.Use tires of the same brand and tread
type on all four wheel positions.
.Use only radial ply tires of the same size,
load range, and speed rating as the
original equipment tires.
Winter tires with the same speed rating as
the original equipment tires may not be
available for H, V, W, Y, and ZR speed rated
tires. If winter tires with a lower speed
rating are chosen, never exceed the tire's
maximum speed capability.
All-Terrain Tires
This vehicle may have all-terrain or
mud-terrain tires. These tires provide good
performance on most road surfaces, weather
conditions, and for off-road driving. See
Off-Road Driving 0172.
The tread pattern on these tires may wear
more unevenly than other tires. Consider
rotating the tires more frequently than at
12 000 km (7,500 mi) intervals if irregular
wear is noted when the tires are inspected.
See Tire Inspection 0280.
Tire Sidewall Labeling
Useful information about a tire is
molded into its sidewall. The examples
show a typical passenger vehicle tire
and a compact spare tire sidewall.
Passenger (P-Metric) Tire Example
(1) Tire Size:The tire size is a
combination of letters and numbers
used to define a particular tire's width,
height, aspect ratio, construction type,
and service description. See the “Tire
Size” illustration later in this section. (2) TPC Spec (Tire Performance Criteria
Specification)
:Original equipment tires
designed to GM's specific tire
performance criteria have a TPC
specification code molded onto the
sidewall. GM's TPC specifications meet
or exceed all federal safety guidelines.
(3) DOT (Department of
Transportation)
:The Department of
Transportation (DOT) code indicates that
the tire is in compliance with the U.S.
Department of Transportation Motor
Vehicle Safety Standards.
DOT Tire Date of Manufacture
:The last
four digits of the TIN indicate the tire
manufactured date. The first two digits
represent the week and the last two
digits, the year. For example, the third
week of the year 2020 would have a
four-digit DOT date of 0320. Week 01 is
the first full week (Sunday through
Saturday) of each year.
(4) Tire Identification Number (TIN)
:
The letters and numbers following the
DOT (Department of Transportation)
code are the Tire Identification Number

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Bias Ply Tire:A pneumatic tire in which
the plies are laid at alternate angles
less than 90 degrees to the centerline
of the tread.
Cold Tire Pressure
:The amount of air
pressure in a tire, measured in kPa
(kilopascal) or psi (pounds per square
inch) before a tire has built up heat
from driving. See Tire Pressure0275.
Curb Weight
:The weight of a motor
vehicle with standard and optional
equipment including the maximum
capacity of fuel, oil, and coolant, but
without passengers and cargo.
DOT Markings
:A code molded into the
sidewall of a tire signifying that the tire
is in compliance with the U.S.
Department of Transportation (DOT)
Motor Vehicle Safety Standards. The
DOT code includes the Tire Identification
Number (TIN), an alphanumeric
designator which can also identify the
tire manufacturer, production plant,
brand, and date of production.
GVWR
:Gross Vehicle Weight Rating.
See Vehicle Load Limits 0178. GAWR FRT
:Gross Axle Weight Rating
for the front axle. See Vehicle Load
Limits 0178.
GAWR RR
:Gross Axle Weight Rating
for the rear axle. See Vehicle Load
Limits 0178.
Intended Outboard Sidewall
:The side
of an asymmetrical tire that must
always face outward when mounted on
a vehicle.
Kilopascal (kPa)
:The metric unit for air
pressure.
Light Truck (LT-Metric) Tire
:A tire used
on light duty trucks and some
multipurpose passenger vehicles.
Load Index
:An assigned number
ranging from 1 to 279 that corresponds
to the load carrying capacity of a tire.
Maximum Inflation Pressure
:The
maximum air pressure to which a cold
tire can be inflated. The maximum air
pressure is molded onto the sidewall.
Maximum Load Rating
:The load rating
for a tire at the maximum permissible
inflation pressure for that tire. Maximum Loaded Vehicle Weight
:The
sum of curb weight, accessory weight,
vehicle capacity weight, and production
options weight.
Normal Occupant Weight
:The number
of occupants a vehicle is designed to
seat multiplied by 68 kg (150 lb). See
Vehicle Load Limits 0178.
Occupant Distribution
:Designated
seating positions.
Outward Facing Sidewall
:The side of
an asymmetrical tire that has a
particular side that faces outward when
mounted on a vehicle. The side of the
tire that contains a whitewall, bears
white lettering, or bears manufacturer,
brand, and/or model name molding
that is higher or deeper than the same
moldings on the other sidewall of
the tire.
Passenger (P-Metric) Tire
:A tire used
on passenger cars and some light duty
trucks and multipurpose vehicles.

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aging. This area should be free of grease,
gasoline, or other substances that can
deteriorate rubber.
Parking for an extended period can cause
flat spots on the tires that may result in
vibrations while driving. When storing a
vehicle for at least a month, remove the
tires or raise the vehicle to reduce the
weight from the tires.
Buying New Tires
GM has developed and matched specific
tires for the vehicle. The original
equipment tires installed were designed
to meet General Motors Tire
Performance Criteria Specification (TPC
Spec) system rating. When replacement
tires are needed, GM strongly
recommends buying tires with the same
TPC Spec rating.
GM's exclusive TPC Spec system
considers over a dozen critical
specifications that impact the overall
performance of the vehicle, including
brake system performance, ride and
handling, traction control, and tire
pressure monitoring performance. GM'sTPC Spec number is molded onto the
tire's sidewall near the tire size. If the
tires have an all-season tread design,
the TPC Spec number will be followed
by MS for mud and snow. See
Tire
Sidewall Labeling 0271 for additional
information.
GM recommends replacing worn tires in
complete sets of four. Uniform tread
depth on all tires will help to maintain
the performance of the vehicle. Braking
and handling performance may be
adversely affected if all the tires are not
replaced at the same time. If proper
rotation and maintenance have been
done, all four tires should wear out at
about the same time. However, if it is
necessary to replace only one axle set
of worn tires, place the new tires on
the rear axle. See Tire Rotation0280.
{Warning
Tires could explode during improper
service. Attempting to mount or
dismount a tire could cause injury or
(Continued)
Warning (Continued)
death. Only your dealer or authorized
tire service center should mount or
dismount the tires.
{Warning
Mixing tires of different sizes (other
than those originally installed on the
vehicle), brands, tread patterns,
or types may cause loss of vehicle
control, resulting in a crash or other
vehicle damage. Use the correct size,
brand, and type of tire on all wheels.
{Warning
Using bias-ply tires on the vehicle
may cause the wheel rim flanges to
develop cracks after many miles of
driving. A tire and/or wheel could fail
suddenly and cause a crash. Use only
radial-ply tires with the wheels on
the vehicle.

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Vehicle Care 283
Winter tires with the same speed rating
as the original equipment tires may not
be available for H, V, W, Y and ZR
speed rated tires. Never exceed the
winter tires’maximum speed capability
when using winter tires with a lower
speed rating.
If the vehicle tires must be replaced
with a tire that does not have a TPC
Spec number, make sure they are the
same size, load range, speed rating, and
construction (radial) as the original
tires.
The Tire and Loading Information label
indicates the original equipment tires
on the vehicle. See Vehicle Load Limits
0 178.
Different Size Tires and Wheels
If wheels or tires are installed that are a
different size than the original equipment
wheels and tires, vehicle performance,
including its braking, ride and handling
characteristics, stability, and resistance to
rollover may be affected. If the vehicle has
electronic systems such as antilock brakes,
rollover airbags, traction control, electronic stability control, or All-Wheel Drive, the
performance of these systems can also be
affected.
{Warning
If different sized wheels are used, there
may not be an acceptable level of
performance and safety if tires not
recommended for those wheels are
selected. This increases the chance of a
crash and serious injury. Only use GM
specific wheel and tire systems developed
for the vehicle, and have them properly
installed by a GM certified technician.
See Buying New Tires 0282 and
Accessories and Modifications 0237.
Uniform Tire Quality Grading
The following information relates to the
system developed by the United States
National Highway Traffic Safety
Administration (NHTSA), which grades
tires by treadwear, traction, and
temperature performance. This applies
only to vehicles sold in the United
States. The grades are molded on the
sidewalls of most passenger car tires. The Uniform Tire Quality Grading
(UTQG) system does not apply to deep
tread, winter tires, compact spare tires,
tires with nominal rim diameters of
10 to 12 inches (25 to 30 cm), or to some
limited-production tires.
While the tires available on General
Motors passenger cars and light trucks
may vary with respect to these grades,
they must also conform to federal
safety requirements and additional
General Motors Tire Performance
Criteria (TPC) standards.
Quality grades can be found where
applicable on the tire sidewall between
tread shoulder and maximum section
width. For example:Treadwear 200 Traction AA Temperature A
All Passenger Car Tires Must Conform to
Federal Safety Requirements In Addition
To These Grades.
Treadwear
The treadwear grade is a comparative
rating based on the wear rate of the
tire when tested under controlled

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284 Vehicle Care
conditions on a specified government
test course. For example, a tire graded
150 would wear one and one-half (1½)
times as well on the government course
as a tire graded 100. The relative
performance of tires depends upon the
actual conditions of their use, however,
and may depart significantly from the
norm due to variations in driving habits,
service practices and differences in road
characteristics and climate.
Traction
The traction grades, from highest to
lowest, are AA, A, B, and C. Those
grades represent the tire's ability to
stop on wet pavement as measured
under controlled conditions on specified
government test surfaces of asphalt and
concrete. A tire marked C may have
poor traction performance. Warning:
The traction grade assigned to this tire
is based on straight-ahead braking
traction tests, and does not include
acceleration, cornering, hydroplaning,
or peak traction characteristics.Temperature
The temperature grades are A (the
highest), B, and C, representing the
tire's resistance to the generation of
heat and its ability to dissipate heat
when tested under controlled conditions
on a specified indoor laboratory test
wheel. Sustained high temperature can
cause the material of the tire to
degenerate and reduce tire life, and
excessive temperature can lead to
sudden tire failure. The grade C
corresponds to a level of performance
which all passenger car tires must meet
under the Federal Motor Safety
Standard No. 109. Grades B and A
represent higher levels of performance
on the laboratory test wheel than the
minimum required by law. Warning:
The temperature grade for this tire is
established for a tire that is properly
inflated and not overloaded. Excessive
speed, underinflation, or excessive
loading, either separately or in
combination, can cause heat buildup
and possible tire failure.Wheel Alignment and Tire
Balance
The tires and wheels were aligned and
balanced at the factory to provide the
longest tire life and best overall
performance. Adjustments to wheel
alignment and tire balancing are not
necessary on a regular basis. Consider an
alignment check if there is unusual tire wear
or the vehicle is significantly pulling to one
side or the other. Some slight pull to the
left or right, depending on the crown of the
road and/or other road surface variations
such as troughs or ruts, is normal. If the
vehicle is vibrating when driving on a
smooth road, the tires and wheels may
need to be rebalanced. See your dealer for
proper diagnosis.
Wheel Replacement
Replace any wheel that is bent, cracked,
or badly rusted or corroded. If wheel nuts
keep coming loose, the wheel, wheel bolts,
and wheel nuts should be replaced. If the
wheel leaks air, replace it. Some aluminum
wheels can be repaired. See your dealer if
any of these conditions exist.

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Vehicle Care 301
.If unsuccessful, the vehicle will not move.
Tire skates or dollies must be used under
the non-rolling tires to prevent vehicle
damage.
Front Attachment Points
The vehicle is equipped with specific
attachment points to be used by the towing
provider. These holes may be used to pull
the vehicle from a flat road surface onto the
flatbed tow truck.
Recreational Vehicle Towing
Recreational vehicle towing means towing
the vehicle behind another vehicle, such as a
motor home. The two most common types
of recreational vehicle towing are dinghyand dolly towing. Dinghy towing is towing
the vehicle with all four wheels on the
ground. Dolly towing is towing the vehicle
with two wheels on the ground and two
wheels on a dolly.
Here are some important things to consider
before recreational vehicle towing:
.Before towing the vehicle, become
familiar with the local laws that apply to
recreational vehicle towing. These laws
may vary by region.
.What is the towing capacity of the
towing vehicle? Be sure to read the tow
vehicle manufacturer's recommendations.
.What is the distance that will be
traveled? Some vehicles have restrictions
on how far and how long they can tow.
.Is the proper towing equipment going to
be used? See your dealer or trailering
professional for additional advice and
equipment recommendations.
.Is the vehicle ready to be towed? Just as
preparing the vehicle for a long trip,
make sure the vehicle is prepared to be
towed.
Follow the tow vehicle manufacturer’s
instructions.
Caution
Use of a shield mounted in front of the
vehicle grille could restrict airflow and
cause damage to the transmission. The
repairs would not be covered by the
vehicle warranty. If using a shield, only
use one that attaches to the towing
vehicle.
Dinghy Towing
Two-Wheel-Drive Vehicles

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Customer Information 331
Customer Information
Customer Information
Customer Satisfaction Procedure . . . . . . . 331
Customer Assistance Offices . . . . . . . . . . . 333
Customer Assistance for Text Telephone(TTY) Users . . . . . . . . . . . . . . . . . . . . . . . . . . 333
Online Owner Center . . . . . . . . . . . . . . . . . . 333
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 334
Roadside Assistance Program . . . . . . . . . . 334
Scheduling Service Appointments . . . . . . 336
Courtesy Transportation Program . . . . . 336
Collision Damage Repair . . . . . . . . . . . . . . . 337
Publication Ordering Information . . . . . . 338
Radio Frequency Statement . . . . . . . . . . . 339
Reporting Safety Defects
Reporting Safety Defects to the United States Government . . . . . . . . . . . . . . . . . . 339
Reporting Safety Defects to the Canadian Government . . . . . . . . . . . . . . . 339
Reporting Safety Defects to General Motors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 340
Vehicle Data Recording and Privacy
Vehicle Data Recording and Privacy . . . 340
Cybersecurity . . . . . . . . . . . . . . . . . . . . . . . . . 340
Event Data Recorders . . . . . . . . . . . . . . . . . . 341
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 341
Infotainment System . . . . . . . . . . . . . . . . . . 341Customer Information
Customer Satisfaction Procedure
Your satisfaction and goodwill are important
to your dealer and to Chevrolet. Normally,
any concerns with the sales transaction or
the operation of the vehicle will be resolved
by your dealer's sales or service
departments. Sometimes, however, despite
the best intentions of all concerned,
misunderstandings can occur. If your concern
has not been resolved to your satisfaction,
the following steps should be taken:
STEP ONE : Discuss your concern with a
member of dealership management.
Normally, concerns can be quickly resolved
at that level. If the matter has already been
reviewed with the sales, service, or parts
manager, contact the owner of your
dealership or the general manager.
STEP TWO : If after contacting a member of
dealership management, it appears your
concern cannot be resolved by your
dealership without further help, in the U.S.,
call the Chevrolet Customer Assistance
Center at 1-800-222-1020. In Canada, call
General Motors of Canada Customer Care
Centre at 1-800-263-3777 (English),
or 1-800-263-7854 (French).