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Vehicle Care 227
To remove the cover:
1. Slide a plastic tool under the cover andpush upward to unsnap.
2. Slide the cover toward the wiper blade tip to unhook it from the blade
assembly.
3. Remove the cover.
4. After wiper blade replacement, ensure that the cover hook slides into the slot
in the blade assembly.
5. Snap the cover down to secure.
To replace the wiper blade: 1. Lift the wiper arm away from the windshield.
2. Push the release lever (2) to disengagethe hook and push the wiper arm (1) out
of the blade assembly (3).
3. Push the new blade assembly securely on the wiper arm until the release lever
clicks into place.
4. Replace the wiper cover.
Windshield Replacement
Driver Assistance Systems
If the windshield needs to be replaced and
the vehicle is equipped with a front camera
sensor for the Driver Assistance Systems, a
GM replacement windshield is
recommended. The replacement windshield
must be installed according to GM
specifications for proper alignment. If it is
not, these systems may not work properly, they may display messages, or they may
not work at all. See your dealer for proper
windshield replacement.
Gas Strut(s)
This vehicle is equipped with gas strut(s) to
provide assistance in lifting and holding
open the hood/trunk/liftgate system in full
open position.
{Warning
If the gas struts that hold open the hood,
trunk, and/or liftgate fail, you or others
could be seriously injured. Take the
vehicle to your dealer for service
immediately. Visually inspect the gas
struts for signs of wear, cracks, or other
damage periodically. Check to make sure
the hood/trunk/liftgate is held open with
enough force. If struts are failing to hold
the hood/trunk/liftgate, do not operate.
Have the vehicle serviced.

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Vehicle Care 235
A fuse puller is in the underhood
compartment fuse block.
The vehicle may not be equipped with all of
the fuses, relays, and features shown.Fuses Usage
1 –
2 Power Window Rear
3 Cargo Lamp
4 Rechargeable Energy
Storage System 1
5 Power Seat Driver
7 –
8 –
9 –
10 –
11 Horn
12 –
13 Front Wiper Motor Driver
15 Front Wiper Motor
Co-driver
16 Electronic Brake Control
Module Supply Electronics
17 Rear Wiper Fuses
Usage
18 Liftgate
19 Seat Module Front
20 Washer 22 Linear Power Module
23 Electronic Brake Control
Module Supply Motor
24 Power Seat Lumbar
26 Transmission Range Control
Module
27 Aeroshutter
28 Auxiliary Oil Pump
29 Electric Brake Boost Motor
Source
30 Front Power Windows
31 In-panel Bussed Electrical
Center
32 Rear Window Defogger
33 Heated Exterior Rearview
Mirror
34 Pedestrian Friendly Alert
Function
35 – Fuses
Usage
36 –
37 Current Sensor
38 –/Humidity Sensor
39 –
40 Electric Brake Boost (ECU)
41 Power Line Communication
Module
42 Infant Only Supression
43 Window Switch
44 Rechargeable Energy
Storage System
45 Vehicle Integration Control
Module
46 Shifter Interface Board 47 Humidity Sensor
48 Shifter Interface Board
49 Interior Rearview Mirror 50 –
51 Electric Brake Boost
52 –
54 A/C Control Module

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Vehicle Care 263
Jumper Cable Removal
Reverse the sequence exactly when
removing the jumper cables.
Towing the Vehicle
Caution
Incorrectly transporting a disabled vehicle
may cause damage to the vehicle. Use
proper tire straps to secure the vehicle to
the flatbed tow truck. Do not strap or
hook to any frame, underbody,
or suspension component not specified
below. Do not move vehicles with drive
axle tires on the ground. Damage is not
covered by the vehicle warranty.
Caution
The vehicle may be equipped with an
electric parking brake and/or an
electronic shifter. In the event of a loss of
12-volt battery power, the electric parking
brake cannot be released, and the vehicle
cannot be shifted to N (Neutral). Tire
skates or dollies must be used under the
non-rolling tires to prevent damage while
(Continued)
Caution (Continued)
loading/unloading the vehicle. Dragging
the vehicle will cause damage not
covered by the vehicle warranty.
Caution
The vehicle may be equipped with a tow
eye. Improper use of the tow eye may
cause damage to the vehicle and is not
covered by the vehicle warranty.
If equipped, use the tow eye to load the
vehicle onto a flatbed tow truck from a
flat road surface, or to move the vehicle
a very short distance at a walking pace.
The tow eye is not designed for off-road
recovery. The vehicle must be in
N (Neutral) with the electric parking
brake released when using the tow eye.
Contact a professional towing service if the
disabled vehicle must be transported. GM
recommends a flatbed tow truck to
transport a disabled vehicle. Use ramps to
help reduce approach angles, if necessary.
If equipped, a tow eye may be located near
the spare tire or emergency jack. Do not use
the tow eye to pull the vehicle from the snow, mud, sand, or ditch. Tow eye threads
may have right or left-hand threads. Use
caution when installing or removing the
tow eye.
The vehicle must be in N (Neutral) and the
electric parking brake must be released
when loading the vehicle onto a flatbed tow
truck..If the vehicle is equipped with car wash
mode and has 12-volt battery power, refer
to
“Car Wash Mode” underElectric Drive
Unit 0169 to place the vehicle in
N (Neutral).
.If the 12-volt battery is dead and/or the
engine will not start, the vehicle will not
move. Try to jump start the vehicle. Refer
to Jump Starting - North America 0260
and if the jump start is successful, retry
the “Car Wash Mode” procedure.
.If jump starting is unsuccessful, the
vehicle will not move. Tire skates or
dollies must be used under the non-rolling
tires to prevent vehicle damage.

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266 Vehicle Care
The vehicle was not designed to be towed
with all four wheels on the ground. If the
vehicle must be towed, a dolly should be
used. See“Dolly Towing” following.
Dolly Towing
Tow the vehicle with the two rear wheels
on the ground and the front wheels on a
dolly.
To tow the vehicle from the front with the
rear wheels on the ground:
1. Put the front wheels on the dolly.
2. Shift the vehicle into P (Park). See Shifting Into Park 0167.
3. Set the parking brake.
4. Secure the vehicle to the dolly. 5. Follow the dolly manufacturer's
instructions for preparing the vehicle and
dolly for towing.
6. Release the parking brake.
7. Turn the vehicle off.
8. Open the hood.
9. Wait two minutes.
10. Disconnect the negative (-) terminal connector from the 12-volt battery.
11. Close and latch the hood.
Towing the Vehicle from the Rear
Caution
Towing the vehicle from the rear could
damage it. Also, repairs would not be
covered by the vehicle warranty. Never
have the vehicle towed from the rear.
Appearance Care
Exterior Care
Locks
Locks are lubricated at the factory. Use a
de-icing agent only when absolutely
necessary, and have the locks greased after
using.
Washing the Vehicle
To preserve the vehicle's finish, wash it
often and out of direct sunlight.
Caution
Do not use petroleum-based, acidic,
or abrasive cleaning agents as they can
damage the vehicle's paint, metal,
or plastic parts. If damage occurs, it
would not be covered by the vehicle
warranty. Approved cleaning products can
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274 Vehicle Care
Reinstall by lining up the floor mat retainer
openings over the carpet retainers and snap
into position.
Make sure the floor mat is properly secured
in place.
Verify the floor mat does not interfere with
the pedals.
Cleaning Rubber Floor Mats (All-Weather
Mats and Floor Liners)
See“Vinyl/Rubber” underInterior Care
0 270 for important cleaning information.

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286 Customer Information
Customer Information
Customer Information
Customer Satisfaction Procedure . . . . . . 286
Customer Assistance Offices . . . . . . . . . . . 287
Customer Assistance for Text Telephone(TTY) Users . . . . . . . . . . . . . . . . . . . . . . . . . . 288
Online Owner Center . . . . . . . . . . . . . . . . . . 288
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 288
Roadside Assistance Program . . . . . . . . . . 289
Scheduling Service Appointments . . . . . 290
Courtesy Transportation Program . . . . . 290
Collision Damage Repair . . . . . . . . . . . . . . . 291
Publication Ordering Information . . . . . . 293
Radio Frequency Statement . . . . . . . . . . . 294
Reporting Safety Defects
Reporting Safety Defects to the United States Government . . . . . . . . . . . . . . . . . . 294
Reporting Safety Defects to the Canadian Government . . . . . . . . . . . . . . . 294
Reporting Safety Defects to General Motors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 295
Vehicle Data Recording and Privacy
Vehicle Data Recording and Privacy . . . 295
Cybersecurity . . . . . . . . . . . . . . . . . . . . . . . . . . 295
Event Data Recorders . . . . . . . . . . . . . . . . . . 295
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 296
Customer Information
Customer Satisfaction Procedure
Your satisfaction and goodwill are important
to your dealer and to Chevrolet. Normally,
any concerns with the sales transaction or
the operation of the vehicle will be resolved
by your dealer's sales or service
departments. Sometimes, however, despite
the best intentions of all concerned,
misunderstandings can occur. If your concern
has not been resolved to your satisfaction,
the following steps should be taken:
STEP ONE : Discuss your concern with a
member of dealership management.
Normally, concerns can be quickly resolved
at that level. If the matter has already been
reviewed with the sales, service, or parts
manager, contact the owner of your
dealership or the general manager.
STEP TWO : If after contacting a member of
dealership management, it appears your
concern cannot be resolved by your
dealership without further help, in the U.S.,
call the Chevrolet Customer Assistance
Center at 1-800-222-1020. In Canada, call
General Motors of Canada Customer Care
Centre at 1-800-263-3777 (English),
or 1-800-263-7854 (French). We encourage you to call the toll-free
number in order to give your inquiry
prompt attention. Have the following
information available to give the Customer
Assistance representative:
.Vehicle Identification Number (VIN). This is
available from the vehicle registration or
title, or the plate at the top left of the
instrument panel and visible through the
windshield.
.Dealership name and location.
.Vehicle delivery date and present mileage.
When contacting Chevrolet, remember that
your concern will likely be resolved at a
dealer's facility. That is why we suggest
following Step One first.
STEP THREE —U.S. Owners : Both General
Motors and your dealer are committed to
making sure you are completely satisfied
with your new vehicle. However, if you
continue to remain unsatisfied after
following the procedure outlined in
Steps One and Two, you can file with the
Better Business Bureau (BBB) AUTO LINE
Program to enforce your rights.
The BBB AUTO LINE Program is an
out-of-court program administered by BBB
National Programs, Inc. to settle automotive

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Customer Information 289
This program is available to qualified
applicants for cost reimbursement, up to
certain limits, of eligible aftermarket
adaptive equipment required for the vehicle,
such as hand controls or a wheelchair/
scooter lift for the vehicle.
To learn about the GM Mobility program,
see www.gmmobility.com or call the GM
Mobility Assistance Center at 1-800-323-9935.
Text Telephone (TTY) users, call
1-800-833-9935.
General Motors of Canada also has a
Mobility program. See www.gm.ca, or call
1-800-GM-DRIVE (800-463-7483) for details.
TTY users call 1-800-263-3830.
Roadside Assistance Program
From the U.S., call 1-888-811-1926; Text
Telephone (TTY): 1-888-889-2438.
From Canada, call 1-800-268-6800.
Service is available 24 hours a day, 365 days
a year.
Calling for Assistance
When calling Roadside Assistance, have the
following information ready:
.Your name, home address, and home
telephone number.
.Telephone number of your location.
.Location of the vehicle.
.Model, year, color, and license plate
number of the vehicle.
.Odometer reading, Vehicle Identification
Number (VIN), and delivery date of the
vehicle.
.Description of the problem.
Coverage
Services are provided for the duration of the
vehicle’s powertrain warranty.
In the U.S., anyone driving the vehicle is
covered. In Canada, a person driving the
vehicle without permission from the owner
is not covered.
Roadside Assistance is not a part of the New
Vehicle Limited Warranty. General Motors
North America and Chevrolet reserve the
right to make any changes or discontinue
the Roadside Assistance program at any
time without notification.
General Motors North America and Chevrolet
reserve the right to limit services or
payment to an owner or driver if they
decide the claims are made too often, or the
same type of claim is made many times.
Services Provided
.Lock-Out Service:Service to unlock the
vehicle if you are locked out. A remote
unlock may be available if you have
OnStar. For security reasons, the driver
must present identification before this
service is given.
.Emergency Tow from a Public Road or
Highway: Tow to the nearest certified
Bolt EV dealer for warranty service, or if
the vehicle was in a crash and cannot be
driven. Assistance is not given when the
vehicle is stuck in the sand, mud,
or snow.
Emergency towing may be covered during
the Extended Vehicle (EV) warranty.
.Flat Tire Change: If the tire has been
separated from the wheel, has damaged
sidewalls, or has a large puncture, the tire
is too severely damaged for the self
sealing tire to be effective and the vehicle
will have to be towed. It is the owner's
responsibility for the repair or
replacement of the tire if it is not covered
by the warranty.
.Battery Jump Start: Service to jump start
a dead battery.

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Reporting Safety Defects to
General Motors
In addition to notifying NHTSA (or Transport
Canada) in a situation like this, notify
General Motors.
In the U.S., call 1-800-222-1020, or write:
Chevrolet Motor Division
Chevrolet Customer Assistance Center
P.O. Box 33170
Detroit, MI 48232-5170
In Canada, call 1-800-263-3777 (English) or
1-800-263-7854 (French), or write:
General Motors of Canada Company
Customer Care Centre, Mail Code:
CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
In Mexico, call 800-466-0811 or
800-508-0000.
In other Central America and Caribbean
Countries, call 52-555-901-2369.
Vehicle Data Recording and
Privacy
The vehicle has a number of computers that
record information about the vehicle’s
performance and how it is driven or used.
For example, the vehicle uses computer
modules to monitor and control electric
drive unit performance, to monitor the
conditions for airbag deployment and to
deploy them in a crash, and, if equipped, to
provide antilock braking to help the driver
control the vehicle. These modules may
store data to help the dealer technician
service the vehicle or to help GM improve
safety or features. Some modules may also
store data about how the vehicle is
operated, such as rate of energy
consumption or average speed. These
modules may retain personal preferences,
such as radio presets, seat positions, and
temperature settings.
Cybersecurity
GM collects information about the use of
your vehicle including operational and safety
related information. We collect this
information to provide, evaluate, improve,
and troubleshoot our products and servicesand to develop new products and services.
The protection of vehicle electronics systems
and customer data from unauthorized
outside electronic access or control is
important to GM. GM maintains appropriate
security standards, practices, guidelines and
controls aimed at defending the vehicle and
the vehicle service ecosystem against
unauthorized electronic access, detecting
possible malicious activity in related
networks, and responding to suspected
cybersecurity incidents in a timely,
coordinated and effective manner. Security
incidents could impact your safety or
compromise your private data. To minimize
security risks, please do not connect your
vehicle electronic systems to unauthorized
devices or connect your vehicle to any
unknown or untrusted networks (such as
Bluetooth, WIFI or similar technology). In
the event you suspect any security incident
impacting your data or the safe operation of
your vehicle, please stop operating your
vehicle and contact your dealer.Event Data Recorders
This vehicle is equipped with an event data
recorder (EDR). The main purpose of an EDR
is to record, in certain crash or near
crash-like situations, such as an air bag