Chevrolet BOLT EV Owner Manual (GMNA-Localizing-U.S./Canada-
15082216) - 2022 - CRC - 6/25/21
Driving and Operating 157
Vehicle Charging/Maintenance
Charging
Keep the vehicle plugged in, even when fully
charged, to maintain the battery
temperature ready for the next drive. This is
important when outside temperatures are
extremely hot or cold.
Maintenance
Always keep the tires properly inflated and
the vehicle properly aligned.
The weight of excess cargo in the vehicle
affects efficiency and driving range. Avoid
carrying more than is needed.
Avoid unnecessary use of electrical
accessories. Power used for functions other
than propelling the vehicle will reduce
driving range.
Using a rooftop carrier will reduce efficiency
due to additional weight and drag.
Distracted Driving
Distraction comes in many forms and can
take your focus from the task of driving.
Exercise good judgment and do not let other
activities divert your attention away from
the road. Many local governments haveenacted laws regarding driver distraction.
Become familiar with the local laws in
your area.
To avoid distracted driving, keep your eyes
on the road, keep your hands on the
steering wheel, and focus your attention on
driving.
.Do not use a mobile phone in demanding
driving situations. Use a hands-free
method to place or receive necessary
phone calls.
.Watch the road. Do not read, take notes,
or look up information on mobile phones
or other electronic devices.
.Designate a front seat passenger to
handle potential distractions.
.Become familiar with vehicle features
before driving, such as programming
favorite radio stations and adjusting
climate control and seat settings. Program
all trip information into any navigation
device prior to driving.
.Wait until the vehicle is parked to
retrieve items that have fallen to the
floor.
.Stop or park the vehicle to tend to
children.
.Keep pets in an appropriate carrier or
restraint.
.Avoid stressful conversations while
driving, whether with a passenger or on a
mobile phone.
{Warning
Taking your eyes off the road too long or
too often could cause a crash resulting in
injury or death. Focus your attention on
driving.
Refer to the Infotainment section for more
information on using that system, including
pairing and using a mobile phone.
Defensive Driving
Defensive driving means “always expect the
unexpected.” The first step in driving
defensively is to wear the seat belt.
.Assume that other road users
(pedestrians, bicyclists, and other drivers)
are going to be careless and make
mistakes. Anticipate what they might do
and be ready.
.Allow enough following distance between
you and the driver in front of you.
.Focus on the task of driving.
Chevrolet BOLT EV Owner Manual (GMNA-Localizing-U.S./Canada-
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286 Customer Information
Customer Information
Customer Information
Customer Satisfaction Procedure . . . . . . 286
Customer Assistance Offices . . . . . . . . . . . 287
Customer Assistance for Text Telephone(TTY) Users . . . . . . . . . . . . . . . . . . . . . . . . . . 288
Online Owner Center . . . . . . . . . . . . . . . . . . 288
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 288
Roadside Assistance Program . . . . . . . . . . 289
Scheduling Service Appointments . . . . . 290
Courtesy Transportation Program . . . . . 290
Collision Damage Repair . . . . . . . . . . . . . . . 291
Publication Ordering Information . . . . . . 293
Radio Frequency Statement . . . . . . . . . . . 294
Reporting Safety Defects
Reporting Safety Defects to the United States Government . . . . . . . . . . . . . . . . . . 294
Reporting Safety Defects to the Canadian Government . . . . . . . . . . . . . . . 294
Reporting Safety Defects to General Motors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 295
Vehicle Data Recording and Privacy
Vehicle Data Recording and Privacy . . . 295
Cybersecurity . . . . . . . . . . . . . . . . . . . . . . . . . . 295
Event Data Recorders . . . . . . . . . . . . . . . . . . 295
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 296
Customer Information
Customer Satisfaction Procedure
Your satisfaction and goodwill are important
to your dealer and to Chevrolet. Normally,
any concerns with the sales transaction or
the operation of the vehicle will be resolved
by your dealer's sales or service
departments. Sometimes, however, despite
the best intentions of all concerned,
misunderstandings can occur. If your concern
has not been resolved to your satisfaction,
the following steps should be taken:
STEP ONE : Discuss your concern with a
member of dealership management.
Normally, concerns can be quickly resolved
at that level. If the matter has already been
reviewed with the sales, service, or parts
manager, contact the owner of your
dealership or the general manager.
STEP TWO : If after contacting a member of
dealership management, it appears your
concern cannot be resolved by your
dealership without further help, in the U.S.,
call the Chevrolet Customer Assistance
Center at 1-800-222-1020. In Canada, call
General Motors of Canada Customer Care
Centre at 1-800-263-3777 (English),
or 1-800-263-7854 (French). We encourage you to call the toll-free
number in order to give your inquiry
prompt attention. Have the following
information available to give the Customer
Assistance representative:
.Vehicle Identification Number (VIN). This is
available from the vehicle registration or
title, or the plate at the top left of the
instrument panel and visible through the
windshield.
.Dealership name and location.
.Vehicle delivery date and present mileage.
When contacting Chevrolet, remember that
your concern will likely be resolved at a
dealer's facility. That is why we suggest
following Step One first.
STEP THREE —U.S. Owners : Both General
Motors and your dealer are committed to
making sure you are completely satisfied
with your new vehicle. However, if you
continue to remain unsatisfied after
following the procedure outlined in
Steps One and Two, you can file with the
Better Business Bureau (BBB) AUTO LINE
Program to enforce your rights.
The BBB AUTO LINE Program is an
out-of-court program administered by BBB
National Programs, Inc. to settle automotive
Chevrolet BOLT EV Owner Manual (GMNA-Localizing-U.S./Canada-
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Customer Information 295
Reporting Safety Defects to
General Motors
In addition to notifying NHTSA (or Transport
Canada) in a situation like this, notify
General Motors.
In the U.S., call 1-800-222-1020, or write:
Chevrolet Motor Division
Chevrolet Customer Assistance Center
P.O. Box 33170
Detroit, MI 48232-5170
In Canada, call 1-800-263-3777 (English) or
1-800-263-7854 (French), or write:
General Motors of Canada Company
Customer Care Centre, Mail Code:
CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
In Mexico, call 800-466-0811 or
800-508-0000.
In other Central America and Caribbean
Countries, call 52-555-901-2369.
Vehicle Data Recording and
Privacy
The vehicle has a number of computers that
record information about the vehicle’s
performance and how it is driven or used.
For example, the vehicle uses computer
modules to monitor and control electric
drive unit performance, to monitor the
conditions for airbag deployment and to
deploy them in a crash, and, if equipped, to
provide antilock braking to help the driver
control the vehicle. These modules may
store data to help the dealer technician
service the vehicle or to help GM improve
safety or features. Some modules may also
store data about how the vehicle is
operated, such as rate of energy
consumption or average speed. These
modules may retain personal preferences,
such as radio presets, seat positions, and
temperature settings.
Cybersecurity
GM collects information about the use of
your vehicle including operational and safety
related information. We collect this
information to provide, evaluate, improve,
and troubleshoot our products and servicesand to develop new products and services.
The protection of vehicle electronics systems
and customer data from unauthorized
outside electronic access or control is
important to GM. GM maintains appropriate
security standards, practices, guidelines and
controls aimed at defending the vehicle and
the vehicle service ecosystem against
unauthorized electronic access, detecting
possible malicious activity in related
networks, and responding to suspected
cybersecurity incidents in a timely,
coordinated and effective manner. Security
incidents could impact your safety or
compromise your private data. To minimize
security risks, please do not connect your
vehicle electronic systems to unauthorized
devices or connect your vehicle to any
unknown or untrusted networks (such as
Bluetooth, WIFI or similar technology). In
the event you suspect any security incident
impacting your data or the safe operation of
your vehicle, please stop operating your
vehicle and contact your dealer.Event Data Recorders
This vehicle is equipped with an event data
recorder (EDR). The main purpose of an EDR
is to record, in certain crash or near
crash-like situations, such as an air bag
Chevrolet BOLT EV Owner Manual (GMNA-Localizing-U.S./Canada-
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OnStar 299
OnStar Additional
Information
In-Vehicle Audio Messages
Audio messages may play important
information at the following times:
.Prior to vehicle purchase. PressQto set
up an account.
.After change in ownership and at
90 days.
Transferring Service
PressQto request account transfer
eligibility information. The Advisor can
cancel or change account information.
Selling/Transferring the Vehicle
Call 1-888-4ONSTAR (1-888-466-7827)
immediately to terminate your OnStar or
connected services if the vehicle is disposed
of, sold, transferred, or if the lease ends.
Reactivation for Subsequent Owners
PressQand follow the prompts to speak to
an Advisor as soon as possible. The Advisor
will update vehicle records and explain
OnStar or connected service options.
How OnStar Service Works
Automatic Crash Response, Emergency
Services, Crisis Assist, Stolen Vehicle
Assistance, Remote Services, and Roadside
Assistance are available on most vehicles.
Not all OnStar services are available
everywhere or on all vehicles. For more
information, a full description of OnStar
services, system limitations, and OnStar User
Terms, Privacy Statement, and Software
Terms:
.Call 1-888-4ONSTAR (1-888-466-7827).
.See www.onstar.com (U.S.).
.See www.onstar.ca (Canada).
.Call TTY 1-877-248-2080.
.PressQto speak with an Advisor.
OnStar or connected services cannot work
unless the vehicle is in a place where OnStar
has an agreement with a wireless service
provider for service in that area. The
wireless service provider must also have
coverage, network capacity, reception, and
technology compatible with OnStar or
connected services. Service involving location
information about the vehicle cannot work
unless GPS signals are available,
unobstructed, and compatible with the
OnStar hardware. OnStar or connected services may not work if the OnStar
equipment is not properly installed or it has
not been properly maintained. If equipment
or software is added, connected,
or modified, OnStar or connected services
may not work. Other problems beyond the
control of OnStar
—such as hills, tall
buildings, tunnels, weather, electrical system
design and architecture of the vehicle,
damage to the vehicle in a crash, or wireless
phone network congestion or jamming —
may prevent service.
See Radio Frequency Statement 0294.
Services for People with Disabilities
Advisors provide services to help with
physical disabilities and medical conditions.
Press
Qto help:
.Find a hotel, restaurant, etc., that meets
accessibility needs.
.Provide directions to the closest hospital
or pharmacy in urgent situations.
TTY Users
OnStar has the ability to communicate to
deaf, hard-of-hearing, or speech-impaired
customers while in the vehicle. The available
Chevrolet BOLT EV Owner Manual (GMNA-Localizing-U.S./Canada-
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OnStar 301
Add-on Electrical Equipment
The OnStar system is integrated into the
electrical architecture of the vehicle. Do not
add any electrical equipment. SeeAdd-On
Electrical Equipment 0215. Added electrical
equipment may interfere with the operation
of the OnStar system and cause it to not
operate.
Vehicle Software Updates
OnStar or GM may remotely deliver
software updates or changes to the vehicle
without further notice or consent. These
updates or changes may enhance or
maintain safety, security, or the operation
of the vehicle or the vehicle systems.
Software updates or changes may affect or
erase data or settings that are stored in the
vehicle, such as saved navigation
destinations or pre-set radio stations.
Neither OnStar nor GM is responsible for
any affected or erased data or settings.
These updates or changes may also collect
personal information. Such collection is
described in the OnStar privacy statement or
separately disclosed at the time of
installation. These updates or changes may
also cause a system to automatically
communicate with GM servers to collect
information about vehicle system status, identify whether updates or changes are
available, or deliver updates or changes. An
active OnStar agreement constitutes consent
to these software updates or changes and
agreement that either OnStar or GM may
remotely deliver them to the vehicle.
Privacy
The complete OnStar Privacy Statement may
be found at www.onstar.com (U.S.),
or www.onstar.ca (Canada). We recommend
that you review it. If you have any
questions, call 1-888-4ONSTAR
(1-888-466-7827) or press
Qto speak with
an Advisor. Users of wireless
communications are cautioned that the
privacy of any information sent via wireless
cellular communications cannot be assured.
Third parties may unlawfully intercept or
access transmissions and private
communications without consent.
OnStar - Software Acknowledgements
To obtain the source code under GPL, LGPL,
MPL, and other open source licenses, that is
contained in this product, please visit
https://opensource.lge.com. In addition to
the source code, all referred license terms,
warranty disclaimers, and copyright notices
are available for download. This offer is valid for a period of three years after our last
shipment of this product. This offer is valid
to anyone in receipt of this information.
*Provided through LG Electronics Inc., who is
solely responsible for provisions of related
OSS compliance.
Chevrolet BOLT EV Owner Manual (GMNA-Localizing-U.S./Canada-
15082216) - 2022 - CRC - 6/25/21
312 Index
RequirementsElectrical Battery Charging . . . . . . . . . . . . . 214
Restraints Where to Put . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Retained Accessory Power (RAP) . . . . . . . . . 167
Roads Driving, Wet . . . . . . . . . . . . . . . . . . . . . . . . . . . 160
Roadside Assistance Program . . . . . . . . . . . . 289
Rotation, Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . 249
S
Safety Defects Reporting Canadian Government . . . . . . . . . . . . . . . . . 294
General Motors . . . . . . . . . . . . . . . . . . . . . . . . 295
U.S. Government . . . . . . . . . . . . . . . . . . . . . . . 294
Safety Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Safety Signal Pedestrian . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Safety System Check . . . . . . . . . . . . . . . . . . . . . .37
Satellite Radio . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Scheduling Appointments . . . . . . . . . . . . . . . . 290
Sealant Kit, Tire . . . . . . . . . . . . . . . . . . . . . . . . . . 255
Seat Belts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32 Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Extender . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
How to Wear Seat Belts Properly . . . . . . . 33
Lap-Shoulder Belt . . . . . . . . . . . . . . . . . . . . . . . 35
Reminders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82 Seat Belts (cont'd)
Replacing after a Crash . . . . . . . . . . . . . . . . . 38
Use During Pregnancy . . . . . . . . . . . . . . . . . . 37
Seats Adjustment, Front . . . . . . . . . . . . . . . . . . . . . . 27
Head Restraints . . . . . . . . . . . . . . . . . . . . . . . . . 25
Heated Front . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Lumbar Adjustment, Front . . . . . . . . . . . . . . 29
Power Adjustment, Front . . . . . . . . . . . . . . . 28
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Reclining Seatbacks . . . . . . . . . . . . . . . . . . . . . 28
Securing Child Restraints . . . . . . . . . . . . . . 64, 66
Security
Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 298
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Vehicle Alarm . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Self-Sealing Tires . . . . . . . . . . . . . . . . . . . . . . . . . 239
Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .154 Accessories and Modifications . . . . . . . . . . 217
Doing Your Own Work . . . . . . . . . . . . . . . . . . 217
Maintenance Records . . . . . . . . . . . . . . . . . . 283
Maintenance, General Information . . . . . 275
Parts Identification . . . . . . . . . . . . . . . . . . . . . 284
Scheduling Appointments . . . . . . . . . . . . . . 290
Vehicle Soon Light . . . . . . . . . . . . . . . . . . . . . . 85
Service Electric Parking Brake Light . . . . . . . 85
Servicing the Airbag . . . . . . . . . . . . . . . . . . . . . . 47 Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Shifting
Into Park . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167
Out of Park . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168
Side Blind Zone Alert (SBZA) . . . . . . . . . . . . . 197
Signals, Turn and Lane-Change . . . . . . . . . . . 109
Software Updates . . . . . . . . . . . . . . . . . . . . . . . . . 117
Specifications and Capacities . . . . . . . . . . . . . 285
Speedometer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81
Sport Mode Light . . . . . . . . . . . . . . . . . . . . . . . . . 86
StabiliTrak OFF Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Start Remote . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Start Assist, Hill . . . . . . . . . . . . . . . . . . . . . . . . . . .174
Starting and Stopping the Vehicle . . . . . . . 166
Status Screens Charging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 204
Steering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .158 Heated Wheel . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Wheel Adjustment . . . . . . . . . . . . . . . . . . . . . . 73
Wheel Controls . . . . . . . . . . . . . . . . . . . . . . . . . 73
Steering Wheel Controls . . . . . . . . . . . . . . . . . . 114
Storage Areas Cargo Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Cargo Management System . . . . . . . . . . . . . 71
Center Console . . . . . . . . . . . . . . . . . . . . . . . . . 69
Glove Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69