Cadillac XT5 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
15227431) - 2022 - CRC - 8/11/21
410 ONSTAR
OnStar
OnStar Overview
OnStar Overview . . . . . . . . . . . . . . . . . . 410
OnStar Services
Emergency . . . . . . . . . . . . . . . . . . . . . . . . 411
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . 411
OnStar Additional Information
OnStar AdditionalInformation . . . . . . . . . . . . . . . . . . . . . 412
OnStar Overview
=Voice Command Button
QBlue OnStar Button
>Red Emergency Button
This vehicle may be equipped with a
comprehensive, in-vehicle system that
can connect to an OnStar Advisor for
Emergency, Security, Navigation,
Connections, and Diagnostics Services.
OnStar services may require a paid
service plan and data plan. OnStar
requires the vehicle battery and
electrical system, cellular service, and
GPS satellite signals to be available
and operating. OnStar acts as a link to
existing emergency service providers.
OnStar may collect information about
you and your vehicle, including
location information. See OnStar User
Terms, Privacy Statement, and
Software Terms for more details including system limitations at
www.onstar.com (U.S.) or
www.onstar.ca (Canada).
The OnStar system status light is next
to the OnStar buttons. If the status
light is:
.Solid Green: System is ready.
.Flashing Green: On a call.
.Red: Indicates a problem.
.Off: System is off. PressQtwice to
speak with an OnStar Advisor.
Press
Qor call 1-888-4ONSTAR
(1-888-466-7827) to speak to an
Advisor.
Functionality of the Voice Command
button may vary by vehicle and
region.
Press
=to:
.Open the OnStar app on the
infotainment display. If equipped,
the infotainment system has OnStar
controls in the embedded OnStar
app on the Home Page. Most OnStar
functions that can be performed
with the buttons can be done using
the app. To open the app, touch the
OnStar icon on the Home Page. App
Cadillac XT5 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
15227431) - 2022 - CRC - 8/11/21
ONSTAR 411
updates require a corresponding
service plan. Features vary by region
and model. Features are subject to
change. For more information, see
my.cadillac.com/learn or press
Q.
Or
.Give OnStar Turn-by-Turn
Navigation voice commands.
.Obtain and customize the Wi-Fi
hotspot name or SSID and
password, if equipped.
Press
Qto connect to an Advisor to:
.Verify account information or
update contact information.
.Get driving directions.
.Receive a Diagnostic check of the
vehicle's key operating systems.
.Receive Roadside Service.
.Manage Wi-Fi Settings, if equipped.
Press
>to get a priority connection
to an OnStar Advisor available 24/7 to:
.Get help for an emergency.
.Be a Good Samaritan or respond to
an AMBER Alert.
.Get assistance in severe weather or
other crisis situations and find
evacuation routes.
OnStar Services
Emergency
Emergency Services require an active
safety and security plan. With
Automatic Crash Response, built-in
sensors can automatically alert a
specially trained OnStar Advisor who
is immediately connected in to the
vehicle to help.
Press
>for a priority connection to
an OnStar Advisor who can contact
emergency service providers, direct
them to your exact location, and relay
important information.
With OnStar Crisis Assist, specially
trained Advisors are available
24 hours a day, 7 days a week, to
provide a central point of contact,
assistance, and information during a
crisis. With Roadside Service, Advisors can
locate a nearby service provider to
help with a flat tire, a battery jump,
or an empty gas tank.
Security
If equipped, OnStar provides these
services:
.With Stolen Vehicle Assistance,
OnStar Advisors can use GPS to
pinpoint the vehicle and help
authorities quickly recover it.
.With Remote Ignition Block,
if equipped, OnStar can block the
engine from being restarted.
.With Stolen Vehicle Slowdown,
if equipped, OnStar can work with
law enforcement to gradually slow
the vehicle down.
Theft Alarm Notification
If equipped, if the doors are locked
and the vehicle alarm sounds, a
notification by text, e-mail, or phone
call will be sent. If the vehicle is
stolen, an OnStar Advisor can work
with authorities to recover the vehicle.
Cadillac XT5 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
15227431) - 2022 - CRC - 8/11/21
ONSTAR 413
Services for People with
Disabilities
Advisors provide services to help with
physical disabilities and medical
conditions.
Press
Qto help:
.Locate a gas station with an
attendant to pump gas.
.Find a hotel, restaurant, etc., that
meets accessibility needs.
.Provide directions to the closest
hospital or pharmacy in urgent
situations.
TTY Users
OnStar has the ability to communicate
to deaf, hard-of-hearing,
or speech-impaired customers while in
the vehicle. The available
dealer-installed TTY system can
provide in-vehicle access to all OnStar
services, except Virtual Advisor and
OnStar Turn-by-Turn Navigation.
If equipped, TTY mode can be turned
on or off by touching Settings, then
Apps, and then Phone. When TTYmode is on, phone calls can be made
or received with OnStar using the
infotainment display.
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some
OnStar services. The PIN will need to
be changed the first time when
speaking with an Advisor. To change
the OnStar PIN, contact an OnStar
Advisor by pressing
Qor calling
1-888-4ONSTAR.
Warranty
OnStar equipment may be warranted
as part of the vehicle warranty.
Languages
The vehicle can be programmed to
respond in multiple languages. Press
Qand ask for an Advisor. Advisors
are available in English, Spanish, and
French. Available languages may vary
by country.
Potential Issues
OnStar cannot perform Remote Door
Unlock or Stolen Vehicle Assistance
after the vehicle has been off
continuously for an extended period
of time without an ignition cycle. To
find out the duration of time that
applies for the vehicle, contact an
OnStar Advisor by pressing
Qor
calling 1-888-4ONSTAR. If the vehicle
has not been started for an extended
period of time, OnStar can contact
Roadside Service or a locksmith to
help gain access to the vehicle.
Global Positioning System (GPS)
.Obstruction of the GPS can occur in
a large city with tall buildings; in
parking garages; around airports; in
tunnels and underpasses; or in an
area with very dense trees. If GPS
signals are not available, the OnStar
system should still operate to call
OnStar. However, OnStar could have
difficulty identifying the exact
location.
.In emergency situations, OnStar can
use the last stored GPS location to
send to emergency responders.
Cadillac XT5 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
15227431) - 2022 - CRC - 8/11/21
414 ONSTAR
A temporary loss of GPS can cause
loss of the ability to send a
Turn-by-Turn Navigation route. The
Advisor may give a verbal route or
may ask for a call back after the
vehicle is driven into an open area.
Cellular and GPS Antennas
Cellular reception is required for
OnStar to send remote signals to the
vehicle. Do not place items over or
near the antenna to prevent blocking
cellular and GPS signal reception.
Unable to Connect to OnStar
Message
If there is limited cellular coverage or
the cellular network has reached
maximum capacity, this message may
come on. Press
Qto try the call again
or try again after driving a few miles
into another cellular area.
Vehicle and Power Issues
OnStar services require a vehicle
electrical system, wireless service, and
GPS satellite technologies to be
available and operating for features to function properly. These systems may
not operate if the battery is
discharged or disconnected.
Add-on Electrical Equipment
The OnStar system is integrated into
the electrical architecture of the
vehicle. Do not add any electrical
equipment. See
Add-On Electrical
Equipment 0294. Added electrical
equipment may interfere with the
operation of the OnStar system and
cause it to not operate.
Vehicle Software Updates
OnStar or GM may remotely deliver
software updates or changes to the
vehicle without further notice or
consent. These updates or changes
may enhance or maintain safety,
security, or the operation of the
vehicle or the vehicle systems.
Software updates or changes may
affect or erase data or settings that
are stored in the vehicle, such as
saved navigation destinations or
pre-set radio stations. Neither OnStar
nor GM is responsible for any affected
or erased data or settings. These
updates or changes may also collect personal information. Such collection
is described in the OnStar privacy
statement or separately disclosed at
the time of installation. These updates
or changes may also cause a system to
automatically communicate with GM
servers to collect information about
vehicle system status, identify
whether updates or changes are
available, or deliver updates or
changes. An active OnStar agreement
constitutes consent to these software
updates or changes and agreement
that either OnStar or GM may
remotely deliver them to the vehicle.Privacy
The complete OnStar Privacy
Statement may be found at
www.onstar.com (U.S.),
or www.onstar.ca (Canada). We
recommend that you review it. If you
have any questions, call
1-888-4ONSTAR (1-888-466-7827) or
press
Qto speak with an Advisor.
Users of wireless communications are
cautioned that the privacy of any
information sent via wireless cellular
communications cannot be assured.
Cadillac XT5 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
15227431) - 2022 - CRC - 8/11/21
416 CONNECTED SERVICES
Connected Services
Connected Services
Navigation . . . . . . . . . . . . . . . . . . . . . . . . 416
Connections . . . . . . . . . . . . . . . . . . . . . . 416
Diagnostics . . . . . . . . . . . . . . . . . . . . . . . 418
Connected Services
Navigation
Navigation requires a specific OnStar
or connected service plan.
Press
Qto receive Turn-by-Turn
directions or have them sent to the
vehicle’s navigation screen,
if equipped. Select Turn-by-Turn
Directions from the Services tab of the
OnStar app to call an Advisor or select
a recent or favorite destination. Touch
the navigation icons to select home,
address, or place. A destination
transfer from OnStar will show the
detail view of the destination when it
is transferred from OnStar to the
Navigation application. See
www.onstar.com for a coverage map.
Services vary by model. Map coverage
is available in the United States and
Canada.
Turn-by-Turn Navigation
1. PressQto connect to an Advisor.
2. Request directions to be downloaded to the vehicle.
3. Follow the voice-guided commands.
Using Voice Commands During a
Planned Route
Functionality of the Voice Command
button, if equipped, may vary by
vehicle and region. For some vehicles,
press
=to open the OnStar app on
the infotainment display.
Send Destination to Vehicle
Directions can be sent to the vehicle’s
navigation screen, if equipped.
Press
Q, then ask the Advisor to
download directions to the vehicle’s
navigation system, if equipped. After
the call ends, the navigation screen
will provide prompts to begin driving
directions. Routes that are sent to
the navigation screen can only be
canceled through the navigation
system.
See www.onstar.com (U.S.) or
www.onstar.ca (Canada).
Connections
The following services help with
staying connected.
Cadillac XT5 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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INDEX 421
Chains, Tire . . . . . . . . . . . . . . . . . . . . . . . . . 349
ChargingWireless . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Charging System Light . . . . . . . . . . . . . 110
Check Engine Light (MalfunctionIndicator) . . . . . . . . . . . . . . . . . . . . . . . . 110
Child Restraints Infants and Young Children . . . . . . . 70
Lower Anchors and Tethersfor Children . . . . . . . . . . . . . . . . . . . . . . . 76
Older Children . . . . . . . . . . . . . . . . . . . . . 69
Securing . . . . . . . . . . . . . . . . . . . . . . . . 82, 84
Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Circuit Breakers . . . . . . . . . . . . . . . . . . . . . 321
Cleaning Exterior Care . . . . . . . . . . . . . . . . . . . . . . 370
Interior Care . . . . . . . . . . . . . . . . . . . . . . 374
Climate Control Systems Dual Automatic . . . . . . . . . . . . . . . . . . . 201
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 206
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Cluster, Instrument . . . . . . . . . . . . . . . . . 104
Collision Damage Repair . . . . . . . . . . . 404
Compact Spare Tire . . . . . . . . . . . . . . . . . 363
Compartments Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Compass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100 Compressor Kit, Tire Sealant . . . . . . . 352
Connected Services
Connections . . . . . . . . . . . . . . . . . . . . . . . 416
Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . 418
Navigation . . . . . . . . . . . . . . . . . . . . . . . . . 416
Connections Connected Services . . . . . . . . . . . . . . . 416
Control Traction and ElectronicStability . . . . . . . . . . . . . . . . . . . . . . . . . . 241
Control of a Vehicle . . . . . . . . . . . . . . . . 211
Controls
Steering Wheel . . . . . . . . . . . . . . . . . . . . 144
Convenience Net . . . . . . . . . . . . . . . . . . . . . 93
Convex Mirrors . . . . . . . . . . . . . . . . . . . . . . 30
Coolant Engine Temperature Gauge . . . . . . 108
Engine Temperature WarningLight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Cooling . . . . . . . . . . . . . . . . . . . . . . . . .201, 206
Cooling System . . . . . . . . . . . . . . . . . . . . . 308
Cornering Lamps . . . . . . . . . . . . . . . . . . . 138
Courtesy Lamps . . . . . . . . . . . . . . . . . . . . . 138
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . 403
Cover Cargo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Coverage Explanations . . . . . . . . . . . . . 169 Cruise Control . . . . . . . . . . . . . . . . . . . . . . . 244
Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Cruise Control, Adaptive . . . . . . . . . . . 246
Cupholders . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Customer Assistance . . . . . . . . . . . . . . . 399 Offices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 399
Text Telephone (TTY) Users . . . . . 399
Customer Information Publications OrderingInformation . . . . . . . . . . . . . . . . . . . . . . 406
Customer Satisfaction
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . 397
Cybersecurity . . . . . . . . . . . . . . . . . . . . . . . . 408
D
Damage Repair, Collision . . . . . . . . . . . 404
Danger, Warning, and Caution . . . . . . . . 2
Data Collection Infotainment System . . . . . . . . . . . . . 409
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 409
Data Recorders, Event . . . . . . . . . . . . . . 408
Database Coverage
Explanations . . . . . . . . . . . . . . . . . . . . . . 169
Daytime Running Lamps (DRL) . . . 136
Defensive Driving . . . . . . . . . . . . . . . . . . . 211
Delayed Locking . . . . . . . . . . . . . . . . . . . . . 18
Destination . . . . . . . . . . . . . . . . . . . . . . . . . . 160
Cadillac XT5 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
15227431) - 2022 - CRC - 8/11/21
INDEX 425
Lights (cont'd)Charging System . . . . . . . . . . . . . . . . . . 110
Check Engine (Malfunction
Indicator) . . . . . . . . . . . . . . . . . . . . . . . . 110
Cruise Control . . . . . . . . . . . . . . . . . . . . . 118
Door Ajar . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Driver Mode Control . . . . . . . . . . . . . . 116
Electric Parking Brake . . . . . . . . . . . . 113
Engine Coolant Temperature Warning . . . . . . . . . . . . . . . . . . . . . . . . . 116
Engine Oil Pressure . . . . . . . . . . . . . . . 117
Flash-to-Pass . . . . . . . . . . . . . . . . . . . . . . 136
High-Beam On . . . . . . . . . . . . . . . . . . . . 118
High/Low Beam Changer . . . . . . . . . 136
Lane Keep Assist . . . . . . . . . . . . . . . . . . 114
Low Fuel Warning . . . . . . . . . . . . . . . . 118
Seat Belt Reminders . . . . . . . . . . . . . . 108
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Service Electric Parking Brake . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
StabiliTrak OFF . . . . . . . . . . . . . . . . . . . 115
Tire Pressure . . . . . . . . . . . . . . . . . . . . . . 117
Traction Control System
(TCS)/StabiliTrak . . . . . . . . . . . . . . . . 116
Traction Off . . . . . . . . . . . . . . . . . . . . . . . 115
Lock
Steering Column . . . . . . . . . . . . . . . . . . . 28 Locks
Automatic Door . . . . . . . . . . . . . . . . . . . . 19
Delayed Locking . . . . . . . . . . . . . . . . . . . 18
Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Lockout Protection . . . . . . . . . . . . . . . . 19
Power Door . . . . . . . . . . . . . . . . . . . . . . . . . 18
Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Loss of Control . . . . . . . . . . . . . . . . . . . . . . 213
Low Fuel Warning Light . . . . . . . . . . . 118
Lower Anchors and Tethers for Children (LATCH System) . . . . . . . . . 76
Lumbar Adjustment . . . . . . . . . . . . . . . . . 43 Front Seats . . . . . . . . . . . . . . . . . . . . . . . . . 43
M
MaintenanceRecords . . . . . . . . . . . . . . . . . . . . . . . . . . . . 392
Maintenance and Care Additional . . . . . . . . . . . . . . . . . . . . . . . . . 386
Maintenance Schedule . . . . . . . . . . . . . 380 Recommended Fluids and
Lubricants . . . . . . . . . . . . . . . . . . . . . . . 389
Malfunction Indicator Lamp . . . . . . . 110
Manual Mode . . . . . . . . . . . . . . . . . . . . . . . 237
Map Data Updates . . . . . . . . . . . . . . . . . . 168
Maps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159
Media Avoiding Untrusted Devices . . . . . 152 Memory Seats . . . . . . . . . . . . . . . . . . . . . . . . 43
Messages
Engine Power . . . . . . . . . . . . . . . . . . . . . 125
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Vehicle Speed . . . . . . . . . . . . . . . . . . . . . 126
Mirror Rear Camera . . . . . . . . . . . . . . . . . . . . . . . 32
Mirrors Automatic Dimming . . . . . . . . . . . . . . . 32
Automatic Dimming Rearview . . . . 32
Convex . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Folding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Heated . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Manual Rearview . . . . . . . . . . . . . . . . . . 32
Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Tilt in Reverse . . . . . . . . . . . . . . . . . . . . . 32
Mirrors, Interior Rearview . . . . . . . . . . . 32
Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 243 Driver Control . . . . . . . . . . . . . . . . . . . . . 243
Monitor System, Tire Pressure . . . . . 339
Multi-band Antenna . . . . . . . . . . . . . . . . 151
N
Navigation Connected Services . . . . . . . . . . . . . . . 416
Destination . . . . . . . . . . . . . . . . . . . . . . . . 160
Using the System . . . . . . . . . . . . . . . . . 156
Cadillac XT5 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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426 INDEX
Navigation Symbols . . . . . . . . . . . . . . . . 159
Net, Convenience . . . . . . . . . . . . . . . . . . . . 93
New Vehicle Break-In . . . . . . . . . . . . . . . 224
Night Vision System . . . . . . . . . . . . . . . . 273
O
Odometer . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107Trip . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Off-Road . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 214 Driving . . . . . . . . . . . . . . . . . . . . . . . . . . . . 214
Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . 213
Oil
Engine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 303
Engine Oil Life System . . . . . . . . . . . 305
Pressure Light . . . . . . . . . . . . . . . . . . . . . 117
Older Children, Restraints . . . . . . . . . . . 69
Online Owner Center . . . . . . . . . . . . . . . 400
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 409
OnStar Additional Information . . . . 412
OnStar Emergency . . . . . . . . . . . . . . . . . . 411
OnStar Overview . . . . . . . . . . . . . . . . . . . . 410
OnStar Security . . . . . . . . . . . . . . . . . . . . . 411
OnStar System . . . . . . . . . . . . . . . . . . . . . . 166
Outlets Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Overheating, Engine . . . . . . . . . . . . . . . . 312
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
Instrument Panel . . . . . . . . . . . . . . . . . . . . 4
P
ParkShifting Into . . . . . . . . . . . . . . . . . . . . . . 230
Shifting Out of . . . . . . . . . . . . . . . . . . . . 231
Park Assist . . . . . . . . . . . . . . . . . . . . .257, 260
Parking
Brake and P (Park)Mechanism Check . . . . . . . . . . . . . . . 316
Extended . . . . . . . . . . . . . . . . . . . . . . . . . . 232
Over Things That Burn . . . . . . . . . . . 231
Parking Assist Automatic . . . . . . . . . . . . . . . . . . . . . . . . . 262
Parking or Backing Assistance Systems . . . . . . . . . . . . . . . 257
Passenger Airbag Status Indicator . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Passenger Compartment Air Filter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 208
Passenger Sensing System . . . . . . . . . . 63
Pedestrian Ahead Indicator . . . . . . . . 115
Perchlorate Materials
Requirements, California . . . . . . . . . 297
Performance Shifting Light . . . . . . . . 114
Personalization Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Phone Apple CarPlay andAndroid Auto . . . . . . . . . . . . . . . . . . . . 179 Phone (cont'd)
Bluetooth . . . . . . . . . . . . . . . . . . . . 174, 175
Port USB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152
Positioning Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167
Power
Door Locks . . . . . . . . . . . . . . . . . . . . . . . . . 18
Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Outlets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Protection, Battery . . . . . . . . . . . . . . . . 140
Retained Accessory (RAP) . . . . . . . . 230
Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Pregnancy, Using Seat Belts . . . . . . . . . 56
Privacy Vehicle Data Recording . . . . . . . . . . 408
Problems with Route Guidance . . . . 168
Program Courtesy Transportation . . . . . . . . . 403
Prohibited Fuels . . . . . . . . . . . . . . . . . . . . 280
Proposition 65 Warning, California . . . . . . . . . . . . . . . . . . . . .316, 364, Back Cover
Publication Ordering Information . . . . . . . . . . . . . . . . . . . . . . . . 406