Cadillac XT4 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
15440907) - 2022 - CRC - 12/17/21
354 VEHICLE CARE
Caution (Continued)
loss of 12-volt battery power, the
electric parking brake cannot be
released, and the vehicle cannot be
shifted to N (Neutral). Tire skates
or dollies must be used under the
non-rolling tires to prevent damage
while loading/unloading the vehicle.
Dragging the vehicle will cause
damage not covered by the vehicle
warranty.
Caution
The vehicle may be equipped with a
tow eye. Improper use of the tow
eye may cause damage to the
vehicle and is not covered by the
vehicle warranty. If equipped, use
the tow eye to load the vehicle onto
a flatbed tow truck from a flat road
surface, or to move the vehicle a
very short distance at a walking
pace. The tow eye is not designed
for off-road recovery. The vehicle(Continued)
Caution (Continued)
must be in N (Neutral) with the
electric parking brake released
when using the tow eye.
Contact a professional towing service
if the disabled vehicle must be
transported. GM recommends a
flatbed tow truck to transport a
disabled vehicle. Use ramps to help
reduce approach angles, if necessary.
If equipped, a tow eye may be located
near the spare tire or emergency jack.
Do not use the tow eye to pull the
vehicle from the snow, mud, sand,
or ditch. Tow eye threads may have
right or left-hand threads. Use caution
when installing or removing the
tow eye.
The vehicle must be in N (Neutral)
and the electric parking brake must be
released when loading the vehicle
onto a flatbed tow truck.
.If the vehicle is equipped with car
wash mode and has 12-volt battery
power, refer to “Car Wash Mode ”
under Automatic Transmission 0227
to place the vehicle in N (Neutral).
.If the 12-volt battery is dead and/or
the engine will not start, the vehicle
will not move. Try to jump start the
vehicle. Refer to Jump Starting -
North America 0351 and if the
jump start is successful, retry the
“Car Wash Mode ”procedure.
.If jump starting is unsuccessful, the
vehicle will not move. Tire skates or
dollies must be used under the
non-rolling tires to prevent vehicle
damage.
Front Attachment Points
The vehicle is equipped with specific
attachment points to be used by the
towing provider. These holes may be
