Cadillac XT4 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
15440907) - 2022 - CRC - 12/17/21
VEHICLE CARE 353
{Warning
Using a match near a battery can
cause battery gas to explode. People
have been hurt doing this, and
some have been blinded. Use a
flashlight if you need more light.
Battery fluid contains acid that can
burn you. Do not get it on you.
If you accidentally get it in your
eyes or on your skin, flush the place
with water and get medical help
immediately.
{Warning
Fans or other moving engine parts
can injure you badly. Keep your
hands away from moving parts
once the engine is running.
5. Connect one end of the red positive (+) cable to the discharged
battery positive (+) terminal.
6. Connect the other end of the red positive (+) cable to the good
battery positive (+) terminal. 7. Connect one end of the black
negative (–) cable to the good
battery negative (–) terminal.
8. Connect the other end of the black negative (–) cable to the discharged
battery negative (–) terminal on the
driver side shock tower.
9. Start the engine in the vehicle with the good battery and run the
engine at idle speed for at least
four minutes.
10. Try to start the vehicle that had the dead battery. If it will not start
after a few tries, it probably needs
service.Caution
If the jumper cables are connected
or removed in the wrong order,
electrical shorting may occur and
damage the vehicle. The repairs
would not be covered by the vehicle
warranty. Always connect and
remove the jumper cables in the
correct order, making sure that the
cables do not touch each other or
other metal. Jumper Cable Removal
Reverse the sequence exactly when
removing the jumper cables.
After starting the disabled vehicle and
removing the jumper cables, allow it
to idle for several minutes.
Towing the Vehicle
Caution
Incorrectly transporting a disabled
vehicle may cause damage to the
vehicle. Use proper tire straps to
secure the vehicle to the flatbed
tow truck. Do not strap or hook to
any frame, underbody,
or suspension component not
specified below. Do not move
vehicles with drive axle tires on the
ground. Damage is not covered by
the vehicle warranty.
Caution
The vehicle may be equipped with
an electric parking brake and/or an
electronic shifter. In the event of a
(Continued)
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354 VEHICLE CARE
Caution (Continued)
loss of 12-volt battery power, the
electric parking brake cannot be
released, and the vehicle cannot be
shifted to N (Neutral). Tire skates
or dollies must be used under the
non-rolling tires to prevent damage
while loading/unloading the vehicle.
Dragging the vehicle will cause
damage not covered by the vehicle
warranty.
Caution
The vehicle may be equipped with a
tow eye. Improper use of the tow
eye may cause damage to the
vehicle and is not covered by the
vehicle warranty. If equipped, use
the tow eye to load the vehicle onto
a flatbed tow truck from a flat road
surface, or to move the vehicle a
very short distance at a walking
pace. The tow eye is not designed
for off-road recovery. The vehicle(Continued)
Caution (Continued)
must be in N (Neutral) with the
electric parking brake released
when using the tow eye.
Contact a professional towing service
if the disabled vehicle must be
transported. GM recommends a
flatbed tow truck to transport a
disabled vehicle. Use ramps to help
reduce approach angles, if necessary.
If equipped, a tow eye may be located
near the spare tire or emergency jack.
Do not use the tow eye to pull the
vehicle from the snow, mud, sand,
or ditch. Tow eye threads may have
right or left-hand threads. Use caution
when installing or removing the
tow eye.
The vehicle must be in N (Neutral)
and the electric parking brake must be
released when loading the vehicle
onto a flatbed tow truck.
.If the vehicle is equipped with car
wash mode and has 12-volt battery
power, refer to “Car Wash Mode ”
under Automatic Transmission 0227
to place the vehicle in N (Neutral).
.If the 12-volt battery is dead and/or
the engine will not start, the vehicle
will not move. Try to jump start the
vehicle. Refer to Jump Starting -
North America 0351 and if the
jump start is successful, retry the
“Car Wash Mode ”procedure.
.If jump starting is unsuccessful, the
vehicle will not move. Tire skates or
dollies must be used under the
non-rolling tires to prevent vehicle
damage.
Front Attachment Points
The vehicle is equipped with specific
attachment points to be used by the
towing provider. These holes may be
Cadillac XT4 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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VEHICLE CARE 355
used to pull the vehicle from a flat
road surface onto the flatbed tow
truck.
Recreational Vehicle
Towing
Recreational vehicle towing means
towing the vehicle behind another
vehicle, such as behind a motor home.
The two most common types of
recreational vehicle towing are known
as dinghy towing and dolly towing.
Dinghy towing is towing the vehicle
with all four wheels on the ground.
Dolly towing is towing the vehicle
with two wheels on the ground and
two wheels up on a device known as a
dolly.
Here are some important things to
consider before recreational vehicle
towing:
.Become familiar with the local laws
that apply to recreational vehicle
towing. These laws may vary by
region.
.The towing capacity of the towing
vehicle. Be sure to read the tow
vehicle manufacturer's
recommendations.
.How far the vehicle will be towed.
Some vehicles have restrictions on
how far and how long they can be
towed.
.The proper towing equipment. See
your dealer or trailering professional
for additional advice and equipment
recommendations.
.If the vehicle is ready to be towed.
Just as preparing the vehicle for a
long trip, make sure the vehicle is
prepared to be towed.
Caution
Use of a shield mounted in front of
the vehicle grille could restrict
airflow and cause damage to the
transmission. The repairs would not
be covered by the vehicle warranty.
If using a shield, only use one that
attaches to the towing vehicle.
Dinghy Towing
Caution
If the vehicle is towed with all four
wheels on the ground, the
drivetrain components could be
damaged. The repairs would not be
covered by the vehicle warranty. Do
not tow the vehicle with all four
wheels on the ground.
The vehicle is neither designed nor
intended to be towed with all four
wheels on the ground. If the vehicle
must be towed, a dolly should be
used. See the following information on
dolly towing.
Cadillac XT4 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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356 VEHICLE CARE
Dolly Towing
Loading up to the Dolly1. On level ground start the engine.
2. Release the park brake.
3. Apply the brake pedal and hold until the end of step 5.
4. Push and hold the Electric Parking Brake (EPB) switch. After
15 seconds, the EPB amber telltale
will begin flashing in the IP cluster.
5. When the indicator flashes amber, release the EPB within five seconds.
Then, push and release the EPB
switch and release the brake pedal. 6. The EPB amber telltale will remain
flashing and parking brake will be
released if process is successful.
7. Put the front wheels on the dolly.
8. Shift the transmission to P (Park).
9. Turn the vehicle off.
10. Secure the vehicle to the dolly.
11. Follow the dolly manufacturer's instructions for preparing the
vehicle and dolly for towing.
12. Open the hood.
13. Disconnect the negative (-) terminal connector from the
12–volt battery.
14. Close and latch the hood.
Unloading from the Dolly1. On level ground open the hood.
2. Connect the negative (-) terminal connector to the 12–volt battery.
3. Close the hood.
4. Follow the dolly manufacturer's instructions for preparing the
vehicle and dolly for unloading.
5. Unsecure the vehicle from the dolly.
6. Start the engine. 7. Shift the transmission to
R (Reverse).
8. Drive vehicle off of the dolly.
9. Shift the transmission to P (Park).
10. Apply the brake pedal and hold until step 12.
11. Push and hold the EPB switch for 5 seconds.
12. The EPB amber telltale in the IP cluster will go out.
13. Apply and release Parking Brake by pushing the EPB switch.Towing the Vehicle from
the Rear
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VEHICLE CARE 357
Caution
Towing the vehicle from the rear
could damage it. Also, repairs would
not be covered by the vehicle
warranty. Never have the vehicle
towed from the rear.
Do not tow the vehicle from the rear.
Appearance Care
Exterior Care
Locks
Locks are lubricated at the factory.
Use a de-icing agent only when
absolutely necessary, and have the
locks greased after using. See
Recommended Fluids and Lubricants
0 377.
Washing the Vehicle
To preserve the vehicle's finish, wash
it often and out of direct sunlight.
Caution
Do not use petroleum-based, acidic,
or abrasive cleaning agents as they
can damage the vehicle's paint,
metal, or plastic parts. If damage
occurs, it would not be covered by
the vehicle warranty. Approved
cleaning products can be obtained
from your dealer. Follow all
manufacturer directions regarding
correct product usage, necessary
(Continued)
Caution (Continued)
safety precautions, and appropriate
disposal of any vehicle care
product.
Caution
Avoid using high-pressure washes
closer than 30 cm (12 in) to the
surface of the vehicle. Use of power
washers exceeding 8 274 kPa
(1,200 psi) can result in damage or
removal of paint and decals.
If using an automatic car wash, follow
the car wash instructions. The
windshield wiper and rear window
wiper, if equipped, must be off.
Remove any accessories that may be
damaged or interfere with the car
wash equipment.
Rinse the vehicle well, before washing
and after, to remove all cleaning
agents completely. If they are allowed
to dry on the surface, they could stain.
Cadillac XT4 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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368 SERVICE AND MAINTENANCE
The Tire Rotation and Required
Services are the responsibility of the
vehicle owner. It is recommended to
have your dealer perform these
services every 12 000 km/7,500 mi.
Proper vehicle maintenance helps to
keep the vehicle in good working
condition, improves fuel economy, and
reduces vehicle emissions.
Because of the way people use
vehicles, maintenance needs vary.
There may need to be more frequent
checks and services. The Additional
Required Services - Normal are for
vehicles that:
.Carry passengers and cargo within
recommended limits on the Tire
and Loading Information label. See
Vehicle Load Limits0214.
.Are driven on reasonable road
surfaces within legal driving limits.
.Use the recommended fuel. See
Recommended Fuel 0271. Refer to the information in the
Maintenance Schedule Additional
Required Services - Normal chart.
The Additional Required Services -
Severe are for vehicles that are:
.Mainly driven in heavy city traffic
in hot weather.
.Mainly driven in hilly or
mountainous terrain.
.Frequently towing a trailer.
.Used for high speed or competitive
driving.
.Used for taxi, police, or delivery
service.
Refer to the information in the
Maintenance Schedule Additional
Required Services - Severe chart.
{Warning
Performing maintenance work can
be dangerous and can cause serious
injury. Perform maintenance work
only if the required information,
proper tools, and equipment are
available. If they are not, see your
dealer to have a trained technician
do the work. See Doing Your Own
Service Work 0287.
Maintenance Schedule
Owner Checks and Services
Check the engine oil level. See Engine
Oil 0290.
Once a Month
.Check the tire inflation pressures.
See Tire Pressure 0325.
.Inspect the tires for wear. See Tire
Inspection 0331.
.Check the windshield washer fluid
level. See Washer Fluid 0299.
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CUSTOMER INFORMATION 389
and rental car or a vehicle being
delivered back to the customer, up
to 500 miles.
Cadillac Technician Roadside
Service (U.S. Only)
Cadillac's exceptional Roadside Service
is more than an auto club or towing
service. It provides every Cadillac
owner in the United States with the
advantage of contacting a Cadillac
advisor and, where available, a
Cadillac trained dealer technician who
can provide on-site service.
A dealer technician will travel to your
location within a 30-mile radius of a
participating Cadillac dealership.
If beyond this radius, we will arrange
to have your car towed to the nearest
Cadillac dealership. Each technician
travels with a specially equipped
service vehicle complete with the
necessary Cadillac parts and tools
required to handle most roadside
repairs.
Services Not Included in
Roadside Service
.Impound towing caused by violation
of any laws
.Legal fines
.Mounting, dismounting, or changing
of snow tires, chains, or other
traction devices
Service is not provided if a vehicle is
in an area that is not accessible to the
service vehicle or is not a regularly
traveled or maintained public road,
which includes ice and winter roads.
Off-road use is not covered.
Services Specific to
Canadian-Purchased Vehicles
.Fuel delivery: Reimbursement is up
to 7 liters. Diesel fuel delivery may
be restricted. Propane and other
fuels are not provided through this
service.
.Lock-Out Service: Vehicle
registration is required.
.Trip Interruption Benefits and
Service: Pre-authorization, original
detailed receipts, and a copy of the
repair orders are required. Once
authorization has been received, the Roadside Service advisor will help
you make arrangements and explain
how to receive payment. Items
considered are hotel, meals, and
rental car or a vehicle being
delivered back to the customer, up
to 800 km.
.Alternative Service:
If assistance
cannot be provided right away, the
Roadside Service advisor may give
you permission to get local
emergency road service. You will
receive payment, up to $100, after
sending the original receipt to
Roadside Service. Mechanical
failures may be covered, however
any cost for parts and labor for
repairs not covered by the warranty
are the owner responsibility.
Scheduling Service
Appointments
When the vehicle requires warranty
service, contact your dealer and
request an appointment. By
scheduling a service appointment and
advising the service consultant of
Cadillac XT4 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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392 CUSTOMER INFORMATION
Insuring the Vehicle
Protect your investment in the GM
vehicle with comprehensive and
collision insurance coverage. There are
significant differences in the quality of
coverage afforded by various
insurance policy terms. Many
insurance policies provide reduced
protection to the GM vehicle by
limiting compensation for damage
repairs by using aftermarket collision
parts. Some insurance companies will
not specify aftermarket collision parts.
When purchasing insurance, we
recommend that you ensure that the
vehicle will be repaired with GM
original equipment collision parts.
If such insurance coverage is not
available from your current insurance
carrier, consider switching to another
insurance carrier.
If the vehicle is leased, the leasing
company may require you to have
insurance that ensures repairs with
Genuine GM Original Equipment
Manufacturer (OEM) parts or Genuine
Manufacturer replacement parts. Readthe lease carefully, as you may be
charged at the end of the lease for
poor quality repairs.
If a Crash Occurs
If there has been an injury, call
emergency services for help. Do not
leave the scene of a crash until all
matters have been taken care of. Move
the vehicle only if its position puts
you in danger, or you are instructed to
move it by a police officer.
Give only the necessary information
to police and other parties involved in
the crash.
For emergency towing see
Roadside
Service 0388.
Gather the following information:
.Driver name, address, and telephone
number
.Driver license number
.Owner name, address, and
telephone number
.Vehicle license plate number
.Vehicle make, model, and
model year
.Vehicle Identification Number (VIN)
.Insurance company and policy
number
.General description of the damage
to the other vehicle
Choose a reputable repair facility that
uses quality replacement parts. See
“Collision Parts ”earlier in this section.
If the airbag has inflated, see What
Will You See after an Airbag Inf lates?
0 59.
Managing the Vehicle Damage
Repair Process
In the event that the vehicle requires
damage repairs, GM recommends that
you take an active role in its repair.
If you have a pre-determined repair
facility of choice, take the vehicle
there, or have it towed there. Specify
to the facility that any required
replacement collision parts be original
equipment parts, either new Genuine
GM parts or recycled original GM
parts. Remember, recycled parts will
not be covered by the GM vehicle
warranty.
Insurance pays the bill for the repair,
but you must live with the repair.
Depending on your policy limits, your