Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
15567102) - 2022 - CRC - 11/17/21
160 INFOTAINMENT SYSTEM
Infotainment System
Introduction
Introduction . . . . . . . . . . . . . . . . . . . . . . 160
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . 161
Steering Wheel Controls . . . . . . . . . 162
Using the System . . . . . . . . . . . . . . . . . 163
Software Updates . . . . . . . . . . . . . . . . . 166
Radio
AM-FM Radio . . . . . . . . . . . . . . . . . . . . . 166
HD Radio Technology . . . . . . . . . . . . 168
Radio Data System (RDS) . . . . . . . . 169
Satellite Radio . . . . . . . . . . . . . . . . . . . . 169
Radio Reception . . . . . . . . . . . . . . . . . . 170
Multi-Band Antenna . . . . . . . . . . . . . 171
Audio Players
Avoiding Untrusted MediaDevices . . . . . . . . . . . . . . . . . . . . . . . . . . 171
USB Port . . . . . . . . . . . . . . . . . . . . . . . . . . 171
Bluetooth Audio . . . . . . . . . . . . . . . . . . 174
Rear Seat Infotainment
Rear Seat Infotainment (RSI) System . . . . . . . . . . . . . . . . . . . . . . . . . . 175
Navigation
Using the Navigation System . . . . 181
Maps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185
Navigation Symbols . . . . . . . . . . . . . . 185 Destination . . . . . . . . . . . . . . . . . . . . . . . 185
Global Positioning
System (GPS) . . . . . . . . . . . . . . . . . . . 190
Vehicle Positioning . . . . . . . . . . . . . . . 191
Problems with Route Guidance . . . . . . . . . . . . . . . . . . . . . . . . 191
If the System Needs Service . . . . . 192
Map Data Updates . . . . . . . . . . . . . . . 192
Database Coverage Explanations . . . . . . . . . . . . . . . . . . . . 192
Voice Recognition
Voice Recognition . . . . . . . . . . . . . . . . 192
Phone
Bluetooth (Overview) . . . . . . . . . . . . . 198
Bluetooth (Pairing and Using aPhone) . . . . . . . . . . . . . . . . . . . . . . . . . . . 199
Apple CarPlay and Android Auto . . . . . . . . . . . . . . . . . . . 203
Settings
Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . 205
Teen Driver . . . . . . . . . . . . . . . . . . . . . . . 209
Trademarks and License
Agreements
Trademarks and LicenseAgreements . . . . . . . . . . . . . . . . . . . . . 212
Introduction
Read the following pages to become
familiar with the features.
{Warning
Taking your eyes off the road for
too long or too often while using
any infotainment feature can cause
a crash. You or others could be
injured or killed. Do not give
extended attention to infotainment
tasks while driving. Limit your
glances at the vehicle displays and
focus your attention on driving. Use
voice commands whenever possible.
The infotainment system has built-in
features intended to help avoid
distraction by disabling some features
when driving. These features may gray
out when they are unavailable. Many
infotainment features are also
available through the instrument
cluster and steering wheel controls.
Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
15567102) - 2022 - CRC - 11/17/21
INFOTAINMENT SYSTEM 191
For more information if the GPS is not
functioning properly, seeProblems
with Route Guidance 0191 and
If the System Needs Service 0192.
Vehicle Positioning
At times, the position of the vehicle
on the map could be inaccurate due to
one or more of the following reasons:
.The road system has changed.
.The vehicle is driving on slippery
road surfaces such as sand, gravel,
or snow.
.The vehicle is traveling on winding
roads or long, straight roads.
.The vehicle is approaching a tall
building or a large vehicle.
.The surface streets run parallel to a
freeway.
.The vehicle has been transferred by
a vehicle carrier or a ferry.
.The current position calibration is
set incorrectly.
.The vehicle is traveling at high
speed.
.The vehicle changes directions more
than once, or the vehicle is turning
on a turn table in a parking lot.
.The vehicle is entering and/or
exiting a parking lot, garage, or a lot
with a roof.
.The GPS signal is not received.
.A roof carrier is installed on the
vehicle.
.Tire chains are installed on the
vehicle.
.The tires are replaced or worn.
.The tire pressure for the tires is
incorrect.
.This is the first navigation use after
the map data is updated.
.The 12-volt battery has been
disconnected for several days.
.The vehicle is driving in heavy
traffic where driving is at low
speeds, and the vehicle is stopped
and started repeatedly.
Problems with Route
Guidance
Inappropriate route guidance can
occur under one or more of the
following conditions:
.The turn was not made on the road
indicated.
.Route guidance might not be
available when using automatic
rerouting for the next right or
left turn.
.The route might not be changed
when using automatic rerouting.
.There is no route guidance when
turning at an intersection.
.Plural names of places might be
announced occasionally.
.It could take a long time to operate
automatic rerouting during
high-speed driving.
.Automatic rerouting might display a
route returning to the set waypoint
if heading for a destination without
passing through a set waypoint.
.The route prohibits the entry of a
vehicle due to a regulation by time
or season or any other regulation
which may be given.
.Some routes might not be searched.
.The route to the destination might
not be shown if there are new roads,
if roads have recently changed, or if
certain roads are not listed in the
map data. See Maps0185.
Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
15567102) - 2022 - CRC - 11/17/21
192 INFOTAINMENT SYSTEM
To recalibrate the vehicle's position on
the map, park with the vehicle
running for two to five minutes, until
the vehicle position updates. Make
sure the vehicle is parked in a location
that is safe and has a clear view of the
sky and away from large obstructions.
If the System Needs
Service
If the navigation system needs service,
see your dealer.
Map Data Updates
The map data in the vehicle is the
most up-to-date information available
when the vehicle was produced.
See www.gmnavdisc.com for details on
ordering, purchasing, and installing a
new or replacement SD card. Features
are subject to change. For more
information on this feature, see
my.cadillac.com/learn.
Database Coverage
Explanations
Coverage areas vary with respect to
the level of map detail available for
any given area. Some areas feature
greater levels of detail than others.
If this happens, it does not mean
there is a problem with the system. As
the map data is updated, more detail
can become available for areas that
previously had limited detail. SeeMap
Data Updates 0192.
Voice Recognition
If equipped, voice recognition allows
for hands-free operation within the
navigation, audio, and phone. This
feature can be started by pressing
g
on the steering wheel.
However, not all features within these
areas are supported by voice
commands. Generally, only complex
tasks that require multiple manual
interactions to complete are
supported by voice commands. For example, tasks that take more
than one or two touches, such as a
song or artist to play from a media
device, would be supported by voice
commands. Other tasks, like adjusting
the volume or seeking up or down, are
audio features that are easily
performed by touching one or two
options, and are not supported by
voice commands.
In general there are flexible ways to
speak commands for completing the
tasks.
If your language supports it, try
stating a one-shot command, such as
“Directions to address
Do not include
the ZIP code while stating the address
during the command. Another
example of a one-shot Destination
Entry command is, “Directions to
Place of Interest at
commands do not work, try saying,
“Take me to Place of Interest ”or “Find
address ”and the system will walk you
through by asking additional
questions.
Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
15567102) - 2022 - CRC - 11/17/21
208 INFOTAINMENT SYSTEM
messages indicating success or error
during and after the download and
installation processes.
Downloading Over-the-Air vehicle
software updates requires Internet
connectivity, which can be accessed
through the vehicle’s built-in 4G LTE
connection, if equipped and active.
If required, data plans are provided by
a third party. Optionally, a secure
Wi-Fi hotspot such as a compatible
mobile device hotspot, home hotspot,
or public hotspot can be used.
Applicable data rates may apply.
To connect the infotainment system
to a secured mobile device hotspot,
home hotspot, or public hotspot,
touch Settings on the Home Page,
select the System tab, followed by
Wi-Fi Networks. Select the appropriate
Wi-Fi network, and follow the
on-screen prompts. Download speeds
may vary.
On most compatible mobile devices,
activation of the Wi-Fi hotspot is in
the Settings menu under Mobile
Network Sharing, Personal Hotspot,
Mobile Hotspot, or similar.Availability of Over-the-Air software
updates varies by vehicle and country.
Features are subject to change. For
more information on this feature, see
my.cadillac.com/learn.
Download Preferences
Touch and the following may display:
.Download Updates in Background:
Allows updates to download
without notification.
Select Off or On.
.Download Updates via Wi-Fi: Allows
updates to download using a Wi-Fi
network when available.
Select Off or On.
About
Touch to view the infotainment
system software information.
Display Optimization
Touch to adjust the screen for best
quality.
Running Applications
Touch to see a complete list of
applications that are currently
running on the infotainment system. Return to Factory Settings
Touch and the following may display:
.Reset Vehicle Settings: Resets all
vehicle settings for the current user.
Touch Reset or Cancel.
.Erase Settings and Personal Data:
Erases app data settings, user
profiles, and personal data including
navigation and mobile device data.
Touch Erase or Cancel.
.Clear Default Applications: Resets
preferred applications that have
been set to open when selecting a
function. No application data will
be lost.
Touch Clear or Cancel.
Vehicle
This menu allows adjustment of
different vehicle features. See
Vehicle
Personalization 0140.
Search
Enter a setting keyword to find a
specific setting.
Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
15567102) - 2022 - CRC - 11/17/21
486 ONSTAR
updates require a corresponding
service plan. Features vary by region
and model. Features are subject to
change. For more information, see
my.cadillac.com/learn or press
Q.
Or
.Give OnStar Turn-by-Turn
Navigation voice commands.
.Obtain and customize the Wi-Fi
hotspot name or SSID and
password, if equipped.
Press
Qto connect to an Advisor to:
.Verify account information or
update contact information.
.Get driving directions.
.Receive a Diagnostic check of the
vehicle's key operating systems.
.Receive Roadside Service.
.Manage Wi-Fi Settings, if equipped.
Press
>to get a priority connection
to an OnStar Advisor available 24/7 to:
.Get help for an emergency.
.Be a Good Samaritan or respond to
an AMBER Alert.
.Get assistance in severe weather or
other crisis situations and find
evacuation routes.
OnStar Services
Emergency
Emergency Services require an active
safety and security plan. With
Automatic Crash Response, built-in
sensors can automatically alert a
specially trained OnStar Advisor who
is immediately connected in to the
vehicle to help.
Press
>for a priority connection to
an OnStar Advisor who can contact
emergency service providers, direct
them to your exact location, and relay
important information.
With OnStar Crisis Assist, specially
trained Advisors are available
24 hours a day, 7 days a week, to
provide a central point of contact,
assistance, and information during a
crisis. With Roadside Service, Advisors can
locate a nearby service provider to
help with a flat tire, a battery jump,
or an empty gas tank.
Security
If equipped, OnStar provides these
services:
.With Stolen Vehicle Assistance,
OnStar Advisors can use GPS to
pinpoint the vehicle and help
authorities quickly recover it.
.With Remote Ignition Block,
if equipped, OnStar can block the
vehicle from being restarted.
.With Stolen Vehicle Slowdown,
if equipped, OnStar can work with
law enforcement to gradually slow
the vehicle down.
Theft Alarm Notification
If equipped, if the doors are locked
and the vehicle alarm sounds, a
notification by text, e-mail, or phone
call will be sent. If the vehicle is
stolen, an OnStar Advisor can work
with authorities to recover the vehicle.
Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
15567102) - 2022 - CRC - 11/17/21
ONSTAR 489
A temporary loss of GPS can cause
loss of the ability to send a
Turn-by-Turn Navigation route. The
Advisor may give a verbal route or
may ask for a call back after the
vehicle is driven into an open area.
Cellular and GPS Antennas
Cellular reception is required for
OnStar to send remote signals to the
vehicle. Do not place items over or
near the antenna to prevent blocking
cellular and GPS signal reception.
Unable to Connect to OnStar
Message
If there is limited cellular coverage or
the cellular network has reached
maximum capacity, this message may
come on. Press
Qto try the call again
or try again after driving a few miles
into another cellular area.
Vehicle and Power Issues
OnStar services require a vehicle
electrical system, wireless service, and
GPS satellite technologies to be
available and operating for features to function properly. These systems may
not operate if the battery is
discharged or disconnected.
Add-on Electrical Equipment
The OnStar system is integrated into
the electrical architecture of the
vehicle. Do not add any electrical
equipment. See
Add-On Electrical
Equipment 0367. Added electrical
equipment may interfere with the
operation of the OnStar system and
cause it to not operate.
Vehicle Software Updates
OnStar or GM may remotely deliver
software updates or changes to the
vehicle without further notice or
consent. These updates or changes
may enhance or maintain safety,
security, or the operation of the
vehicle or the vehicle systems.
Software updates or changes may
affect or erase data or settings that
are stored in the vehicle, such as
saved navigation destinations or
pre-set radio stations. Neither OnStar
nor GM is responsible for any affected
or erased data or settings. These
updates or changes may also collect personal information. Such collection
is described in the OnStar privacy
statement or separately disclosed at
the time of installation. These updates
or changes may also cause a system to
automatically communicate with GM
servers to collect information about
vehicle system status, identify
whether updates or changes are
available, or deliver updates or
changes. An active OnStar agreement
constitutes consent to these software
updates or changes and agreement
that either OnStar or GM may
remotely deliver them to the vehicle.Privacy
The complete OnStar Privacy
Statement may be found at
www.onstar.com (U.S.),
or www.onstar.ca (Canada). We
recommend that you review it. If you
have any questions, call
1-888-4ONSTAR (1-888-466-7827) or
press
Qto speak with an Advisor.
Users of wireless communications are
cautioned that the privacy of any
information sent via wireless cellular
communications cannot be assured.
Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
15567102) - 2022 - CRC - 11/17/21
INDEX 505
Towing (cont'd)Trailer Sway Control (TSC) . . . . . . . 354
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 439
Traction Control System(TCS)/StabiliTrak Light . . . . . . . . . 128
Off Light . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
Traction Control/Electronic Stability Control . . . . . . . . . . . . . . . . . . . 265
Trademarks and License Agreements . . . . . . . . . . . . . . . . . . . . . . . . 212
Trailer
Sway Control (TSC) . . . . . . . . . . . . . . . 354
Towing . . . . . . . . . . . . . . . . . . . . . . . . . . . . 340
Trailer Towing App . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 355
Trailering App . . . . . . . . . . . . . . . . . . . . . . 355
Transfer Case Four-Wheel Drive . . . . . . . . . . . . . . . . . 257
Transmission Automatic . . . . . . . . . . . . . . . . . . . . . . . . . 252
Fluid, Automatic . . . . . . . . . . . . . . . . . . 376
Temperature Gauge . . . . . . . . . . . . . . . 119
Transportation Program, Courtesy . . . . . . . . . . . . . . . . . . . . . . . . . . . 477
Trip Odometer . . . . . . . . . . . . . . . . . . . . . . 117
Turn and Lane-Change Signals . . . . 155U
Uniform Tire Quality Grading . . . . . . 420
Universal Remote System . . . . . . . . . . 147
Operation . . . . . . . . . . . . . . . . . . . . . . . . . . 149
Programming . . . . . . . . . . . . . . . . . . . . . . 147
Updates Map Data . . . . . . . . . . . . . . . . . . . . . . . . . . 192
Software . . . . . . . . . . . . . . . . . . . . . . . . . . . 166
USB Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171
Using the Navigation System . . . . . . 181
Using the System . . . . . . . . . . . . . . . . . . . 163
Using This Manual . . . . . . . . . . . . . . . . . . . . 2
V
Vehicle Alarm System . . . . . . . . . . . . . . . . . . . . . . 27
Automatic Hold Light . . . . . . . . . . . . 126
Canadian Owners . . . . . . . . . . . . . . . . . . . . 2
Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . 232
Identification Number (VIN) . . . . . 467
Load Limits . . . . . . . . . . . . . . . . . . . . . . . 241
Messages . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Personalization . . . . . . . . . . . . . . . . . . . 140
Remote Start . . . . . . . . . . . . . . . . . . . . . . . 13
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Speed Messages . . . . . . . . . . . . . . . . . . . 140
Towing . . . . . . . . . . . . . . . . . . . . . . . . . . . . 439 Vehicle Ahead Indicator . . . . . . . . . . . . 127
Vehicle Care
Tire Pressure . . . . . . . . . . . . . . . . . . . . . . 409
Vehicle Data Recording and Privacy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 482
Vehicle Hold Automatic . . . . . . . . . . . . . . . . . . . . . . . . . 264
Vehicle Hold (AVH) Automatic . . . . . . . . . . . . . . . . . . . . . . . . . 264
Vehicle Information . . . . . . . . . . . . . . . . 136
Vehicle Positioning . . . . . . . . . . . . . . . . . 191
Vehicle Security Steering Column Lock . . . . . . . . . . . . . 29
Ventilation, Air . . . . . . . . . . . . . . . . . . . . . 227
Visors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Voice Recognition . . . . . . . . . . . . . . . . . . 192
Voltmeter Gauge . . . . . . . . . . . . . . . . . . . . 120
W
Warning Brake System Light . . . . . . . . . . . . . . . 125
Caution and Danger . . . . . . . . . . . . . . . . . 2
Warning Lights, Gauges, and Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Warnings Hazard Flashers . . . . . . . . . . . . . . . . . . . 155
Washer Fluid . . . . . . . . . . . . . . . . . . . . . . . . 383