2022 CADILLAC ESCALADE dead battery

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
15567102) - 2022 - CRC - 11/17/21
KEYS, DOORS, AND WINDOWS 15
Warning (Continued)
opened while the vehicle is
moving. The chance of being
thrown out of the vehicle in a
crash is increased if the doors are
not locked. So, all passengers
should wear seat belts properly
and the doors should be locked
whenever the vehicle is driven.
.Young children who get into
unlocked vehicles may be unable
to get out. A child can be
overcome by extreme heat and
can suffer permanent injuries or
even death from heat stroke.
Always lock the vehicle whenever
leaving it.
.Outsiders can easily enter
through an unlocked door when
you slow down or stop the
vehicle. Locking the doors can
help prevent this from
happening.
To lock or unlock the doors from
inside the vehicle:
.PressQorKon a power door lock
switch.
.Pull the front door handle once to
unlock and open it. Pull the rear
door handle once to unlock it and
again to open it.
To lock or unlock the doors from
outside the vehicle:
.PressQorKon the remote key.
.Use the mechanical key in the
driver door. The key cylinder is
covered by a cap. See “Driver Door
Key Lock Cylinder Access” later in
this section.
Keyless Access
The remote key must be within 1 m
(3 ft) of the liftgate or door being
opened or locked. To unlock and open
any door, press the touchpad on the
inside grip area of the outside door
handle. Touch the sensor on the front
outside door handle to lock. See
“Keyless Access Operation ”in Remote
Keyless Entry (RKE) System Operation
0 7.
Driver Door Key Lock Cylinder
Access (In Case of Dead Battery)
To access the driver door key lock
cylinder and unlatch the door: 1. Remove the mechanical key from the remote key.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
15567102) - 2022 - CRC - 11/17/21
438 VEHICLE CARE
4. Turn the ignition off on bothvehicles. Unplug unnecessary
accessories plugged into the
accessory power outlets. Turn off
the radio and all the lamps that are
not needed. This will avoid sparks
and help save both batteries. And it
could save the radio!
5. Open the hood on the other vehicle and locate the positive (+) and
negative (−) terminal locations on
that vehicle.
{Warning
An electric fan can start up even
when the engine is not running and
can injure you. Keep hands,
clothing, and tools away from any
underhood electric fan.
{Warning
Using a match near a battery can
cause battery gas to explode. People
have been hurt doing this, and
some have been blinded. Use a
flashlight if you need more light.
(Continued)
Warning (Continued)
Battery fluid contains acid that can
burn you. Do not get it on you.
If you accidentally get it in your
eyes or on your skin, flush the place
with water and get medical help
immediately.
{Warning
Fans or other moving engine parts
can injure you badly. Keep your
hands away from moving parts
once the engine is running.
6. Check that the jumper cables do not have loose or missing
insulation. If they do, you could get
a shock. The vehicles could be
damaged too.
Before you connect the cables, here
are some basic things you should
know. Positive (+) will go to
positive (+) or to a remote
positive (+) terminal if the vehicle
has one. Negative (−) will go to a heavy, unpainted metal engine part
or to a remote negative (−) terminal
if the vehicle has one.
Do not connect positive (+) to
negative (−) or you will get a short
that would damage the battery and
maybe other parts too. And do not
connect the negative (−) cable to
the negative (−) terminal on the
dead battery because this can
cause sparks.
7. Connect one end of the red positive (+) cable to the discharged
battery positive (+) terminal.
8. Do not let the other end touch metal. Connect it to the good
battery positive (+) terminal. Use a
remote positive (+) terminal if the
vehicle has one.
9. Connect one end of the black negative (−) cable to the good
battery negative (−) terminal. Use a
remote negative (−) terminal if the
vehicle has one.
Do not let the other end touch
anything until the next step.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
15567102) - 2022 - CRC - 11/17/21
VEHICLE CARE 439
10. Connect the other end of thenegative (−) cable to the discharged
battery negative (−) grounding
point.
11. Start the vehicle with the good battery and run the engine for a
while.
12. Try to start the vehicle that had the dead battery. If it will not start
after a few tries, it probably needs
service.
Caution
If the jumper cables are connected
or removed in the wrong order,
electrical shorting may occur and
damage the vehicle. The repairs
would not be covered by the vehicle
warranty. Always connect and
remove the jumper cables in the
correct order, making sure that the
cables do not touch each other or
other metal.
Jumper Cable Removal
Reverse the sequence exactly when
removing the jumper cables. After starting the disabled vehicle and
removing the jumper cables, allow it
to idle for several minutes.
Towing the Vehicle
Caution
Incorrectly transporting a disabled
vehicle may cause damage to the
vehicle. Use proper tire straps to
secure the vehicle to the flatbed
tow truck. Do not strap or hook to
any frame, underbody,
or suspension component not
specified below. Do not move
vehicles with drive axle tires on the
ground. Damage is not covered by
the vehicle warranty.
Caution
The vehicle may be equipped with
an electric parking brake and/or an
electronic shifter. In the event of a
loss of 12-volt battery power, the
electric parking brake cannot be
released, and the vehicle cannot be
(Continued)
Caution (Continued)
shifted to N (Neutral). Tire skates
or dollies must be used under the
non-rolling tires to prevent damage
while loading/unloading the vehicle.
Dragging the vehicle will cause
damage not covered by the vehicle
warranty.
Caution
The vehicle may be equipped with a
tow eye. Improper use of the tow
eye may cause damage to the
vehicle and is not covered by the
vehicle warranty. If equipped, use
the tow eye to load the vehicle onto
a flatbed tow truck from a flat road
surface, or to move the vehicle a
very short distance at a walking
pace. The tow eye is not designed
for off-road recovery. The vehicle
must be in N (Neutral) with the
electric parking brake released
when using the tow eye.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
15567102) - 2022 - CRC - 11/17/21
440 VEHICLE CARE
Contact a professional towing service
if the disabled vehicle must be
transported. GM recommends a
flatbed tow truck to transport a
disabled vehicle. Use ramps to help
reduce approach angles, if necessary.
If equipped, a tow eye may be located
near the spare tire or emergency jack.
Do not use the tow eye to pull the
vehicle from the snow, mud, sand,
or ditch. Tow eye threads may have
right or left-hand threads. Use caution
when installing or removing the
tow eye.
The vehicle must be in N (Neutral)
and the electric parking brake must be
released when loading the vehicle
onto a flatbed tow truck.
.If the vehicle is equipped with car
wash mode and has 12-volt battery
power, refer to“Car Wash Mode ”
under Automatic Transmission 0252
to place the vehicle in N (Neutral).
.If the 12-volt battery is dead and/or
the engine will not start, the vehicle
will not move. Try to jump start the vehicle. Refer to
Jump Starting -
North America 0436 and if the
jump start is successful, retry the
“Car Wash Mode ”procedure.
.If jump starting is unsuccessful, the
vehicle will not move. Tire skates or
dollies must be used under the
non-rolling tires to prevent vehicle
damage.
Front Attachment Points
The vehicle is equipped with specific
attachment points to be used to pull
the vehicle onto a flatbed car carrier
from a flat road surface. Do not use
these attachment points to pull the
vehicle from snow, mud or sand.
Recreational Vehicle
Towing
Recreational vehicle towing means
towing the vehicle behind another
vehicle, such as a motor home. The
two most common types of
recreational vehicle towing are dinghy
and dolly towing. Dinghy towing is
towing the vehicle with all four wheels
on the ground. Dolly towing is towing
the vehicle with two wheels on the
ground and two wheels on a dolly.
Follow the tow vehicle manufacturer’s
instructions. See your dealer or
trailering professional for additional
advice and equipment
recommendations.
Here are some important things to
consider before recreational vehicle
towing:
.Before towing the vehicle, become
familiar with the local laws that
apply to recreational vehicle towing.
These laws may vary by region.
.What is the towing capacity of the
towing vehicle? Be sure to read the
tow vehicle manufacturer's
recommendations.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
15567102) - 2022 - CRC - 11/17/21
476 CUSTOMER INFORMATION
.Emergency Tow from a Public
Road or Highway:Tow to the
nearest Cadillac dealer for warranty
service, or if the vehicle was in a
crash and cannot be driven.
Assistance is not given when the
vehicle is stuck in the sand, mud,
or snow.
.Flat Tire Change: Service to change
a flat tire with a spare tire. The
spare tire, if equipped, must be in
good condition and properly
inflated. It is your responsibility for
the repair or replacement of the tire
if it is not covered by the warranty.
.Battery Jump Start: Service to
jump start a dead battery.
.Trip Interruption Benefits and
Service: If your trip is interrupted
due to a warranty failure, incidental
expenses may be reimbursed during
the Powertrain warranty period.
Items considered are hotel, meals,
and rental car or a vehicle being
delivered back to the customer, up
to 500 miles.
Cadillac Technician Roadside
Service (U.S. Only)
Cadillac's exceptional Roadside Service
is more than an auto club or towing
service. It provides every Cadillac
owner in the United States with the
advantage of contacting a Cadillac
advisor and, where available, a
Cadillac trained dealer technician who
can provide on-site service.
A dealer technician will travel to your
location within a 30-mile radius of a
participating Cadillac dealership.
If beyond this radius, we will arrange
to have your car towed to the nearest
Cadillac dealership. Each technician
travels with a specially equipped
service vehicle complete with the
necessary Cadillac parts and tools
required to handle most roadside
repairs.
Services Not Included in
Roadside Service
.Impound towing caused by violation
of any laws
.Legal fines
.Mounting, dismounting, or changing
of snow tires, chains, or other
traction devices
Service is not provided if a vehicle is
in an area that is not accessible to the
service vehicle or is not a regularly
traveled or maintained public road,
which includes ice and winter roads.
Off-road use is not covered.
Services Specific to
Canadian-Purchased Vehicles
.Fuel delivery: Reimbursement is up
to 7 liters. Diesel fuel delivery may
be restricted. Propane and other
fuels are not provided through this
service.
.Lock-Out Service: Vehicle
registration is required.
.Trip Interruption Benefits and
Service: Pre-authorization, original
detailed receipts, and a copy of the
repair orders are required. Once
authorization has been received, the
Roadside Service advisor will help
you make arrangements and explain
how to receive payment. Items
considered are hotel, meals, and