Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
15567102) - 2022 - CRC - 11/17/21
202 INFOTAINMENT SYSTEM
3. Touch#on the infotainment
display to start dialing the number.
Searching Contacts Using the
Keypad
To search for contacts using the
keypad:
1. Touch the Phone icon on the Home Page.
2. Touch Keypad and enter partial phone numbers or contact names
using the digits on the keypad to
search.
Results will show on the right side
of the display. Touch one to place
a call.
Accepting or Declining a Call
When an incoming call is received, the
infotainment system mutes and a ring
tone is heard in the vehicle.
Accepting a Call
Use the steering wheel scroll wheel to
select
#, otherwise press6on steering
wheel controls. Declining a Call
Use steering wheel scroll wheel to
select
K.
Call Waiting
Call waiting must be supported on the
Bluetooth cell phone and enabled by
the wireless service carrier to work.
Accepting a Call
Press
6on steering wheel controls to
answer.
Declining a Call
Use steering wheel scroll wheel to
select
Kto decline.
Switching Between Calls (Call
Waiting Calls Only)
To switch between calls, touch Phone
on the Home Page to display Call
View. While in Call View, touch the
call information of the call on hold to
change calls.
Three-Way Calling
Three-way calling must be supported
on the Bluetooth cell phone and
enabled by the wireless service carrier
to work.
To start a three-way call while in a
current call: 1. In the Call View, touch Add Call to add another call.
2. Initiate the second call by selecting from Recents, Contacts, or Keypad.
3. When the second call is active, touch the merge icon to conference
the three-way call together.
Ending a Call
.Press6on the steering wheel
controls.
.Touch#on the infotainment
display, next to a call, to end only
that call.
Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
15567102) - 2022 - CRC - 11/17/21
INFOTAINMENT SYSTEM 203
Dual Tone Multi-Frequency
(DTMF) Tones
The in-vehicle Bluetooth system can
send numbers during a call. This is
used when calling a menu-driven
phone system. Use the Keypad to
enter the number.
Phone Settings
Touch6on the home page and then
touch Settings. The following may
display:
.Contacts
.Active Call View
.OnStar Phone TTY Mode
Contacts
Sort Contacts : This sorts the
displayed order of contact names by
First Name or Last Name.
Re-sync Phone Contacts : This allows
the contact list to re-sync by
importing the contacts from the
currently connected phone.
Active Call View
This setting allows whether answering
incoming call will display the active
call view. Touch On or Off.
OnStar Phone TTY Mode
This setting enables or disables the
OnStar Phone TTY Mode for OnStar
Advisor Calls and OnStar Emergency
Calls.
Touch Disable or Enable.
Apple CarPlay and
Android Auto
If equipped, Android Auto and/or
Apple CarPlay capability may be
available through a compatible
smartphone. If available and
connected, the Android Auto and
Apple CarPlay icons will change from
gray to white on the Home Page of the
infotainment display.
To use Android Auto and/or Apple
CarPlay:
For Wired Phone Projection
1. Download the Android Auto app to your smartphone from the Google
Play store. There is no app required
for Apple CarPlay. 2. Connect your Android phone or
Apple iPhone by using the
factory-provided phone USB cable
and plugging into a USB data port.
For best performance, it is highly
recommended to use the device’s
factory-provided USB cable, which
should be replaced after significant
wear to maintain connection
quality. Aftermarket or third-party
cables may not work.
3. When the phone is first connected to activate Apple CarPlay or
Android Auto, the message “Device
Projection Privacy Consent ”will
appear.
.Touch Continue to launch Apple
CarPlay or Android Auto.
.Touch Disable to remove Apple
CarPlay and Android Auto
capability from the vehicle
Settings menu. Other functions
may still work.
For Wireless Phone Projection 1. Download the Android Auto app to your smartphone from the Google
Play store. There is no app required
for Apple CarPlay.
Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
15567102) - 2022 - CRC - 11/17/21
208 INFOTAINMENT SYSTEM
messages indicating success or error
during and after the download and
installation processes.
Downloading Over-the-Air vehicle
software updates requires Internet
connectivity, which can be accessed
through the vehicle’s built-in 4G LTE
connection, if equipped and active.
If required, data plans are provided by
a third party. Optionally, a secure
Wi-Fi hotspot such as a compatible
mobile device hotspot, home hotspot,
or public hotspot can be used.
Applicable data rates may apply.
To connect the infotainment system
to a secured mobile device hotspot,
home hotspot, or public hotspot,
touch Settings on the Home Page,
select the System tab, followed by
Wi-Fi Networks. Select the appropriate
Wi-Fi network, and follow the
on-screen prompts. Download speeds
may vary.
On most compatible mobile devices,
activation of the Wi-Fi hotspot is in
the Settings menu under Mobile
Network Sharing, Personal Hotspot,
Mobile Hotspot, or similar.Availability of Over-the-Air software
updates varies by vehicle and country.
Features are subject to change. For
more information on this feature, see
my.cadillac.com/learn.
Download Preferences
Touch and the following may display:
.Download Updates in Background:
Allows updates to download
without notification.
Select Off or On.
.Download Updates via Wi-Fi: Allows
updates to download using a Wi-Fi
network when available.
Select Off or On.
About
Touch to view the infotainment
system software information.
Display Optimization
Touch to adjust the screen for best
quality.
Running Applications
Touch to see a complete list of
applications that are currently
running on the infotainment system. Return to Factory Settings
Touch and the following may display:
.Reset Vehicle Settings: Resets all
vehicle settings for the current user.
Touch Reset or Cancel.
.Erase Settings and Personal Data:
Erases app data settings, user
profiles, and personal data including
navigation and mobile device data.
Touch Erase or Cancel.
.Clear Default Applications: Resets
preferred applications that have
been set to open when selecting a
function. No application data will
be lost.
Touch Clear or Cancel.
Vehicle
This menu allows adjustment of
different vehicle features. See
Vehicle
Personalization 0140.
Search
Enter a setting keyword to find a
specific setting.
Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
15567102) - 2022 - CRC - 11/17/21
INFOTAINMENT SYSTEM 209
Teen Driver
If equipped, this allows multiple keys
to be registered for beginner drivers to
encourage safe driving habits. When
the vehicle is started with a Teen
Driver key, it will automatically
activate certain safety systems, allow
setting of some features, and limit the
use of others. The Report Card will
record vehicle data about driving
behavior that can be viewed later.
When the vehicle is started with a
registered key, the Driver Information
Center (DIC) displays a message that
Teen Driver is active.
To access:1. Touch Settings on the Home Page, then touch Vehicle, and then Teen
Driver.
2. Create a Personal Identification Number (PIN) by choosing a
four-digit PIN. Re-enter the PIN to
confirm. To change the PIN, touch
Change PIN.
The PIN is required to:
.Register or unregister keys.
.Change Teen Driver settings.
.Change or clear the Teen
Driver PIN.
.Access or delete Report Card data.
Register keys to activate Teen
Driver and assign restrictions to
the key:
Any vehicle key can be registered, up
to a maximum of eight keys. Label the
key to tell it apart from the
other keys.
For a pushbutton start system: 1. Start the engine.
2. For automatic transmissions, the vehicle must be in P (Park). For
manual transmissions, the vehicle
must be stopped with the parking
brake set.
3. From the Settings menu, touch Vehicle and then Teen Driver.
4. Enter the PIN.
5. Place the remote key you wish to register in the transmitter pocket.
The key does not need to be the
one that started the vehicle. See
Remote Keyless Entry (RKE) System
Operation 07for transmitter
pocket location. 6. From the Teen Driver menu, touch
Setup Keys..If the remote key has not
previously been registered, the
option to add the key displays.
Touch Setup and a confirmation
message displays. Teen Driver
restrictions will be applied
whenever this key is used to
operate the vehicle.
.If the remote key has already
been registered, the option to
remove the key displays.
If Remove is touched, the
remote key is no longer
registered. A confirmation
message displays, and Teen
Driver restrictions will not be
applied if this remote key is
used to operate the vehicle.
In vehicles with a pushbutton start
system, if a Teen Driver and a
non-Teen Driver key are both present
at start up, the vehicle will recognize
the non-Teen Driver key to start the
vehicle. The Teen Driver settings will
not be active.
Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
15567102) - 2022 - CRC - 11/17/21
210 INFOTAINMENT SYSTEM
Manage Settings
Buckle To Drive :When turned ON,
Buckle to Drive prevents the driver
from shifting out of P (Park) for a
period of time if driver seat belt, and
on some vehicles, the passenger seat
belt, is not buckled. See Buckle To
Drive 059 and
Vehicle Personalization 0140.
Teen Driver Speed Limiter : Limits
the maximum speed of the vehicle.
When the speed limiter is turned on
and the vehicle is started with a Teen
Driver key, the DIC displays a message
that the top speed is limited.
On certain vehicles, when the Speed
Limiter is turned ON, the vehicle’s
maximum acceleration will be limited.
The DIC will display a message that
the acceleration is limited.
Teen Driver Speed Warning : Allows
the speed warning to be turned on or
off. Touch Set Teen Driver Speed
Warning to set the warning speed.
Set Teen Driver Speed Warning :
Displays a warning in the DIC when
exceeding a selectable speed. Choose the desired speed warning level. The
speed warning does not limit the
speed of the vehicle.
Audio Volume Limit :
Allows the
audio volume limit to be turned on or
off. Touch Set Audio Volume Limit to
choose the maximum allowable audio
volume level.
SiriusXM Explicit Content Filter (if
equipped) : Allows the SiriusXM
Explicit Content Filter to be turned
ON or OFF. When ON, the teen driver
will not be able to listen to SiriusXM
stations that contain explicit content,
and the Explicit Content Filter
selection in the Audio Settings will be
unavailable for change.
When Teen Driver is Active:
.The radio will mute when the
driver, or in some vehicles, the front
passenger seat belt, is not buckled.
The audio from any device paired to
the vehicle will also be muted.
.If an object, such as a briefcase,
handbag, grocery bag, laptop,
or other electronic device, is on the
front passenger seat, it could cause the radio to mute. If this happens,
remove the object from the seat. See
Passenger Sensing System
072.
.Some safety systems, such as
Forward Collision Alert, if equipped,
cannot be turned off.
.The gap setting for the Forward
Collision Alert and Adaptive Cruise
Control, if equipped, cannot be
changed.
.When trying to change a safety
feature that is not configurable in
Teen Driver, the DIC displays a
message indicating that Teen Driver
is active and the action is not
available.
.Super Cruise, if equipped, is not
available.
.Enhanced Low Fuel Warning (if
equipped) –When the vehicle is low
on fuel, the low fuel light on the
instrument cluster flashes and the
DIC low fuel warning cannot be
dismissed.
.Do not tow a trailer.
Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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INFOTAINMENT SYSTEM 211
Report Card
The vehicle owner must secure the
driver’s consent to record certain
vehicle data when the vehicle is driven
with a registered Teen Driver key.
There is one Report Card per vehicle.
Data is only recorded when a
registered Teen Driver key is used to
operate the vehicle.
The Report Card data is collected from
the time Teen Driver is activated or
the last time the Report Card was
reset. The following items may be
recorded:
.Distance Driven–the total distance
driven.
.Maximum Speed –the maximum
vehicle speed detected.
.Overspeed Warnings –the number
of times the speed warning setting
was exceeded.
.Wide Open Throttle –the number
of times the accelerator pedal was
pressed nearly all the way down.
.Forward Collision Alerts –the
number of times the driver was
notified when approaching a vehicle
ahead too quickly and at potential
risk for a crash.
.Forward Automatic Braking, also
called Automatic Emergency
Braking (if equipped) –the number
of times the vehicle detected that a
forward collision was imminent and
applied the brakes.
.Reverse Automatic Braking (if
equipped) –the number of times
the vehicle detected that a rearward
collision was imminent and applied
the brakes.
.Traction Control –the number of
times the Traction Control System
activated to reduce wheel spin or
loss of traction.
.Stability Control –the number of
events which required the use of
electronic stability control.
.Antilock Braking System Active –
The number of Antilock Brake
System activations.
.Tailgating Alerts –the number of
times the driver was alerted for
following a vehicle ahead too
closely.
Report Card Data
Cumulative Data is saved for all trips
until the Report Card is reset or until
the maximum count is exceeded.
If the maximum count is exceeded for
a Report Card line item, that item will
no longer be updated in the Report
Card until it is reset. Each item will
report a maximum of 1,000 counts.
The distance driven will report a
maximum of 64,374 km (40,000 mi).
To delete Report Card data, do one of
the following:
.From the Report Card display, touch
Reset.
.Touch Clear All Teen Keys and PIN
from the Teen Driver menu. This
will also unregister any Teen Driver
keys and delete the PIN.
Forgotten PIN
See your dealer to reset the PIN.
Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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246 DRIVING AND OPERATING
Caution (Continued)
.Do not tow a trailer during
break-in. SeeTrailer Towing 0340
for the trailer towing capabilities
of the vehicle and more
information.
Following break-in, engine speed
and load can be gradually
increased.
On new vehicles, the various
mechanical and electrical systems
experience a “break-in”period during
the first 6 400 km (4,000 mi) of
routine driving. As the vehicle is
driven, the mechanical systems adjust
to provide optimal fuel economy and
transmission shift performance.
Electrical systems will adapt and
calibrate during the break-in period.
A one-time occurrence of clicks and
similar vehicle noises is normal during
this process.
Normal driving charges the vehicle’s
battery to achieve the best operation
of the vehicle, including fuel economy
and the Stop/Start System. See Stop/
Start System 0249.
Ignition Positions
Vehicles equipped with Keyless Access
have pushbutton starting.
The Remote Key must be in the
vehicle for the system to operate.
If the pushbutton start is not working,
the vehicle may be near a strong radio
antenna signal causing interference to
the Keyless Access system. See Remote
Keyless Entry (RKE) System Operation
0 7.
To shift out of P (Park), the ignition
must be on or in Service Mode, and
the brake pedal must be applied.
{Warning
Turning off the vehicle while
moving may cause loss of power
assist in the brake and steering
systems and disable the airbags.
While driving, only shut the vehicle
off in an emergency.
Stopping the Engine/LOCK/OFF (No
Indicator Lights) : When the vehicle
is stopped, press ENGINE START/
STOP once to turn the engine off.
If the vehicle is in P (Park), the
ignition will turn off, and Retained
Accessory Power (RAP) will remain
active. See Retained Accessory Power
(RAP) 0250.
If the vehicle is not in P (Park),
the ignition will return to
ACC/ACCESSORY and display the
message SHIFT TO PARK in the Driver
Information Center (DIC). When the
vehicle is shifted into P (Park), the
ignition system will turn off.
The vehicle may have an electric
steering column lock. The lock is
activated when the ignition is turned
off and either front door is opened.
Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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248 DRIVING AND OPERATING
Starting the Engine
If the vehicle has a diesel engine, see
the Duramax diesel supplement.
Caution
If you add electrical parts or
accessories, you could change the
way the engine operates. Any
resulting damage would not be
covered by the vehicle warranty. See
Add-On Electrical Equipment0367.
Shift the vehicle into P (Park) or
N (Neutral). To restart the engine
when the vehicle is already moving,
use N (Neutral) only.
Caution
Do not try to shift to P (Park) if the
vehicle is moving. If you do, you
could damage the transmission.
Shift to P (Park) only when the
vehicle is stopped.
Starting Procedure
1. The remote key must be in the vehicle. Press ENGINE START/
STOP with the brake pedal applied.
When the engine begins cranking,
let go of the button.
The idle speed will go down as the
engine gets warm. Do not race the
engine immediately after starting
it. Operate the engine and
transmission gently to allow the oil
to warm up and lubricate all
moving parts.
When the low fuel warning light is
on and the FUEL LEVEL LOW
message is displayed in the Driver
Information Center (DIC), press the
ENGINE START/STOP position to
continue engine cranking.
Caution
Cranking the engine for long
periods of time, by trying to start
the engine immediately after
cranking has ended, can overheat
and damage the cranking motor,
(Continued)
Caution (Continued)
and drain the battery. Wait at least
15 seconds between each try, to let
the cranking motor cool down.
2. If the engine does not start after five to 10 seconds, especially in
very cold weather (below −18 °C or
0 °F), it could be flooded with too
much gasoline. Try pushing the
accelerator pedal all the way to the
floor and holding it there while
pressing ENGINE START/STOP for
up to a maximum of 15 seconds.
Wait at least 15 seconds between
each try, to allow the cranking
motor to cool down. When the
engine starts, let go of the button
and accelerator. If the vehicle starts
briefly but then stops again, do the
same thing. This clears the extra
gasoline from the engine. Do not
race the engine immediately after
starting it. Operate the engine and
transmission gently until the oil
warms up and lubricates all
moving parts.