Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
15567102) - 2022 - CRC - 11/17/21
440 VEHICLE CARE
Contact a professional towing service
if the disabled vehicle must be
transported. GM recommends a
flatbed tow truck to transport a
disabled vehicle. Use ramps to help
reduce approach angles, if necessary.
If equipped, a tow eye may be located
near the spare tire or emergency jack.
Do not use the tow eye to pull the
vehicle from the snow, mud, sand,
or ditch. Tow eye threads may have
right or left-hand threads. Use caution
when installing or removing the
tow eye.
The vehicle must be in N (Neutral)
and the electric parking brake must be
released when loading the vehicle
onto a flatbed tow truck.
.If the vehicle is equipped with car
wash mode and has 12-volt battery
power, refer to“Car Wash Mode ”
under Automatic Transmission 0252
to place the vehicle in N (Neutral).
.If the 12-volt battery is dead and/or
the engine will not start, the vehicle
will not move. Try to jump start the vehicle. Refer to
Jump Starting -
North America 0436 and if the
jump start is successful, retry the
“Car Wash Mode ”procedure.
.If jump starting is unsuccessful, the
vehicle will not move. Tire skates or
dollies must be used under the
non-rolling tires to prevent vehicle
damage.
Front Attachment Points
The vehicle is equipped with specific
attachment points to be used to pull
the vehicle onto a flatbed car carrier
from a flat road surface. Do not use
these attachment points to pull the
vehicle from snow, mud or sand.
Recreational Vehicle
Towing
Recreational vehicle towing means
towing the vehicle behind another
vehicle, such as a motor home. The
two most common types of
recreational vehicle towing are dinghy
and dolly towing. Dinghy towing is
towing the vehicle with all four wheels
on the ground. Dolly towing is towing
the vehicle with two wheels on the
ground and two wheels on a dolly.
Follow the tow vehicle manufacturer’s
instructions. See your dealer or
trailering professional for additional
advice and equipment
recommendations.
Here are some important things to
consider before recreational vehicle
towing:
.Before towing the vehicle, become
familiar with the local laws that
apply to recreational vehicle towing.
These laws may vary by region.
.What is the towing capacity of the
towing vehicle? Be sure to read the
tow vehicle manufacturer's
recommendations.
Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
15567102) - 2022 - CRC - 11/17/21
476 CUSTOMER INFORMATION
.Emergency Tow from a Public
Road or Highway:Tow to the
nearest Cadillac dealer for warranty
service, or if the vehicle was in a
crash and cannot be driven.
Assistance is not given when the
vehicle is stuck in the sand, mud,
or snow.
.Flat Tire Change: Service to change
a flat tire with a spare tire. The
spare tire, if equipped, must be in
good condition and properly
inflated. It is your responsibility for
the repair or replacement of the tire
if it is not covered by the warranty.
.Battery Jump Start: Service to
jump start a dead battery.
.Trip Interruption Benefits and
Service: If your trip is interrupted
due to a warranty failure, incidental
expenses may be reimbursed during
the Powertrain warranty period.
Items considered are hotel, meals,
and rental car or a vehicle being
delivered back to the customer, up
to 500 miles.
Cadillac Technician Roadside
Service (U.S. Only)
Cadillac's exceptional Roadside Service
is more than an auto club or towing
service. It provides every Cadillac
owner in the United States with the
advantage of contacting a Cadillac
advisor and, where available, a
Cadillac trained dealer technician who
can provide on-site service.
A dealer technician will travel to your
location within a 30-mile radius of a
participating Cadillac dealership.
If beyond this radius, we will arrange
to have your car towed to the nearest
Cadillac dealership. Each technician
travels with a specially equipped
service vehicle complete with the
necessary Cadillac parts and tools
required to handle most roadside
repairs.
Services Not Included in
Roadside Service
.Impound towing caused by violation
of any laws
.Legal fines
.Mounting, dismounting, or changing
of snow tires, chains, or other
traction devices
Service is not provided if a vehicle is
in an area that is not accessible to the
service vehicle or is not a regularly
traveled or maintained public road,
which includes ice and winter roads.
Off-road use is not covered.
Services Specific to
Canadian-Purchased Vehicles
.Fuel delivery: Reimbursement is up
to 7 liters. Diesel fuel delivery may
be restricted. Propane and other
fuels are not provided through this
service.
.Lock-Out Service: Vehicle
registration is required.
.Trip Interruption Benefits and
Service: Pre-authorization, original
detailed receipts, and a copy of the
repair orders are required. Once
authorization has been received, the
Roadside Service advisor will help
you make arrangements and explain
how to receive payment. Items
considered are hotel, meals, and
Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
15567102) - 2022 - CRC - 11/17/21
486 ONSTAR
updates require a corresponding
service plan. Features vary by region
and model. Features are subject to
change. For more information, see
my.cadillac.com/learn or press
Q.
Or
.Give OnStar Turn-by-Turn
Navigation voice commands.
.Obtain and customize the Wi-Fi
hotspot name or SSID and
password, if equipped.
Press
Qto connect to an Advisor to:
.Verify account information or
update contact information.
.Get driving directions.
.Receive a Diagnostic check of the
vehicle's key operating systems.
.Receive Roadside Service.
.Manage Wi-Fi Settings, if equipped.
Press
>to get a priority connection
to an OnStar Advisor available 24/7 to:
.Get help for an emergency.
.Be a Good Samaritan or respond to
an AMBER Alert.
.Get assistance in severe weather or
other crisis situations and find
evacuation routes.
OnStar Services
Emergency
Emergency Services require an active
safety and security plan. With
Automatic Crash Response, built-in
sensors can automatically alert a
specially trained OnStar Advisor who
is immediately connected in to the
vehicle to help.
Press
>for a priority connection to
an OnStar Advisor who can contact
emergency service providers, direct
them to your exact location, and relay
important information.
With OnStar Crisis Assist, specially
trained Advisors are available
24 hours a day, 7 days a week, to
provide a central point of contact,
assistance, and information during a
crisis. With Roadside Service, Advisors can
locate a nearby service provider to
help with a flat tire, a battery jump,
or an empty gas tank.
Security
If equipped, OnStar provides these
services:
.With Stolen Vehicle Assistance,
OnStar Advisors can use GPS to
pinpoint the vehicle and help
authorities quickly recover it.
.With Remote Ignition Block,
if equipped, OnStar can block the
vehicle from being restarted.
.With Stolen Vehicle Slowdown,
if equipped, OnStar can work with
law enforcement to gradually slow
the vehicle down.
Theft Alarm Notification
If equipped, if the doors are locked
and the vehicle alarm sounds, a
notification by text, e-mail, or phone
call will be sent. If the vehicle is
stolen, an OnStar Advisor can work
with authorities to recover the vehicle.
Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
15567102) - 2022 - CRC - 11/17/21
INDEX 499
H
Hazard Warning Flashers . . . . . . . . . . 155
HD Radio Technology . . . . . . . . . . . . . . 168
Head Restraints . . . . . . . . . . . . . . . . . . . . . . 41
Head-up Display . . . . . . . . . . . . . . . . . . . . 136
Headlamp Leveling Control . . . . . . . . 155
HeadlampsAiming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 390
Automatic . . . . . . . . . . . . . . . . . . . . . . . . . 154
Bulb Replacement . . . . . . . . . . . . . . . . 390
Daytime RunningLamps (DRL) . . . . . . . . . . . . . . . . . . . . 154
Flash-to-Pass . . . . . . . . . . . . . . . . . . . . . . 153
High-Beam On Light . . . . . . . . . . . . . . 132
High/Low Beam Changer . . . . . . . . . 153
Lamps On Reminder . . . . . . . . . . . . . . 132
Heated Rear Seats . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Steering Wheel . . . . . . . . . . . . . . . . . . . . 105
Heated and Ventilated Front Seats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Heated Mirrors . . . . . . . . . . . . . . . . . . . . . . . 33
Heating . . . . . . . . . . . . . . . . . . . . . . . . .221, 225
High-Beam On Light . . . . . . . . . . . . . . . . 132
High-Speed Operation . . . . . . . . . . . . . . 410
Hill and Mountain Roads . . . . . . . . . . 239
Hill Start Assist (HSA) . . . . . . . . . . . . . 264
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 371 Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
How to Wear Seat Belts Properly . . . 60
HVAC . . . . . . . . . . . . . . . . . . . . . . . . . . .221, 225
I
If the System Needs Service . . . . . . . 192
Ignition Positions . . . . . . . . . . . . . . . . . . . 246
Immobilizer . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Indicator
Pedestrian Ahead . . . . . . . . . . . . . . . . . 127
Vehicle Ahead . . . . . . . . . . . . . . . . . . . . . 127
Infants and Young Children,
Restraints . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Information Publication Ordering . . . . . . . . . . . . . 480
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Infotainment
Rear Seat System . . . . . . . . . . . . . . . . . 175
Infotainment System . . . . . . . . . . . . . . . 484
Instrument Cluster . . . . . . . . . . . . . . . . . 115
Instrument Panel Overview . . . . . . . . . . . 4
Interior Lamps . . . . . . . . . . . . . . . . . . . . . . 156
Interior Rearview Mirrors . . . . . . . . . . . 33
Introduction . . . . . . . . . . . . . . . . . . . . . . 1, 160
J
Jump Starting - North America . . . . 436
K
Keyless Entry Remote (RKE) System . . . . . . . . . . . . . . . 7
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
L
Labeling, Tire Sidewall . . . . . . . . . . . . . 404
Lamps Cornering . . . . . . . . . . . . . . . . . . . . . . . . . . 156
Daytime Running (DRL) . . . . . . . . . . 154
Dome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157
Exterior Controls . . . . . . . . . . . . . . . . . . 150
Exterior Lamps Off Reminder . . . . 153
Exterior Lighting BatterySaver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159
Interior . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156
Malfunction Indicator (Check Engine) . . . . . . . . . . . . . . . . . . . . . . . . . . 123
On Reminder . . . . . . . . . . . . . . . . . . . . . . 132
Reading . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157
Lane Change Alert (LCA) . . . . . . . . . . . 327
Lane Keep Assist (LKA) . . . . . . . . . . . . 330
Lane Keep Assist Light . . . . . . . . . . . . . 127
Lap-Shoulder Belt . . . . . . . . . . . . . . . . . . . . 62
LATCH System Replacing Parts after a Crash . . . . . 92
LATCH, Lower Anchors and Tethers for Children . . . . . . . . . . . . . . . 85