Cadillac CT5 Owner Manual (GMNA-Localizing-U.S./Canada-15268585) -
2022 - CRC - 10/11/21
398 VEHICLE CARE
V-Series Blackwing Only
Due to low ramp angles on the
V-Series Blackwing, use care when
loading the vehicle onto a flatbed
carrier. Front spring spacers were
provided for lifting the front
suspension if more clearance is
necessary when towing.
Front Tow Eye
The vehicle is equipped with a tow
eye. Only use the tow eye to pull the
vehicle onto a flatbed car carrier from
a flat road surface. Do not use the tow
eye to pull the vehicle from snow,
mud, or sand. The tow eye is located
under the carpet in the trunk.
Carefully open the cover in the fascia
by using the small notch that conceals
the tow eye socket.
Install the tow eye into the socket and
turn it until it is fully tightened. When
the tow eye is removed, reinstall the
cover with the notch in the original
position.
Rear Tow Eye
If equipped, carefully open the cover
by using the small notch that conceals
the rear tow eye socket. Install the
tow eye into the socket and turn it
until it is fully tightened. When the
tow eye is removed, reinstall the cover
with the notch in the original
position.
Cadillac CT5 Owner Manual (GMNA-Localizing-U.S./Canada-15268585) -
2022 - CRC - 10/11/21
VEHICLE CARE 399
Recreational Vehicle
Towing
Caution
Dolly towing or dinghy towing the
vehicle may cause damage because
of reduced ground clearance.
Always put the vehicle on a flatbed
truck or trailer.
The vehicle was neither designed nor
intended to be towed with any of its
wheels on the ground. If the vehicle
must be towed, see Towing the Vehicle
0 396.
Appearance Care
Exterior Care
Locks
Locks are lubricated at the factory.
Use a de-icing agent only when
necessary, and have the locks greased
after using. See Recommended Fluids
and Lubricants 0420.
Washing the Vehicle
To preserve the vehicle finish, wash it
often and out of direct sunlight.
Caution
Do not use petroleum-based, acidic,
or abrasive cleaning agents as they
can damage the vehicle's paint,
metal, or plastic parts. If damage
occurs, it would not be covered by
the vehicle warranty. Approved
cleaning products can be obtained
from your dealer. Follow all
manufacturer directions regarding
correct product usage, necessary
safety precautions, and appropriate
disposal of any vehicle care
product.
Caution
Avoid using high-pressure washes
closer than 30 cm (12 in) to the
surface of the vehicle. Use of power
washers exceeding 8 274 kPa
(1,200 psi) can result in damage or
removal of paint and decals. Automatic Car Wash
Caution
Automatic car washes can cause
damage to the vehicle, wheels,
ground effects, and convertible top
(if equipped).
Do not use automatic car washes
due to lack of clearance for the
undercarriage, wide rear tires, and
wheels.
Caution
To avoid damage to a matte paint
finish, do not use an automatic car
wash equipped with brushes or
scrubbers. Only use touchless
automatic car washes.
If using an automatic car wash, follow
the car wash instructions. The
windshield wiper and rear window
wiper, if equipped, must be off.
Remove any accessories that may be
damaged or interfere with the car
wash equipment.
Cadillac CT5 Owner Manual (GMNA-Localizing-U.S./Canada-15268585) -
2022 - CRC - 10/11/21
400 VEHICLE CARE
Hand Wash
Rinse the vehicle well, before and after
washing, to remove all cleaning agents
completely. If they are allowed to dry
on the surface, they could stain.
Dry the finish with a soft, clean
chamois or an all-cotton towel to
avoid surface scratches and water
spotting.
Cleaning Underhood Components
Caution
Do not power wash any component
under the hood that has this
e
symbol.
This could cause damage to the
vehicle that would not be covered
by the vehicle warranty.
Avoid using solvents or abrasive
cleaners that may harm underhood
components. GM recommends using
only water to clean underhood
components.
If using a pressure washer, ensure the
following criteria is met:
.Water pressure must be kept below
14 000 KPa (2,000 PSI).
.Water temperature must be below
80 °C (180 °F).
.A spray nozzle with a 40 degree
wide angle spray pattern or wider
must be used, and must be kept at
least 30 cm (1 ft) away from all
surfaces.
Finish Care
Application of aftermarket clearcoat
sealant/wax materials is not
recommended. If painted surfaces are
damaged, see your dealer to have the
damage assessed and repaired.
Materials such as calcium chloride
and other salts, ice melting agents,
road oil and tar, tree sap, bird
droppings, chemicals from industrial
chimneys, etc., can damage the vehicle
finish if they remain on painted
surfaces. Wash the vehicle as soon as
possible. If necessary, use
non-abrasive cleaners that are marked
safe for painted surfaces to remove
foreign matter. Occasional hand waxing or mild
polishing should be done to remove
residue from the paint finish. See your
dealer for approved cleaning products.
Caution
Do not apply waxes or polishes to
uncoated plastic, vinyl, rubber,
decals, simulated wood, or matte
paint as damage can occur.
Caution
Machine compounding or
aggressive polishing on a basecoat/
clearcoat paint finish may damage
it. Use only non-abrasive waxes and
polishes that are made for a
basecoat/clearcoat paint finish on
the vehicle.
To keep the paint finish looking new,
keep the vehicle garaged or covered
whenever possible.
Cadillac CT5 Owner Manual (GMNA-Localizing-U.S./Canada-15268585) -
2022 - CRC - 10/11/21
402 VEHICLE CARE
Shutter System
The vehicle may have a shutter
system designed to help improve fuel
economy. Always keep the shutter
system clear of debris, snow and ice.
If the check engine light is activated,
please check to see if the shutter
system is clear of debris, snow or ice.
Windshield and Wiper Blades
Clean the outside of the windshield
with glass cleaner.
Clean rubber wiper blades using a
lint-free cloth or paper towel soaked
with windshield washer fluid or a mild
detergent. Wash the windshieldthoroughly when cleaning the blades.
Bugs, road grime, sap, and a buildup
of vehicle wash/wax treatments may
cause wiper streaking.
Replace the wiper blades if they are
worn or damaged. Damage can be
caused by extreme dusty conditions,
sand, salt, heat, sun, snow, and ice.
Weatherstrips
Apply weatherstrip lubricant on
weatherstrips to make them last
longer, seal better, and not stick or
squeak. Lubricate weatherstrips at
least once a year. Hot, dry climates
may require more frequent
application. Black marks from rubber
material on painted surfaces can be
removed by rubbing with a clean
cloth. See
Recommended Fluids and
Lubricants 0420.
Tires
Use a stiff brush with tire cleaner to
clean the tires.
Caution
Using petroleum-based tire dressing
products on the vehicle may
damage the paint finish and/or
tires. When applying a tire dressing,
always wipe off any overspray from
all painted surfaces on the vehicle.
Wheels and Wheel Trim
Use a soft, clean cloth with mild soap
and water to clean the wheels. After
rinsing thoroughly with clean water,
dry with a soft, clean towel. A wax
may then be applied.
Caution
Chrome wheels and chrome wheel
trim may be damaged if the vehicle
is not washed after driving on roads
that have been sprayed with
magnesium chloride or calcium
chloride. These are used on roads
for conditions such as dust control.
Always wash the chrome with soap
and water after exposure.
Cadillac CT5 Owner Manual (GMNA-Localizing-U.S./Canada-15268585) -
2022 - CRC - 10/11/21
VEHICLE CARE 405
Caution
To prevent scratching, never use
abrasive cleaners on automotive
glass. Abrasive cleaners or
aggressive cleaning may damage
the rear window defogger.
Cleaning the windshield with water
during the first three to six months of
ownership will reduce tendency to fog.
Speaker Covers
Vacuum around a speaker cover
gently, so that the speaker will not be
damaged. Clean spots with water and
mild soap.
Coated Moldings
Coated moldings should be cleaned.
.When lightly soiled, wipe with a
sponge or soft, lint-free cloth
dampened with water.
.When heavily soiled, use warm
soapy water.
Vinyl/Rubber
If equipped with vinyl floor and
rubber floor mats, use a soft cloth
and/or brush dampened with water to
remove dust and loose dirt. For more
thorough cleaning, use a mild soap
and water solution.
{Warning
Do not use cleaners that contain
silicone, wax-based products,
or cleaners that increase gloss on
vinyl/rubber floor and mats. These
cleaners can permanently change
the appearance and feel of the
vinyl/rubber and can make the floor
slippery. Your foot could slip while
operating the vehicle, and you
could lose control, resulting in a
crash. You or others could be
injured.
Fabric/Carpet/Suede
Start by vacuuming the surface using
a soft brush attachment. If a rotating
vacuum brush attachment is being used, only use it on the floor carpet.
Before cleaning, gently remove as
much of the soil as possible:
.Gently blot liquids with a paper
towel. Continue blotting until no
more soil can be removed.
.For solid soils, remove as much as
possible prior to vacuuming.
To clean: 1. Saturate a clean, lint-free colorfast cloth with water. Microfiber cloth is
recommended to prevent lint
transfer to the fabric or carpet.
2. Remove excess moisture by gently wringing until water does not drip
from the cleaning cloth.
3. Start on the outside edge of the soil and gently rub toward the
center. Fold the cleaning cloth to a
clean area frequently to prevent
forcing the soil into the fabric.
4. Continue gently rubbing the soiled area until there is no longer any
color transfer from the soil to the
cleaning cloth.
5. If the soil is not completely removed, use a mild soap solution
followed only by plain water.
Cadillac CT5 Owner Manual (GMNA-Localizing-U.S./Canada-15268585) -
2022 - CRC - 10/11/21
406 VEHICLE CARE
If the soil is not completely removed,
it may be necessary to use a
commercial upholstery cleaner or spot
lifter. Test a small hidden area for
colorfastness before using a
commercial upholstery cleaner or spot
lifter. If ring formation occurs, clean
the entire fabric or carpet.
After cleaning, use a paper towel to
blot excess moisture.
Cleaning High Gloss Surfaces
and Vehicle Information and
Radio Displays
Use a microfiber cloth on high gloss
surfaces or vehicle displays. First, use
a soft bristle brush to remove dirt that
can scratch the surface. Then gently
clean by rubbing with a microfiber
cloth. Never use window cleaners or
solvents. Periodically hand wash the
microfiber cloth separately, using mild
soap. Do not use bleach or fabric
softener. Rinse thoroughly and air dry
before next use.
Caution
Do not attach a device with a
suction cup to the display. This may
cause damage and would not be
covered by the vehicle warranty.
Instrument Panel, Leather, Vinyl,
Other Plastic Surfaces, Low
Gloss Paint Surfaces, and
Natural Open Pore Wood
Surfaces
Use a soft bristle brush to remove
dust from knobs and crevices on the
instrument cluster. Use a soft
microfiber cloth dampened with water
to remove dust and loose dirt. For a
more thorough cleaning, use a soft
microfiber cloth dampened with a
mild soap and water solution.
Caution
Soaking or saturating leather,
especially perforated leather, as well
as other interior surfaces, may
cause permanent damage. Wipe
excess moisture from these surfaces
after cleaning and allow them to(Continued)
Caution (Continued)
dry naturally. Never use heat,
steam, or spot removers. Do not use
liquids that contain alcohol or
solvents on leather seats. Do not
use cleaners that contain silicone or
wax-based products. Cleaners
containing these solvents can
permanently change the appearance
and feel of leather or soft trim, and
are not recommended.
Do not use cleaners that increase
gloss, especially on the instrument
panel. Reflected glare can decrease
visibility through the windshield
under certain conditions.
Caution
Use of air fresheners may cause
permanent damage to plastics and
painted surfaces. If an air freshener
comes in contact with any plastic
or painted surface in the vehicle,
blot immediately and clean with a
soft cloth dampened with a mild (Continued)
Cadillac CT5 Owner Manual (GMNA-Localizing-U.S./Canada-15268585) -
2022 - CRC - 10/11/21
410 SERVICE AND MAINTENANCE
The Tire Rotation and Required
Services are the responsibility of the
vehicle owner. It is recommended to
have your dealer perform these
services every 12 000 km/7,500 mi.
Proper vehicle maintenance helps to
keep the vehicle in good working
condition, improves fuel economy, and
reduces vehicle emissions.
Because of the way people use
vehicles, maintenance needs vary.
There may need to be more frequent
checks and services. The Additional
Required Services - Normal are for
vehicles that:
.Carry passengers and cargo within
recommended limits on the Tire
and Loading Information label. See
Vehicle Load Limits0233.
.Are driven on reasonable road
surfaces within legal driving limits.
.Use the recommended fuel. See
Recommended Fuel (LSY 2.0L L4
Engine) 0316 or
Recommended Fuel (LGY 3.0L V6 and
LT4 6.2L V8 Engines) 0316.
Refer to the information in the
Maintenance Schedule Additional
Required Services - Normal chart.
The Additional Required Services -
Severe are for vehicles that are:
.Mainly driven in heavy city traffic
in hot weather.
.Mainly driven in hilly or
mountainous terrain.
.Frequently towing a trailer.
.Used for high speed or competitive
driving.
.Used for taxi, police, or delivery
service.
Refer to the information in the
Maintenance Schedule Additional
Required Services - Severe chart.
{Warning
Performing maintenance work can
be dangerous and can cause serious
injury. Perform maintenance work
only if the required information,
proper tools, and equipment are
available. If they are not, see your
dealer to have a trained technician
do the work. See Doing Your Own
Service Work 0329.
Maintenance Schedule
Owner Checks and Services
Check the engine oil level. See Engine
Oil 0336.
Once a Month
.Check the tire inflation pressures.
See Tire Pressure 0374.
.Inspect the tires for wear. See Tire
Inspection 0380.
.Check the windshield washer fluid
level. See Washer Fluid 0348.
Cadillac CT5 Owner Manual (GMNA-Localizing-U.S./Canada-15268585) -
2022 - CRC - 10/11/21
CUSTOMER INFORMATION 435
Roadside Service
U.S.: 1-800-224-1400.
Canada: 1-800-882-1112.
Text Telephone (TTY) Users (U.S.
Only): 1-888-889-2438.
Service is available 24 hours a day,
365 days a year.
Calling for Service
When calling Roadside Service, have
the following information ready:
.Your name, home address, and
home telephone number
.Telephone number of your location
.Location of the vehicle
.Model, year, color, and license plate
number of the vehicle
.Odometer reading, Vehicle
Identification Number (VIN), and
delivery date of the vehicle
.Description of the problem
Coverage
Services are provided for the duration
of the vehicle’s powertrain warranty.In the U.S., anyone driving the vehicle
is covered. In Canada, a person driving
the vehicle without permission from
the owner is not covered.
Roadside Service is not a part of the
New Vehicle Limited Warranty.
General Motors North America and
Cadillac reserve the right to make any
changes or discontinue the Roadside
Service program at any time without
notification.
General Motors North America and
Cadillac reserve the right to limit
services or payment to an owner or
driver if they decide the claims are
made too often, or the same type of
claim is made many times.
Cadillac Owner Privileges
™
.Emergency Fuel Delivery: Delivery
of enough fuel for the vehicle to get
to the nearest service station.
.Lock-Out Service: Service to unlock
the vehicle if you are locked out.
A remote unlock may be available if
you have OnStar. For security
reasons, the driver must present
identification before this service is
given.
.Emergency Tow from a Public
Road or Highway: Tow to the
nearest Cadillac dealer for warranty
service, or if the vehicle was in a
crash and cannot be driven.
Assistance is not given when the
vehicle is stuck in the sand, mud,
or snow.
.Flat Tire Change: Service to change
a flat tire with a spare tire. The
spare tire, if equipped, must be in
good condition and properly
inflated. It is your responsibility for
the repair or replacement of the tire
if it is not covered by the warranty.
.Battery Jump Start: Service to
jump start a dead battery.
.Trip Interruption Benefits and
Service: If your trip is interrupted
due to a warranty failure, incidental
expenses may be reimbursed during
the Powertrain warranty period.
Items considered are hotel, meals,
and rental car or a vehicle being
delivered back to the customer, up
to 500 miles.