Cadillac CT5 Owner Manual (GMNA-Localizing-U.S./Canada-15268585) -
2022 - CRC - 10/11/21
VEHICLE CARE 385
Treadwear
The treadwear grade is a
comparative rating based on the
wear rate of the tire when tested
under controlled conditions on a
specified government test course.
For example, a tire graded
150 would wear one and one-half
(1½) times as well on the
government course as a tire
graded 100. The relative
performance of tires depends
upon the actual conditions of
their use, however, and may
depart significantly from the norm
due to variations in driving habits,
service practices and differences
in road characteristics and
climate.
Traction
The traction grades, from highest
to lowest, are AA, A, B, and C.
Those grades represent the tire's
ability to stop on wet pavement as
measured under controlled
conditions on specifiedgovernment test surfaces of
asphalt and concrete. A tire
marked C may have poor traction
performance. Warning: The
traction grade assigned to this tire
is based on straight-ahead braking
traction tests, and does not
include acceleration, cornering,
hydroplaning, or peak traction
characteristics.
Temperature
The temperature grades are A (the
highest), B, and C, representing
the tire's resistance to the
generation of heat and its ability
to dissipate heat when tested
under controlled conditions on a
specified indoor laboratory test
wheel. Sustained high temperature
can cause the material of the tire
to degenerate and reduce tire life,
and excessive temperature can
lead to sudden tire failure. The
grade C corresponds to a level of
performance which all passenger
car tires must meet under the
Federal Motor Safety Standard
No. 109. Grades B and A represent
higher levels of performance on
the laboratory test wheel than the
minimum required by law.
Warning: The temperature grade
for this tire is established for a tire
that is properly inflated and not
overloaded. Excessive speed,
underinflation, or excessive
loading, either separately or in
combination, can cause heat
buildup and possible tire failure.
Wheel Alignment and Tire
Balance
The tires and wheels were aligned and
balanced at the factory to provide the
longest tire life and best overall
performance. Adjustments to wheel
alignment and tire balancing are not
necessary on a regular basis. Consider
an alignment check if there is unusual
tire wear or the vehicle is significantly
pulling to one side or the other. Some
slight pull to the left or right,
depending on the crown of the road
and/or other road surface variations
Cadillac CT5 Owner Manual (GMNA-Localizing-U.S./Canada-15268585) -
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VEHICLE CARE 387
Warning (Continued)
manufacturer's instructions. To
avoid vehicle damage, drive slowly
and readjust or remove the traction
device if it contacts the vehicle. Do
not spin the wheels. If traction
devices are used, install them on
the rear tires.
If a Tire Goes Flat
It is unusual for a tire to blow out
while driving, especially if the tires are
maintained properly. If air goes out of
a tire, it is much more likely to leak
out slowly. SeeTires0367 for
additional information. But if there
ever is a blowout, here are a few tips
about what to expect and what to do:
If a front tire fails, the flat tire creates
a drag that pulls the vehicle toward
that side. Take your foot off the
accelerator pedal and grip the steering
wheel firmly. Steer to maintain lane
position, and then gently brake to a
stop, well off the road, if possible. A rear blowout, particularly on a
curve, acts much like a skid and may
require the same correction as used in
a skid. Stop pressing the accelerator
pedal and steer to straighten the
vehicle. It may be very bumpy and
noisy. Gently brake to a stop, well off
the road, if possible.
{Warning
Driving on a flat tire will cause
permanent damage to the tire.
Re-inflating a tire after it has been
driven on while severely
underinflated or flat may cause a
blowout and a serious crash. Never
attempt to re-inflate a tire that has
been driven on while severely
underinflated or flat. Have your
dealer or an authorized tire service
center repair or replace the flat tire
as soon as possible.
If the vehicle has run-flat tires, there
is no need to stop on the side of the
road to change a flat tire. See Run-Flat
Tires 0368.
{Warning
Special tools and procedures are
required to service a run-flat tire.
If these special tools and
procedures are not used, injury or
vehicle damage may occur. Always
be sure the proper tools and
procedures, as described in the
service manual, are used.
If a tire goes flat, avoid further tire
and wheel damage by driving slowly
to a level place, well off the road,
if possible. Turn on the hazard
warning flashers. See Hazard Warning
Flashers 0138.
The vehicle has no spare tire, no tire
changing equipment, and no place to
store a tire.
If the vehicle has self-sealing tires, see
Self-Sealing Tires 0369. Tread
punctures typically will not cause tires
to lose air. However, if the vehicle
does get a flat tire, there is no spare
tire, tire changing equipment, or place
to store a tire. Contact Roadside
Service for help.
Cadillac CT5 Owner Manual (GMNA-Localizing-U.S./Canada-15268585) -
2022 - CRC - 10/11/21
406 VEHICLE CARE
If the soil is not completely removed,
it may be necessary to use a
commercial upholstery cleaner or spot
lifter. Test a small hidden area for
colorfastness before using a
commercial upholstery cleaner or spot
lifter. If ring formation occurs, clean
the entire fabric or carpet.
After cleaning, use a paper towel to
blot excess moisture.
Cleaning High Gloss Surfaces
and Vehicle Information and
Radio Displays
Use a microfiber cloth on high gloss
surfaces or vehicle displays. First, use
a soft bristle brush to remove dirt that
can scratch the surface. Then gently
clean by rubbing with a microfiber
cloth. Never use window cleaners or
solvents. Periodically hand wash the
microfiber cloth separately, using mild
soap. Do not use bleach or fabric
softener. Rinse thoroughly and air dry
before next use.
Caution
Do not attach a device with a
suction cup to the display. This may
cause damage and would not be
covered by the vehicle warranty.
Instrument Panel, Leather, Vinyl,
Other Plastic Surfaces, Low
Gloss Paint Surfaces, and
Natural Open Pore Wood
Surfaces
Use a soft bristle brush to remove
dust from knobs and crevices on the
instrument cluster. Use a soft
microfiber cloth dampened with water
to remove dust and loose dirt. For a
more thorough cleaning, use a soft
microfiber cloth dampened with a
mild soap and water solution.
Caution
Soaking or saturating leather,
especially perforated leather, as well
as other interior surfaces, may
cause permanent damage. Wipe
excess moisture from these surfaces
after cleaning and allow them to(Continued)
Caution (Continued)
dry naturally. Never use heat,
steam, or spot removers. Do not use
liquids that contain alcohol or
solvents on leather seats. Do not
use cleaners that contain silicone or
wax-based products. Cleaners
containing these solvents can
permanently change the appearance
and feel of leather or soft trim, and
are not recommended.
Do not use cleaners that increase
gloss, especially on the instrument
panel. Reflected glare can decrease
visibility through the windshield
under certain conditions.
Caution
Use of air fresheners may cause
permanent damage to plastics and
painted surfaces. If an air freshener
comes in contact with any plastic
or painted surface in the vehicle,
blot immediately and clean with a
soft cloth dampened with a mild (Continued)
Cadillac CT5 Owner Manual (GMNA-Localizing-U.S./Canada-15268585) -
2022 - CRC - 10/11/21
SERVICE AND MAINTENANCE 409
Service and
Maintenance
General Information
General Information . . . . . . . . . . . . . 409
Maintenance Schedule
Maintenance Schedule . . . . . . . . . . . 410
Special Application Services
Special Application Services . . . . . 417
Additional Maintenance
and Care
Additional Maintenanceand Care . . . . . . . . . . . . . . . . . . . . . . . . . 417
Recommended Fluids,
Lubricants, and Parts
Recommended Fluids andLubricants . . . . . . . . . . . . . . . . . . . . . . . 420
Maintenance Replacement Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 421
Maintenance Records
Maintenance Records . . . . . . . . . . . . 423
General Information
Your vehicle is an important
investment. This section describes the
required maintenance for the vehicle.
Follow this schedule to help protect
against major repair expenses
resulting from neglect or inadequate
maintenance. It may also help to
maintain the value of the vehicle if it
is sold. It is the responsibility of the
owner to have all required
maintenance performed.
Your dealer has trained technicians
who can perform required
maintenance using genuine
replacement parts. They have
up-to-date tools and equipment for
fast and accurate diagnostics. Many
dealers have extended evening and
Saturday hours, courtesy
transportation, and online scheduling
to assist with service needs.
Your dealer recognizes the importance
of providing competitively priced
maintenance and repair services. With trained technicians, the dealer is the
place for routine maintenance such as
oil changes and tire rotations and
additional maintenance items like
tires, brakes, batteries, and wiper
blades.
Caution
Damage caused by improper
maintenance can lead to costly
repairs and may not be covered by
the vehicle warranty. Maintenance
intervals, checks, inspections,
recommended fluids, and lubricants
are important to keep the vehicle in
good working condition.
Do not have chemical flushes that
are not approved by GM performed
on the vehicle. The use of flushes,
solvents, cleaners, or lubricants that
are not approved by GM could
damage the vehicle, requiring
expensive repairs that are not
covered by the vehicle warranty.
Cadillac CT5 Owner Manual (GMNA-Localizing-U.S./Canada-15268585) -
2022 - CRC - 10/11/21
410 SERVICE AND MAINTENANCE
The Tire Rotation and Required
Services are the responsibility of the
vehicle owner. It is recommended to
have your dealer perform these
services every 12 000 km/7,500 mi.
Proper vehicle maintenance helps to
keep the vehicle in good working
condition, improves fuel economy, and
reduces vehicle emissions.
Because of the way people use
vehicles, maintenance needs vary.
There may need to be more frequent
checks and services. The Additional
Required Services - Normal are for
vehicles that:
.Carry passengers and cargo within
recommended limits on the Tire
and Loading Information label. See
Vehicle Load Limits0233.
.Are driven on reasonable road
surfaces within legal driving limits.
.Use the recommended fuel. See
Recommended Fuel (LSY 2.0L L4
Engine) 0316 or
Recommended Fuel (LGY 3.0L V6 and
LT4 6.2L V8 Engines) 0316.
Refer to the information in the
Maintenance Schedule Additional
Required Services - Normal chart.
The Additional Required Services -
Severe are for vehicles that are:
.Mainly driven in heavy city traffic
in hot weather.
.Mainly driven in hilly or
mountainous terrain.
.Frequently towing a trailer.
.Used for high speed or competitive
driving.
.Used for taxi, police, or delivery
service.
Refer to the information in the
Maintenance Schedule Additional
Required Services - Severe chart.
{Warning
Performing maintenance work can
be dangerous and can cause serious
injury. Perform maintenance work
only if the required information,
proper tools, and equipment are
available. If they are not, see your
dealer to have a trained technician
do the work. See Doing Your Own
Service Work 0329.
Maintenance Schedule
Owner Checks and Services
Check the engine oil level. See Engine
Oil 0336.
Once a Month
.Check the tire inflation pressures.
See Tire Pressure 0374.
.Inspect the tires for wear. See Tire
Inspection 0380.
.Check the windshield washer fluid
level. See Washer Fluid 0348.
Cadillac CT5 Owner Manual (GMNA-Localizing-U.S./Canada-15268585) -
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424 TECHNICAL DATA
Technical Data
Vehicle Identification
Vehicle IdentificationNumber (VIN) . . . . . . . . . . . . . . . . . . . 424
Vehicle Identification Number (VIN) (V-Series
Blackwing Only) . . . . . . . . . . . . . . . . 424
Service Parts Identification . . . . . . 425
Vehicle Data
Capacities and Specifications . . . . 426
Engine Drive Belt Routing . . . . . . . 430
Vehicle Identification
Vehicle Identification
Number (VIN)
This legal identifier is in the front
corner of the instrument panel, on the
driver side of the vehicle. It can be
seen through the windshield from
outside. The Vehicle Identification
Number (VIN) also appears on the
Vehicle Certification label and
certificates of title and registration.
Engine Identification
The eighth character in the VIN is the
engine code. This code identifies the
vehicle's engine, specifications, and
replacement parts. See “Engine
Specifications” underCapacities and
Specifications 0426 for the vehicle's
engine code.
Vehicle Identification
Number (VIN) (V-Series
Blackwing Only)
A serialized plate can be found at the
lower portion of the steering wheel.
The plate will correspond to the last
six digits in the VIN.
1. Vehicle Build:
2−Advanced Regular Production
3 −Advanced Special Production
4 −Regular Production
5 −Special Production
2. Transmission 6−6-speed Manual
1 −10-speed Automatic
3. Sequence Number
Cadillac CT5 Owner Manual (GMNA-Localizing-U.S./Canada-15268585) -
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CUSTOMER INFORMATION 431
Customer
Information
Customer Information
Customer SatisfactionProcedure . . . . . . . . . . . . . . . . . . . . . . . 431
Customer Assistance Offices . . . . 433
Customer Assistance for Text Telephone (TTY) Users . . . . . . . . . 433
Online Owner Center . . . . . . . . . . . . . 434
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . . . . 434
Roadside Service . . . . . . . . . . . . . . . . . 435
Scheduling Service Appointments . . . . . . . . . . . . . . . . . . . 436
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . . . . . . 437
Collision Damage Repair . . . . . . . . . 438
Publication Ordering Information . . . . . . . . . . . . . . . . . . . . . 440
Radio Frequency Statement . . . . . 440
Reporting Safety Defects
Reporting Safety Defects to the United States Government . . . . . 441
Reporting Safety Defects to the Canadian Government . . . . . . . . . 441
Reporting Safety Defects to General Motors . . . . . . . . . . . . . . . . . 441
Vehicle Data Recording and
Privacy
Vehicle Data Recording andPrivacy . . . . . . . . . . . . . . . . . . . . . . . . . . . 442
Cybersecurity . . . . . . . . . . . . . . . . . . . . . 442
Event Data Recorders . . . . . . . . . . . . 442
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 443
Infotainment System . . . . . . . . . . . . . 443
Customer Information
Customer Satisfaction
Procedure
Your satisfaction and goodwill are
important to your dealer and to
Cadillac. Normally, any concerns with
the sales transaction or the operation
of the vehicle will be resolved by your
dealer's sales or service departments.
Sometimes, however, despite the best
intentions of all concerned,
misunderstandings can occur. If your
concern has not been resolved to your
satisfaction, the following steps
should be taken:
STEP ONE : Discuss your concern
with a member of dealership
management. Normally, concerns can
be quickly resolved at that level. If the
matter has already been reviewed with
the sales, service or parts manager,
contact the owner of your dealership
or the general manager.
STEP TWO : If after contacting a
member of dealership management, it
appears your concern cannot be
resolved by your dealership without
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CUSTOMER INFORMATION 435
Roadside Service
U.S.: 1-800-224-1400.
Canada: 1-800-882-1112.
Text Telephone (TTY) Users (U.S.
Only): 1-888-889-2438.
Service is available 24 hours a day,
365 days a year.
Calling for Service
When calling Roadside Service, have
the following information ready:
.Your name, home address, and
home telephone number
.Telephone number of your location
.Location of the vehicle
.Model, year, color, and license plate
number of the vehicle
.Odometer reading, Vehicle
Identification Number (VIN), and
delivery date of the vehicle
.Description of the problem
Coverage
Services are provided for the duration
of the vehicle’s powertrain warranty.In the U.S., anyone driving the vehicle
is covered. In Canada, a person driving
the vehicle without permission from
the owner is not covered.
Roadside Service is not a part of the
New Vehicle Limited Warranty.
General Motors North America and
Cadillac reserve the right to make any
changes or discontinue the Roadside
Service program at any time without
notification.
General Motors North America and
Cadillac reserve the right to limit
services or payment to an owner or
driver if they decide the claims are
made too often, or the same type of
claim is made many times.
Cadillac Owner Privileges
™
.Emergency Fuel Delivery: Delivery
of enough fuel for the vehicle to get
to the nearest service station.
.Lock-Out Service: Service to unlock
the vehicle if you are locked out.
A remote unlock may be available if
you have OnStar. For security
reasons, the driver must present
identification before this service is
given.
.Emergency Tow from a Public
Road or Highway: Tow to the
nearest Cadillac dealer for warranty
service, or if the vehicle was in a
crash and cannot be driven.
Assistance is not given when the
vehicle is stuck in the sand, mud,
or snow.
.Flat Tire Change: Service to change
a flat tire with a spare tire. The
spare tire, if equipped, must be in
good condition and properly
inflated. It is your responsibility for
the repair or replacement of the tire
if it is not covered by the warranty.
.Battery Jump Start: Service to
jump start a dead battery.
.Trip Interruption Benefits and
Service: If your trip is interrupted
due to a warranty failure, incidental
expenses may be reimbursed during
the Powertrain warranty period.
Items considered are hotel, meals,
and rental car or a vehicle being
delivered back to the customer, up
to 500 miles.