2022 CADILLAC CT4 tow

Cadillac CT4 Owner Manual (GMNA-Localizing-U.S./Canada-15283641) -
2022 - CRC - 10/12/21
396 VEHICLE CARE
flatbed tow truck to transport a
disabled vehicle. Use ramps to help
reduce approach angles, if necessary.
If equipped, a tow eye may be located
near the spare tire or emergency jack.
Do not use the tow eye to pull the
vehicle from the snow, mud, sand,
or ditch. Tow eye threads may have
right or left-hand threads. Use caution
when installing or removing the
tow eye.
The vehicle must be in N (Neutral)
and the electric parking brake must be
released when loading the vehicle
onto a flatbed tow truck.
.If the 12-volt battery is dead and/or
electric parking brake is not
released, the vehicle will not move.
Try to jump start the vehicle with a
known good 12-volt battery, shift
the car into N (Neutral), and release
the electric parking brake. Refer to
Jump Starting - North America0390.
.If unsuccessful, the vehicle will not
move. Tire skates or dollies must be
used under the non-rolling tires to
prevent vehicle damage.
Front Tow Eye
Caution
Improper use of the tow eye can
damage the vehicle. If equipped, use
the tow eye to load a disabled
vehicle onto a flatbed tow truck
from a flat road surface, or to move
the vehicle a short distance. Use
caution and low speeds. The
transmission must be
in (N) Neutral when moving the
vehicle.
The vehicle is equipped with a tow
eye. Only use the tow eye to pull the
vehicle onto a flatbed car carrier from a flat road surface. Do not use the tow
eye to pull the vehicle from snow,
mud, or sand. The tow eye is located
under the carpet in the trunk.
Carefully open the cover in the fascia
by using the small notch that conceals
the tow eye socket.
Install the tow eye into the socket and
turn it until it is fully tightened. When
the tow eye is removed, reinstall the
cover with the notch in the original
position.
Rear Tow Eye

Cadillac CT4 Owner Manual (GMNA-Localizing-U.S./Canada-15283641) -
2022 - CRC - 10/12/21
VEHICLE CARE 397
If equipped, carefully open the cover
by using the small notch that conceals
the rear tow eye socket. Install the
tow eye into the socket and turn it
until it is fully tightened. When the
tow eye is removed, reinstall the cover
with the notch in the original
position.
Recreational Vehicle
Towing
Caution
Dolly towing or dinghy towing the
vehicle may cause damage because
of reduced ground clearance.
Always put the vehicle on a flatbed
truck or trailer.
The vehicle was neither designed nor
intended to be towed with any of its
wheels on the ground. If the vehicle
must be towed, see Towing the Vehicle
(Electronic Shifter) 0393 or
Towing the Vehicle (Mechanical Shifter)
0 395.
Appearance Care
Exterior Care
Locks
Locks are lubricated at the factory.
Use a de-icing agent only when
necessary, and have the locks greased
after using. See Recommended Fluids
and Lubricants 0417.
Washing the Vehicle
To preserve the vehicle finish, wash it
often and out of direct sunlight.
Caution
Do not use petroleum-based, acidic,
or abrasive cleaning agents as they
can damage the vehicle's paint,
metal, or plastic parts. If damage
occurs, it would not be covered by
the vehicle warranty. Approved
cleaning products can be obtained
from your dealer. Follow all
manufacturer directions regarding
correct product usage, necessary
(Continued)
Caution (Continued)
safety precautions, and appropriate
disposal of any vehicle care
product.
Caution
Avoid using high-pressure washes
closer than 30 cm (12 in) to the
surface of the vehicle. Use of power
washers exceeding 8 274 kPa
(1,200 psi) can result in damage or
removal of paint and decals.
Automatic Car Wash
Caution
Automatic car washes can cause
damage to the vehicle, wheels,
ground effects, and convertible top
(if equipped).
Do not use automatic car washes
due to lack of clearance for the
undercarriage, wide rear tires, and
wheels.

Cadillac CT4 Owner Manual (GMNA-Localizing-U.S./Canada-15283641) -
2022 - CRC - 10/12/21
398 VEHICLE CARE
Caution
To avoid damage to a matte paint
finish, do not use an automatic car
wash equipped with brushes or
scrubbers. Only use touchless
automatic car washes.
If using an automatic car wash, follow
the car wash instructions. The
windshield wiper and rear window
wiper, if equipped, must be off.
Remove any accessories that may be
damaged or interfere with the car
wash equipment.
Hand Wash
Rinse the vehicle well, before and after
washing, to remove all cleaning agents
completely. If they are allowed to dry
on the surface, they could stain.
Dry the finish with a soft, clean
chamois or an all-cotton towel to
avoid surface scratches and water
spotting. Cleaning Underhood ComponentsCaution
Do not power wash any component
under the hood that has this
e
symbol.
This could cause damage to the
vehicle that would not be covered
by the vehicle warranty.
Avoid using solvents or abrasive
cleaners that may harm underhood
components. GM recommends using
only water to clean underhood
components.
If using a pressure washer, ensure the
following criteria is met:
.Water pressure must be kept below
14 000 KPa (2,000 PSI).
.Water temperature must be below
80 °C (180 °F).
.A spray nozzle with a 40 degree
wide angle spray pattern or wider
must be used, and must be kept at
least 30 cm (1 ft) away from all
surfaces.
Finish Care
Application of aftermarket clearcoat
sealant/wax materials is not
recommended. If painted surfaces are
damaged, see your dealer to have the
damage assessed and repaired.
Materials such as calcium chloride
and other salts, ice melting agents,
road oil and tar, tree sap, bird
droppings, chemicals from industrial
chimneys, etc., can damage the vehicle
finish if they remain on painted
surfaces. Wash the vehicle as soon as
possible. If necessary, use
non-abrasive cleaners that are marked
safe for painted surfaces to remove
foreign matter.
Occasional hand waxing or mild
polishing should be done to remove
residue from the paint finish. See your
dealer for approved cleaning products.
Caution
Do not apply waxes or polishes to
uncoated plastic, vinyl, rubber,
decals, simulated wood, or matte
paint as damage can occur.

Cadillac CT4 Owner Manual (GMNA-Localizing-U.S./Canada-15283641) -
2022 - CRC - 10/12/21
400 VEHICLE CARE
Caution
Using wax on low gloss black finish
stripes can increase the gloss level
and create a non-uniform finish.
Clean low gloss stripes with soap
and water only.
Air Intakes
Clear debris from the air intakes
between the hood and windshield
when washing the vehicle.
Shutter System
The vehicle may have a shutter
system designed to help improve fuel
economy. Always keep the shuttersystem clear of debris, snow and ice.
If the check engine light is activated,
please check to see if the shutter
system is clear of debris, snow or ice.
Windshield and Wiper Blades
Clean the outside of the windshield
with glass cleaner.
Clean rubber wiper blades using a
lint-free cloth or paper towel soaked
with windshield washer fluid or a mild
detergent. Wash the windshield
thoroughly when cleaning the blades.
Bugs, road grime, sap, and a buildup
of vehicle wash/wax treatments may
cause wiper streaking.
Replace the wiper blades if they are
worn or damaged. Damage can be
caused by extreme dusty conditions,
sand, salt, heat, sun, snow, and ice.
Weatherstrips
Apply weatherstrip lubricant on
weatherstrips to make them last
longer, seal better, and not stick or
squeak. Lubricate weatherstrips at
least once a year. Hot, dry climates
may require more frequent
application. Black marks from rubber
material on painted surfaces can be
removed by rubbing with a clean
cloth. See
Recommended Fluids and
Lubricants 0417.
Tires
Use a stiff brush with tire cleaner to
clean the tires.
Caution
Using petroleum-based tire dressing
products on the vehicle may
damage the paint finish and/or
tires. When applying a tire dressing,
always wipe off any overspray from
all painted surfaces on the vehicle.
Wheels and Wheel Trim
Use a soft, clean cloth with mild soap
and water to clean the wheels. After
rinsing thoroughly with clean water,
dry with a soft, clean towel. A wax
may then be applied.
Caution
Chrome wheels and chrome wheel
trim may be damaged if the vehicle
is not washed after driving on roads
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Cadillac CT4 Owner Manual (GMNA-Localizing-U.S./Canada-15283641) -
2022 - CRC - 10/12/21
VEHICLE CARE 403
Caution (Continued)
.Do not use scented or gel-type
hand sanitizers. If hand sanitizer
comes in contact with interior
surfaces of the vehicle, blot
immediately and clean with a
soft cloth dampened with a mild
soap and water solution.
Interior Glass
To clean, use a microfiber cloth fabric
dampened with water. Wipe droplets
left behind with a clean dry cloth.
If necessary, use a commercial glass
cleaner after cleaning with plain water.
Caution
To prevent scratching, never use
abrasive cleaners on automotive
glass. Abrasive cleaners or
aggressive cleaning may damage
the rear window defogger.
Cleaning the windshield with water
during the first three to six months of
ownership will reduce tendency to fog.
Speaker Covers
Vacuum around a speaker cover
gently, so that the speaker will not be
damaged. Clean spots with water and
mild soap.
Coated Moldings
Coated moldings should be cleaned.
.When lightly soiled, wipe with a
sponge or soft, lint-free cloth
dampened with water.
.When heavily soiled, use warm
soapy water.
Vinyl/Rubber
If equipped with vinyl floor and
rubber floor mats, use a soft cloth
and/or brush dampened with water to
remove dust and loose dirt. For more
thorough cleaning, use a mild soap
and water solution.
{Warning
Do not use cleaners that contain
silicone, wax-based products,
or cleaners that increase gloss on
vinyl/rubber floor and mats. These (Continued)
Warning (Continued)
cleaners can permanently change
the appearance and feel of the
vinyl/rubber and can make the floor
slippery. Your foot could slip while
operating the vehicle, and you
could lose control, resulting in a
crash. You or others could be
injured.
Fabric/Carpet/Suede
Start by vacuuming the surface using
a soft brush attachment. If a rotating
vacuum brush attachment is being
used, only use it on the floor carpet.
Before cleaning, gently remove as
much of the soil as possible:
.Gently blot liquids with a paper
towel. Continue blotting until no
more soil can be removed.
.For solid soils, remove as much as
possible prior to vacuuming.
To clean: 1. Saturate a clean, lint-free colorfast cloth with water. Microfiber cloth is
recommended to prevent lint
transfer to the fabric or carpet.

Cadillac CT4 Owner Manual (GMNA-Localizing-U.S./Canada-15283641) -
2022 - CRC - 10/12/21
404 VEHICLE CARE
2. Remove excess moisture by gentlywringing until water does not drip
from the cleaning cloth.
3. Start on the outside edge of the soil and gently rub toward the
center. Fold the cleaning cloth to a
clean area frequently to prevent
forcing the soil into the fabric.
4. Continue gently rubbing the soiled area until there is no longer any
color transfer from the soil to the
cleaning cloth.
5. If the soil is not completely removed, use a mild soap solution
followed only by plain water.
If the soil is not completely removed,
it may be necessary to use a
commercial upholstery cleaner or spot
lifter. Test a small hidden area for
colorfastness before using a
commercial upholstery cleaner or spot
lifter. If ring formation occurs, clean
the entire fabric or carpet.
After cleaning, use a paper towel to
blot excess moisture.Cleaning High Gloss Surfaces
and Vehicle Information and
Radio Displays
Use a microfiber cloth on high gloss
surfaces or vehicle displays. First, use
a soft bristle brush to remove dirt that
can scratch the surface. Then gently
clean by rubbing with a microfiber
cloth. Never use window cleaners or
solvents. Periodically hand wash the
microfiber cloth separately, using mild
soap. Do not use bleach or fabric
softener. Rinse thoroughly and air dry
before next use.
Caution
Do not attach a device with a
suction cup to the display. This may
cause damage and would not be
covered by the vehicle warranty.
Instrument Panel, Leather, Vinyl,
Other Plastic Surfaces, Low
Gloss Paint Surfaces, and
Natural Open Pore Wood
Surfaces
Use a soft bristle brush to remove
dust from knobs and crevices on the
instrument cluster. Use a soft
microfiber cloth dampened with water
to remove dust and loose dirt. For a
more thorough cleaning, use a soft
microfiber cloth dampened with a
mild soap and water solution.
Caution
Soaking or saturating leather,
especially perforated leather, as well
as other interior surfaces, may
cause permanent damage. Wipe
excess moisture from these surfaces
after cleaning and allow them to
dry naturally. Never use heat,
steam, or spot removers. Do not use
liquids that contain alcohol or
solvents on leather seats. Do not
use cleaners that contain silicone or
wax-based products. Cleaners (Continued)

Cadillac CT4 Owner Manual (GMNA-Localizing-U.S./Canada-15283641) -
2022 - CRC - 10/12/21
CUSTOMER INFORMATION 433
.Emergency Tow from a Public
Road or Highway:Tow to the
nearest Cadillac dealer for warranty
service, or if the vehicle was in a
crash and cannot be driven.
Assistance is not given when the
vehicle is stuck in the sand, mud,
or snow.
.Flat Tire Change: Service to change
a flat tire with a spare tire. The
spare tire, if equipped, must be in
good condition and properly
inflated. It is your responsibility for
the repair or replacement of the tire
if it is not covered by the warranty.
.Battery Jump Start: Service to
jump start a dead battery.
.Trip Interruption Benefits and
Service: If your trip is interrupted
due to a warranty failure, incidental
expenses may be reimbursed during
the Powertrain warranty period.
Items considered are hotel, meals,
and rental car or a vehicle being
delivered back to the customer, up
to 500 miles.
Cadillac Technician Roadside
Service (U.S. Only)
Cadillac's exceptional Roadside Service
is more than an auto club or towing
service. It provides every Cadillac
owner in the United States with the
advantage of contacting a Cadillac
advisor and, where available, a
Cadillac trained dealer technician who
can provide on-site service.
A dealer technician will travel to your
location within a 30-mile radius of a
participating Cadillac dealership.
If beyond this radius, we will arrange
to have your car towed to the nearest
Cadillac dealership. Each technician
travels with a specially equipped
service vehicle complete with the
necessary Cadillac parts and tools
required to handle most roadside
repairs.
Services Not Included in
Roadside Service
.Impound towing caused by violation
of any laws
.Legal fines
.Mounting, dismounting, or changing
of snow tires, chains, or other
traction devices
Service is not provided if a vehicle is
in an area that is not accessible to the
service vehicle or is not a regularly
traveled or maintained public road,
which includes ice and winter roads.
Off-road use is not covered.
Services Specific to
Canadian-Purchased Vehicles
.Fuel delivery: Reimbursement is up
to 7 liters. Diesel fuel delivery may
be restricted. Propane and other
fuels are not provided through this
service.
.Lock-Out Service: Vehicle
registration is required.
.Trip Interruption Benefits and
Service: Pre-authorization, original
detailed receipts, and a copy of the
repair orders are required. Once
authorization has been received, the
Roadside Service advisor will help
you make arrangements and explain
how to receive payment. Items
considered are hotel, meals, and

Cadillac CT4 Owner Manual (GMNA-Localizing-U.S./Canada-15283641) -
2022 - CRC - 10/12/21
436 CUSTOMER INFORMATION
exhibit premature durability/corrosion
problems, and may not perform
properly in subsequent collisions.
Aftermarket parts are not covered by
the GM New Vehicle Limited
Warranty, and any vehicle failure
related to such parts is not covered by
that warranty.
Repair Facility
GM also recommends that you choose
a collision repair facility that meets
your needs before you ever need
collision repairs. Your dealer may have
a collision repair center with
GM-trained technicians and
state-of-the-art equipment, or be able
to recommend a collision repair center
that has GM-trained technicians and
comparable equipment.
Insuring the Vehicle
Protect your investment in the GM
vehicle with comprehensive and
collision insurance coverage. There are
significant differences in the quality of
coverage afforded by various
insurance policy terms. Many
insurance policies provide reduced
protection to the GM vehicle bylimiting compensation for damage
repairs by using aftermarket collision
parts. Some insurance companies will
not specify aftermarket collision parts.
When purchasing insurance, we
recommend that you ensure that the
vehicle will be repaired with GM
original equipment collision parts.
If such insurance coverage is not
available from your current insurance
carrier, consider switching to another
insurance carrier.
If the vehicle is leased, the leasing
company may require you to have
insurance that ensures repairs with
Genuine GM Original Equipment
Manufacturer (OEM) parts or Genuine
Manufacturer replacement parts. Read
the lease carefully, as you may be
charged at the end of the lease for
poor quality repairs.If a Crash Occurs
If there has been an injury, call
emergency services for help. Do not
leave the scene of a crash until all
matters have been taken care of. Move
the vehicle only if its position puts
you in danger, or you are instructed to
move it by a police officer.Give only the necessary information
to police and other parties involved in
the crash.
For emergency towing see
Roadside
Service 0432.
Gather the following information:
.Driver name, address, and telephone
number
.Driver license number
.Owner name, address, and
telephone number
.Vehicle license plate number
.Vehicle make, model, and
model year
.Vehicle Identification Number (VIN)
.Insurance company and policy
number
.General description of the damage
to the other vehicle
Choose a reputable repair facility that
uses quality replacement parts. See
“Collision Parts ”earlier in this section.
If the airbag has inflated, see What
Will You See after an Airbag Inf lates?
0 53.