Cadillac CT4 Owner Manual (GMNA-Localizing-U.S./Canada-15283641) -
2022 - CRC - 10/12/21
VEHICLE CARE 375
.The TPMS sensor matching process
was not done or not completed
successfully after rotating the tires.
The malfunction light and the DIC
message should go off after
successfully completing the sensor
matching process. See "TPMS
Sensor Matching Process" later in
this section.
.One or more TPMS sensors are
missing or damaged. The
malfunction light and the DIC
message should go off when the
TPMS sensors are installed and the
sensor matching process is
performed successfully. See your
dealer for service.
.Replacement tires or wheels do not
match the original equipment tires
or wheels. Tires and wheels other
than those recommended could
prevent the TPMS from functioning
properly. SeeBuying New Tires
0 379.
.Operating electronic devices or
being near facilities using radio
wave frequencies similar to the
TPMS could cause the TPMS
sensors to malfunction. If the TPMS is not functioning
properly it cannot detect or signal a
low tire pressure condition. See your
dealer for service if the TPMS
malfunction light and DIC message
come on and stay on.
Tire Fill Alert (If Equipped)
This feature provides visual and
audible alerts outside the vehicle to
help when inflating an underinflated
tire to the recommended cold tire
pressure.
When the low tire pressure warning
light comes on:
1. Park the vehicle in a safe, level place.
2. Set the parking brake firmly.
3. Place the vehicle in P (Park).
4. Add air to the tire that is underinflated. The turn signal lamp
will flash.
When the recommended pressure
is reached, the horn sounds once
and the turn signal lamp will stop
flashing and briefly turn solid. Repeat these steps for all
underinflated tires that have
illuminated the low tire pressure
warning light.
{Warning
Overinflating a tire could cause the
tire to rupture and you or others
could be injured. Do not exceed the
maximum pressure listed on the
tire sidewall. See
Tire Sidewall
Labeling 0366 and
Vehicle Load Limits 0228.
If the tire is overinflated by more than
35 kPa (5 psi), the horn will sound
multiple times and the turn signal
lamp will continue to flash for several
seconds after filling stops. To release
and correct the pressure, while the
turn signal lamp is still flashing,
briefly press the center of the valve
stem. When the recommended
pressure is reached, the horn
sounds once.
If the turn signal lamp does not flash
within 15 seconds after starting to
inflate the tire, the tire fill alert has
not been activated or is not working.
Cadillac CT4 Owner Manual (GMNA-Localizing-U.S./Canada-15283641) -
2022 - CRC - 10/12/21
404 VEHICLE CARE
2. Remove excess moisture by gentlywringing until water does not drip
from the cleaning cloth.
3. Start on the outside edge of the soil and gently rub toward the
center. Fold the cleaning cloth to a
clean area frequently to prevent
forcing the soil into the fabric.
4. Continue gently rubbing the soiled area until there is no longer any
color transfer from the soil to the
cleaning cloth.
5. If the soil is not completely removed, use a mild soap solution
followed only by plain water.
If the soil is not completely removed,
it may be necessary to use a
commercial upholstery cleaner or spot
lifter. Test a small hidden area for
colorfastness before using a
commercial upholstery cleaner or spot
lifter. If ring formation occurs, clean
the entire fabric or carpet.
After cleaning, use a paper towel to
blot excess moisture.Cleaning High Gloss Surfaces
and Vehicle Information and
Radio Displays
Use a microfiber cloth on high gloss
surfaces or vehicle displays. First, use
a soft bristle brush to remove dirt that
can scratch the surface. Then gently
clean by rubbing with a microfiber
cloth. Never use window cleaners or
solvents. Periodically hand wash the
microfiber cloth separately, using mild
soap. Do not use bleach or fabric
softener. Rinse thoroughly and air dry
before next use.
Caution
Do not attach a device with a
suction cup to the display. This may
cause damage and would not be
covered by the vehicle warranty.
Instrument Panel, Leather, Vinyl,
Other Plastic Surfaces, Low
Gloss Paint Surfaces, and
Natural Open Pore Wood
Surfaces
Use a soft bristle brush to remove
dust from knobs and crevices on the
instrument cluster. Use a soft
microfiber cloth dampened with water
to remove dust and loose dirt. For a
more thorough cleaning, use a soft
microfiber cloth dampened with a
mild soap and water solution.
Caution
Soaking or saturating leather,
especially perforated leather, as well
as other interior surfaces, may
cause permanent damage. Wipe
excess moisture from these surfaces
after cleaning and allow them to
dry naturally. Never use heat,
steam, or spot removers. Do not use
liquids that contain alcohol or
solvents on leather seats. Do not
use cleaners that contain silicone or
wax-based products. Cleaners (Continued)
Cadillac CT4 Owner Manual (GMNA-Localizing-U.S./Canada-15283641) -
2022 - CRC - 10/12/21
428 CUSTOMER INFORMATION
Customer
Information
Customer Information
Customer SatisfactionProcedure . . . . . . . . . . . . . . . . . . . . . . . 428
Customer Assistance Offices . . . . 430
Customer Assistance for Text Telephone (TTY) Users . . . . . . . . . 431
Online Owner Center . . . . . . . . . . . . . 431
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . . . . 432
Roadside Service . . . . . . . . . . . . . . . . . 432
Scheduling Service Appointments . . . . . . . . . . . . . . . . . . . 434
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . . . . . . 434
Collision Damage Repair . . . . . . . . . 435
Publication Ordering Information . . . . . . . . . . . . . . . . . . . . . 437
Radio Frequency Statement . . . . . 438
Reporting Safety Defects
Reporting Safety Defects to the United States Government . . . . . 438
Reporting Safety Defects to the Canadian Government . . . . . . . . . 438
Reporting Safety Defects to
General Motors . . . . . . . . . . . . . . . . . 439
Vehicle Data Recording and
Privacy
Vehicle Data Recording andPrivacy . . . . . . . . . . . . . . . . . . . . . . . . . . . 439
Cybersecurity . . . . . . . . . . . . . . . . . . . . . 439
Event Data Recorders . . . . . . . . . . . . 440
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 440
Infotainment System . . . . . . . . . . . . . 441
Customer Information
Customer Satisfaction
Procedure
Your satisfaction and goodwill are
important to your dealer and to
Cadillac. Normally, any concerns with
the sales transaction or the operation
of the vehicle will be resolved by your
dealer's sales or service departments.
Sometimes, however, despite the best
intentions of all concerned,
misunderstandings can occur. If your
concern has not been resolved to your
satisfaction, the following steps
should be taken:
STEP ONE : Discuss your concern
with a member of dealership
management. Normally, concerns can
be quickly resolved at that level. If the
matter has already been reviewed with
the sales, service or parts manager,
contact the owner of your dealership
or the general manager.
Cadillac CT4 Owner Manual (GMNA-Localizing-U.S./Canada-15283641) -
2022 - CRC - 10/12/21
438 CUSTOMER INFORMATION
Radio Frequency
Statement
This vehicle uses license-exempt
transmitters / receivers / systems that
operate on a radio frequency that
complies with Part 15/Part 18 of the
Federal Communications Commission
(FCC) rules and with Innovation,
Science and Economic Development
(ISED) Canada's license-exempt RSS(s)
/ RSP-100 / ICES-GEN.
Operation is subject to the following
two conditions:1. The device may not cause harmful interference.
2. The device must accept any interference received, including
interference that may cause
undesired operation of the device.
Changes or modifications to any of
these systems by other than an
authorized service facility could void
authorization to use this equipment.
Reporting Safety
Defects
Reporting Safety Defects
to the United States
Government
If you believe that your vehicle
has a defect which could cause a
crash or could cause injury or
death, you should immediately
inform the National Highway
Traffic Safety Administration
(NHTSA) in addition to notifying
General Motors.
If NHTSA receives similar
complaints, it may open an
investigation, and if it finds that a
safety defect exists in a group of
vehicles, it may order a recall and
remedy campaign. However,
NHTSA cannot become involved
in individual problems between
you, your dealer, or General
Motors. To contact NHTSA, you may call
the Vehicle Safety Hotline toll-free
at 1-888-327-4236 (TTY:
1-800-424-9153); go to
https://www.safercar.gov;or write to:
Administrator, NHTSA
1200 New Jersey Avenue, S.E.
Washington, D.C. 20590
You can also obtain other
information about motor vehicle
safety from
https://www.safercar.gov .
Reporting Safety Defects
to the Canadian
Government
If you live in Canada, and you
believe that the vehicle has a
safety defect, notify Transport
Canada immediately, and notify
General Motors of Canada
Company. Call Transport Canada
at 1-800-333-0510; go to:
www.tc.gc.ca/recalls (English)
www.tc.gc.ca/rappels (French)
Cadillac CT4 Owner Manual (GMNA-Localizing-U.S./Canada-15283641) -
2022 - CRC - 10/12/21
CUSTOMER INFORMATION 439
or write to:
Transport Canada
Motor Vehicle Safety Directorate
Defect Investigations and Recalls
Division
80 Noel Street
Gatineau
,QC J8Z 0A1
Reporting Safety Defects
to General Motors
In addition to notifying NHTSA (or
Transport Canada) in a situation like
this, notify General Motors.
In the U.S., call 1-800-458-8006,
or write:
Cadillac Customer Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169
In Canada, call 1-888-446-2000,
or write:
Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Company
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7In Mexico, call 800-466-0805 or
800-212-234-5522.
In other Central America and
Caribbean Countries, call
52-555-901-2369.
Vehicle Data Recording
and Privacy
The vehicle has a number of
computers that record information
about the vehicle’s performance and
how it is driven or used. For example,
the vehicle uses computer modules to
monitor and control engine and
transmission performance, to monitor
the conditions for airbag deployment
and deploy them in a crash, and,
if equipped, to provide antilock
braking to help the driver control the
vehicle. These modules may store data
to help the dealer technician service
the vehicle or to help GM improve
safety or features. Some modules may
also store data about how the vehicle
is operated, such as rate of fuel
consumption or average speed. These
modules may retain personal
preferences, such as radio presets, seat
positions, and temperature settings.
Cybersecurity
GM collects information about the use
of your vehicle including operational
and safety related information. We
collect this information to provide,
evaluate, improve, and troubleshoot
our products and services and to
develop new products and services.
The protection of vehicle electronics
systems and customer data from
unauthorized outside electronic access
or control is important to GM. GM
maintains appropriate security
standards, practices, guidelines and
controls aimed at defending the
vehicle and the vehicle service
ecosystem against unauthorized
electronic access, detecting possible
malicious activity in related networks,
and responding to suspected
cybersecurity incidents in a timely,
coordinated and effective manner.
Security incidents could impact your
safety or compromise your private
data. To minimize security risks,
please do not connect your vehicle
Cadillac CT4 Owner Manual (GMNA-Localizing-U.S./Canada-15283641) -
2022 - CRC - 10/12/21
444 ONSTAR
OnStar Additional
Information
In-Vehicle Audio Messages
Audio messages may play important
information at the following times:
.Prior to vehicle purchase. PressQ
to set up an account.
.After change in ownership and at
90 days.
Transferring Service
PressQto request account transfer
eligibility information. The Advisor
can cancel or change account
information.
Selling/Transferring the Vehicle
Call 1-888-4ONSTAR (1-888-466-7827)
immediately to terminate your OnStar
or connected services if the vehicle is
disposed of, sold, transferred, or if the
lease ends.
Reactivation for Subsequent
Owners
PressQand follow the prompts to
speak to an Advisor as soon as
possible. The Advisor will update
vehicle records and explain OnStar or
connected service options.
How OnStar Service Works
Automatic Crash Response,
Emergency Services, Crisis Assist,
Stolen Vehicle Assistance, Remote
Services, and Roadside Service are
available on most vehicles. Not all
OnStar services are available
everywhere or on all vehicles. For
more information, a full description of
OnStar services, system limitations,
and OnStar User Terms, Privacy
Statement, and Software Terms:
.Call 1-888-4ONSTAR
(1-888-466-7827).
.See www.onstar.com (U.S.).
.See www.onstar.ca (Canada).
.Call TTY 1-877-248-2080.
.PressQto speak with an Advisor. OnStar or connected services cannot
work unless the vehicle is in a place
where OnStar has an agreement with
a wireless service provider for service
in that area. The wireless service
provider must also have coverage,
network capacity, reception, and
technology compatible with OnStar or
connected services. Service involving
location information about the vehicle
cannot work unless GPS signals are
available, unobstructed, and
compatible with the OnStar hardware.
OnStar or connected services may not
work if the OnStar equipment is not
properly installed or it has not been
properly maintained. If equipment or
software is added, connected,
or modified, OnStar or connected
services may not work. Other
problems beyond the control of
OnStar
—such as hills, tall buildings,
tunnels, weather, electrical system
design and architecture of the vehicle,
damage to the vehicle in a crash,
or wireless phone network congestion
or jamming —may prevent service.
See Radio Frequency Statement 0438.
Cadillac CT4 Owner Manual (GMNA-Localizing-U.S./Canada-15283641) -
2022 - CRC - 10/12/21
446 ONSTAR
A temporary loss of GPS can cause
loss of the ability to send a
Turn-by-Turn Navigation route. The
Advisor may give a verbal route or
may ask for a call back after the
vehicle is driven into an open area.
Cellular and GPS Antennas
Cellular reception is required for
OnStar to send remote signals to the
vehicle. Do not place items over or
near the antenna to prevent blocking
cellular and GPS signal reception.
Unable to Connect to OnStar
Message
If there is limited cellular coverage or
the cellular network has reached
maximum capacity, this message may
come on. Press
Qto try the call again
or try again after driving a few miles
into another cellular area.
Vehicle and Power Issues
OnStar services require a vehicle
electrical system, wireless service, and
GPS satellite technologies to be
available and operating for features to function properly. These systems may
not operate if the battery is
discharged or disconnected.
Add-on Electrical Equipment
The OnStar system is integrated into
the electrical architecture of the
vehicle. Do not add any electrical
equipment. See
Add-On Electrical
Equipment 0321. Added electrical
equipment may interfere with the
operation of the OnStar system and
cause it to not operate.
Vehicle Software Updates
OnStar or GM may remotely deliver
software updates or changes to the
vehicle without further notice or
consent. These updates or changes
may enhance or maintain safety,
security, or the operation of the
vehicle or the vehicle systems.
Software updates or changes may
affect or erase data or settings that
are stored in the vehicle, such as
saved navigation destinations or
pre-set radio stations. Neither OnStar
nor GM is responsible for any affected
or erased data or settings. These
updates or changes may also collect personal information. Such collection
is described in the OnStar privacy
statement or separately disclosed at
the time of installation. These updates
or changes may also cause a system to
automatically communicate with GM
servers to collect information about
vehicle system status, identify
whether updates or changes are
available, or deliver updates or
changes. An active OnStar agreement
constitutes consent to these software
updates or changes and agreement
that either OnStar or GM may
remotely deliver them to the vehicle.Privacy
The complete OnStar Privacy
Statement may be found at
www.onstar.com (U.S.),
or www.onstar.ca (Canada). We
recommend that you review it. If you
have any questions, call
1-888-4ONSTAR (1-888-466-7827) or
press
Qto speak with an Advisor.
Users of wireless communications are
cautioned that the privacy of any
information sent via wireless cellular
communications cannot be assured.
Cadillac CT4 Owner Manual (GMNA-Localizing-U.S./Canada-15283641) -
2022 - CRC - 10/12/21
INDEX 451
IndexA
Accessories and Modifications . . . . . 323
Accessory Power . . . . . . . . . . . . . . . . . . . . 237
Active Rev Match . . . . . . . . . . . . . . . . . . . 252
Adaptive Cruise Control . . . . . . . . . . . . 269
Add-On Electrical Equipment . . . . . . 321
Additional InformationOnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 444
Additional Maintenance and Care . . . . . . . . . . . . . . . . . . . . . . . . . . . 414
Adjustments Lumbar, Front Seats . . . . . . . . . . . . . . . 33
Thigh Support . . . . . . . . . . . . . . . . . . . . . 32
Agreements
Trademarks and License . . . . . . . . . 192
Air Cleaner/Filter, Engine . . . . . . . . . . 336
Air Conditioning . . . . . . . . . . . . . . . . . . . . 202
Air Filter Life System . . . . . . . . . . . . . . . . . . . . . . . . 335
Air Filter, Passenger Compartment . . . . . . . . . . . . . . . . . . . . . 207
Air Vents . . . . . . . . . . . . . . . . . . . . . . . . . . . . 207
Airbag System Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
How Does an Airbag Restrain? . . . . 52
Passenger Sensing System . . . . . . . . 54
What Makes an AirbagInflate? . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52 Airbag System (cont'd)
What Will You See after an
Airbag Inflates? . . . . . . . . . . . . . . . . . . 53
When Should an Airbag Inflate? . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Where Are the Airbags? . . . . . . . . . . . 50
Airbags
Adding Equipment to theVehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Passenger Status Indicator . . . . . . . . 98
Readiness Light . . . . . . . . . . . . . . . . . . . . 98
Servicing Airbag-Equipped Vehicles . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
System Check . . . . . . . . . . . . . . . . . . . . . . 48
Alarm Vehicle Security . . . . . . . . . . . . . . . . . . . . 20
Alert Lane Change . . . . . . . . . . . . . . . . . . . . . . 307
Rear Cross Traffic . . . . . . . . . . . . . . . . . 300
Side Blind Zone (SBZA) . . . . . . . . . . 307
All-Season Tires . . . . . . . . . . . . . . . . . . . . . 363
All-Wheel
Drive System . . . . . . . . . . . . . . . . . . . . . . 253
All-Wheel Drive . . . . . . . . . . . . . . . . . . . . . 349
AM-FM Radio . . . . . . . . . . . . . . . . . . . . . . . 142
Antenna Multi-band . . . . . . . . . . . . . . . . . . . . . . . . 147