Buick Envision Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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326 Service and Maintenance
Footnotes—Maintenance Schedule
Additional Required Services - Severe
(1) Vehicles with different size front and rear
tires do not have tire rotation. See Tire
Rotation 0295.
(2) Or every two years, whichever comes
first. More frequent passenger compartment
air filter replacement may be needed if
driving in areas with heavy traffic, poor air
quality, high dust levels, or environmental
allergens. Passenger compartment air filter
replacement may also be needed if there is
reduced airflow, window fogging, or odors.
Your GM dealer can help determine when to
replace the filter.
(3) Do not directly power wash the transfer
case and/or front/rear axle output seals.
High pressure water can overcome the seals
and contaminate the transfer case fluid.
Contaminated fluid will decrease the life of
the transfer case and/or axles and should be
replaced.
(4) Or every five years, whichever comes
first. See Cooling System 0266. (5)
Or every 10 years, whichever comes first.
Inspect for fraying, excessive cracking,
or damage; replace, if needed.
(6) Replace brake fluid every five years. See
Brake Fluid 0272.
(7) Or every 12 months, whichever comes
first. See Wiper Blade Replacement 0274.
(8) Or every 10 years, whichever comes first.
See Gas Strut(s) 0275.
(9) Replace air conditioning desiccant every
seven years.
Special Application Services
.Severe Commercial Use Vehicles Only:
Lubricate chassis components every oil
change.
.Have underbody flushing service
performed. See "Underbody Maintenance"
in Exterior Care 0311.
Additional Maintenance
and Care
Your vehicle is an important investment and
caring for it properly may help to avoid
future costly repairs. To maintain vehicle
performance, additional maintenance
services may be required.
It is recommended that your dealer perform
these services —their trained dealer
technicians know your vehicle best. Your
dealer can also perform a thorough
assessment with a multi-point inspection to
recommend when your vehicle may need
attention.
The following list is intended to explain the
services and conditions to look for that may
indicate services are required.
Battery
The 12-volt battery supplies power to start
the engine and operate any additional
electrical accessories.
.To avoid break-down or failure to start
the vehicle, maintain a battery with full
cranking power.
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Customer Information 339
I:View service records from your
dealership and add your own.
D: Select a dealer and view locations,
maps, phone numbers, and hours.
r: Track your vehicle’s warranty
information.
J: View active recalls by Vehicle
Identification Number (VIN). See Vehicle
Identification Number (VIN) 0332.
H:Manage your profile and payment
information. View your GM Rewards Card
earnings and My Buick Rewards points.
F: Chat with online help representatives.
Visit my.buick.com and create an account
today.
Buick Owner Centre (Canada) mybuick.ca
Visit the Buick Owner Centre at mybuick.ca
(English) or my.buick.ca (French) to access
similar benefits to the U.S. site.
GM Mobility Reimbursement
Program
This program is available to qualified
applicants for cost reimbursement, up to
certain limits, of eligible aftermarket
adaptive equipment required for the vehicle,
such as hand controls or a wheelchair/
scooter lift for the vehicle.
To learn about the GM Mobility program,
see www.gmmobility.com or call the GM
Mobility Assistance Center at 1-800-323-9935.
Text Telephone (TTY) users, call
1-800-833-9935.
General Motors of Canada also has a
Mobility program. See www.gm.ca, or call
1-800-GM-DRIVE (800-463-7483) for details.
TTY users call 1-800-263-3830.
Roadside Assistance Program
For U.S.-purchased vehicles, call
1-800-252-1112; (Text Telephone (TTY):
1-888-889-2438).
For Canadian-purchased vehicles, call
1-800-268-6800.
Service is available 24 hours a day, 365 days
a year.
Calling for Assistance
When calling Roadside Assistance, have the
following information ready:
.Your name, home address, and home
telephone number
.Telephone number of your location
.Location of the vehicle
.Model, year, color, and license plate
number of the vehicle
.Odometer reading, Vehicle Identification
Number (VIN), and delivery date of the
vehicle
.Description of the problem
Coverage
Services are provided for the duration of the
vehicle’s powertrain warranty.
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340 Customer Information
In the U.S., anyone driving the vehicle is
covered. In Canada, a person driving the
vehicle without permission from the owner
is not covered.
Roadside Assistance is not a part of the New
Vehicle Limited Warranty. General Motors
North America and Buick reserve the right to
make any changes or discontinue the
Roadside Assistance program at any time
without notification.
General Motors North America and Buick
reserve the right to limit services or
payment to an owner or driver if they
decide the claims are made too often, or the
same type of claim is made many times.
Services Provided
.Emergency Fuel Delivery:Delivery of
enough fuel for the vehicle to get to the
nearest service station.
.Lock-Out Service: Service to unlock the
vehicle if you are locked out. A remote
unlock may be available if you have
OnStar. For security reasons, the driver
must present identification before this
service is given.
.Emergency Tow from a Public Road or
Highway: Tow to the nearest Buick dealer
for warranty service, or if the vehicle was
in a crash and cannot be driven.
Assistance is not given when the vehicle
is stuck in sand, mud, or snow.
.Flat Tire Change: Service to change a flat
tire with the spare tire. The spare tire,
if equipped, must be in good condition
and properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is not covered
by the warranty.
.Battery Jump Start: Service to jump start
a dead battery.
.Trip Interruption Benefits and Assistance:
If your trip is interrupted due to a
warranty event, incidental expenses may
be reimbursed within the Powertrain
warranty period. Items considered are
reasonable and customary hotel, meals,
rental car, or a vehicle being delivered
back to the customer, up to 500 miles.
Services Not Included in Roadside
Assistance
.Impound towing caused by violation of
any laws.
.Legal fines.
.Mounting, dismounting, or changing of
snow tires, chains, or other traction
devices.
Service is not provided if a vehicle is in an
area that is not accessible to the service
vehicle or is not a regularly traveled or
maintained public road, which includes ice
and winter roads. Off-road use is not
covered.
Services Specific to Canadian-Purchased
Vehicles
.Fuel Delivery: Reimbursement is up to
7 liters. Propane and other fuels are not
provided through this service.
.Lock-Out Service: Vehicle registration is
required.
.Trip Interruption Benefits and Assistance:
Must be over 150 km from where your
trip was started to qualify.
Pre-authorization, original detailed
receipts, and a copy of the repair orders
are required. Once authorization has been
received, the Roadside Assistance advisor
will help you make arrangements and
explain how to receive payment.
.Alternative Service: If assistance cannot
be provided right away, the Roadside
Assistance advisor may give permission to
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Customer Information 341
get local emergency road service. You will
receive payment, up to $100, after
sending the original receipt to Roadside
Assistance. Mechanical failures may be
covered, however any cost for parts and
labor for repairs not covered by the
warranty are the owner responsibility.
Scheduling Service Appointments
When the vehicle requires warranty service,
contact your dealer and request an
appointment. By scheduling a service
appointment and advising the service
consultant of your transportation needs,
your dealer can help minimize your
inconvenience.
If the vehicle cannot be scheduled into the
service department immediately, keep
driving it until it can be scheduled for
service, unless, of course, the problem is
safety related. If it is, please call your
dealership, let them know this, and ask for
instructions.
If your dealer requests you to bring the
vehicle for service, you are urged to do so
as early in the work day as possible to
allow for same-day repair.
Courtesy Transportation Program
To enhance your ownership experience, we
and our participating dealers are proud to
offer Courtesy Transportation, a customer
support program for vehicles with the
Bumper-to-Bumper (Base Warranty Coverage
period in Canada), Federal Emission,
Extended Powertrain or Electric specific
warranties in both the U.S. and Canada.
Several Courtesy Transportation options are
available to assist in reducing inconvenience
when warranty repairs are required.
Courtesy Transportation is not a part of the
New Vehicle Limited Warranty. A separate
manual entitled“Limited Warranty and
Owner Assistance Information” furnished
with each new vehicle provides detailed
warranty coverage information.
Transportation Options
Warranty service can generally be
completed while you wait. However, if you
are unable to do so, your dealer may offer
the following transportation options:
Shuttle Service
This includes one-way or round-trip shuttle
service within reasonable time and distance
parameters of your dealer's area. Public Transportation or Fuel Reimbursement
If overnight warranty repairs are needed,
and public transportation is used, the
expense must be supported by original
receipts and within the maximum amount
allowed by GM. If U.S. customers arrange
their own transportation, limited
reimbursement for reasonable fuel expenses
may be available. Claim amounts should
reflect actual costs and be supported by
original receipts. See your dealer for
information.
Courtesy Rental Vehicle
For an overnight warranty repair, the dealer
may provide an available courtesy rental
vehicle or provide for reimbursement of a
rental vehicle. Reimbursement is limited and
must be supported by original receipts as
well as a signed and completed rental
agreement and meet state/provincial, local,
and rental vehicle provider requirements.
Requirements vary and may include
minimum age requirements, insurance
coverage, credit card, etc. Additional fees
such as fuel, rental vehicle insurance, taxes,
levies, usage fees, excessive mileage,
or rental usage beyond the completion of
the repair are also your responsibility.
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352 OnStar
Vehicle and Power Issues
OnStar services require a vehicle electrical
system, wireless service, and GPS satellite
technologies to be available and operating
for features to function properly. These
systems may not operate if the battery is
discharged or disconnected.
Add-on Electrical Equipment
The OnStar system is integrated into the
electrical architecture of the vehicle. Do not
add any electrical equipment. SeeAdd-On
Electrical Equipment 0257. Added electrical
equipment may interfere with the operation
of the OnStar system and cause it to not
operate.
Vehicle Software Updates
OnStar or GM may remotely deliver
software updates or changes to the vehicle
without further notice or consent. These
updates or changes may enhance or
maintain safety, security, or the operation
of the vehicle or the vehicle systems.
Software updates or changes may affect or
erase data or settings that are stored in the
vehicle, such as saved navigation
destinations or pre-set radio stations.
Neither OnStar nor GM is responsible for
any affected or erased data or settings. These updates or changes may also collect
personal information. Such collection is
described in the OnStar privacy statement or
separately disclosed at the time of
installation. These updates or changes may
also cause a system to automatically
communicate with GM servers to collect
information about vehicle system status,
identify whether updates or changes are
available, or deliver updates or changes. An
active OnStar agreement constitutes consent
to these software updates or changes and
agreement that either OnStar or GM may
remotely deliver them to the vehicle.
Privacy
The complete OnStar Privacy Statement may
be found at www.onstar.com (U.S.),
or www.onstar.ca (Canada). We recommend
that you review it. If you have any
questions, call 1-888-4ONSTAR
(1-888-466-7827) or press
Qto speak with
an Advisor. Users of wireless
communications are cautioned that the
privacy of any information sent via wireless
cellular communications cannot be assured.
Third parties may unlawfully intercept or
access transmissions and private
communications without consent.
OnStar - Software Acknowledgements
To obtain the source code under GPL, LGPL,
MPL, and other open source licenses, that is
contained in this product, please visit
https://opensource.lge.com. In addition to
the source code, all referred license terms,
warranty disclaimers, and copyright notices
are available for download. This offer is valid
for a period of three years after our last
shipment of this product. This offer is valid
to anyone in receipt of this information.
*Provided through LG Electronics Inc., who is
solely responsible for provisions of related
OSS compliance.
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Connected Services 355
Features are subject to change. For myBuick
mobile app information and compatibility,
see my.buick.com.
An active OnStar or connected service plan
may be required. A compatible device,
factory-installed remote start, and power
locks are required. Data rates apply. See
www.onstar.com for details and system
limitations.
Remote Services
Contact an OnStar Advisor to unlock the
doors or sound the horn and flash the
lamps.
Marketplace
OnStar Advisors can provide offers from
restaurants and retailers on your route, help
locate hotels, or book a room. These services
vary by market.
Diagnostics
By monitoring and reporting on the vehicle’s
key systems, OnStar Advanced Diagnostics,
if equipped, provides a way to keep up on
maintenance. Capabilities vary by model.
See www.onstar.com for details and system
limitations. Features are subject to change.
For updates on feature capabilities, see
my.buick.com. Message and data rates may
apply.
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356 Index
IndexA
About Driving the Vehicle . . . . . . . . . . . . . . . . . .2
Accessories and Modifications . . . . . . . . . . . 259
Accessory Power . . . . . . . . . . . . . . . . . . . . . . . . . 203
Active Fuel Management . . . . . . . . . . . . . . . . 205
Adaptive Cruise Control . . . . . . . . . . . . . . . . . . 219
Adaptive Forward Lighting (AFL) . . . . . . . . . . 122
Add-On Electrical Equipment . . . . . . . . . . . . . 257
Additional InformationOnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 350
Additional Maintenance and Care . . . . . . . . 326
Adjustments Lumbar, Front Seats . . . . . . . . . . . . . . . . . . . . 36
Agreements
Trademarks and License . . . . . . . . . . . . . . . . 171
Air Cleaner/Filter, Engine . . . . . . . . . . . . . . . . 265
Air Conditioning . . . . . . . . . . . . . . . . . . . . .180, 182
Air Filter Life System . . . . . . . . . . . . . . . . . . . . . . . . . . . . 265
Air Filter, Passenger Compartment . . . . . . . .187
Air Vents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186
Airbag System Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
How Does an Airbag Restrain? . . . . . . . . . . 53
Passenger Sensing System . . . . . . . . . . . . . . 54
What Makes an Airbag Inflate? . . . . . . . . . 53
What Will You See after an AirbagInflates? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53 Airbag System (cont'd)
When Should an Airbag Inflate? . . . . . . . . 52
Where Are the Airbags? . . . . . . . . . . . . . . . . . 51
Airbags Adding Equipment to the Vehicle . . . . . . . 58
Passenger Status Indicator . . . . . . . . . . . . . . 95
Readiness Light . . . . . . . . . . . . . . . . . . . . . . . . . 95
Servicing Airbag-Equipped Vehicles . . . . . . 58
System Check . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Alarm Vehicle Security . . . . . . . . . . . . . . . . . . . . . . . . 23
Alert
Lane Change . . . . . . . . . . . . . . . . . . . . . . . . . . . 242
Rear Cross Traffic . . . . . . . . . . . . . . . . . . . . . . 236
Rear Pedestrian . . . . . . . . . . . . . . . . . . . . . . . . 236
Side Blind Zone (SBZA) . . . . . . . . . . . . . . . . . 242
All-Season Tires . . . . . . . . . . . . . . . . . . . . . . . . . . 285
All-Wheel Drive System . . . . . . . . . . . . . . . . . . . . . . . . . . 210
All-Wheel Drive . . . . . . . . . . . . . . . . . . . . . . . . . . 273 Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
AM-FM Radio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
Antenna Multi-band . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Antilock Brake System (ABS) . . . . . . . . . . . . . 210 Warning Light . . . . . . . . . . . . . . . . . . . . . . . . . . 98
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Index 357
Appearance CareExterior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 311
Interior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 315
Apple CarPlay and Android Auto . . . . . . . . . 160
Assistance Program, Roadside . . . . . . . . . . . . 339
Assistance Systems for Driving . . . . . . . . . . 237
Assistance Systems for Parking and Backing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 228
Audio Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Auto Stop
Stop/Start System . . . . . . . . . . . . . . . . . . . . . 201
Automatic Dimming Mirrors . . . . . . . . . . . . . . . . . . . . . . . 26
Door Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Emergency Braking (AEB) . . . . . . . . . . . . . . 239
Headlamp System . . . . . . . . . . . . . . . . . . . . . . 121
Parking Assist (APA) . . . . . . . . . . . . . . . . . . . 232
Transmission . . . . . . . . . . . . . . . . . . . . . . . . . . . 206
Transmission Fluid . . . . . . . . . . . . . . . . . . . . . 265
Automatic Transmission
Manual Mode . . . . . . . . . . . . . . . . . . . . . . . . . 209
Avoiding Untrusted Media Devices . . . . . . . 136B
Battery Exterior Lighting Battery Saver . . . . . . . . 126
Load Management . . . . . . . . . . . . . . . . . . . . . 125
Power Protection . . . . . . . . . . . . . . . . . . . . . . 126
Battery - North America . . . . . . . . . . . . 273, 308
Blade Replacement, Wiper . . . . . . . . . . . . . . . 274
Bluetooth Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156
Bluetooth Audio . . . . . . . . . . . . . . . . . . . . . . . . . 139
Brake
Parking, Electric . . . . . . . . . . . . . . . . . . . . . . . . . 211
System Warning Light . . . . . . . . . . . . . . . . . . 97
Brakes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 271
Antilock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 210
Assist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 212
Fluid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 272
Braking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191 Automatic Emergency (AEB) . . . . . . . . . . . 239
Reverse Automatic . . . . . . . . . . . . . . . . . . . . . 235
Braking System Front Pedestrian (FPB) . . . . . . . . . . . . . . . . . 240
Break-In, New Vehicle . . . . . . . . . . . . . . . . . . . . 199
Buckle To Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Bulb Replacement Headlamp Aiming . . . . . . . . . . . . . . . . . . . . . . 276
Headlamps . . . . . . . . . . . . . . . . . . . . . . . . . . . . 276
Buying New Tires . . . . . . . . . . . . . . . . . . . . . . . . 297
C
California
Perchlorate MaterialsRequirements . . . . . . . . . . . . . . . . . . . . . . . . 259
California Proposition
65 Warning . . . . . . . . . . . . . . . . . . . . . . . 273, 308, Back Cover
Camera Rear Vision (RVC) . . . . . . . . . . . . . . . . . . . . . . 228
Canadian Vehicle Owners . . . . . . . . . . . . . . . . . . . 1
Capacities and Specifications . . . . . . . . . . . . . 333
Carbon Monoxide
Engine Exhaust . . . . . . . . . . . . . . . . . . . . . . . . 205
Liftgate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Winter Driving . . . . . . . . . . . . . . . . . . . . . . . . . 194
Cargo Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Management System . . . . . . . . . . . . . . . . . . . 80
Tie-Downs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Caution, Danger, and Warning . . . . . . . . . . . . . .2
Center Console Storage . . . . . . . . . . . . . . . . . . . 78
Chains, Tire . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 300
Charging Wireless . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Charging System Light . . . . . . . . . . . . . . . . . . . . 96
Check Engine Light (Malfunction Indicator) . . . . 96