
155
NOTE:
Air bag covers may not be obvious in the
interior trim, but they will open during air bag
deployment.
After any collision, the vehicle should be taken
to an authorized dealer immediately.
Enhanced Accident Response System
In the event of an impact, if the communication
network remains intact, and the power remains
intact, depending on the nature of the event, the
Occupant Restraint Controller (ORC) will
determine whether to have the Enhanced
Accident Response System perform the following
functions:
Cut off fuel to the engine (if equipped)
Cut off battery power to the electric motor (if
equipped)
Flash hazard lights as long as the battery has
power
Turn on the interior lights, which remain on as
long as the battery has power or for
15 minutes from the intervention of the
Enhanced Accident Response System
Unlock the power door locksYour vehicle may also be designed to perform any
of these other functions in response to the
Enhanced Accident Response System:
Turn off the Fuel Filter Heater, Turn off the
HVAC Blower Motor, Close the HVAC
Circulation Door
Cut off battery power to the:
• Engine
• Electric Motor (if equipped)
• Electric power steering
• Brake booster
• Electric park brake
• Automatic transmission gear selector
• Horn
• Front wiper
• Headlamp washer pump (if equipped)
NOTE:
After an accident, remember to cycle the ignition
to the OFF position and remove the key from the
ignition switch to avoid draining the battery. Care -
fully check the vehicle for fuel leaks in the engine
compartment and on the ground near the engine
compartment and fuel tank before resetting the
system and starting the engine. If there are no fuel leaks or damage to the vehicle electrical
devices (e.g. headlights) after an accident, reset
the system by following the procedure described
below. If you have any doubt, contact an autho
-
rized dealer.
Enhanced Accident Response System
Reset Procedure
After the event occurs, when the system is active,
a message regarding fuel cutoff is displayed. Turn
the ignition switch from ignition ACC or ON/RUN
to ignition OFF. Carefully check the vehicle for fuel
leaks in the engine compartment and on the
ground near the engine compartment and fuel
tank before resetting the system and starting the
engine.
Depending on the nature of the event the left and
right turn signal lights, located in the instrument
panel, may both be blinking and will continue to
blink. In order to move your vehicle to the side of
the road, you must follow the system reset
procedure.
Customer Action
NOTE:
Each step MUST BE held for at least two seconds
Customer Will See
1. Turn ignition OFF. (Turn Signal Switch Must be placed in Neutral State).
2. Turn ignition ACC/ON/RUN. Right turn light BLINKS.
Left turn light is OFF.
3. Turn right turn signal switch ON. Right turn light is ON SOLID.
Left turn light BLINKS.
22_GA_OM_EN_USC_t.book Page 155

SAFETY
156
If a reset procedure step is not completed within 60 seconds, then the turn signal lights will blink and the reset procedure must be performed again in order
to be successful.4. Place turn signal in neutral state.
Right turn light is OFF.
Left turn light BLINKS.
5. Turn left turn signal switch ON. Right turn light BLINKS.
Left turn light is ON SOLID.
6. Place turn signal in neutral state. Right turn light BLINKS.
Left turn light is OFF.
7. Turn right turn signal switch ON. Right turn light is ON SOLID.
Left turn light BLINKS.
8. Place turn signal in neutral state. Right turn light is OFF.
Left turn light BLINKS.
9. Turn left turn signal switch ON. Right turn light is ON SOLID.
Left turn light is ON SOLID.
10. Turn left turn signal switch OFF. (Turn Signal Switch Must be placed in
Neutral State). Right turn light is OFF.
Left turn light is OFF.
11. Turn ignition OFF.
12. Turn ignition ACC/ON/RUN. (Entire sequence needs to be completed
within one minute or sequence will need to be repeated). System is now reset and the engine may be started.
Turn hazard flashers OFF (Manually).
Customer Action
NOTE:
Each step MUST BE held for at least two seconds
Customer Will See
22_GA_OM_EN_USC_t.book Page 156

SAFETY
166
(Continued)
TRANSPORTING PETS
Air Bags deploying in the front seat could harm
your pet. An unrestrained pet will be thrown about
and possibly injured, or injure a passenger during
panic braking or in a collision.
Pets should be restrained in the rear seat (if
equipped) in pet harnesses or pet carriers that
are secured by seat belts.
CONNECTED VEHICLES
Privacy of any wireless and wired communi-
cations cannot be assured. Third parties may
unlawfully intercept information and private
communications without your consent. For
further information, refer to “Data Collection &
Privacy” in your Uconnect Owner’s Manual
Supplement or “Onboard Diagnostic System
(OBD II) Cybersecurity”
Ú
page 79.
SAFETY CHECKS YOU SHOULD MAKE
I
NSIDE THE VEHICLE
Seat Belts
Inspect the seat belt system periodically,
checking for cuts, frays, and loose parts.
Damaged parts must be replaced immediately.
Do not disassemble or modify the system.
If your vehicle is involved in a collision, or if you
have questions regarding the seat belt or
retractor conditions, take your vehicle to an
authorized FCA dealer or authorized FCA Certified
Collision Care Program facility for inspection.
Air Bag Warning Light
The Air Bag Warning Light will turn on for
four to eight seconds as a bulb check
when the ignition switch is first turned
to ON/RUN. If the light is either not on
during starting, stays on, or turns on while driving,
have the system inspected at an authorized
dealer as soon as possible. After the bulb check,
this light will illuminate with a single chime when
a fault with the Air Bag System has been
detected. It will stay on until the fault is removed. If the light comes on intermittently or remains on
while driving, have an authorized dealer service
the vehicle immediately
Ú
page 143.
Defroster
Check operation by selecting the defrost mode
and place the blower control on high speed. You
should be able to feel the air directed against the
windshield. See an authorized dealer for service
if your defroster is inoperable.
Floor Mat Safety Information
Always use floor mats designed to fit your vehicle.
Only use a floor mat that does not interfere with
the operation of the accelerator, brake or clutch
pedals. Only use a floor mat that is securely
attached using the floor mat fasteners so it
cannot slip out of position and interfere with the
accelerator, brake or clutch pedals or impair safe
operation of your vehicle in other ways.
It is extremely dangerous to ride in a cargo
area, inside or outside of a vehicle. In a
collision, people riding in these areas are
more likely to be seriously injured or killed.
Do not allow people to ride in any area of
your vehicle that is not equipped with seats
and seat belts.
Be sure everyone in your vehicle is in a seat
and using a seat belt properly.
WARNING! WARNING!
It is not possible to know or to predict all of the
possible outcomes if your vehicle’s systems
are breached. It may be possible that vehicle
systems, including safety related systems,
could be impaired or a loss of vehicle control
could occur that may result in an accident
involving serious injury or death.
WARNING!
An improperly attached, damaged, folded, or
stacked floor mat, or damaged floor mat
fasteners may cause your floor mat to
interfere with the accelerator, brake, or clutch
pedals and cause a loss of vehicle control. To
prevent SERIOUS INJURY or DEATH:
ALWAYS securely attach your floor
mat using the floor mat fasteners. DO
NOT install your floor mat upside down
or turn your floor mat over. Lightly pull
to confirm mat is secured using the floor mat
fasteners on a regular basis.
22_GA_OM_EN_USC_t.book Page 166

169
Have a flat tire or a burnt-out bulb?
At times, a problem such as these may interfere
with your driving experience.
The section on emergencies can help you to deal
with critical situations independently.
In an emergency, we recommend that you call the
phone number found in the Warranty Book.
You may also consider contacting an authorized
dealer.
HAZARD WARNING
FLASHERS
The Hazard Warning Flashers button is located in
the switch bank below the radio screen.
Push the button once to turn the Hazard Warning
Flashers on. When the button is activated, all
directional turn signals will flash on and off to
warn oncoming traffic of an emergency. Push the
button a second time to turn the Hazard Warning
Flashers off.
This is an emergency warning system and it
should not be used when the vehicle is in motion.
Use it only when your vehicle is disabled or
signaling a safety hazard warning for other
motorists.
When you must leave the vehicle to seek
assistance, the Hazard Warning Flashers will
continue to operate even though the ignition is
cycled to OFF.Hazard Warning Flashers Button
SOS — EMERGENCY CALL
Your vehicle has an on-board assistance feature
that is designed to provide support in case of an
accident and/or emergency. This feature is
automatically activated by air bag intervention, or
can be activated manually by pushing the button
located on the base of the rear view mirror.
NOTE:
SOS - Emergency Call will only work with an
enabled network operator.
SOS - Emergency Call Button
The SOS - Emergency Call system automatically
forwards a call to emergency services in the event
of an accident with air bag intervention providing
that the ignition device is in RUN position and the
air bags are working. When the connection
between the vehicle and a public safety operator
is made, your vehicle will automatically transmit
location and vehicle information to the
emergency service operator.
Only a public safety operator can remotely end
the SOS - Emergency Call and, if necessary, call
the vehicle back through the Emergency Call
system. Once the call has ended, you can still call
the emergency service operator to indicate
additional information by pushing the button
again.
To Use SOS - Emergency Call
Push and hold the SOS - Emergency Call button
for a few seconds. The LED, located next to the
SOS button, will blink once and then stay on
indicating a call has been placed.
CAUTION!
Prolonged use of the Hazard Warning Flashers
may discharge the vehicle’s battery.
22_GA_OM_EN_USC_t.book Page 169

IN CASE OF EMERGENCY
170
NOTE:
If the SOS - Emergency Call button is accidentally
pushed, there is a 10 second delay before the call
is placed. The system will issue a verbal alert that
a call is about to be made. To cancel the call
connection, push the SOS - Emergency Call
button again.
Once a connection between the vehicle and an
emergency service operator is made, the SOS -
Emergency Call system will transmit the following
important vehicle information to the operator:
Indication that the occupant placed an SOS -
Emergency Call.
The Vehicle Identification Number (VIN).
The last known GPS coordinates of the vehicle.
You will then be able to speak with the emergency
service operator to determine if additional help is
needed.
The SOS - Emergency Call has priority over other
audio sources, which will be muted. If you have a
phone connected via Bluetooth®, it is discon -
nected and reconnected at the end of the SOS -
Emergency Call. Voice prompts will guide you
during the SOS - Emergency Call. If a connection
is made between an emergency service operator
and your vehicle, emergency service operators
may record conversations and sounds within your
vehicle once a connection is made, and by using
the service you consent to having this information
shared.
NOTE:
If you have not subscribed to the SOS service or if
the service is not available or has expired, the
Connect system will display a dedicated screen
when the button is pressed informing you to
contact the national emergency number 9-1-1 (the respective graphic button will be displayed to
make the call if you have connected your mobile
phone via Bluetooth® The call to the national
emergency number 9-1-1 will be made via the
mobile phone by pressing red graphic button
shown on the Connect system display.
SOS Screen Message
SOS - Emergency Call System Limitations
When the ignition switches to the RUN position,
the Emergency Call system runs a routine check.
During this check, a red indicator will illuminate
for about three seconds. This signal must not be
confused with a fault warning. In the event of a
malfunction, the red indicator would remain on. If
the SOS - Emergency Call system detects a
malfunction, any of the following may occur at the
time the malfunction is detected:
NOTE:
The SOS Call function may not be available for the
first minute after the vehicle is started
The LED next to the SOS button will be contin -
uously illuminated red.
The Emergency Call system is powered by its
own non-rechargeable battery to ensure
operation, even when the vehicle battery is
discharged or disconnected. When system battery is discharged, the instrument cluster
display will show a special message, different
than other messages referring to other types
of faults. In this case, the system works only if
powered by the vehicle’s battery.
The instrument cluster will display a message
alerting you to contact the Service Network
along with a failure warning light.
Even if the SOS - Emergency Call system is fully
functional, external or uncontrolled factors may
prevent or stop SOS - Emergency Call operation.
These include, but are not limited to, the following
factors:
The key fob has been removed from the
vehicle, and the delayed accessories mode is
active.
The ignition is in OFF position.
The vehicle’s electrical systems are not intact.
The SOS - Emergency Call system software
and/or hardware is damaged during a vehicle
collision.
There are network problems that could limit or
impair service operation (e.g., error by
operator, busy network, bad weather, etc.).
If the vehicle battery connection fails due to a
collision or accident, the system can support an
SOS - Emergency Call for a limited period of time.
If the battery is disconnected for service, the
system turns off. In this case, it will be possible to
make an SOS - Emergency Call only when the
battery is reconnected to the vehicle’s electrical
system.
22_GA_OM_EN_USC_t.book Page 170

171
(Continued)
System Requirements
Vehicle must have an operable 3G network
connection.
Vehicle must be powered with a properly
functioning electrical system.
The ignition must be in the RUN or ACC
position.
Frequently Asked Questions:
What happens if I accidentally push the SOS -
Emergency Call Button? You have 10 seconds
after pushing the emergency button to cancel the
call. To cancel the call, push the button again. What type of information is sent when I make an
SOS - Emergency Call from my vehicle?
Certain
vehicle information, such as the VIN, is
transmitted along with last known GPS location.
Also note that emergency service operators may
record conversations and sounds within your
vehicle once a connection is made, and by using
the service you consent to having this information
shared.
When can I use the SOS - Emergency
Call button? You can ONLY Use the
SOS-Emergency Call button to make a
call if you or someone else needs
emergency assistance.
TIRE SERVICE KIT
DESCRIPTION
If a tire is punctured, you can make an emergency
repair using the Tire Service Kit located in the
trunk beneath the load floor.
Tire Service Kit Location
WARNING!
Never place anything on or near the vehicle’s
3G and GPS aerials. You could prevent 3G
and GPS signal reception, which can prevent
your vehicle from placing an emergency call.
An operable 3G network connection and a
GPS signal is required for the SOS-
Emergency Call system to function properly.
Do not add any aftermarket electrical
equipment to the vehicle’s electrical system.
This may prevent your vehicle from sending a
signal to initiate an emergency call. To avoid
interference that can cause the
SOS-Emergency Call system to fail, never
add aftermarket equipment (e.g., two-way
mobile radio, CB radio, data recorder, etc.) to
your vehicle’s electrical system or modify the
antennas on your vehicle. IF YOUR VEHICLE
AND SYSTEM LOSES BATTERY POWER FOR
ANY REASON (INCLUDING DURING OR AFTER
AN ACCIDENT) THE SOS FEATURES, APPS
AND SERVICES AMONG OTHERS WILL NOT
OPERATE.
The Occupant Restraint Controller (ORC)
turns on the air bag warning light in the
instrument cluster if a malfunction in any
part of the air bag system is detected. If the
air bag warning light is illuminated, the air
bag system may not be working properly and
the SOS-Emergency Call system may not be
able to send a signal to an emergency
service operator. If the air bag warning light
is illuminated, contact the Service Network
to have the air bag system checked
immediately.
Ignoring the LED on the SOS-Emergency Call
button could mean you will not have
emergency call services if needed. If the LED
on SOS-Emergency Call button is illuminated
red, contact the Service Network to have the
emergency call system checked
immediately.
If anyone in the vehicle could be in danger
(e.g., fire or smoke is visible, dangerous road
conditions or location), do not wait for voice
contact from an emergency service operator.
All occupants should exit the vehicle
immediately and move to a safe location.
Failure to perform scheduled maintenance
and regularly inspect your vehicle may result
in vehicle damage, accident or injury.
WARNING!
22_GA_OM_EN_USC_t.book Page 171

177
Remote Positive (+) Post Location
To carry out the operation, you need to have the
correct cables to connect to the battery of
another vehicle or a portable battery booster
pack to the remote posts of the discharged
battery. Usually, these cables have terminals at
the ends and are identified by different sheath
colors (red = positive, black = negative).
JUMP STARTING PROCEDURE
Preparation For Jump Starting:
1. Firmly apply the park brake, and cycle the ignition to OFF.
2. Turn off all electrical features in the vehicle.
3. If using another vehicle to jump start the battery, park the vehicle within the jumper
cables reach, apply the park brake and make
sure the ignition is OFF.
Cable Connection
Proceed as follows to perform a jump starting
procedure:
1. Connect the positive (+) end of the jumper
cable to the remote positive (+) post of the
vehicle with the discharged battery.
2. Connect the opposite end of the positive (+)
jumper cable to the positive (+) post of the
booster battery.
3. Connect the negative (-) end of the jumper
cable to the negative (-) post of the booster
battery.
4. Connect the opposite end of the negative (-)
jumper cable to the remote negative (-) post
of the discharged vehicle. 5. Start the engine in the vehicle that has the
booster battery, let the engine idle a few
minutes, and then start the engine in the
vehicle with the discharged battery. If using a
portable battery booster pack, before starting
the vehicle, wait a few seconds after
completing the connection.
6. Once the engine is started, follow the discon -
nection procedure below.
Cable Disconnection
1. Disconnect the negative (-) end of the jumper
cable from the remote negative (-) post of the
vehicle with the discharged battery.
2. Disconnect the opposite end of the negative (-) jumper cable from the negative (-) post of
the booster battery.
3. Disconnect the positive (+) end of the jumper
cable from the positive (+) post of the booster
battery.
4. Disconnect the opposite end of the positive (+) jumper cable from the remote positive (+)
post of the vehicle with the discharged
battery, and reinstall the protective cap.
WARNING!
Failure to follow this jump starting procedure
could result in personal injury or property
damage due to battery explosion.
CAUTION!
Failure to follow these procedures could result
in damage to the charging system of the
booster vehicle or the discharged vehicle.
WARNING!
Do not allow vehicles to touch each other as
this could establish a ground connection and
personal injury could result.
WARNING!
Do not connect the jumper cable to the
negative (-) post of the discharged battery. The
resulting electrical spark could cause the
battery to explode and could result in serious
injury. Only use the specific ground point, do
not use any other exposed metal parts.
22_GA_OM_EN_USC_t.book Page 177

189
NOTE:
Always reinstall the oil cap and tighten to proper
torque whenever it is removed to add oil to
engine. Never run the engine with cap removed
as this could cause oil to leak from engine.
Manual Oil Level Checking Procedure —
2.9L Engine
Check that the oil level is between the MIN and
MAX marks on dipstick, clean it with a lint-free
cloth and reinsert it. Extract the dipstick again
and check that the level is between the MIN and
MAX marks.Top-Up And Oil Level Indication Update On
Display — 2.9L Engine
If an engine oil top-off is needed, in order to
ensure the correct indication of the oil level on
the display, proceed with the following process:
Leave the car on flat ground with the engine
running for approximately five minutes
(temperature higher than 198°F (90°C) and
shut the engine off.
Wait for five minutes, turn the ignition to the
ON mode without starting the engine and wait
for a few seconds.
NOTE:
If the level indication is not updated after the
previously described procedure, repeat the
engine adjustment, shut the engine off and wait
another five minutes before starting it again. If
the indication is not updated after the second
start, contact an authorized dealer.
Top-Up And Oil Level Indication Update On
Display — 2.0L Engine
If an engine oil top-off is needed, in order to
ensure the correct indication of the oil level on
the display, proceed with the following process:
Leave the car on flat ground with the engine
running for approximately five minutes
(temperature higher than 176°F (80°C) and
shut the engine off.
Start the engine again and idle it for about two
minutes.
NOTE:
If you have added the specified amount of oil and
the indicator is not reading “Full”, please contact
an authorized dealer. CAUTION!
Make sure not to add too much oil when
topping off the engine. Engine oil in excess
may damage the engine. Have the vehicle
checked. Never exceed the MAX level when
topping off engine oil. It is advisable to check
the oil level in intermediate steps using the oil
dipstick (2.9L Engine Only).
CAUTION!
The oil level is not refreshed immediately on
the display after topping off. Consequently,
wait for the oil level to be refreshed on the
display and see the following procedures.
WARNING!
If the engine oil is being topped up, wait for the
engine to cool down before loosening the filler
cap, particularly for vehicles with aluminum
cap (if equipped). WARNING: risk of burns!
CAUTION!
The oil level must never exceed the MAX mark.
If the MAX mark is exceeded (last notch on the
right turns red) after the fill-up, go to an
authorized dealer as soon as possible to have
the oil in excess removed.
Do not add oil with specifications different
from those of the oil already in the engine.
Used engine oil and oil filters contain
substances which are harmful to the
environment. To change the oil and filters, we
advise you to contact an authorized dealer.
22_GA_OM_EN_USC_t.book Page 189