SAFETY
150
the air bag system. The diagnostics also record
the nature of the malfunction. While the air bag
system is designed to be maintenance free, if any
of the following occurs, have an authorized dealer
service the air bag system immediately.
The Air Bag Warning Light does not come on
during the four to eight seconds when the
ignition switch is first in the ON/RUN position.
The Air Bag Warning Light remains on after the
four to eight-second interval.
The Air Bag Warning Light comes on intermit-
tently or remains on while driving.
NOTE:
If the speedometer, tachometer, or any engine
related gauges are not working, the Occupant
Restraint Controller (ORC) may also be disabled.
In this condition the air bags may not be ready to
inflate for your protection. Have an authorized
dealer service the air bag system immediately.
Redundant Air Bag Warning Light
If a fault with the Air Bag Warning Light
is detected, which could affect the
Supplemental Restraint System (SRS),
the Redundant Air Bag Warning Light
will illuminate on the instrument panel. The Redundant Air Bag Warning Light will stay on until
the fault is cleared. In addition, a single chime will
sound to alert you that the Redundant Air Bag
Warning Light has come on and a fault has been
detected. If the Redundant Air Bag Warning Light
comes on intermittently or remains on while
driving have an authorized dealer service the
vehicle immediately.
For additional information regarding the
Redundant Air Bag Warning Light, see
Ú
page 70.
Front Air Bags
This vehicle has front air bags and lap/shoulder
belts for both the driver and front passenger. The
front air bags are a supplement to the seat belt
restraint systems. The driver front air bag is
mounted in the center of the steering wheel. The
passenger front air bag is mounted in the
instrument panel, above the glove compartment.
The words “SRS AIRBAG” or “AIRBAG” are
embossed on the air bag covers.
Driver Air Bag Passenger Air Bag
Front Air Bag/Knee Bolster Locations
WARNING!
Ignoring the Air Bag Warning Light in your
instrument panel could mean you won’t have
the air bag system to protect you in a collision.
If the light does not come on as a bulb check
when the ignition is first turned on, stays on
after you start the vehicle, or if it comes on as
you drive, have an authorized dealer service
the air bag system immediately.
1 — Driver And Passenger Front Air Bags
2 — Driver And Passenger Knee Impact
Bolsters/Supplemental Knee Air Bags
22_GA_OM_EN_USC_t.book Page 150
SAFETY
154
NOTE:
Air bag covers may not be obvious in the interior
trim, but they will open during air bag deploy-
ment.
Rollover Events
Side Air Bags and seat belt pretensioners are
designed to activate in certain rollover events.
The Occupant Restraint Controller (ORC)
determines whether deployment in a particular
rollover event is appropriate, based on the
severity and type of collision. Vehicle damage by
itself is not a good indicator of whether or not
Side Air Bags and seat belt pretensioners should
have deployed.
The Side Air Bags and seat belt pretensioners will
not deploy in all rollover events. The rollover
sensing system determines if a rollover event
may be in progress and whether deployment is
appropriate. In the event the vehicle experiences
a rollover or near rollover event, and deployment is appropriate, the rollover sensing system will
deploy the side air bags and seat belt preten
-
sioners on both sides of the vehicle.
The SABICs may help reduce the risk of partial or
complete ejection of vehicle occupants through
side windows in certain rollover or side impact
events.
Air Bag System Components
NOTE:
The Occupant Restraint Controller (ORC) moni -
tors the internal circuits and interconnecting
wiring associated with electrical Air Bag System
Components listed below:
Occupant Restraint Controller (ORC)
Air Bag Warning Light
Steering Wheel and Column
Instrument Panel
Knee Impact Bolsters
Driver and Front Passenger Air Bags
Seat Belt Buckle Switch
Supplemental Side Air Bags
Supplemental Knee Air Bags
Front and Side Impact Sensors
Seat Belt Pretensioners
Seat Track Position Sensors
If A Deployment Occurs
The front air bags are designed to deflate
immediately after deployment.
NOTE:
Front and/or side air bags will not deploy in all
collisions. This does not mean something is
wrong with the air bag system. If you do have a collision which deploys the air
bags, any or all of the following may occur:
The air bag material may sometimes cause
abrasions and/or skin reddening to the
occupants as the air bags deploy and unfold.
The abrasions are similar to friction rope burns
or those you might get sliding along a carpet or
gymnasium floor. They are not caused by
contact with chemicals. They are not
permanent and normally heal quickly.
However, if you haven’t healed significantly
within a few days, or if you have any blistering,
see your doctor immediately.
As the air bags deflate, you may see some
smoke-like particles. The particles are a
normal by-product of the process that
generates the non-toxic gas used for air bag
inflation. These airborne particles may irritate
the skin, eyes, nose, or throat. If you have skin
or eye irritation, rinse the area with cool water.
For nose or throat irritation, move to fresh air.
If the irritation continues, see your doctor. If
these particles settle on your clothing, follow
the garment manufacturer’s instructions for
cleaning.
Do not drive your vehicle after the air bags have
deployed. If you are involved in another collision,
the air bags will not be in place to protect you.
WARNING!
Side Air Bags need room to inflate. Do not
lean against the door or window. Sit upright
in the center of the seat.
Being too close to the Side Air Bags during
deployment could cause you to be severely
injured or killed.
Relying on the Side Air Bags alone could lead
to more severe injuries in a collision. The
Side Air Bags work with your seat belt to
restrain you properly. In some collisions, Side
Air Bags won’t deploy at all. Always wear your
seat belt even though you have Side Air
Bags.
WARNING!
Deployed air bags and seat belt pretensioners
cannot protect you in another collision. Have
the air bags, seat belt pretensioners, and the
seat belt retractor assemblies replaced by an
authorized dealer immediately. Also, have the
Occupant Restraint Controller System serviced
as well.
22_GA_OM_EN_USC_t.book Page 154
157
Maintaining Your Air Bag System Event Data Recorder (EDR)
This vehicle is equipped with an event data
recorder (EDR). The main purpose of an EDR is to
record, in certain crash or near crash-like
situations, such as an air bag deployment or
hitting a road obstacle, data that will assist in
understanding how a vehicle’s systems
performed. The EDR is designed to record data
related to vehicle dynamics and safety systems
for a short period of time, typically 30 seconds or
less. The EDR in this vehicle is designed to record
such data as:
How various systems in your vehicle were
operating;
Whether or not the driver and passenger safety
belts were buckled/fastened;
How far (if at all) the driver was depressing the
accelerator and/or brake pedal; and,
How fast the vehicle was traveling.
These data can help provide a better
understanding of the circumstances in which
crashes and injuries occur.
NOTE:
EDR data are recorded by your vehicle only if a
non-trivial crash situation occurs; no data are
recorded by the EDR under normal driving condi -
tions and no personal data (e.g., name, gender,
age, and crash location) are recorded. However,
other parties, such as law enforcement, could
combine the EDR data with the type of personally
identifying data routinely acquired during a crash
investigation. To read data recorded by an EDR, special
equipment is required, and access to the vehicle
or the EDR is needed. In addition to the vehicle
manufacturer, other parties, such as law
enforcement, that have the special equipment,
can read the information if they have access to
the vehicle or the EDR.
CHILD RESTRAINTS
Everyone in your vehicle needs to be buckled up
at all times, including babies and children. Every
state in the United States, and every Canadian
province, requires that small children ride in
proper restraint systems. This is the law, and you
can be prosecuted for ignoring it.
Children 12 years or younger should ride properly
buckled up in a rear seat, if available. According
to crash statistics, children are safer when
properly restrained in the rear seats rather than
in the front.
There are different sizes and types of restraints
for children from newborn size to the child almost
large enough for an adult safety belt. Always
check the child seat Owner’s Manual to make
sure you have the correct seat for your child.
Carefully read and follow all the instructions and
WARNING!
Modifications to any part of the air bag
system could cause it to fail when you need
it. You could be injured if the air bag system
is not there to protect you. Do not modify the
components or wiring, including adding any
kind of badges or stickers to the steering
wheel hub trim cover or the upper passenger
side of the instrument panel. Do not modify
the front fascia/bumper, vehicle body
structure, or add aftermarket side steps or
running boards.
It is dangerous to try to repair any part of the
air bag system yourself. Be sure to tell
anyone who works on your vehicle that it has
an air bag system.
Do not attempt to modify any part of your air
bag system. The air bag may inflate
accidentally or may not function properly if
modifications are made. Take your vehicle to
an authorized dealer for any air bag system
service. If your seat, including your trim cover
and cushion, needs to be serviced in any way
(including removal or loosening/tightening of
seat attachment bolts), take the vehicle to
an authorized dealer. Only manufacturer
approved seat accessories may be used. If it
is necessary to modify the air bag system for
persons with disabilities, contact an
authorized dealer.
WARNING!
In a collision, an unrestrained child can
become a projectile inside the vehicle. The
force required to hold even an infant on your
lap could become so great that you could not
hold the child, no matter how strong you are.
The child and others could be badly injured or
killed. Any child riding in your vehicle should be
in a proper restraint for the child’s size.
22_GA_OM_EN_USC_t.book Page 157
SAFETY
158
(Continued)
warnings in the child restraint Owner’s Manual
and on all the labels attached to the child
restraint.
Before buying any restraint system, make sure
that it has a label certifying that it meets all
applicable Safety Standards. You should also
make sure that you can install it in the vehicle
where you will use it.
NOTE:
For additional information, refer to
http://
www.nhtsa.gov/parents-and-caregivers
or call:
1–888–327–4236
Canadian residents should refer to Transport
Canada’s website for additional information:
http://www.tc.gc.ca/en/services/road/
child-car-seat-safety.html
Summary Of Recommendations For Restraining Children In Vehicles
Infant And Child Restraints
Safety experts recommend that children ride
rear-facing in the vehicle until they are two years
old or until they reach either the height or weight
limit of their rear-facing child restraint. Two types
of child restraints can be used rear-facing: infant
carriers and convertible child seats.
The infant carrier is only used rear-facing in the
vehicle. It is recommended for children from birth
until they reach the weight or height limit of the
infant carrier. Convertible child seats can be used
either rear-facing or forward-facing in the vehicle.
Convertible child seats often have a higher weight limit in the rear-facing direction than infant
carriers do, so they can be used rear-facing by
children who have outgrown their infant carrier
but are still less than at least two years old.
Children should remain rear-facing until they
reach the highest weight or height allowed by
their convertible child seat.
Child Size, Height, Weight Or AgeRecommended Type Of Child Restraint
Infants and Toddlers
Children who are two years old or younger and
who have not reached the height or weight limits
of their child restraint Either an Infant Carrier or a Convertible Child
Restraint, facing rearward in a rear seat of the
vehicle
Small Children Children who are at least two years old or who
have outgrown the height or weight limit of their
rear-facing child restraint Forward-Facing Child Restraint with a five-point
Harness, facing forward in a rear seat of the
vehicle
Larger Children Children who have outgrown their forward-facing
child restraint, but are too small to properly fit
the vehicle’s seat belt Belt Positioning Booster Seat and the vehicle
seat belt, seated in a rear seat of the vehicle
Children Too Large for Child Restraints Children 12 years old or younger, who have
outgrown the height or weight limit of their
booster seat Vehicle Seat Belt, seated in a rear seat of the
vehicle
WARNING!
Never place a rear-facing child restraint in
front of an air bag. A deploying passenger
front air bag can cause death or serious
injury to a child 12 years or younger,
including a child in a rear-facing child
restraint.
22_GA_OM_EN_USC_t.book Page 158
SAFETY
166
(Continued)
TRANSPORTING PETS
Air Bags deploying in the front seat could harm
your pet. An unrestrained pet will be thrown about
and possibly injured, or injure a passenger during
panic braking or in a collision.
Pets should be restrained in the rear seat (if
equipped) in pet harnesses or pet carriers that
are secured by seat belts.
CONNECTED VEHICLES
Privacy of any wireless and wired communi-
cations cannot be assured. Third parties may
unlawfully intercept information and private
communications without your consent. For
further information, refer to “Data Collection &
Privacy” in your Uconnect Owner’s Manual
Supplement or “Onboard Diagnostic System
(OBD II) Cybersecurity”
Ú
page 79.
SAFETY CHECKS YOU SHOULD MAKE
I
NSIDE THE VEHICLE
Seat Belts
Inspect the seat belt system periodically,
checking for cuts, frays, and loose parts.
Damaged parts must be replaced immediately.
Do not disassemble or modify the system.
If your vehicle is involved in a collision, or if you
have questions regarding the seat belt or
retractor conditions, take your vehicle to an
authorized FCA dealer or authorized FCA Certified
Collision Care Program facility for inspection.
Air Bag Warning Light
The Air Bag Warning Light will turn on for
four to eight seconds as a bulb check
when the ignition switch is first turned
to ON/RUN. If the light is either not on
during starting, stays on, or turns on while driving,
have the system inspected at an authorized
dealer as soon as possible. After the bulb check,
this light will illuminate with a single chime when
a fault with the Air Bag System has been
detected. It will stay on until the fault is removed. If the light comes on intermittently or remains on
while driving, have an authorized dealer service
the vehicle immediately
Ú
page 143.
Defroster
Check operation by selecting the defrost mode
and place the blower control on high speed. You
should be able to feel the air directed against the
windshield. See an authorized dealer for service
if your defroster is inoperable.
Floor Mat Safety Information
Always use floor mats designed to fit your vehicle.
Only use a floor mat that does not interfere with
the operation of the accelerator, brake or clutch
pedals. Only use a floor mat that is securely
attached using the floor mat fasteners so it
cannot slip out of position and interfere with the
accelerator, brake or clutch pedals or impair safe
operation of your vehicle in other ways.
It is extremely dangerous to ride in a cargo
area, inside or outside of a vehicle. In a
collision, people riding in these areas are
more likely to be seriously injured or killed.
Do not allow people to ride in any area of
your vehicle that is not equipped with seats
and seat belts.
Be sure everyone in your vehicle is in a seat
and using a seat belt properly.
WARNING! WARNING!
It is not possible to know or to predict all of the
possible outcomes if your vehicle’s systems
are breached. It may be possible that vehicle
systems, including safety related systems,
could be impaired or a loss of vehicle control
could occur that may result in an accident
involving serious injury or death.
WARNING!
An improperly attached, damaged, folded, or
stacked floor mat, or damaged floor mat
fasteners may cause your floor mat to
interfere with the accelerator, brake, or clutch
pedals and cause a loss of vehicle control. To
prevent SERIOUS INJURY or DEATH:
ALWAYS securely attach your floor
mat using the floor mat fasteners. DO
NOT install your floor mat upside down
or turn your floor mat over. Lightly pull
to confirm mat is secured using the floor mat
fasteners on a regular basis.
22_GA_OM_EN_USC_t.book Page 166
169
Have a flat tire or a burnt-out bulb?
At times, a problem such as these may interfere
with your driving experience.
The section on emergencies can help you to deal
with critical situations independently.
In an emergency, we recommend that you call the
phone number found in the Warranty Book.
You may also consider contacting an authorized
dealer.
HAZARD WARNING
FLASHERS
The Hazard Warning Flashers button is located in
the switch bank below the radio screen.
Push the button once to turn the Hazard Warning
Flashers on. When the button is activated, all
directional turn signals will flash on and off to
warn oncoming traffic of an emergency. Push the
button a second time to turn the Hazard Warning
Flashers off.
This is an emergency warning system and it
should not be used when the vehicle is in motion.
Use it only when your vehicle is disabled or
signaling a safety hazard warning for other
motorists.
When you must leave the vehicle to seek
assistance, the Hazard Warning Flashers will
continue to operate even though the ignition is
cycled to OFF.Hazard Warning Flashers Button
SOS — EMERGENCY CALL
Your vehicle has an on-board assistance feature
that is designed to provide support in case of an
accident and/or emergency. This feature is
automatically activated by air bag intervention, or
can be activated manually by pushing the button
located on the base of the rear view mirror.
NOTE:
SOS - Emergency Call will only work with an
enabled network operator.
SOS - Emergency Call Button
The SOS - Emergency Call system automatically
forwards a call to emergency services in the event
of an accident with air bag intervention providing
that the ignition device is in RUN position and the
air bags are working. When the connection
between the vehicle and a public safety operator
is made, your vehicle will automatically transmit
location and vehicle information to the
emergency service operator.
Only a public safety operator can remotely end
the SOS - Emergency Call and, if necessary, call
the vehicle back through the Emergency Call
system. Once the call has ended, you can still call
the emergency service operator to indicate
additional information by pushing the button
again.
To Use SOS - Emergency Call
Push and hold the SOS - Emergency Call button
for a few seconds. The LED, located next to the
SOS button, will blink once and then stay on
indicating a call has been placed.
CAUTION!
Prolonged use of the Hazard Warning Flashers
may discharge the vehicle’s battery.
22_GA_OM_EN_USC_t.book Page 169
IN CASE OF EMERGENCY
170
NOTE:
If the SOS - Emergency Call button is accidentally
pushed, there is a 10 second delay before the call
is placed. The system will issue a verbal alert that
a call is about to be made. To cancel the call
connection, push the SOS - Emergency Call
button again.
Once a connection between the vehicle and an
emergency service operator is made, the SOS -
Emergency Call system will transmit the following
important vehicle information to the operator:
Indication that the occupant placed an SOS -
Emergency Call.
The Vehicle Identification Number (VIN).
The last known GPS coordinates of the vehicle.
You will then be able to speak with the emergency
service operator to determine if additional help is
needed.
The SOS - Emergency Call has priority over other
audio sources, which will be muted. If you have a
phone connected via Bluetooth®, it is discon -
nected and reconnected at the end of the SOS -
Emergency Call. Voice prompts will guide you
during the SOS - Emergency Call. If a connection
is made between an emergency service operator
and your vehicle, emergency service operators
may record conversations and sounds within your
vehicle once a connection is made, and by using
the service you consent to having this information
shared.
NOTE:
If you have not subscribed to the SOS service or if
the service is not available or has expired, the
Connect system will display a dedicated screen
when the button is pressed informing you to
contact the national emergency number 9-1-1 (the respective graphic button will be displayed to
make the call if you have connected your mobile
phone via Bluetooth® The call to the national
emergency number 9-1-1 will be made via the
mobile phone by pressing red graphic button
shown on the Connect system display.
SOS Screen Message
SOS - Emergency Call System Limitations
When the ignition switches to the RUN position,
the Emergency Call system runs a routine check.
During this check, a red indicator will illuminate
for about three seconds. This signal must not be
confused with a fault warning. In the event of a
malfunction, the red indicator would remain on. If
the SOS - Emergency Call system detects a
malfunction, any of the following may occur at the
time the malfunction is detected:
NOTE:
The SOS Call function may not be available for the
first minute after the vehicle is started
The LED next to the SOS button will be contin -
uously illuminated red.
The Emergency Call system is powered by its
own non-rechargeable battery to ensure
operation, even when the vehicle battery is
discharged or disconnected. When system battery is discharged, the instrument cluster
display will show a special message, different
than other messages referring to other types
of faults. In this case, the system works only if
powered by the vehicle’s battery.
The instrument cluster will display a message
alerting you to contact the Service Network
along with a failure warning light.
Even if the SOS - Emergency Call system is fully
functional, external or uncontrolled factors may
prevent or stop SOS - Emergency Call operation.
These include, but are not limited to, the following
factors:
The key fob has been removed from the
vehicle, and the delayed accessories mode is
active.
The ignition is in OFF position.
The vehicle’s electrical systems are not intact.
The SOS - Emergency Call system software
and/or hardware is damaged during a vehicle
collision.
There are network problems that could limit or
impair service operation (e.g., error by
operator, busy network, bad weather, etc.).
If the vehicle battery connection fails due to a
collision or accident, the system can support an
SOS - Emergency Call for a limited period of time.
If the battery is disconnected for service, the
system turns off. In this case, it will be possible to
make an SOS - Emergency Call only when the
battery is reconnected to the vehicle’s electrical
system.
22_GA_OM_EN_USC_t.book Page 170
171
(Continued)
System Requirements
Vehicle must have an operable 3G network
connection.
Vehicle must be powered with a properly
functioning electrical system.
The ignition must be in the RUN or ACC
position.
Frequently Asked Questions:
What happens if I accidentally push the SOS -
Emergency Call Button? You have 10 seconds
after pushing the emergency button to cancel the
call. To cancel the call, push the button again. What type of information is sent when I make an
SOS - Emergency Call from my vehicle?
Certain
vehicle information, such as the VIN, is
transmitted along with last known GPS location.
Also note that emergency service operators may
record conversations and sounds within your
vehicle once a connection is made, and by using
the service you consent to having this information
shared.
When can I use the SOS - Emergency
Call button? You can ONLY Use the
SOS-Emergency Call button to make a
call if you or someone else needs
emergency assistance.
TIRE SERVICE KIT
DESCRIPTION
If a tire is punctured, you can make an emergency
repair using the Tire Service Kit located in the
trunk beneath the load floor.
Tire Service Kit Location
WARNING!
Never place anything on or near the vehicle’s
3G and GPS aerials. You could prevent 3G
and GPS signal reception, which can prevent
your vehicle from placing an emergency call.
An operable 3G network connection and a
GPS signal is required for the SOS-
Emergency Call system to function properly.
Do not add any aftermarket electrical
equipment to the vehicle’s electrical system.
This may prevent your vehicle from sending a
signal to initiate an emergency call. To avoid
interference that can cause the
SOS-Emergency Call system to fail, never
add aftermarket equipment (e.g., two-way
mobile radio, CB radio, data recorder, etc.) to
your vehicle’s electrical system or modify the
antennas on your vehicle. IF YOUR VEHICLE
AND SYSTEM LOSES BATTERY POWER FOR
ANY REASON (INCLUDING DURING OR AFTER
AN ACCIDENT) THE SOS FEATURES, APPS
AND SERVICES AMONG OTHERS WILL NOT
OPERATE.
The Occupant Restraint Controller (ORC)
turns on the air bag warning light in the
instrument cluster if a malfunction in any
part of the air bag system is detected. If the
air bag warning light is illuminated, the air
bag system may not be working properly and
the SOS-Emergency Call system may not be
able to send a signal to an emergency
service operator. If the air bag warning light
is illuminated, contact the Service Network
to have the air bag system checked
immediately.
Ignoring the LED on the SOS-Emergency Call
button could mean you will not have
emergency call services if needed. If the LED
on SOS-Emergency Call button is illuminated
red, contact the Service Network to have the
emergency call system checked
immediately.
If anyone in the vehicle could be in danger
(e.g., fire or smoke is visible, dangerous road
conditions or location), do not wait for voice
contact from an emergency service operator.
All occupants should exit the vehicle
immediately and move to a safe location.
Failure to perform scheduled maintenance
and regularly inspect your vehicle may result
in vehicle damage, accident or injury.
WARNING!
22_GA_OM_EN_USC_t.book Page 171