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• With AC public chargers and home wall boxes, there’s no need to adjust
the charging limit. Leave it at 48 amps.
• With DC charging, the onboard charger in the car will handle the power
load for you, regardless of the output of the charger.
• To charge the vehicle, connect any J1772 AC or CCS Combo DC Fast
Charger to the vehicle’s charging port, located on the rear of the driver’s
side exterior. With DC charging, it is necessary to pull out the rubber
plug in the lower charging port. Once the charger is connected to the
vehicle, the charging port will begin to blink yellow as the car initializes
the charging sequence. When the light on the left side of the charging
port turns green, the charger is successfully connected, and the vehicle
is charging. If a red light appears, a charging fault has occurred, and
the plug should be removed.
• Charging Status Lights – Adjacent to the Charging Socket Input
1. White – LED lamp
2. Yellow – Waiting mode for charging to start
3. Flashing green – Charging in process
4. Green – Charging complete
5. Red – Fault has occurred
6. Blue – Scheduled charging
3. When you take delivery of your Volvo
European specification shown
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• The charger locks automatically into place when the vehicle is
charging. To unplug the charger, press the cable button on the upper
right side of the charging port. When the light turns white, it is safe
to remove the charger.
• How to stop a charging session: At any time, as long as you have
the vehicle key, use the Unlock button adjacent to the vehicle’s charging
port to interrupt charging.
3. When you take delivery of your Volvo
Note: Electric charging is new technology. You may encounter certain public charging
stations which may have compatibility issues with your vehicle. Should this happen,
we encourage you to call the Volvo Customer Care line at 1-800-458-1552 or the
support line phone number located at the applicable charging station.
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• “Hey, Google, find a charging
station.” Google can provide real-
time information and directions
to charging stations near you.
• Long-distance route planning
is easy. On a long journey, or
driving around town, Google can
do the work for you. If you enter a
destination that is beyond the car’s
range, Google will automatically
build charging stations into the
route, so there is no guesswork.
• The ChargePoint in-car app makes public charging even easier. From
the Google Play Store, download the ChargePoint app and sync it
to your account. Your car will recognize when you need a charge and
display a nearby station. Simply follow the prompts to initiate charging
from within the car. Unlock the station and start charging – your car
will communicate with the station and administer the payment for you.
3. When you take delivery of your Volvo
• With your ChargePoint account, you can handle payment for
ChargePoint-branded chargers, as well as their partner networks,
including EVGo and Flo. For stations not on the ChargePoint network,
simply follow payment instructions provided on the station. Please be
aware that out-of-network fees may be incurred.
• Please see Section 4 of this Quick Guide for information on charging
rates and times.
Features depicted may not be standard or available.
European specifications may be shown.
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3. When you take delivery of your Volvo
The Volvo Cars app
The name of the Volvo On Call app has been changed to the Volvo Cars
app.* For users who have automatic app updates enabled on their mobile
devices, the update will happen automatically. If not, please visit the App
store or Google Play store to download the Volvo Cars app.
Please note: At this time there are no changes to the in-car experience.
The On-Call button remains the same and any mention within the in-car
screens will remain Volvo On Call.
The Volvo Cars app provides functions and services that will enhance
your experience with your Pure Electric Volvo. You have access to an
early release version of the Volvo Cars app with limited functionality
and a brand-new design. With the early release version of the Volvo Cars
app, you can enjoy improved remote-control performance at close range
with Bluetooth connectivity for the best experience, approximately 30 ft.
Additional functionality will be added over time.
Remote lock/unlock will allow you to check whether your car is locked
or unlocked, and you can remotely lock or unlock your car directly from
your mobile device.
Climate Direct Start provides great convenience by enabling you to
pre-condition your car while it is charging or parked before getting
into the car.
Charging status allows you to monitor the state of charge from your
mobile device when your car is being charged.
Device management helps you manage your app settings and your
account information on your mobile device, as well as other devices
connected to the car.
How to get started
Start by downloading the Volvo Cars app to your mobile device from
the App store or Google Playstore if you don’t already have it. The Volvo
Cars app is compatible with iOS 13 or higher and Android 6 or higher.
You need to create a Volvo ID and set a password. Your Volvo ID is your
unique identifier for the Volvo Cars app. Create your Volvo ID directly
in the app. Now, you are ready to pair your app to the car by following
the instructions below.
* App Services available with the 4 year subscription included with new vehicles (MY 18
and newer), following expiration new terms and conditions apply. See the support page
for more details.
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4. After delivery
If desired, schedule a “2nd” delivery with your Retailer to answer
any questions or concerns about your Volvo.
Charging rates and approximate times (individual results may vary)
• The Volvo XC40 Recharge is equipped with a 78kWh battery
• AC (Alternating Current)
- 110V (Level 1; standard wall outlet): up to 1 kW
- 240V (Level 2; typical large-appliance outlet): up to 11 kW
- Ensure that your set vehicle charging rate does not exceed the
amperage of the household circuit being used, to avoid tripping
the circuit breaker.
• DC (Direct Current Fast Charger)
- Up to 150 kW (Level 3; up to 150 times faster than Level 1
wall outlet)
• Approximate charging times*
- Level 2 – 10% to 80% ≈ 6 hours
- 150 kW DC Fast Charger – 10% to 80% ≈ 40 minutes
* Volvo recommends charging to 90% for everyday use for longer battery life.
For longer trips, charge to 100%.
• Ambient temperature extremes (cold and hot), driving styles,
routes, terrain, vehicle speed, and vehicle load are some examples
of conditions that will affect available vehicle range.
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Electrification Terms and Their Meanings
• Volt is electrical “pressure” and Amp(ere) is electrical “flow.” The
“garden hose” analogy: Turning up the pressure (volt) moves more
water, and having a larger diameter hose (amp) flows more water.
In this analogy, water is equivalent to power.
• kWh – Kilowatt-Hours: amount of energy stored (comparative
to a tank of gas).
• kW – Kilowatt: amount of electricity needed to “fill up” the battery
via charger (AC or DC).
• 1kW = 1.34 horsepower (e.g., XC40 Recharge’s combined 300 kW
= 402 horsepower).
• AC – Alternating Current (typical household outlets, Level 1 or 2,
including some charging stations) converts electric power to direct
current (DC) via an On-board Charger (OBC).
• DC – Direct Current (built-in converter, Level 3 charging stations)
feeds power directly to the car’s battery.
4. After delivery