2021 VOLVO V60 CROSS COUNTRY engine oil

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WARRANTY

Retailer Service
Repairs and service covered by this warranty will
be performed by an authorized Volvo retailer at his
place of business with no charge for parts or labor
(including diagnosis), using genuine Volvo parts or
genuine Volvo remanufactured parts for any part
of the emission control system covered by this
warranty and found defective.
If an emergency occurs and no authorized Volvo
retailer is available, repairs may be performed at
any available service establishment. Volvo will
reimburse the owner for such repairs (including
labor, in most cases) that are covered under this
warranty. Replaced parts and paid invoices must
be presented at a Volvo retail facility as a condition
of reimbursement for emergency repairs not
performed by a Volvo retailer.
We encourage you to have all recommended
maintenance and repairs on your new 2021 Volvo
vehicle completed. Volvo will not deny a warranty
claim solely because you have no record of
maintenance; however, Volvo may deny a warranty
claim if your failure to perform maintenance
resulted in the failure of a warranted part.
Receipts covering the performance of regular
maintenance must be retained for reference and
confirmation purposes.
What Is Not Warranted1. Required maintenance services as specified
in the Owner’s Manual and in the article
“Maintenance Service Operations” in this



booklet. Items that affect emissions and
require scheduled replacement are warranted
up to their first replacement point [such as
spark plugs, filters, belts, etc.]. Once these
parts have been replaced at the scheduled
replacement point, they are no longer covered
by this Emissions Warranty. The replaced
parts are covered by the two (2) year spare
parts warranty.
2. Malfunctions in any part caused by any of
the following: misuse, improper adjustments,
modification, alteration, tampering,
disconnection of system parts, and improper,
inadequate or non-maintenance.
3. Damage resulting from accidents, acts of
nature, and events beyond the control of
Volvo.
4. The use of fuel and/or oil, or other fluids which
do not meet the Volvo-approved standards
as set forth in the Owner’s Manual, Volvo
Service Literature or in the articles “Fuel
requirements” and “Engine oil” in this booklet,
which results in the failure of a warranted part
or system, may not be warranted.
5. Repairs on vehicles for which the true
odometer mileage cannot be readily
determined.
6. The cost incurred from the use of parts other
than genuine Volvo replacement parts or
genuine Volvo remanufactured parts used for
maintenance, repair or replacement affecting
components of the emission control system. 7.
Any loss of time, inconvenience, loss of vehicle
use or commercial loss.
Emission Performance Warranty–U.S.
and Canada
The warranty begins on the date the vehicle is
sold/delivered to the first retail purchaser or put
into service, whichever occurs first.
In accordance with Section 207(B) of the Clean
Air Act, Canadian MDU and Canadian Provincial
Warranty Regulations, Volvo warrants to the first
vehicle purchaser and each subsequent purchaser,
that if
1. the vehicle is maintained and operated in
accordance with the written instructions for
proper maintenance and use (Refer to the
Owner’s Manual under the section titled
“Service and Routine Maintenance” and
the article “2021 Service and Maintenance
Requirements” in this booklet), and
2. the vehicle fails to conform at any time during
the first 24,000 miles/40,000 kilometers
or two (2) years (whichever occurs first) to
the applicable emission standards as judged
by an EPA approved or Canadian Provincial
approved emission short test, and
3. such non-conformity will result in the vehicle
owner having to bear any penalty or other
sanction (including denial of the right to use
the vehicle) under local, state, federal or
provincial law, then Volvo shall remedy the
nonconformity at no cost to the owner.

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WARRANTY
bringing vehicle to any authorized Volvo retailer.
To the extent required by any federal, state, or
provincial law, whether statutory or common
law, a vehicle manufacturer shall be required
to provide a means for non-franchised repair
facilities to perform Emission Performance
Warranty repairs.
However, to avoid delay and ensure proper
service, it is recommended that service under this
warranty be performed by an authorized Volvo
retailer.
When determining whether an owner has
complied with the written instructions for proper
maintenance and use, Volvo may require an
owner to submit evidence of compliance if it has
an objective reason for believing:
1. maintenance was not performed and,
2. that if not performed, it could be the cause
of the vehicle exceeding applicable emission
standards.
Failure to notify the owner of a decision to honor
or deny an Emission Performance Warranty claim
within thirty (30) days from the time the vehicle
is presented for repair shall result in the vehicle
manufacturer being responsible for repairing
the vehicle without charge to the vehicle owner,
unless such failure is attributable to the vehicle
owner or to events which are beyond the control
of the vehicle manufacturer or repair facility.
2021 Emission Warranty Parts List –
Federal – U.S. and Canada
The following are some items covered by the
Emssion Warranty for (2) years or 24,000
miles/40,000 kilometers, whichever occurs
first. Volvo has continued coverage on these
items under the new car warranty for (4) years
or 50,000 miles/80,000 kilometers, whichever
occurs first. Components marked with “*” are
covered by the Long-Term Warranty for eight
(8) years or 80,000 miles/130,000 kilometers,
whichever occurs first. Components marked with
“**” are covered for eight (8) years or 100,000
miles/160,000 kilometers, whichever occurs first.
• Ambient Air Temp Sensor
• Camshaft Position Sensor
• Catalytic Converter*
• Charge Air Cooler
• Coolant Temperature Sensor
• Coolant Thermostat
• Crankshaft Positon Sensor
• CVVT Solenoid Valve (Exhaust/Intake)
• CVVT Timing Device (Exhaust/Intake)
• Electronic Throttle Module (ETM)
• Engine Control Module (ECM) Hardware*
• Engine Control Module (ECM) Software
• Engine Cooling Fan
• EVAP Carbon Canister
• EVAP Leakage Control Module (ECLM)
• Filler Pipe
• Filler Pipe (Capless Unit)
• Fuel High-Pressure Sensor
• Fuel Injector
• Fuel Low-Pressure Sensor
• Fuel Pump
• Fuel Pump ElectronIC/H Module (PEM)
• Fuel Rail
• Fuel Tank
• Fuel Tank Isolation Valve
• Heated Oxygen Sensor(s)
• High-Pressure Fuel Pump
• Ignition Coil
• Knock Sensor
• Manifold Absolute Pressure (MAP) Sensor
• Mass Air Flow (MAF) Sensor
• Oil Separator with Crankcase Pressure
Regulator
• On-Board Diagnostic System (OBD)*
• Purge Valve
• Purge Valve Assembly incl. Purge Valve
• Spark Plug (Kit)
• Supercharger
• Supercharger Bypass Valve
• Supercharger Pressure Sensor
• Temp & Manifold Air Pressure Sensor (TMAP)
• Transmission Control Module (TCM)
Hardware
* Covered by the Long-Term Defect and Performance Warranty for eight (8) years or 80,000 miles/130,000 kilometers, whichever occurs first.

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WARRANTY
• Transmission Control Module (TCM) Software
• Turbocharger
HYBRID (T8) SPECIFIC Emission
Components
• AC Compressor (Electrical)
• Active Brake Booster
• Battery Coolant Pump
• Battery Energy Control Module HW (BECM)
• Battery Energy Control Module SW (BECM)
• Booster Pedal Travel Sensor
• Brake Control Module (BCM2)
• Brake Control Module Software
• Chiller Shut-Off Valve
• Chiller Shut-Off Valve (Kit)
• Combined Inverter DC/DC (CIDD)
• Combined Inverter DC/DC Software
(CIDD SW)
• Condensor
• Coolant Temperature Sensor (ED)
• Coolant Thermostat Kit (ED)
• Cooling Fan (Hybrid)
• Electric Drive Coolant Pump
• Electric Oil Pump (EOP)
• Electric Oil Pump Control Module
• Electric Rear Axle Drive (ERAD)*
• Electric Vacuum Pump (EVP)
• Electric Vacuum Pump Control Unit (EVP)
• Electrical 3-Way Valve (ED)
• Rear AC with Shut-Off Valve
• High-Voltage Battery**
• Hybrid ED (Electric Drive) Radiator
• Integrated Starter Generator (C-ISG)
• Inverter Electric Motor HW
• Inverter SW
• On Board Charger (OBC) HW
• On Board Charger (OBC) SW
• Pedal Angle Sensor
• Pressure Sensor AC Hybrid
• Rotor Position Sensor (C-ISG)
• SRS Unit
• Steering Wheel Angle Sensor (SAS)
• Thermal Expansion Valve (TXV) with Shut-Off
Valve
• Vacuum Sensor in Active Brake Booster
• Wheel Speed Sensor (Front)
• Wheel Speed Sensor (Rear) Miscellaneous items used in above systems
Manifolds, hoses, clamps, fittings, tubing, sealing
gaskets or devices, pulleys, belts, fuel lines, wiring
harnesses and mounting hardware and electronic
controls (all models) used with the components
listed above.
NOTE
Parts listed under the 2021 Emission Warranty
Parts List – Federal – U.S. and Canada are
only covered components when they apply to
specific engine variants. Not all parts listed
apply to all engine types.
NOTE
Model year 2021 vehicles with engine VIN
code BR or BK sold and registered in California,
Connecticut, Maine, Massachusetts, Maryland,
New Jersey, New York, Oregon, Rhode Island
or Vermont are classified as Transitional Zero
Emissions (TZEV) vehicles. TZEV vehicles have
a defects and performance emissions warranty
on all emissions components, except the hybrid
battery, for fifteen (15) years or 150,000 miles,
whichever occurs first.
* Covered by the Long-Term Defect and Performance Warranty for eight (8) years or 80,000 miles/130,000 kilometers, whichever occurs first.
** Covered for eight (8) years or 100,000 miles/160,000 kilometers, whichever occurs first.

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WARRANTY
fuel or fuels not recommended in your Owner’s
Manual or this booklet. If the failure is covered
under this warranty, Volvo shall be liable for
diagnostic and repair expenses. If the failure is
caused by a combination of warrantable and
nonwarrantable conditions, the owner shall not be
liable for the portion of diagnostic and repair costs
relating to the warrantable condition. If the failure
is caused by a nonwarrantable condition, the
vehicle owner shall be liable for all diagnostic and
repair expenses, but not to exceed the maximum
permissible under the inspection program. The
owner may choose to have the vehicle repaired at
a facility other than a Volvo retailer; however, if a
warrantable condition is found, the owner must
bring the vehicle to an authorized Volvo retailer to
have the repairs completed at no cost for parts,
labor, and diagnosis. Volvo will not reimburse
the owner for diagnostic costs incurred at the
unauthorized service facility except in the case of
an emergency.
What Is Not Warranted (applies to all
models)
1. Required maintenance services as specified in
the article “Maintenance Service Operations”
in this booklet. Items that affect emissions
and require scheduled replacement are
warranted up to their first replacement point
[such as spark plugs, filters, belts, etc.].
Once these parts have been replaced at the
scheduled replacement point, they are no
longer covered by this Emission Warranty.
2. Malfunctions in any part caused by misuse,
improper adjustments (by other than a
Volvo dealer during warranty repair work),
modification, alteration, tampering or
disconnection of system parts.
3. Damage resulting from accidents, acts of
nature, or events beyond the control of Volvo.
4. The use of fuel and/or oil, or other fluids which
do not meet the Volvo-approved standards
as set forth in the Owner’s Manual or in the
articles “Fuel requirements” and “Engine oil”
in this booklet, may not be warranted. 5.
Repairs on vehicles for which the true
odometer mileage cannot be readily
determined.
6. Parts other than genuine Volvo replacement or
remanufactured parts used for maintenance,
repair or replacement affecting components of
the emission control system.
7. Any loss of time, inconvenience, loss of vehicle
use or commercial loss.

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WARRANTY
2021 Model Year Emission Parts List
Hybrid models onlyHybrid models only purchased and registered in
Delaware, Pennsylvania and Washington. The
components listed in the chart below apply to
Hybrid models and are covered by the Long-Term
Defect and Performance Warranty for seven (7)
years or 70,000 miles, whichever occurs first.
ENGINE VIN CODE NUMBER
BK BR
AC Compressor (Electrical) XX
Active Brake Booster XX
Battery Coolant Pump XX
Battery Energy Control Module HW (BECM) XX
Brake Control Module (BCM2) XX
Catalytic Converter* XX
Charge Air Cooler XX
Combined Inverter DC/DC (CIDD) XX
Condenser XX
Cooling Fan (Hybrid) XX
CVVT Timing Device (Exhaust/Intake) XX
Electric Drive Coolant Pump XX
Electric Oil Pump (EOP) XX
Electric Oil Pump Control Module XX
Electric Rear Axle Drive (ERAD)* XX