2021 VOLKSWAGEN UP! key

•Vehicle key set ⇒ Vehicle key set
•Central locking system ⇒ Central locking system
•Doors ⇒ Doors
•Tailgate ⇒ Tailgate
•In an emergency ⇒ In an emergency
Locking or unlocking the driver door and front passenger door
manually
Fig. 142 Door handle on driver door with lock cylinder
First read and observe the introductoryinformation and safety warnings⇒
Introduction
If locked manually, all doors are locked. If unlocked manually, only the driver door or the passenger
door is unlocked.
•Fold the key bit out of the vehicle key if necessary ⇒ Vehicle key set.
•Insert the key bit into the lock cylinder and lock or unlock the vehicle ⇒ Fig. 142.
Locking the front passenger door and rear doors manually
Fig. 143 In end face of the front passenger door: manual lock covered by a rubber seal
Careless manual opening and closing can cause serious injury.
•When the car has been locked from the outside, the doors and electric windows cannot be
opened from the inside.
•Never leave children or people requiring assistance alone in the vehicle. They could
become trapped in the vehicle in an emergency and may not be able to get themselves to
safety.
•Temperatures inside a locked vehicle may reach extremes of heat or cold, according to
season. This can cause serious injuries and illness or fatalities, especially for small
children.
WARNING
The opening/closing paths of the doors and tailgate are potential danger areas where injury
can occur.
•Doors and tailgate should therefore only be opened or closed when you are sure that
nobody is in their path.
WARNING
When carrying out manual opening or closing remove and install parts carefully in order to
avoid damage to the vehicle.
NOTICE

Fig. 144 Manually locking the vehicle with the vehicle key
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The front passenger door and the rear doors can be locked manually.
•Open the door.
•If necessary, remove the rubber seal from the end face of the door. The seal is marked with a
lock symbol ⇒ Fig. 143.
•Fold the key bit out of the vehicle key if necessary ⇒ Vehicle key set.
•Insert the key bit into the slit in the opening and turn it clockwise as far as it will go ⇒ Fig. 144.
•If necessary, put the rubber seal back in place and close the door fully.
•Ensure that the door is locked.
•If required, repeat the process for the other doors.
•The vehicle should be checked by a qualified workshop as soon as possible.
The doors can be unlocked and opened from the inside by pulling the door release handle.
You may have to pull the door release lever twice ⇒ Central locking system.
Unlocking the tailgate manually
Fig. 145 Inside the luggage compartment: unlocking the tailgate manually
First read and observe the introductoryinformation and safety warnings⇒
Introduction
•If necessary, fold the backrest of the rear bench seat forwards ⇒ Seat functions.
•Remove items of luggage so that you can reach the tailgate from the inside.
•Fold the key bit out of the vehicle key ⇒ Vehicle key set.
•Insert the key bit into the opening in the tailgate ⇒ Fig. 145 and push the release lever in the
direction of the arrow to unlock the tailgate.
Vehicle toolkit
 Introduction
This chapter contains information on the followingsubjects:
⇒ Stowage
⇒ Contents
Observe any country-specific legislation when securing your vehicle in the event of a breakdown.
Vehicle tools in the vehicle
In vehicles factory-fitted with a spare wheel, emergency spare wheel or winter wheels, additional
vehicle tools may be located in the luggage compartment ⇒ Stowage.
Additional information and warnings:
•Preparation for working in the engine compartment ⇒ Preparation for working in the engine
compartment
•In an emergency ⇒ In an emergency
•Changing a wheel ⇒ Changing a wheel
•Breakdown set ⇒ Breakdown set

In the event of a flat tyre, park your vehicle on a firm and level surface at a safe distance
from the flow of traffic.
Apply the handbrake firmly Braking, stopping and parking.
With an automated manual gearbox, move the selector lever to D or R with the ignition on
Changing gear.
Stop the engine and remove the vehicle key from the ignition Starting and stopping the
engine.
Manual gearbox: select a gear Changing gear.
Ensure that all vehicle occupants exit the vehicle and proceed to a safe position, e.g.
behind the safety barrier.
Chock the wheel opposite the wheel being worked on with a stone or a similar object.
Remove any items of luggage in the luggage compartment.
Remove the spare wheel or temporary spare wheel and vehicle toolkit from the luggage
compartment.
Remove the hubcaps Hubcaps.
⇒ Lifting the vehicle with the jack
⇒ Changing a wheel
⇒ After changing a wheel
Some models are delivered without a factory-fitted jack or box spanner. If this is the case, the wheel
should be changed by a qualified workshop.
The vehicle jack supplied with the vehicle is only designed for changing a wheel when one vehicle
tyre is damaged and has to be replaced. Seek expert assistance if both tyres on one side of the
vehicle, both tyres on one axle, or all tyres are damaged.
Only change the wheel yourself when the car is parked in a safe place, you are familiar with the
necessary steps and safety procedures and you have access to all the correct tools. Seek expert
assistance if this is not the case.
Additional information and warnings:
•Exterior views ⇒ Exterior views
•Vehicle key set ⇒ Vehicle key set
•Wheels and tyres ⇒ Wheels and tyres
•In an emergency ⇒ In an emergency
•Vehicle toolkit ⇒ Vehicle toolkit
•Hubcaps ⇒ Hubcaps
Preparation for changing a wheel
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Checklist
The following actions must always be carried out in the given order in preparation for changing
the wheel ⇒:
Changing a wheel can be dangerous, especially when carried out at the side of a road. Please
note the following steps in order to reduce the risk of serious injuries:
•Stop the vehicle as soon as possible and when safe to do so. Park the vehicle at a safe
distance from moving traffic in order to carry out the wheel change.
•All passengers and children in particular must be at a safe distance and away from your
area of work during the wheel change.
•Switch on the hazard warning lights to warn other road users.
•The ground should be firm and level. If necessary use a large, strong board or similar
support for the vehicle jack.
•Only change the wheel yourself if you feel confident carrying out the procedure. If not,
seek expert assistance.
•Always use suitable and undamaged tools to change the wheel.
•Always switch off the engine, firmly apply the handbrake and move the selector lever to D
or R with the ignition switched on, or select a gear on a manual gearbox in order to reduce
the risk of unintended vehicle movement.
•The wheel bolt tightening torque should be checked with a torque wrench immediately
after changing a wheel.
WARNING

After changing a wheel
First read and observe the introductoryinformation and safety warnings⇒
Introduction
•Clean the tools as necessary and place them back in the foam rubber holder in the luggage
compartment ⇒ Vehicle toolkit.
•Stow the spare wheel, temporary spare wheel or the removed wheel safely in the luggage
compartment.
•The tightening torque of the wheel bolts should be checked immediately with a torque wrench
⇒ Tightening torque for the wheel bolts.
•The damaged wheel should be replaced as soon as possible.
Breakdown set
 Introduction
This chapter contains information on the followingsubjects:
⇒ Contents of the breakdown set
⇒ Preparation
⇒ Sealing and inflating tyres
⇒ Test after driving for 10 minutes
You can use the breakdown set (tyre mobility set) to safely seal any tyre damage caused by foreign
bodies or punctures (up to 4 mm in diameter). Do not remove foreign objects (e.g. screws or
nails) from the tyre!
Once the sealant has been added to the tyre, the tyre pressure must be checked again after
approximately 10 minutes of driving.
Seek expert assistance if more than one vehicle tyre is damaged. The breakdown set is only
designed for filling one tyre.
Only use the breakdown set if the car is parked in a safe place, you are familiar with the required
actions and safety procedures, and you have access to the correct breakdown set. Seek expert
assistance if this is not the case.
The tyre sealant must not be used:
•If the rim is damaged.
•If the outside temperature is below -20°C (-4°F).
•If there are cuts or punctures in the tyre that are larger than 4 mm.
•If the tyre pressure is very low or the tyres are flat.
•If the use-by date on the tyre filler bottle has expired.
•If a foreign object has been removed from the tyre.
Additional information and warnings:
•Vehicle key set ⇒ Vehicle key set
•Braking, stopping and parking ⇒ Braking, stopping and parking
•Wheels and tyres ⇒ Wheels and tyres
•In an emergency ⇒ In an emergency
•Hubcaps ⇒ Hubcaps
Incorrect torque or incorrect use of wheel bolts can lead to a loss of control of the vehicle,
cause accidents and serious injuries.
•Always keep all wheel bolts and threads in the wheel hubs clean and free from oil and
grease. The wheel bolts must be easy to turn and be tightened to the specified torque.
•The hexagonal socket in the screwdriver handle should only be used for turning wheel
bolts, not use for loosening or tightening them.
WARNING

If you get a flat tyre, park your vehicle on a firm and level surface at a safe distance from
the flow of traffic.
Apply the handbrake firmly Braking, stopping and parking.
With an automated manual gearbox, move the selector lever to D or R with the ignition on
Changing gear.
Stop the engine and remove the vehicle key from the ignition Starting and stopping the
engine.
Manual gearbox: select a gear Changing gear.
Ensure that all vehicle occupants exit the vehicle and proceed to a safe position, e.g.
behind the safety barrier.
Switch on the hazard warning lights and position the warning triangle In an emergency.
Observe any legal requirements.
Check whether the puncture can be repaired with the breakdown set The tyre sealant must
not be used:.
Remove any items of luggage in the luggage compartment.
Take the breakdown set out of the luggage compartment.
Take the sticker ② from the breakdown set and stick it on the dash panel within the
driver's field of vision.
Do not remove foreign objects (e.g. screws or nails) from the tyre.
12-volt plug
Tyre filler bottle with sealant
Spare valve core
There is a slot on the lower end of the valve core extractor ① for the valve core. This is required
for extracting and fitting the tyre valve. This also applies to the spare valve core ⑪.
Could also be integrated in the compressor.
This function may be carried out by a button in the compressor instead.
Preparation
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Checklist
The following actions must always be carried out in the given order in preparation for filling a
tyre ⇒:
Sealing and inflating tyres
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Sealing a tyre
•Unscrew the cap from the tyre valve.
•Use the valve core extractor ⇒ Fig. 157① to screw the valve core out of the tyre valve. Place
the core on a clean surface.
•Shake the tyre filler bottle ⇒ Fig. 157⑩ vigorously up and down several times.
•Screw the filler hose ⇒ Fig. 157③ tightly onto the tyre filler bottle in a clockwise direction. The
plastic foil on the plug is pierced automatically.
•Remove the plug from the filler hose ⇒ Fig. 157③ and place the open end fully on the tyre
valve.
•Hold the bottle upside down and inject the entire contents of the tyre filler bottle into the tyre.
•Remove the empty tyre filler bottle from the valve.
•Use the valve core extractor ⇒ Fig. 157① to screw the valve core back onto the tyre valve.
Inflating the tyre
•Screw the tyre filler hose ⇒ Fig. 157⑤ of the air compressor tightly onto the tyre valve.
•Check that the bleed screw ⇒ Fig. 157⑦ is closed.
•Start the engine and let it run.
1)
1)
2)
Ignoring any of the items on this important safety checklist can lead to accidents and severe
injuries.
•Always follow the instructions in the checklist and observe the general safety procedures.
WARNING

Several electrical consumers could share a single fuse. Conversely, a single consumer could have
more than one fuse.
Therefore fuses should only be replaced when the cause of the fault has been rectified. If a new
fuse blows shortly after insertion, have the electrical system checked by a qualified workshop as
soon as possible.
Additional information and warnings:
•Preparation for working in the engine compartment ⇒ Preparation for working in the engine
compartment
Fuses in the vehicle
Fig. 158 Under the dash panel on the driver side: open the fuse box cover
Fig. 159 In the engine compartment: remove the fuse box cover
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Fuses must always be replaced by a new fuse with the same amp rating (same colour and
markings) and size.
High voltages in the electrical system can cause electric shocks, serious burns and death.
•Never touch the electrical wiring of the ignition system.
•Avoid causing short circuits in the electrical system.
WARNING
Using unsuitable or repaired fuses and bridging an electrical circuit without fuses can cause a
fire and serious injuries.
•Never fit fuses that have a higher fuse protection limit. Fuses must always be replaced by
a new fuse with the same amp rating (same colour and markings) and size.
•Never repair a fuse.
•Never use a metal strip, paper clip or similar objects to replace a fuse.
WARNING
•To avoid damage to the electrical system in the vehicle, switch the ignition, the lights and
all electrical consumers off and remove the vehicle key from the ignition before changing a
fuse.
•You can damage another position in the electrical system by using a fuse with a higher
amp rating.
•Fuse boxes must be protected from dirt and moisture when opened. Dirt and moisture in
the fuse boxes can damage the electrical system.
NOTICE

Park the vehicle on a firm and level surface at a safe distance from the flow of traffic.
Apply the handbrake firmly Braking, stopping and parking.
Turn the light switch to position 0 Lights.
Shift the turn signal lever to neutral Lights.
Automated manual gearbox: move the selector lever to D or R Changing gear.
Stop the engine and remove the vehicle key from the ignition Starting and stopping the
engine.
Manual gearbox: select a gear Changing gear.
Leave the defective bulbs to cool down.
Check to see if a fuse has blown Fuses.
Follow the instructions to change the affected bulb . Always use identical bulbs with the
same designation. The designation is inscribed on the bulb, either on the glass part or on
the base.
Do not touch the glass part of the bulb with unprotected fingers. The heat of the bulb would
cause the fingerprint to evaporate and condense on the reflector. This will impair the
brightness of the headlight.
After changing the bulb, check to ensure that the bulb is working properly. If the bulb is not
working properly, the bulb may not have been inserted properly or may have failed again,
or the connector may have been inserted incorrectly.
Any time you change a bulb in the front of the vehicle, the headlight settings should be
checked by a qualified workshop.
Information on changing bulbs
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Checklist
Always carry out the following actions for changing a bulb in the given order ⇒:
Accidents can occur if roads are not sufficiently illuminated and other road users have
difficulty seeing the vehicle, or cannot see it at all.
WARNING
Changing the bulb incorrectly can cause accidents and serious injuries.
•When working in the engine compartment, always read and observe the safety warnings
⇒ Preparation for working in the engine compartment. The engine compartment of any
motor vehicle is a dangerous area. Serious injuries can be sustained here.
•H4, HB4 and H7 bulbs are pressurised and could explode when they are being changed.
•Only change the defective bulb once it has had time to cool down completely.
•Never change a bulb unless you are familiar with the procedure. If you are uncertain of
what to do, the work should be carried out by a qualified workshop.
•Do not touch the glass part of the bulb with unprotected fingers. When the light is switched
on, heat will cause fingerprints to evaporate on the bulb, which in turn will cause the
reflector to dim.
•There are sharp-edged parts in the headlight housing in the engine compartment and on
the tail light cluster housing. Protect your hands when changing bulbs.
WARNING
Damage to the electrical system could be caused by water entering the system if the rubber
cover on the headlight housing is not properly mounted.
NOTICE
Ignoring any of the items on this important safety checklist can lead to accidents and severe
injuries.
•Always follow the instructions in the checklist and observe the general safety procedures.
WARNING
Always take care when removing or fitting lights to prevent damage to the paintwork or to
other vehicle parts.
NOTICE

⇒ Fitting the front towing eye
⇒ Driving tips when towing
Observe any legal requirements when towing or tow-starting.
For technical reasons, vehicles with a discharged battery must not be tow-started.
For technical reasons, vehicles with an automated manual gearbox must not be tow started
unless it has been ascertained that the gearbox is in position N⇒ When a vehicle with an
automated manual gearbox has to be towed:.
Towing a vehicle when the engine is switched off and the ignition is switched on discharges the
vehicle battery. In some vehicles battery charge level, the drop in voltage can be large enough after
just a few minutes that electrical consumers in the vehicle will no longer function, e.g. the hazard
warning lights.
Additional information and warnings:
•Exterior views ⇒ Exterior views
•Changing gear ⇒ Changing gear
•Engine management system and exhaust purification system ⇒ Engine management system
and exhaust purification system
•Starting the engine with jump leads ⇒ Starting the engine with jump leads
You will not be able to fit a towing eye onto the rear bumper. The vehicle is not suited for
towing other vehicles.
Notes on tow-starting
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Vehicles should not be tow-started wherever possible. Use jump leads to start the engine
instead⇒ Starting the engine with jump leads.
For technical reasons, the following vehicles cannot be tow-started:
•If the vehicle battery has discharged, the engine control unit will not function properly.
However, if the vehicle still has to be tow-started (manual gearbox):
•Engage 2nd or 3rd gear.
•Keep the clutch pressed down.
Never tow a vehicle that has no power supply.
•Never remove the key from the ignition. This could cause the steering lock to engage
suddenly. You will no longer be able to steer the vehicle. This can lead to a loss of control
of the vehicle, accidents and serious injuries.
•If the power supply to the towed vehicle is disconnected, stop towing immediately and
seek expert assistance.
WARNING
If a vehicle is being towed, the vehicle handling and braking effect will change significantly.
Please note the following in order to reduce the risk of an accident or serious injuries:
•Notes for the driver of the towed vehicle:
- You will need to depress the brake pedal more vigorously than normal as the brake
servo is not working. Always be careful not to drive into the vehicle that is pulling your
vehicle.
- You will need to turn the steering wheel more vigorously as the power-assisted
steering function is not working.
•Notes for the driver of the towing vehicle
- Accelerate carefully and gently.
- Avoid sudden braking and driving manoeuvres.
- Brake earlier than normal by pressing lightly on the brake pedal.
WARNING
•Remove and install the cover and the towing eye carefully so as to avoid damage to the
vehicle, e.g. the paintwork.
•Unburnt fuel can enter the catalytic converter and damage it while the vehicle is being
towed.
NOTICE