2021 VOLKSWAGEN UP! belt

After the engine is switched off, the radiator fan in the engine compartment may run on for
some minutes, even if the ignition is switched off or the vehicle key has been removed. The radiator
fan will switch itself off automatically.
Electronic immobilizer
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The immobilizer helps to prevent the engine from being started and driven with an unauthorised
vehicle key.
There is a chip in the key. It automatically deactivates the immobilizer when the vehicle key is
inserted into the ignition lock.
The electronic immobilizer is automatically activated when the vehicle key is removed from the
ignition lock.
The engine can only be started using a genuine Volkswagen vehicle key with the correct code.
Coded vehicle keys are available from a Volkswagen dealership ⇒ Vehicle key set.
If a non-authorised vehicle key has been used, the display in the instrument cluster will show
. The vehicle cannot be used if this occurs. Remove the non-authorised vehicle key from
the ignition lock and used an authorised vehicle key.
The vehicle cannot be operated properly if you do not have a genuine Volkswagen key.
Changing gear
 Introduction
This chapter contains information on the followingsubjects:
⇒ Warning and indicator lamp
⇒ Pedals
⇒ Manual gearbox: selecting a gear
⇒ Automated manual gearbox: selecting a gear
⇒ Changing gear with Tiptronic
⇒ Driving with an automated manual gearbox
⇒ Fault in the automated manual gearbox
⇒ Gear-change indicator (manual gearbox)
The following will occur if reverse gear is selected and the ignition is
switched on:
•The reverse light comes on.
•The rear window wiper will move once when the windscreen wipers are switched on.
•The ParkPilot may switch on.
Additional information and warnings:
•Overview of the centre console ⇒ Overview of the centre console
•Instruments ⇒ Instruments
•Braking, stopping and parking ⇒ Braking, stopping and parking
•Pull-away assist systems ⇒ Pull-away assist systems
•ParkPilot ⇒ ParkPilot
•Engine management system and exhaust purification system ⇒ Engine management system
and exhaust purification system
Never switch off the engine while the vehicle is in motion. This can lead to a loss of vehicle
control, accidents and serious injuries.
•The airbags and belt tensioners will not work if the ignition is switched off.
•The brake servo will not work when the engine is switched off. More force is required on
the brake pedal to stop the vehicle.
•The power steering will not function if the engine is switched off, and more force will be
required to steer the vehicle.
•If the vehicle key is removed from the ignition, the steering lock can activate and you will
no longer be able to steer the vehicle.
WARNING
If the vehicle has been driven at high load for a long period, the engine could overheat when it
is switched off. In order to avoid damage to the engine, allow the engine to run in neutral for
approximately 2 minutes before switching it off.
NOTICE

•Depress the clutch pedal to restart the engine.
Important preconditions for automatic engine switch-off
•The driver is wearing their seat belt.
•The driver door is closed.
•The bonnet is closed.
•A minimum engine temperature has been reached.
•The vehicle has been moved since the engine was last switched off.
•The defrost function of the air conditioning system is not switched on.
•The charging state of the vehicle battery is sufficient.
•The temperature of the vehicle battery is not too low or too high.
•The vehicle is not on a steep incline.
•Reverse gear is not engaged.
Conditions for an automatic restart
The engine can start automatically under the following conditions:
•If the vehicle rolls on.
•If the voltage of the vehicle battery falls.
Conditions that make a key start necessary
The engine has to be started manually with the vehicle key in the following conditions:
•If the driver unfastens their seat belt.
•If the driver door is opened.
•If the bonnet is opened.
Switching the start/stop system on and off
•Press the button in the centre console ⇒ Fig. 103.
•If start/stop system has been deactivated, the indicator lamp in the button lights up.
If the start/stop system has switched the engine off, the engine will start again as soon as the
system has been switched off manually with the button.
In some cases, it will be necessary to restart the engine manually with the vehicle key. Take
note of the corresponding indicator lamp in the instrument cluster.
Hill Hold Assist
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The Hill Hold Assist function actively holds the vehicle when pulling away on an incline.
The Hill Hold Assist function is automatically activated if the following
conditions are met
Points 1 to 3 must be fulfilled at the same time:
Manual gearboxAutomated manual gearbox
1.On an incline, the stationary vehicle must be held in position with the footbrake until the
vehicle starts moving.
2.The engine is running smoothly.
3.
Fully depress the clutch pedal and move the
gear stick to the 1st gear position if you want
to drive forwards up a hill or to the R position
if you want to reverse up a hill.
Position D is selected when driving forwards
up an incline or position R is selected for
driving in reverse up an incline.
The brake servo and the electromechanical steering will not function if the engine is switched
off.
•Never allow the vehicle to roll if the engine is switched off.
•The start/stop system must be switched off if work is to be carried out in the engine
compartment.
WARNING
If the start/stop system is used in very high outside temperatures over a long period, the
vehicle battery can be damaged.
NOTICE

Park the vehicle on a level and stable surface.
Depress and hold the brake pedal until the engine has stopped.
Apply the handbrake firmly Braking, stopping and parking.
Select the neutral position or move the selector lever to N Changing gear.
Stop the engine and remove the vehicle key from the ignition Starting and stopping the
engine.
Allow the engine to cool sufficiently.
Children and other people should be kept well away from the engine compartment.
Ensure that the vehicle cannot roll away unexpectedly.
Service fluids leaks are harmful to the environment. So you should regularly check the
ground underneath your vehicle. If there are spots of oil or other fluids on the ground, the vehicle
should be inspected by a qualified workshop. Any spilt service fluids must be disposed of properly.
Preparing the vehicle for working in the engine compartment
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Checklist
The following steps should always be carried out in the specified order before working in the
engine compartment ⇒:
There are rotating components in the engine compartment that can cause serious injury.
•Never place your hand near or directly in the radiator fan. Touching the rotary blades can
result in serious injuries. The fan is temperature-controlled and can start automatically,
even if the engine has been switched off and the vehicle key has been removed from the
ignition lock.
•If any work has to be performed when the engine is started or with the engine running,
there is an additional, potentially fatal, safety risk from the rotating parts, such as the drive
belts, alternator, radiator fan, etc., and from the high-voltage ignition system. Always be
particularly careful.
- Always ensure that no body parts, jewellery, ties, loose items of clothing or long hair
can be caught up in rotating engine components. Before starting work, remove any
jewellery and ties, tie up long hair and pull clothes in tightly to avoid them getting
caught in the engine compartment.
- Always depress the accelerator carefully and never without due consideration. The
vehicle can start to move even if the handbrake is applied.
•Always ensure that you have not left any objects, such as cleaning cloths and tools, in the
engine compartment. Any forgotten items can cause malfunctions, engine damage and
fires.
WARNING
Operating fluids and some materials in the engine compartment are highly flammable and can
cause fires and serious injuries!
•Never smoke while working on the vehicle.
•Never work near naked flames or sparks.
•Never spill fluids onto the engine. They could ignite on hot engine components and hence
cause injuries.
•Please note the following when carrying out any work on the fuel system or the electrical
system:
- Always disconnect the vehicle battery.
- Never work in the direct proximity of heating systems, water heaters or any other
open flames.
•Always have a fully functional and tested fire extinguisher to hand.
WARNING
When refilling or changing operating fluids please ensure that the fluids are in the correct
container. Incorrect operating fluids can cause serious functional problems and engine
damage.
NOTICE

recommends that the protective coating on the underside of the vehicle and on the running gear
should be checked regularly and repaired if necessary.
Cleaning the engine compartment
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The engine compartment of any motor vehicle is a hazardous area ⇒ Preparation for working in the
engine compartment.
The engine compartment should be cleaned by a qualified workshop. An incorrect cleaning
procedure could possibly remove corrosion protection and damage electrical components.
Furthermore, water could enter the vehicle interior directly via the plenum chamber ⇒.
If the engine compartment is very dirty, we recommend that you always proceed to a qualified
workshop to have it cleaned by a professional mechanic. Volkswagen recommends using a
Volkswagen dealership for this purpose.
Plenum chamber
The plenum chamber is located in the engine compartment between the windscreen and the engine
and has a perforated cover. Air from outside is drawn in from the plenum chamber and is passed
into the vehicle interior via the heating and air conditioning system.
Leaves and other loose objects must be removed from the cover of the plenum chamber at regular
intervals using a vacuum cleaner or by hand.
In the interests of environmental protection, the engine compartment should be washed only
in specially provided wash bays. This prevents toxic waste water containing oil, grease and fuel
from entering the sewerage system. In some districts, washing the engine compartment anywhere
else may be prohibited.
Cleaning and caring for the interior
 Introduction
This chapter contains information on the followingsubjects:
⇒ Seat covers
⇒ Cleaning cloth seat covers, fabric trim and Alcantara upholstery
⇒ Cleaning and caring for natural leather covers
⇒ Cleaning leatherette upholstery
⇒ Cleaning stowage compartments, drink holders and ash trays
⇒ Cleaning and caring for the dash panel, wooden trims and plastic parts
⇒ Cleaning seat belts
Modern fabrics, such as dark denim, are often not colourfast. Light-coloured upholstery (soft
materials or leather) is particularly sensitive to staining caused by these fabrics, even if you are
careful. This is not caused by a fault in the upholstery, but by the non-colourfast nature of the
garments.
Leaving stains, dirt and other deposits on the surface of vehicle components and cloth seat covers
for a long time can make it difficult to clean and treat them. Stains, dirt and deposits may become
impossible to remove, particularly if left for a long time.
Additional information and warnings:
•Cleaning and caring for the vehicle exterior ⇒ Caring for and cleaning the vehicle exterior
Underseal and anti-corrosion coatings can ignite on the hot exhaust system or on other hot
engine parts.
•Never apply underseal or anti-corrosion coatings to the exhaust pipes, catalytic converter,
heat shields or other vehicle components that become hot.
CAUTION
All work in the engine compartment carries the risk of injury, scalding, accidents and fire.
•Before carrying out any work ensure that you are familiar with the requisite procedures
and general safety regulations ⇒ Preparation for working in the engine compartment.
•Volkswagen recommends having the work carried out by a qualified workshop.
WARNING
Water that has entered the plenum chamber via a manual process (e.g. from a high-pressure
cleaner) can cause considerable damage to the vehicle.
NOTICE

Before getting into the vehicle, close all Velcro fasteners that could touch the cloth seat
covers and fabric trims. Open Velcro fasteners can cause damage to cloth seat covers and
fabric trims.
Avoid the direct contact of sharp-edged items and accessories to the upholstery and fabric
trims in order to prevent damage. Accessories include zips, studs, rhinestones on clothing
or belts.
Dust and grit in upholstery pores, folds and seams should be removed regularly so that no
permanent damage is caused to the surface of the seats by scratching.
Always check whether garments are colourfast to prevent damage to the upholstery. This
is especially important for light-coloured upholstery.
•Accessories, modifications, repairs and renewal of parts ⇒ Accessories, modifications, repairs
and renewal of parts
Suitable care products are available from a Volkswagen dealership.
Seat covers
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Checklist
Please note the following for the cleaning and maintenance of the seat covers ⇒:
Volkswagen recommends that stained upholstery is cleaned by a specialist company.
Cleaning cloth seat covers, fabric trim and Alcantara upholstery
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Car care products can be toxic and hazardous. Unsuitable care products and incorrect
application of care products can cause accidents, serious injuries, burns or poisoning.
•The care product must be kept in its original sealed container.
•Read the manufacturer's instructions.
•Never store car care products in empty food containers, bottles or any other non-original
containers as people finding these containers may not know that they contain care
products.
•Keep children away from care products.
•The products can give off harmful fumes during use. They should therefore only be used
outside or in well-ventilated spaces.
•Never use fuel, turpentine, engine oil, nail varnish remover or other volatile fluids to wash,
clean or care for your vehicle. These substances are toxic and highly inflammable.
WARNING
Incorrect care and cleaning of vehicle parts can impair the safety features of the vehicle and
cause serious injury.
•Vehicle parts must be cleaned according to the manufacturer's instructions.
•Only use approved or recommended cleaning products.
WARNING
•Cleaning products that contain solvents attack the material and may cause irreparable
damage.
•Stains, dirt and other deposits containing aggressive and solvent-based ingredients attack
the material and may cause irreparable damage, even if only left for a short time.
•Stains, dirt and other deposits should be removed as quickly as possible and not allowed
to dry in.
•To avoid damage, stubborn stains should be removed by a specialist cleaning company.
NOTICE
Ignoring any of the items on this important checklist for maintaining the seat covers can lead
to damage or discolouration of the seat covers and fabric trims.
•Follow the instructions on the checklist.
NOTICE
®

Cleaning and caring for the dash panel, wooden trims and plastic
parts
First read and observe the introductoryinformation and safety warnings⇒
Introduction
•Moisten a clean, lint-free cloth with water and clean the parts.
•Treat plastic parts (inside and outside the vehicle) and the dash panel with a special solvent-
free plastic cleaning and care product that has been approved by Volkswagen ⇒.
•Treat wooden trims with a mild soap solution.
•Clean the mount for the portable navigation device using a dry cloth only.
Cleaning seat belts
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Large particles of dirt on the automatic belt prevent it from rolling back properly and thus from
working effectively.
The seat belts must never be removed for cleaning purposes.
•Remove dirt with a soft brush ⇒.
•Carefully pull the dirty seat belt right out and leave it out.
•Clean the seat belt with a mild soap solution.
•Allow the seat belt fabric to dry completely.
•Do not allow the seat belt to roll up until it has dried completely.
Wheels and tyres
 Introduction
This chapter contains information on the followingsubjects:
⇒ Handling wheels and tyres
⇒ Rims
⇒ New wheels and tyres
⇒ Tyre pressure
⇒ Tread depth and wear indicators
⇒ Tyre damage
⇒ Spare wheel or temporary spare wheel
⇒ Tyre lettering
⇒ Winter tyres
⇒ Snow chains
Volkswagen recommends that work on tyres and wheels is carried out by a qualified workshop.
They are familiar with the procedure and have the necessary special tools and spare parts and the
Cleaning agents that contain solvents cause the surface of the airbag modules to become
porous. In an accident that triggers the airbag, loose plastic parts can cause serious injury.
•Never clean the dash panel or the airbag covers with cleansers that contain solvents.
WARNING
When cleaning the dash panel, ensure that the contacts for the portable navigation device do
not become wet as this could cause damage to the electrical system.
NOTICE
Check the condition of all seat belts regularly. If the belt webbing or any other part of the seat
belt becomes damaged have it removed and replaced immediately by a qualified workshop.
Damaged seat belts are very dangerous and can cause severe or fatal injuries.
•Never use chemical cleaning agents on the seat belts or their components. Furthermore
the seat belts may not come into contact with corrosive fluids, solvents or sharp objects.
These could considerably weaken the webbing.
•After cleaning, allow seat belts to dry completely before rolling them up. Otherwise the
automatic belt retractors could become damaged and thus impair their function.
•Never let any foreign bodies or liquids enter the slot for the seat belt buckle. This could
prevent the belt buckle and seat belt from working properly.
•Never try to repair, modify or remove the seat belts yourself.
•Damaged seat belts must be replaced immediately with seat belts approved by
Volkswagen for your vehicle type. Seat belts subjected to stress and stretched during an
accident must be replaced by a qualified workshop. Renewal may be necessary even if
there is no apparent damage. The belt anchorage should also be checked.
WARNING

Tyre lettering (example)Meaning
granted approval. This is followed by the number of the type
approval certificate.
DOT BT RA TY5 1709
Tyre identification number (TIN – may be on the inner side of
the wheel) and manufacturer date:
DOT
The tyre complies with the legal requirements of the
USA Department of Transportation, responsible for tyre
safety standards.
BTCode identifier of the factory that manufactured the
tyre.
RATyre manufacturer's data on tyre size.
TY5Manufacturer's tyre characteristics.
1709Manufacture date: 17th week in 2009.
TWIIndicates the position of the tread wear indicator ⇒ Tread depth
and wear indicators.
Made in GermanyCountry of manufacture.
MAX LOAD 615 KGUS load data for the maximum load per wheel.
MAX INFLATION 350 KPA
(51 PSI)US limitation for the maximum air pressure.
SIDEWALL 1 PLY RAYONData on tyre sub-construction components:
1 layer of rayon (artificial silk).
TREAD 4 PLIES
1 RAYON + 2 STEEL +
1 NYLON
Data on the tread surface components:
In the example there are four layers under the tread surface:
1 layer of rayon, 2 steel belt layers and 1 nylon layer.
Information for the end user concerning comparative values for specified basic tyres
(standardised test procedure)⇒ Consumer information:
TREADWEAR 220Relative life expectancy for the tyre, with reference to a US-
specific standard test.
TRACTION AWet braking response of the tyre (AA, A, B or C).
TEMPERATURE ATemperature stability of the tyre at higher test speeds (A, B or
C).
Any other characters are internal codes used by the tyre manufacturer or are country-specific
codes, e.g. for Brazil or China.
Tyres with directional tread pattern
Tyres with directional tread pattern have been developed to roll in one direction only. An arrow on
the tyre sidewall indicates the direction of rotation on tyres with directional tread. The direction of
rotation must be adhered to. This guarantees optimum grip and helps to avoid aquaplaning,
excessive noise and wear.
If, however, the tyre is fitted in the opposite direction to the tread pattern, you must take more care
when driving as the tyre is now no longer being used according to its designation. This is
particularly important on wet roads. The tyres must be replaced as quickly as possible or be fitted
with the tread in the correct direction.
Tyre load
The load capacity index indicates how many kilograms can be loaded onto an individual tyre (tyre
load).
78425 kg81462 kg83487 kg85515 kg87545 kg91615 kg
Speed index
The speed index indicates the maximum permitted speed that may be driven when particular
wheels are fitted.
Pmax. 150 km/h (93 mph)Qmax. 160 km/h (99 mph)Rmax. 170 km/h (106 mph)Smax. 180 km/h
(112 mph)Tmax. 190 km/h (118 mph)Umax. 200 km/h (124 mph)Hmax. 210 km/h (130 mph)Vmax.
240 km/h (149 mph)Zover 240 km/h (149 mph)Wmax. 270 km/h (168 mph)Ymax. 300 km/h
(186 mph)
Some tyre manufacturers use the code ZR for tyres with a highest permitted speed of over
240 km/h (149 mph).
The TIN is the tyre serial number.
Winter tyres
First read and observe the introductoryinformation and safety warnings⇒
Introduction
In winter road conditions, winter tyres will considerably improve the car's handling. The design of
summer tyres (width, rubber compound, tread pattern) gives less grip on ice and snow. Volkswagen
urgently recommends the use of winter tyres or all-year tyres on all four wheels of the vehicle,
particularly if winter conditions are expected on the roads. Winter tyres will also improve the braking
response of the vehicle and will help to reduce braking distances in winter weather. Volkswagen
recommends that winter tyres be fitted to the vehicle at temperatures below +7°C (+45°F).
a)
a)

Snow chains are available in a range of sizes for a vehicle type.
Accessories, modifications, repairs and renewal of
parts
 Introduction
This chapter contains information on the followingsubjects:
⇒ Running-in
⇒ Accessories and parts
⇒ Service fluids and consumables
⇒ Repairs and technical modifications
⇒ Repairs and faults in the airbag system
⇒ Retrofitting two-way radios
⇒ Information stored in the control units
⇒ Using a mobile telephone in the vehicle without a connection to the external aerial
⇒ Portable navigation device
⇒ Vehicle lifting points
Additional information and warnings:
•Seat belts ⇒ Seat belts
•Airbag system ⇒ Airbag system
•Roof carrier ⇒ Roof carrier
•Ashtray and cigarette lighter ⇒ Ashtray and cigarette lighter
•Electrical socket ⇒ Socket
•Braking, stopping and parking ⇒ Braking, stopping and parking
•Pull-away assist systems ⇒ Pull-away assist systems
•ParkPilot ⇒ ParkPilot
•Cruise Control System (CCS) ⇒ Cruise control system (CCS)
•Preparation for working in the engine compartment ⇒ Preparation for working in the engine
compartment
•Engine oil ⇒ Engine oil
•Engine coolant ⇒ Coolant
•Battery ⇒ Vehicle battery
•Cleaning and caring for the vehicle exterior ⇒ Caring for and cleaning the vehicle exterior
•Cleaning and caring for the interior ⇒ Cleaning and caring for the interior
•Consumer information ⇒ Consumer information
•⇒BookletRadio,
•User's manual for the portable navigation device (delivered by Volkswagen)
The use of snow chains that are unsuitable for your vehicle or the incorrect installation of
snow chains can cause accidents and serious injuries.
•Always use the correct snow chains.
•Follow the assembly instructions provided by the snow chain manufacturer.
•Never exceed the maximum speed permitted for the snow chains that are fitted.
WARNING
•Remove the snow chains when driving on roads that are free of snow. The snow chains will
otherwise impair handling, damage the tyres and wear out very quickly.
•Snow chains that are in direct contact with the wheel can scratch or damage it.
Volkswagen recommends using non-scratch snow chains.
NOTICE