2021 VOLKSWAGEN UP! fuel

Driving in the correct gear can reduce fuel consumption.
The display on the gear-change indicator will disappear when the clutch pedal is depressed.
In some vehicles the gear recommendation may be displayed on the screen of the portable
navigation device (delivered by Volkswagen) ⇒ Accessories, modifications, repairs and renewal of
parts.
Braking, stopping and parking
 Introduction
This chapter contains information on the followingsubjects:
⇒ Warning and indicator lamps
⇒ Handbrake
⇒ Parking
⇒ Information on the brakes
⇒ Brake assist systems
⇒ Brake fluid
The brake assist systems are the electronic brake pressure distribution system (EBV), anti-lock
brake system (ABS), the brake assist system (BAS), the electronic differential lock (EDS), traction
control (TC), the traction control system (TCS) and the electronic stabilisation programme (ESC).
Additional information and warnings:
•Pull-away assist systems ⇒ Pull-away assist systems
•Wheels and tyres ⇒ Wheels and tyres
•Accessories, modifications, repairs and renewal of parts ⇒ Accessories, modifications, repairs
and renewal of parts
The gear-change indicator is only designed to assist the driver and cannot replace the driver's
own judgement.
•The driver has full responsibility for selecting the correct gear in all situations, e.g. when
overtaking or when driving up and down hills.
CAUTION

Warning and indicator lamps
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Lit upPossible cause ⇒Solution
Handbrake is applied.⇒ Handbrake.
Brake system fault.
Do not drive on!
Seek expert assistance immediately ⇒ Fault
in the brake system.
Brake fluid level is too low.Do not drive on!
Check brake fluid level ⇒ Brake fluid level.
In conjunction with ABS indicator lamp
: ABS and EDV not functioning.
Do not drive on!
Seek expert assistance immediately ⇒ Fault
in the brake system.
ESC switched off by the system.Switch the ignition on and off. If necessary,
drive a short distance.
ESC fault.Proceed to a qualified workshop.
In conjunction with ABS indicator lamp
: ABS fault.
Proceed to a qualified workshop. The
vehicle can be braked without ABS.
Vehicle battery has been reconnected.
Drive a short distance at a speed of
15 – 20 km/h (10 – 12 mph). If the indicator
lamp remains lit up, the vehicle should be
checked by a qualified workshop ⇒ Vehicle
battery.
Traction Control fault or switched off for
system-related reasons.
Go to qualified workshop ⇒ Traction Control
System (TCS) or Traction Control (TC).
In conjunction with ESC indicator lamp 
: ABS fault.
Proceed to a qualified workshop. The
vehicle can be braked without ABS.
Driving with worn brake pads or with a faulty brake system can cause accidents and serious
injuries.
•If you have reason to believe that the brakes are worn down or the brake system is faulty,
go to a qualified workshop immediately and have the brake system checked and have any
worn brake pads replaced.
WARNING
Incorrect parking can cause serious injuries.
•Never remove the vehicle key from the ignition lock when the vehicle is in motion. The
steering lock may be activated and you will no longer be able to steer or control the
vehicle.
•Never park the vehicle where parts of the exhaust system can come into contact with
inflammable material underneath the vehicle, e.g. leaves, dry grass, spilt fuel.
•Always apply the handbrake fully when the vehicle is parked.
•Never leave children or people requiring assistance alone in the vehicle. They could
release the handbrake, move the selector lever or gearshift lever and thus set the vehicle
in motion. This can lead to accidents and serious injuries.
•Always take all vehicle keys with you every time you leave the vehicle. The engine can still
be started and electrical equipment such as the window controls still can be operated,
potentially causing serious injury.
•Never leave children or people requiring assistance alone in the vehicle. They could
become trapped in the vehicle in an emergency and may not be able to get themselves to
safety. For example, locked vehicles may be subjected to very high or very low
temperatures, according to season. This can cause serious injuries and illness or
fatalities, especially for small children.
WARNING
•To avoid unintentional movement when parking the vehicle, first apply the handbrake firmly
and then remove your foot from the brake pedal.
•Always take care when driving in car parks with protruding kerbstones or bollards. Objects
that protrude from the ground can damage the bumper and other components when
parking the vehicle. In order to avoid any damage, stop the vehicle before the wheels
touch the bollards or kerbs.
•Drive carefully through dips in the road, over driveways, ramps, kerbstones and other
objects. Low-lying vehicle components such as the bumper, spoiler and parts of the
running gear, engine or exhaust system could be damaged.
NOTICE

Information on the brakes
First read and observe the introductoryinformation and safety warnings⇒
Introduction
New brake pads cannot generate the full braking effect during the first 200 to 300 km and must first
be run in ⇒. However, you can compensate for the slightly reduced braking force by applying
more pressure to the brake pedal. During the run-in period, the braking distance is longer when
the brakes are depressed fully or during emergency braking than with brakes that have been fully
run in. In the run-in period, the brakes should not be depressed fully and situations that create a
heavy load on the brakes should be avoided. For example, when driving too close to the vehicle
ahead.
The rate of wear of the brake pads depends to a great extent on the conditions under which the
vehicle is operated and the way in which the vehicle is driven. With regular urban trips, short
journeys and a sporty driving style, the brake pads must be checked by a qualified workshop more
regularly than stated in the service schedule.
When driving with wet brakes, for example after driving through water, after heavy rainfall or after
washing the vehicle, the braking effect may be delayed as the brake discs will be wet, or possibly
iced up (in winter). The brakes must be dried as quickly as possible by careful braking at higher
speed. Please ensure that no following vehicle and no other road user is put at risk as a result of
this action ⇒.
Any layer of salt accumulated on the discs and pads will delay the braking effect and increase the
braking distance. If the brakes on the vehicle have not been applied for a long time on roads that
have been gritted with salt, the layer of salt must be reduced through careful braking ⇒.
Corrosion on the brake discs and dirt in the brake pads are facilitated through long periods of
inactivity, low mileage and low load levels. If the brake pads have been hardly used, or if they are at
all corroded, Volkswagen recommends that the brake discs and brake pads be cleaned by braking
strongly several times from high speed. Please ensure that no following vehicle and no other road
user is put at risk as a result of this action ⇒.
Fault in the brake system
A brake circuit may have failed if you have to reduce speed and the vehicle does not brake as
normal (sudden increase in braking distance). This is indicated by the warning light . Go to the
nearest qualified workshop immediately to have the fault corrected. Drive at low speed when doing
this and anticipate much longer braking distances and an increase in the pressure required on the
pedal.
Brake servo
The brake servo will only function when the engine is running and reinforces the pressure applied
by the driver on the brake pedal.
If the brake servo is not functioning or the vehicle is being towed, the brake pedal will have to be
depressed more forcefully as the braking distance will be increased due to the lack of assistance for
the brake system ⇒.
The components of the exhaust system become very hot. This can cause fires and serious
injuries.
•Never park the vehicle where parts of the exhaust system can come into contact with any
inflammable material underneath the vehicle, e.g. leaves, dry grass, spilt fuel.
WARNING
•To avoid unintentional movement when parking the vehicle, first apply the handbrake firmly
and then remove your foot from the brake pedal.
•Always take care when driving in car parks with protruding kerbstones or bollards. Objects
that protrude from the ground can damage the bumper and other components when
parking the vehicle. In order to avoid any damage, stop the vehicle before the wheels
touch the bollards or kerbs.
•Drive carefully through dips in the road, over driveways, ramps, kerbstones and other
objects. Low-lying vehicle components such as the bumper, spoiler and parts of the
running gear, engine or exhaust system could be damaged.
NOTICE

Driving with respect for the environment
 Introduction
This chapter contains information on the followingsubjects:
⇒ An economic driving style
⇒ Driving in a fuel-efficient manner
Fuel economy, environmental impact and wear on the engine, brakes and tyres depend largely on
three factors:
•Personal driving style.
•Conditions of use (weather, road surface).
•Technical conditions.
Depending on your personal driving style, a few simple measures can help save fuel by up to 25%.
An economic driving style
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Changing gear earlier
In principle, the highest gear is always the most economical gear. A rule of thumb for most vehicles:
at a speed of 30 km/h (19 mph) drive in 3rd gear, at 40 km/h (25 mph) in 4th gear and at 50 km/h
(31 mph) in 5th gear.
If the traffic and driving situation allows it, skipping gears when changing up a gear will also save
fuel.
Do not drive gears to their upper limit. Use first gear only for pulling away then quickly change up to
second gear. Avoid using the kickdown function in vehicles with an automated manual gearbox.
Vehicles with a gear display help to improve fuel economy by indicating the optimum time to
change gear.
Rolling to a stop
Taking your foot off the accelerator will interrupt the supply of fuel to the engine and decrease fuel
consumption.
Therefore, in situations such as approaching a red traffic light, let the vehicle roll without applying
the accelerator. Only press on the clutch pedal to disengage if the vehicle becomes too slow or if
the stopping distance is longer. The engine will then run at idling speed.
Switch off the engine in situations when the vehicle might be stationary for a long time, e.g. at a
level crossing. In vehicles with an active start/stop system, the engine will switch off automatically
when the vehicle is stationary.
Thinking ahead when driving, and driving with the flow of traffic
Applying the brake and accelerator too often will significantly increase fuel consumption. By thinking
ahead when driving and by maintaining a sufficient distance from the vehicle in front, simply
keeping your foot off the accelerator will stop the speed from fluctuating. This means that active
braking and accelerating is not always necessary.
Driving smoothly and evenly
Even more important than speed is smoothness: the more evenly you drive, the lower your fuel
consumption will be.
When driving on a motorway, it is much more effective to drive at a constant moderate speed than
to drive with constant acceleration and braking. As a rule, driving with a constant style will get you
to your destination just as quickly.
The cruise control system will help you to maintain a constant driving style.
Using additional equipment in moderation
It is always important to be comfortable in your vehicle, but it is also important to consider the
environment.
Some equipment will increase fuel consumption when switched on:
Adapt your speed and distance from the vehicles ahead to suit visibility, weather, road and
traffic conditions.
WARNING

•The cooling function of the air conditioning system: if the air conditioning system is set to a very
high or low temperature it will require a lot of energy, which is generated by the engine.
Therefore the temperature setting in the vehicle should not vary too much from the outside
temperature. It may be a good idea to air the vehicle before setting off and then to travel a short
distance with the windows open. The air conditioning system should then be switched on once
the windows have been closed.
•Keep the windows closed when driving at high speeds. Having the windows open increases fuel
consumption.
•Switch the seat heating off as soon as it has served its purpose.
•Switch the rear window heating off as soon as the window has defogged and is clear of ice.
Other factors that increase fuel consumption (examples):
•Fault in engine management.
•Driving in hilly regions.
Driving in a fuel-efficient manner
Fig. 102 Fuel consumption in litres per 100 km at two different outside temperatures
First read and observe the introductoryinformation and safety warnings⇒
Introduction
By adopting an economical driving style and anticipating the traffic situation ahead, you can easily
reduce fuel consumption by 10-15 %.
Cars use most fuel when accelerating. If you think ahead when driving, you will need to brake less
and thus accelerate less. Wherever possible, let the car roll slowly to a stop, for instance when you
can see that the next traffic lights are red.
Avoid short journeys
Directly after a cold start, the engine has a very high fuel consumption. The engine reaches its
working temperature after a few kilometres, when fuel consumption will return to a normal level.
The engine and catalytic converter need to reach their proper working temperature in order to
minimise fuel consumption and emissions. The outside temperature is a key factor.
The different rates of fuel consumption for the same distance at both +20°C (+68°F) and at -
10°C (+14°F) are shown in ⇒ Fig. 102.
Therefore, avoid making too many short journeys and car share whenever possible.
Under the same conditions, the vehicle will use more fuel in winter than in summer.
Not only is it illegal in some countries to warm up the cold engine by running it while the vehicle is
stationary, it is also technically unnecessary and a waste of fuel.
Adjust the tyre pressure
The correct tyre pressure reduces rolling resistance and therefore also fuel consumption.
Ensure that any new tyres purchased have optimum rolling resistance.
Using low viscosity engine oils
Fully synthetic low viscosity engine oils reduce fuel consumption. Low viscosity engine oils
decrease frictional resistance in the engine and spread better and more quickly, especially for cold
starts. They are especially effective in vehicles that make a lot of short journeys.
Always ensure that the engine oil level is correct and that you keep to the service intervals (oil
change intervals).
When buying engine oil, always ensure that it complies with engine oil norms and has been
approved by Volkswagen.

Avoid unnecessary loads
The lighter the vehicle, the more economical and environmentally-friendly it is. An extra weight of
100 kg can increase fuel consumption by up to 0.3 l/100 km.
Remove all unnecessary objects and loads from the vehicle.
Remove any unnecessary special equipment and accessories
The more aerodynamic a vehicle, the lower its fuel consumption. Special equipment and
accessories, such as roof carriers or bicycle carriers, make the vehicle less aerodynamic.
You should therefore remove any special equipment and luggage carriers that are not in use,
especially if you are going to be driving at high speeds.
Steering
 Introduction
This chapter contains information on the followingsubjects:
⇒ Warning and indicator lamps
⇒ Information on steering
Depending on its equipment level the vehicle may have power steering.
The power steering is not hydraulic. It is an electromechanical system. The advantage of this
steering system is that no hydraulic hoses, hydraulic oil, pumps, filter or other parts are required.
The electromechanical system reduces fuel consumption. A hydraulic system requires constant oil
pressure in the system, whereas an electromechanical steering system only needs an energy
supply while steering.
The power steering provided by the electromechanical steering system automatically adjusts to the
vehicle speed, steering wheel torque and steering wheel angle. The electromechanical steering
only functions when the engine is running.
Additional information and warnings:
•Starting and stopping the engine ⇒ Starting and stopping the engine
•Battery ⇒ Vehicle battery
•Tow-starting and towing ⇒ Tow-starting and towing
Warning and indicator lamps
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Lit upPossible causeSolution
The electromechanical steering is faulty
or not working.
The steering should be checked by a
qualified workshop as soon as possible.
Electromechanical steering function
reduced.
The steering should be checked by a
qualified workshop as soon as possible.
If the yellow warning lamp remains off after
the ignition has been restarted and you have
driven a short distance, you do not need to
consult a qualified workshop.
The vehicle battery has been
disconnected and reconnected.
Drive a short distance at a speed of
15 – 20 km/h (9 – 12 mph).
Several warning and indicator lamps will light up briefly as a functional check when the ignition is
switched on. They will go out soon afterwards.
If the power steering is not working, the steering wheel is difficult to turn, which makes it
difficult to steer the vehicle.
•The power steering only functions when the engine is running.
•Never allow the vehicle to roll if the engine is switched off.
•Never remove the vehicle key from the ignition lock when the vehicle is in motion. The
steering lock may be activated and you will no longer be able to steer the vehicle.
WARNING

Vents
The vents ⇒ Fig. 114① should be left open to ensure that the vehicle interior is sufficiently heated,
ventilated and cooled.
•Press the vent ① to open it.
•Turn the panels to adjust the direction of the airflow.
•To ensure the best possible airflow to the side windows, open the individual air vent and turn to
the defrost position in which the air vent engages.
•To close the vents, push the panels backs.
Additional vents can be found in the middle of the instrument panel ⇒ Fig. 114②, in the footwells
and in the rear area of the vehicle interior.
Air recirculation mode
First read and observe the introductoryinformation and safety warnings⇒
Introduction
General notes
The air recirculation mode prevents outside air from entering the vehicle.
If the outside temperature is very high, the manual air recirculation mode should be activated for a
short time in order to cool the vehicle interior more quickly.
•If the air distribution control is set to , switch off the air recirculation mode ⇒.
Switching the air recirculation mode on and off
Switching on: push the slider ⇒ Fig. 113④ all the way to the right.
Switching off: push the slider ⇒ Fig. 113④ all the way to the left.
At the filling station
Filling the tank
 Introduction
This chapter contains information on the followingsubjects:
⇒ Indicator lamps and fuel gauge
⇒ Filling the tank with petrol
⇒ Filling the tank with natural gas
⇒ Capacities
⇒ Checks when filling the tank
The fuel cap is located at the rear right-hand side of the vehicle.
Additional information and warnings:
•Exterior views ⇒ Exterior views
•Fuel ⇒ Fuel
Do not place any food, medicine or any other heat-sensitive items in front of the vents. Heat-
sensitive food, medicine and other items could be either damaged or rendered useless.
NOTICE
Stale air can quickly cause tiredness and lack of concentration in the driver, which in turn can
cause collisions, accidents and serious injuries.
•Never use the air recirculation mode for an extended period as no fresh air will enter the
vehicle interior.
•If the cooling system is switched off, the windows can mist up very quickly in air
recirculation mode and reduce visibility considerably.
•Always switch off the air recirculation mode when it is not required.
WARNING
Do not smoke if the air recirculation mode has been selected. The smoke drawn into the
cooling system can leave a residue on the evaporator and the dust and pollen filter, producing
a permanent unpleasant odour.
NOTICE

•Preparation for working in the engine compartment ⇒ Preparation for working in the engine
compartment
Fuels can pollute the environment. Any spilt service fluids must be cleaned up and disposed
of properly.
Indicator lamps and fuel gauge
Filling the tank incorrectly and incorrect handling of fuel can cause explosions, fire and
serious burns and injuries.
•Always ensure that the tank cap is properly closed, to prevent the evaporation and spillage
of fuel.
•Fuel is highly explosive and inflammable and can cause serious burns and other injuries.
•Fuel can spill out if the engine is not switched off or the filler nozzle is not fully inserted
into the fuel filler neck when filling the tank. This can cause fires, explosions and serious
burns and injuries.
•When filling the tank with fuel, the engine and the ignition must be switched off for safety
reasons.
•When filling the tank, always switch off your mobile telephone and two-way radio or any
other radio equipment. Electromagnetic radiation can generate sparks which can in turn
start a fire.
•Never get back into the vehicle while filling the tank. If in exceptional cases you have to
enter the vehicle, close the door and touch a metal object before touching the filler nozzle
again. This will remove any electrostatic charge from you. Failure to do so could generate
a spark. Sparks can cause a fire when filling the tank.
•Never fill the tank or fill up a spare canister near open flames, sparks or glowing matter
(e.g. cigarettes).
•Electrostatic discharge and electromagnetic radiation must be avoided when filling the
tank.
•Follow all applicable safety information provided by the filling station when filling the tank.
•Never spill fuel in the vehicle or in the luggage compartment.
WARNING
For safety reasons, Volkswagen does not recommend carrying a spare fuel canister in the
vehicle. Fuel can spill out of the full or empty canister and catch fire, especially in the event of
an accident. This could cause explosions, fire and injuries.
•If, in exceptional circumstances, you have to transport a spare fuel canister, please note
the following:
- When refilling never place the canister in or on top of the vehicle, for example in the
luggage compartment. There may be an electrostatic charge during refilling causing
the fuel fumes to ignite.
- Always place the spare fuel canister on the ground.
- When filling a spare fuel canister, place the filler nozzle as far as possible into the
filler opening.
- If the spare fuel canister is made of metal, the filler nozzle must have constant
contact with the canister in order to avoid static charging.
- Please follow all legislation concerning the use, stowage and transport of a spare
fuel canister.
- Ensure that the spare fuel canister is accordance with the industry standard, such
as ANSI or ASTM F852-86.
WARNING
•Remove spilt fuel from all vehicle components as quickly as possible in order to avoid
damage to the wheel housing, tyres and vehicle paint.
•Filling the tank with diesel in a vehicle with a petrol engine can cause serious and
expensive engine damage and cause damage to the fuel system that is not covered by any
Volkswagen guarantee. Do not start the engine under any circumstances if you have
refilled using the incorrect fuel. Seek expert assistance. The substances in these fuels can
cause serious damage to the fuel system and to the engine itself if it is switched on.
NOTICE