
Key to Fig. 6 and Fig. 7: 
CD Light switch ·'f;i.· ... 106 
-Light switched off+ 
-Automatic headlight control -AUTO-
-Side light and dipped beam o.-o 
-Fog lights i'O 0$ 
@ Lever for: .......... . 106 
-Main beam headlights ID 
-Headlight flasher =:o 
-Turn signal "'" -Parking light 
-Switch and rocker switch for the cruise control system (CCS) ON-CANCEL-OFF-RES/+-SET/-. . . . .  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 295 
@ Controls on the multifunction steering wheel ....... . 
-Volume setting for the radio, navigation announcements or a telephone conversation 3d-:;., 
-Mute function for the radio or activating the voice control system _... 
-Opening the main telephone menu or accepting a telephone call J 
-Control buttons for the Volkswagen information system c.-<2,-"?-v, OK, ..=, 
@ Instrument cluster: 
-Instruments .. 
-Display 
-Warning and indicator lamps ..... . 
® Horn (works only when the ignition is switched on) 
® Lever for wipers and washers . . . . . .....................................• 
-Wipers HGH-LOW 
-Interval wipe for the windscreen . ·•• 
-"Flick wipe" 1x 
-Windscreen wipers.;;:> 
-Wash and wipe system for the windscreen 
-Rear wiper ll;J 
-Wash and wipe system for the rear window 
-Lever with buttons for operating the Volkswagen information system TRIP, OK/RESET 
0 Ignition lock .......... . 
® Pedals .................. . 
® 
® @ 
Lever for adjusting the steering column ..................•..... 
Driver front airbag ........ . 
Headlight range control (o . 
Brightness control for instrument and switch lighting C't ...••.•... 
Handle for releasing the bonnet ... 
@ 
® 
0 Button for interior monitoring next to the driver seat (not shown) ....................... . 
Vehicle interior 11 
24 
19 
19 
16 
116 
24 
257 
260 
61 
87 
106 
106 
350 
39 

Vehicle key 
B D E 
B7E:c2Ja 
Fig. 17 Illustration of some different types of vehicle key 
Fig. 18 Button for folding out the key bit. 
r-('n First read and observe the Introductory L-J,..lJ Information and safety warnings & on page 36. 
Types of key '*Fig. 17: 
A Remote control key with folding bit for vehi-cles with two electric sliding doors. 
8 Remote control key with folding bit for vehi-cles with one electric sliding door. 
Remote control key with folding bit for vehi-c cles with tallgates that can be unlocked electrically9l. 
Remote control key with folding bit for vehi-D cles with central locking and tailgates that cannot be unlocked electrically. 
E Vehicle key with fixed key bit 
•I In some lypes of keys, lhe button for unlocking the tailgate electrically is located on the side of the key. 
Remote control key 
The remote control key can be used to lock and unlock the car from a distance. 
The remote control transmitter and the batteries are integrated in the key. The receiver is located in the vehicle interior. The remote control range is several metres around the vehicle when the batter-ies are fully charged. 
If the vehicle cannot be opened and closed using the remote control, the remote control key will have to be re-synchronised '*page 39, or the battery replaced '*page 38. 
Several remote control keys can be used. 
Alarm button 
An alarm button, if any, may be located on the side of the remote control key. Only press the alarm button in the event of an emergency! Once the but-ton is pressed, the horn is sounded  and the vehicle flashes. Press the button again to switch off the alarm. 
Opening and closing the key bit 
Press button '*Fig. 18 G) to release the key bit and open it. 
To fold in, press button G) and simultaneously fold in the key bit until it clicks into place. 
Replacement key 
You will need to quote the vehicle chassis number when ordering  a replacement key or additional re-mote control keys. 
Every new key must contain a microchip and be encoded with the data for the vehicle's electronic immobilizer. A key will not work if it is not fitted with a microchip or if the microchip has not been enco-ded. The same goes for keys that have been cut to fit the vehicle. 
Opening and closing I 37  

Fitting the towing eye at front 
Fig. 320 On the right side of the front bumper: cover for towing eye on unpainted bumper. 
l"""('n First read and observe the Introductory L-Jo:.U Information and safety warnings & on page 446. 
The towing eye is screwed into a threaded hole be-hind a cover on the right of the front bumper. 
The towing eye must always be kept in the vehicle 416. 
Observe the notes on driving while towing 448. 
Fitting the towing eye at front 
• Take the towing eye and wire hook out of the tool set in the luggage compartment 416. 
• Fit the wire hook into the recess below the cov-Fig. 320 (arrow). pull out the cover, and leave it hanging on the vehicle. 
Notes on driving while towing 
l"""('n First read and observe the introductory L-Jo:.U Information and safety warnings & on page 446. 
Towing requires some experience, especially when using a tow rope. Both drivers should be familiar with the technique required for towing. lnexper· ienced drivers should not attempt to tow. 
When driving, remember not to pull too hard on the towing vehicle and take care to avoid jerking movements. When towing on an unpaved road, there is always a risk of overloading and damaging the anchorage points. 
lt is still possible to activate the turn signals in a ve-hicle that is being towed, even if the hazard warn-ing lights are switched on. To do this, operate the 
4481 If and when 
Fig. 321 Front bumper. right-hand side: screwing in the towing eye. 
• Screw the towing eye anticlockwise 321 (in direction of arrow) into the bracket 
• Use the box spanner as a lever to tighten the towing eye as firmly as possible. 
• When you have finished towing, turn the towing eye clockwise to remove it and fit the cover. 
• If necessary clean the towing eye and place them back in the vehide toolkit in the luggage compartment. 
CD 
The towing eye must always be screwed firmly Into the mounting. Otherwise, the towing eye can be ripped out of the mounting when the ve-hicle Is being tow-started or towed. 
Notes for the driver of the towed vehicle: 
• Leave the ignition switched on so that the turn signals, horn, wipers and windscreen washer sys-tem can be switched on. 
• As the power steering does not work if the en-gine is not running, you will need more strength to steer the vehicle than you normally would. .,.  

Gear-change Indicator . . . . . . . . . . • . . . . . 268 
Glasses compartent . . . . . . . . . . . . . . . . . . 152 
Glove compartment Lights ............................. 114 see Stowage areas . . . . . . . . . . . . . . . . . 151 
Gross vehicle weight rating . . . . . . . . . . . . 450 
Guide rail system In the rear vehicle floor Business . . . . . . . . . . . . . . . . . . . . . . . . . 133 California . . . . . . . . . . . . . . . . . . . . . . . . . 133 Multivan . . . . . . . . . . . . . . . . . . . . . . . . . . 133 
H 
Handbrake 
Hands-free system in the passenger com· partment 
271 
See Rear-seat telephony . . . . . . . . . . . . . 187 Hazard warning lights . . . . . . . . . . . . . . . . . 412 
Headlight range control ............. 11,113 Dynamic headlight range control . . . . . . . . 113 
Headlights . . . . . . . . . . . . . . . . . . . . . . . . . . 108 Cleaning system . . • . . . . . . . . . . . . . . . . . 118 Driving abroad . . . . . . . . . . . . . . . . . . . . . . 111 Headlight (LED) . . . . . . . . . . . . . . . . . . . . . . 434 
Head restraints . . . . . . . . . . . . . . . . . . . . . . . 67 
Heat-insulating glass windscreen . . . . . . . . . . . . . . . . . . . . . . . . . 116 
Heated seats . . . . . . . . . . . . . . . . . . . . . . . . . 69 
Heating and fresh air system Controls . . . . . . . . . . . . . . . . . . . . . . . . . . 327 
High-pressure cleaner . . . . . . . . . . . . . . . . 382 
High-visibility waistcoat . . . . . . . . . . . . . . . 413 
Hill Descent Assist . . . . . . . . . . • . . • . . . . . 285 
Hill Hold Assist . . . . . . . . . . . . . . . . . . . . . . 284 
Horn ................•................ 11 
Hubcaps . . . . . . . . . . . . . . . . . . . . . . . . 417, 420 Centre cover . . . . . . . . . . . . . . . . . . . . . . 418 Wheel bolt caps . . . . . . . . . . . . . . • . . . . . 419 Wheel cover . . . . . . . . . . . . . . . . . . . . . . . 419 
ICC 173 
Identification number . . . . . . . . . . . . . . . . . 451 
If and when.......................... 410 
Ignition see Engine and ignition . . . . . . . . . . . . . . 257 
Ignition key see Key . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 
Ignition lock . . . . . . . . . . . . . . . . . . . . 258 Non-authorised vehicle key . . . . . . . . .  . . 258 Withdrawal lock . . . . . . . . . . . . . . . . . . . . 258 
Immobilizer . . . . . . . . . . . . . . . . . . . . . . . . . . 260 Fault ............................. 257 In-car communication system . . . . . 173 
Indicator lamp Adaptive chassis control (DCC) 317 Adaptive cruise control (ACC) . . . . • . . . . 300 AdBiue . . . . . . ............. 347 Airbag system . . . . . . . . . . . . . . . . . . . . . . 89 Brake pad wear indicator . . . . . . . . . . . . . 270 Brake system . . . . . . . . . . . . . . . . . . . . . . 270 Catalytic converter . . . . . . . . . . . . . .  . . . . 407 Changing bulbs . . . . . . . . . . . . . . . . . . . . 433 Changing gear . . . . . . . . . . . . . . . . . . . . . 261 Checking the oil level . . . . . . • . . . . . . . . . 354 Coolant . . . . . . . . . . . . . . . . . • . . . . . . . . . 359 Cruise control system . . . . . . . . . . . . . . . 296 Depress brake . . . . . . . . . . . . . . . . . . . . . 270 Diesel particulate filter . . . . . . . . . . . . . . . 407 Engine management system . . . . . . . . . . 407 Engine oil sensor . . . . . . . . . . . . . . . . . . .  354 ESC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 270 Exhaust purification system . . . . . . . . . . . 407 Filling the tank . . . . . . . . . . . . . . . . . . . . . 341 Fuel level . . . . . . . . . . . . . . . . . . . . . . . . . 341 In the driver door . . . . . . . . . . . . . . . . . . . . 43 Lane change assist system . . . . . . . . . . . 313 Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Remote control key . . . . . . . . . . . . . . . . . . 38 Seat belt . . . . . . . . . . . . . . . . . . . . . . . . . . . 80 Tyre monitoring system . . . . . . . . . . . . . . 319 Windscreen washer fluid level . . . . . . . . . . 117 
Indirect ventilation . . . . . . . . . . . . . . . . . . . . 329 
Information stored in the control units . . . 398 Infrared-reflecting windscreen . . . . . . . . . . . 116 
Instrument cluster . . . . . . . . . . . . . . . . . . . . . 16 Displays . . . . . . . . . . . . . . . . . . . . . 20, 21, 25 Indicator lamps . . . . . . . . . . . . . . . . . . . . . . 16 Instruments . . . . . . . . . . . . . . . . . . . . . . . . 20 Menu structure . . . . . . . . . . . . . . . . . . . . . . 25 Service interval display . . . . . . . . . . . . . . . 22 Symbols ........................... 16 Using menus . . . . . . . . . . . . . . . . . . . . . . . 27 Warning lamps . . . . . . . . . . . . . . . . . . . . . . 16 Instruments . . . . . . . . . . . . . . . . . • . . . . . . . . 20 
Integrated child seat . . . . . . . . . . . . . . . . . . 102 Seat belt routing . . . . . . . . . . . . . . . . . . . . 1 05 
Interior lights ................ , ........ 114 
Interior lights, California . . . . . . . . . . . . . . . 208 Living area . . . . . . . . . . . . . . . . . . . . . . . . 209 Pop-up roof . . . . . . . . . . . • . . . . . . . . • . . 21 0 Interior mirror . . . . . . . . . . . . . . . . . . . . . . . . 122 
Interior monitoring system . . . . . . . . . . . . . . 44 ISOFIX.............................. 100 see Child seat . . . . . . . . . . . . . . . . . . • . . . 96 
Index 473