2021 VOLKSWAGEN TRANSPORTER red warning light

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Before opening the tailgate, please check that there is enough space to open and close the tailgate, e.g. when towing a trailer or when in a garage.
Warning lamp
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Never use the gas-filled strut on the tallgate to fix or hold a load. This could lead to damage and make it Impossible to close the tallgate. ro First read and observe the introductory information and safety warnings & on page 49.
Lit up Possible cause
c:5 The taiigate is open or not properly closed.
Several warning and indicator lamps will light up briefly as a functional check when the ignition is switched on. They will go out after a few seconds.
A warning lamp c:s appears in the instrument clus-ter display if the taiigate is open or not property closed.
Symbols may be displayed in the instrument clus-ter instead of warning lamps, depending on the ve-hicle's equipment level. These symbols are also visible when the ignition is switched off. The dis-play will go out approximately 15 seconds after the vehicle has been locked.
Solution
e Do not drive on I Open the tailgate and close it again.
A WARNING
If the tail gate is not properly closed it could open suddenly while the vehicle is in motion. This could lead to severe injuries.
• Stop as soon as possible and close the tailgate.
• After closing the tailgate, always check that it is properly secured.
m The symbol can differ depending on the ver-L!J sion of the instrument cluster. Opening and closing the tailgate from the outside
Fig. 31 Opening the tailgate from the outside.
r-Ill First read and observe the introductory L-Wl information and safety warnings & on page 49.
Before opening the taiigate, always remove any items of luggage that are on the luggage carrier at-tached to the tailgate &.
Opening the tailgate
• Unlocking the vehicle or only the tailgate.
• Operate the handle 31 and pull up the tailgate.
Before the journey
Closing the tailgate manually
• Pull down the opened tailgate with force so that it engages in the lock.
• Please ensure that the taiigate is correctly en-gaged in the lock.
Closing the tailgate electrically (power closing)
• Pull down the open tailgate.
• Push the taiigate so that it engages in the tail-gate lock. An electric motor pulls the tailgate into the lock.
A WARNING
Serious injuries can occur if the tallgate is unlocked or opened Incorrectly or without
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Correct sitting position
Fig. 39 There must be a distance of at least 25 cm between the driver and the steering wheel. The distance to the dash panel must be at least 10 cm in the knee area.
f"'"""('n First read and observe the introductory L-Jc..l.l Information and safety warnings & on page 61.
The following details the correct sitting positions for the driver and passengers.
If any vehicle occupants cannot assume a correct sitting position due to their physical build, they should contact a qualified workshop to find out about possible special modifications. The seat belts and airbags can only provide a maximum lev-el of protection if a correct sitting position is as-sumed. Volkswagen Commercial Vehicles recom-mends using a Volkswagen Commercial Vehicles dealership for this purpose.
Volkswagen Commercial Vehicles recommends the following seating position for your own safety and to reduce the level of injury in the case of a sudden braking manoeuvre or an accident:
The following applies to all vehicle occupants:
• Adjust the head restraint so that its upper edge is at the same height as the top of the head, but not lower than eye level. Position the back of your head as close to the head restraint as possible 39 and 40.
• When adjusting for short people, push the head restraint all the way down, even if the head is then underneath the top edge of the head restraint.
• For taller people, push the head restraint up as far as it will go.
Fig. 40 Correct seat belt routing and head re-straint adjustment.
• Keep both feet in the footwell while the vehicle is in motion.
• Adjust and fasten seat belts properly 79.
Additional points for the driver:
• Move the backrest into an upright position so that your back rests fully against it.
• Adjust the steering wheel so that the distance between the steering wheel and your breastbone is at least 25 cm 39 and the circumference of the steering wheel can be held at the sides with the arms slightly bent.
• The steering wheel must always point towards the breastbone and not towards the face.
• Adjust the driver seat by moving it forwards or backwards so that you are able to press the pedals to the floor with your knees still slightly angled and the distance to the dash panel in the knee area is at least 10 cm 39.
• Adjust the height so that you can reach the highest point of the steering wheel.
• Always leave both feet in the footwell, to help ensure you maintain control of the vehicle at all times.
Additional points for the front passenger:
• Move the backrest into an upright position so that your back rests fully against it.
• Push the front passenger seat as far back as possible so that the airbag can provide maximum protection if it is deployed. Sitting correctly and safely

A WARNING
Driving without head restraints or with Incor-rectly adjusted head restraints Increases the risk of severe or fatal injuries In the event of an accident or sudden' driving or braking ma-noeuvre.
• If a seat is occupied, the head restraint for that seat must be fitted and adjusted correct-ly.
• Each vehicle occupant must adjust the head restraint to suit their body size, to help reduce the risk of neck injuries in an acci-dent. As far as possible, the upper edge of
Adjusting the steering wheel position
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Fig. 46 Below the steering wheel: lever for me-chanical adjustment in the steering column trim.
r--f'n First read and observe the introductory L-W.I information and safety warnings & on page 61.
Adjust the steering wheel position before setting off and only when the vehicle is stationary.
• Push down the lever 46 Q).
• Adjust the steering wheel so that you can hold it on the outside of the ring (at the 9 o'clock and 3 o'clock positions =:o Fig. 47) with both hands and slightly bent arms.
• Push the lever up firmly until it lines up with the steering column =:o &.
Before the journey
A WARNING (Continued)
the head restraint must be level with the top of the head, but not lower than eye level. Po-sition the back of your head in the middle and as close to the head restraint as possible.
• Never adjust, fit or remove the head re-straint while the vehicle is in motion.
• Head restraints that have been removed should be fitted as soon as possible so that passengers have correct protection.
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When removing or fitting head restraints, make sure that they do not hit the roof, the front seat back rest or other parts of the vehicle. This will prevent damage from occurring. Fig. 47 On the steering wheel: 9 o'clock and 3 o'clock position.
A WARNING
Incorrect use of the steering column position adjustment and Incorrect adjustment of the steering wheel can cause serious or fatal In-juries.
• After adjusting the steering column, al-ways move lever =:oFig. 46 CD up so that it en-gages securely. This prevents the steering column from moving spontaneously while the vehicle Is In motion.
• Never adjust the steering wheel when the vehicle Is In motion. If you determine that a readjustment Is necessary, stop the vehicle safely and adjust the steering wheel to the correct position. .,.

• The seat cushion is damp or wet.
• The interior or exterior temperature is above 2s•c (7rF).
Function
Switching on
Adjusting the heating output
Switching off
Action 49
Press the 0 or (9 button. The seat heating is switched on at the highest setting. All indicator lamps light up.
Press the 0 or (9 button repeat-edly until the required heat level is set.
Press the button 0 or (9 until the indicator lamps in the button go out 49.
A WARNING
Anyone experiencing reduced sensitivity to pain or temperature due to medication, para-lysis or chronic illness (e.g. diabetes) could sustain burns on the back, buttocks and legs when using the seat heating. These burns may take a long time to heal or may never heal fully. Please consult a doctor to deter-mine your own level of health.
Memory seats
Fig. 50 Memory buttons on the outside of the driv-er seat.
r"''l1 First read and observe the introductory L-JcJ.I information and safety warnings & on page 69.
The memory buttons can be used to store and re-call settings for the driver seat.
Before the JOurney
A WARNING (Continued)
• Anyone experiencing reduced sensitivity to pain or temperature should never use the seat heating.
A wARNING
Wet upholstery can cause a fault In the seat heating and Increase the risk of burns.
• Ensure that the seat cushion is dry before the seat heating is used.
• Do not sit on the seat when wearing damp or wet clothing.
• Do not set any damp or wet objects or items of clothing on the seat.
• Do not spill any liquids on the seat.
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• To avoid damaging the heating elements, do not kneel on the seat or apply sharp pressure at a single point on the seat cushion and back-rest.
• Liquids, sharp objects and Insulating mate-rials (such as a protective cover or child seat) on the seat could damage the seat heating.
• If the system starts to emit a smell, switch the seat heating off Immediately and have lt checked by a qualified workshop.
r:O:-, The seat heating should be switched off as C!JtJ soon as it is no longer needed. Fuel is other-wise wasted. Memory buttons
Individual settings for the driver seat can be as-signed to each of the three memory buttons.
Storing the driver seat settings
• Apply the handbrake firmly.
• Put the gearbox into neutral.
• Adjust the driver seat.
• Press the @] button for longer than one second 50.
• Within approximately 10 seconds press the memory button you wish to use. A gong signal will sound to confirm that the settings have been saved. .,..

Lit up Location Possible cause Solution
Instrument cluster. Fault in airbag and belt tension-Go to a qualified workshop to have er system. the system checked immediately.
Fault in the airbag system. Go to a qualified workshop to have
Upper section of the the system checked immediately.
• centre console. Front passenger front airbag Check whether the airbag should stay switched off.
Several warning and indicator lamps will light up briefly as a functional check when the ignition is switched on. They will go out after a few seconds.
If the indicator lamp PASSENGER AIR BAG OFF 'J(; is not continuously lit or if it lights up together with the indicator lamp !Q' in the instrument cluster when the front passenger front airbag is switched off. there may be a fault in the airbag system => &.
A WARNING
If there is a fault in the airbag system, the air-bag may not trigger correctly, may not trigger at all or may trigger unexpectedly. This can cause severe or fatal injuries.
switched off.
A WARNING (Continued)
• The alrbag system should be checked by a qualified workshop as soon as possible.
• Never fit a child seat to the front passen-ger seat or remove a child seat that Is already fitted. The front passenger front alrbag may trigger during an accident In spite of the fault.
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To avoid damage to your vehicle, always ob-serve the indicator lamps and associated warn-ing texts. <1
Description and function of the airbags
r-('n First read and observe the introductory l..-lc:.l.l information and safety warnings & on page 87.
The airbags can protect vehicle occupants during frontal and side collisions by reducing their move-ment in the direction of the collision.
When an airbag is triggered, it is inflated by a gas generator. This causes the airbag covers to break, and the airbags inflate forcefully to cover their de-ployment zones within milliseconds. Once a vehi-cle occupant wearing a seat belt starts to sink into the inflated airbag, the gas inside the airbag starts to escape to cushion the occupant and slow down their movement. This can reduce the risk of severe and fatal injuries. The triggering of the airbag will not always prevent other injuries such as swelling, bruising and grazing. The deployment of the airbag can also produce frictional heat.
Airbags provide no protection for the arms or lower body.
The most important factors for triggering the airbag are the type of accident, the angle of impact, the vehicle speed and the type of object with which the vehicle collides. Therefore, visible damage to the vehicle does not always mean that the airbag should have been triggered.
90 Before the journey
Whether or not the airbag triggers is determined by the vehicle deceleration rate caused by the colli-sion and registered by the electronic control unit. If this rate is below the reference value programmed into the control unit, the airbags will not be trig-gered, even though the vehicle may be badly dam-aged as a result of the collision. Vehicle damage, repair costs or even the Jack of vehicle damage in an accident do not necessarily give an indication of whether an airbag should inflate or not. it is not possible to define a range of vehicle speeds and reference values, since the circumstances will vary considerably between one collision and another. it is therefore impossible to cover every possible kind and angle of impact that would trigger the airbags. Important factors in the triggering of the airbag in-clude the nature (hard or soft) of the object that the vehicle hits, the angle of impact, and the vehicle speed.
Airbags only serve as a supplement to the three-point seat belt in some accident situations when the vehicle braking is sufficient to trigger the air-bags. Airbags can only be triggered once and only in certain situations. The seat belts are always there to provide protection in situations in which the airbags are not triggered or have already been triggered. For example, if the vehicle collides with a further vehicle following the initial collision, or is hit by another vehicle. .,.

A WARNING
The front passenger front airbag should only be switched off in exceptional circumstances.
• To prevent damage to the airbag system, only switch the front passenger front airbag on and off when the ignition is switched off.
• lt is the driver's responsibility to ensure that the key-operated switch is set to the cor-rect position.
Combined curtain and side airbags
Fig. 74 On the side of the front seat: location of the combined curtain and side airbag.
l""'"'fl1 and observe the introductory L-.lr:J.J mformat1on and safety warnings & on page 87.
The combined curtain and side airbags are located in the outer seat backrest cushions of the driver seat and front passenger seat =:oFig. 74. The loca-tions of the airbags are shown by labels with the word "AIRBAG". The area marked red =:oFig. 75 defines the deployment zone of the combined cur-tain and side airbag.
During a side collision, the combined curtain and side airbags will be deployed on the vehicle's side of impact, reducing the risk of injury to the areas of the vehicle occupants' bodies facing the impact.
A WARNING
Once triggered, the airbag inflates at high speed.
• Always keep the deployment zones of the combined curtain and side airbags clear.
94 Before the journey
A WARNING (Continued)
• Only switch the front passenger front air-bag off if, In exceptional circumstances, a child seat has to be attached to the front pas-senger seat.
• Switch the front passenger front alrbag back on again as soon as the child seat on the front passenger seat is no longer being used.
Fig. 75 Schematic diagram: deployment range of the combined curtain and side airbag on left side of vehicle
A WARNING (Continued)
• No other people, animals or objects may be carried between the occupants of the front seats and the airbag deployment zone. Make sure that children and passengers also keep to this rule.
• The built-in coat hooks should only be used for lightweight clothing. Do not leave any heavy or sharp objects In the pockets.
• Do not fit any accessories to the doors.
• Do not fit seat covers or protective covers over the seats unless they have been ex-pressly approved for use In the vehicle. Oth-erwise the combined curtain and side alrbag may not be able to deploy If lt has been trig-gered.
• Only push the sunblinds over to the side windows if there are no Items attached to them, e.g. pens. .,..

A wARNING
Incorrect use of the driver and front passen-ger seat could hinder the proper function of the combined curtain and side airbags and cause serious injury.
• Never remove the front seats from the ve-hicle or alter any components of these seats.
Curtain airbags
A WARNING (Continued)
• If too much pressure is applied to the back rest side bolster, the combined curtain and side airbags may not be triggered cor-rectly, may not trigger at all or may trigger unexpectedly.
• Any damage to the original seat uphols-tery or around the seams of the combined curtain and side airbag units must be re-paired immediately by a qualified workshop. Fig. 76 Location and deployment zone of the curtain airbags on the left side of the vehicle.
r-111 First read and observe the introductory l..-W information and safety warnings & on page 87.
In the passenger compartment, there is a curtain airbag above each of the doors =>Fig. 76. The air-bag location is identified by the text "AIRBAG".
The area in the red frame =>Fig. 76 is covered by the curtain airbag when triggered (deployment zone). For this reason, you must never leave or at-tach any items in this area => &.
In a side collision the curtain airbag is triggered on the impact side of the vehicle. The airbag covers the side windows and door pillars.
In a side collision, the curtain airbags reduce the risk of injury to the areas of the body facing the im-pact for passengers in the outer seats of the sec-ond and third row of seats.
A WARNING
Once triggered, the airbag inflates at high speed.
• Always leave the deployment zones of the curtain alrbags clear.
• Never secure any items to the cover or in the deployment zone of the curtain airbag.
• Vehicle occupants sitting on the front seats and rear outer seats must never carry any people, pets or objects in the deployment zone between themselves and the airbags. Make sure that children and passengers also keep to this rule.
• The built-in coat hooks should only be used for lightweight clothing. Do not leave any heavy or sharp objects in the pockets.
• Do not fit any accessories onto the sliding doors.
• Do not install any sun blinds onto the side windows unless they have been expressly approved for use In your vehicle. Sitting correctly and safely 95

Basic information on fitting and using child seats
A AIRBAG
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Fig. 77 Airbag information sticker on the sun vi-sor.
r""'('n First read and observe the introductory L.....Ja,U information and safety warnings & on page 96.
Information on fitting a child seat
Observe the following general information when fit-ling a child seat. This information is relevant what-ever child seat securing system is being used.
• Read and follow the instructions provided by the child seat manufacturer =:-&.
• Whenever possible, fit child seats to one of the rear seats on the front passenger side so that chil-dren can exit the vehicle on the kerb side.
• Deactivate the front passenger front airbag if fit-ting a rear-facing child seat on the front passenger seat.
• If a child seat is fitted on the front passenger seat, move the backrest to the upright position. slide the seat back as far as it will go, and set the seat height adjustment and belt height adjuster to the highest position.
• When fitting a child seat on the vehicle's rear seats, leave as much unencumbered space as possible around the child seat. If necessary, adjust the position of the relevant front seat. When doing so, ensure that the driver or front passenger can stili maintain a correct sitting position =:-page 61.
• Adjust the seat backrest angle so that the child seat lies flush against the backrest.
• When using child seats with a backrest, remove the vehicle head restraints and stow them safely in the vehicle =:-page 61. Reinstall the head restraint after the child seat has been removed.
Airbag sticker
The vehicle may be provided with stickers giving key information about the front passenger front air-bag. The information on these stickers may vary from country to country. The stickers may be at-tached on the sun visor for the driver and/or front passenger=:-Fig. 77.
11 is essential to note the warning information shown on these stickers before installing a rear-facing child seat =:-&.
Risks involved in carrying children on the front passenger seat
If you are using a rear-facing child seat, the front passenger front airbag can cause critical or poten-tially fatal injuries when it inflates =:-&.
Rear-facing child seat may only be used on the front passenger seat if the front passenger front airbag has been deactivated. An indicator lamp in the centre console lights up steadily when the front passenger front airbag has been effectively deacti-vated. Deactivating the front passenger front air-bag =:-page 87.
If using a front-facing child seat, do not deacti-vate the front passenger front airbag.
When fitting a child seat, make sure that it is as far away as possible from the front passenger airbag. The front passenger front airbag can cause severe injuries when it inflates =:-&.
Some child seats are not suitable for use on the front passenger seat. Any child seat fitted on the front passenger seat must be specially authorised by the manufacturer for this use in vehicles with front and side airbags. Volkswagen dealers hips keep an up-to-date list of authorised child seats.
Risks presented by side airbags
Any child on the front passenger seat may be hit on the head and severely injured by the front side airbag inflating =:-&.
If you use a rear-facing child seat on the front passenger seat the child in it is at increased risk of sustaining critical or fatal injuries In the event of an accident.
• Deactivate the front passenger front air-bag. If the front passenger front airbag can-not be deactivated no rear-facing child seat may be used. 11>
Sitting correctly and safely