
Stop the vehicle at a safe distance away from moving traffic and on a suitable surface .
Switch on the hazard warning lights using the button Centre console.
Switch on the electronic parking brake Electronic parking brake.
Move the gear lever to neutral position or move the selector lever to P, Manual gearbox: 
selecting a gear and DSG® dual clutch gearbox.
Stop the engine and remove the key from the ignition Starting and stopping the engine.
Ensure that all occupants exit the vehicle and go straight to a safe place away from 
moving traffic, e.g. behind the safety barrier. Heed the country-specific regulations 
concerning high-visibility waistcoats.
Take all vehicle keys with you when you leave the vehicle.
Place the warning triangle in position to draw the attention of other road users to your 
vehicle.
Allow the engine to cool down and seek expert assistance.
Making you and your vehicle safe
Observe any legislation concerning the safety of a broken-down vehicle. For example, many 
countries stipulate that you have to switch on the hazard warning lights and wear a high-visibility 
vest ⇒ Equipment for an emergency.
Checklist
To ensure your own safety and that of your passengers, observe the following actions in the 
specified order ⇒:
When the hazard warning lights are switched on, for example if you are being towed, you can still 
indicate a change in direction or lane change by operating the turn signal. The warning lights will be 
interrupted temporarily.
Examples of when to switch on the hazard warning lights:
•When traffic ahead suddenly starts moving more slowly or you reach the tail end of a traffic jam, 
to will warn vehicles behind you.
•When there is an emergency.
•When the vehicle breaks down.
•When tow-starting or towing.
Always follow local regulations for the use of the hazard warning lights.
If the hazard warning lights are not working, you must use an alternative method of drawing 
attention to the broken-down vehicle. This method must comply with traffic legislation.
Any broken-down vehicle poses a high accident risk for the vehicle occupants and for 
other road users.
•Stop the vehicle as soon as possible and when safe to do so.
•Park the vehicle at a safe distance from moving traffic.
•Switch on the hazard warning lights.
•Never leave other persons alone in the vehicle, particularly children or people requiring 
assistance. This applies in particular when the doors are locked. People locked in the 
vehicle may be subjected to very high or very low temperatures.
WARNING
Ignoring any of the items on this important safety checklist can lead to accidents and 
severe injuries.
•Always follow the instructions in the checklist and observe the general safety 
procedures.
WARNING
The components of the exhaust system become very hot. This can cause fires and serious 
injuries.
•Park the vehicle so that no part of the exhaust system can come into contact with any 
inflammable material underneath the vehicle, e.g. dry grass, fuel.
WARNING
When pushing the vehicle by hand, do not press on the rear lights, the rear spoiler or large 
panels. This could damage the vehicle and loosen the spoiler.
NOTICE 

The 12-volt vehicle battery will discharge if the hazard warning lights are left on over a long 
period of time – even when the ignition is switched off.
Depending on the vehicle equipment, the brake lights flash rapidly if you brake sharply or 
initiate full braking at a speed of more than 80 km/h (50 mphyf   7 K L V  L V  D  S D U W L F X O D U O \  H I I H F W L Y H  Z D \  R I  
attracting the attention of vehicles behind you. If you then continue to brake, the hazard warning 
lights will be switched on automatically at speeds under approximately 10 km/h (6 mphyf   2 Q F H  W K H  
vehicle starts to accelerate, the hazard warning lights will switch off again.
Equipment for an emergency
Fig. 58 In the boot lid: holder for the warning triangle.
First aid kit
Depending on the vehicle equipment, the first aid kit may be located in a stowage compartment or a 
holder in the luggage compartment, under the luggage compartment floor or in the vehicle interior.
Depending on the equipment in the vehicle, the first aid kit may be located in various locations in 
the luggage compartment:
•In a bag on the left or right in the stowage areas of the luggage compartment ⇒ Stowage 
areas.
•In a foam rubber holder under the luggage compartment floor ⇒ Transporting.
The first aid kit must comply with legal requirements. Please observe the use-by date of the 
contents.
After use, replace the content if necessary and stow the first aid kit safely again.
Warning triangle
Depending on the equipment, the warning triangle may be located in the boot lid. When the boot lid 
is open, turn the lock for the bracket ⇒ Fig. 58 by 90° anticlockwise in the direction of the arrow, 
open the bracket and remove the warning triangle.
The warning triangle must comply with legal requirements.
Return the warning triangle to its holder after use and lock it into place.
High-visibility waistcoat
Depending on the vehicle equipment, the high-visibility waistcoat may be located in a stowage 
compartment in the front door trim or in the stowage compartment on the front passenger side 
⇒ Driver door, ⇒ Front passenger side.
The high-visibility waistcoat triangle must comply with legal requirements.
Fire extinguisher
Depending on the vehicle equipment, a fire extinguisher may be located in a holder in the footwell 
under the front passenger seat.
The fire extinguisher must comply with legal regulations, must always be ready for use and must be 
checked regularly (see inspection seal on the fire extinguisheryf . 

Behaviour after a collision with active bonnet
Fig. 59 Triggered active bonnet.
In the event of a collision at the front of the vehicle, the active bonnet will be triggered by sensors in 
the front bumper in the speed range from around 25 to 55 km/h (15 to 34 mphyf   $ V  D  U H V X O W   W K H  
bonnet is lifted by a few centimetres in front of the windscreen in order to create an additional 
crumple zone above the engine, e.g. in the head area of a pedestrian who has been hit.
The active bonnet system can trigger properly only if the bonnet has not previously been deformed 
by external influences.
In some cases, the system may trigger even though the collision has not been with a pedestrian. 
The system can be triggered in the following situations:
•Frontal collision with a marker post, street lantern, pillar etc.
•Frontal collision with an animal.
•Driving into a mound of snow.
•Bottoming of the vehicle when driving on very poor roads.
When the active bonnet has been triggered, the bonnet is moved up by a few centimetres in front of 
the windscreen ⇒ Fig. 59. Special hinges lock the bonnet in open position ⇒ Fig. 59 (close-upyf   
The warning lamp  also remains lit in the instrument cluster until the system has been repaired.
The following applies if the active bonnet has been triggered:
•It is necessary to go directly to a qualified workshop.
•The system must be repaired by the qualified workshop.
•It is permitted to continue driving only when the vehicle is roadworthy.
•It is not permitted to drive faster than up to 80 km/h (50 mphyf .
•The seat position must be adjusted if necessary. In spite of the active bonnet having triggered, 
there must always still be unrestricted visibility through the windscreen ⇒ Sitting position.
If the active bonnet has been triggered, the warning lamp  in the instrument cluster lights up.
Warning lamp
DisplayPossible causeAction
Active bonnet has been triggered.Go to a qualified workshop immediately and 
have the system repaired.
Active bonnet: system fault.Go to a qualified workshop to have the 
system checked immediately.
With some vehicle equipment levels, a symbol which indicates that the active bonnet has been 
triggered may be shown in the instrument cluster instead of a warning lamp.
Repairing the triggered active bonnet
A triggered active bonnet must be repaired only by a qualified workshop⇒. Volkswagen 
recommends using a Volkswagen dealership for this purpose.
In the event of a sudden driving or braking manoeuvre or accident, loose objects could be 
flung though the vehicle and cause severe injuries.
•Always secure the first aid kit, warning triangle and fire extinguisher safely in the 
holders in the vehicle.
•Stow the high-visibility waistcoat in the stowage compartments so that it is easily 
accessible.
WARNING 

Fig. 65 In the driver door: release for the boot lid.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Key for ⇒ Fig. 64 and ⇒ Fig. 65:
Unlocks the vehicle.
Locks the vehicle.
Unlock the boot lid.
If the  button in the driver door is pressed, only the boot lid opens. All doors remain 
locked.
The central locking button will function only if all doors are closed.
If the vehicle has been locked with the vehicle key, the central locking buttons do not work.
Please note the following if the central locking button was used to lock the vehicle from inside:
•The indicator lamp  in the button lights up yellow when all doors are closed and locked.
•The anti-theft alarm will not be activated.
•It is not possible to open the doors and the boot lid from the outside.
The doors can be opened from the inside by pulling the door release handle. The indicator lamp 
in the button goes out. The unopened doors and boot lid remain locked and cannot be opened from 
the outside.
If the driver door is open, it will not be locked.
In vehicles with SAFELOCK: the SAFELOCK mechanism is not activated ⇒ SAFELOCK.
The vehicle automatically unlocks all doors and the boot lid if one of the following conditions applies 
⇒ Operation and display in the Infotainment system :
•The  button was pressed.
•The vehicle is at a standstill and the vehicle key has been removed.
•A door was opened. Depending on the central locking settings in the Infotainment system 
⇒ Operation and display in the Infotainment system.
Locking and unlocking the vehicle with keyless access
Fig. 66 Keyless Access locking and starting system: operating range. Sensor surfaces of the 
central locking system.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The keyless locking and starting system Keyless Access enables the vehicle to be locked and 
unlocked without active use of the key. For this purpose, a valid vehicle key must be within the 
vehicle's range ⇒ Fig. 66. The vehicle or boot lid is unlocked or locked by touching the sensor 
surfaces on the front door handles or pressing the button in the boot lid ⇒ Boot lid⇒.
General notes
•Unlocking the vehicle using the sensor on the driver or front passenger door or the button on 
the boot lid.
•Lock the vehicle by means of the sensor surface on the driver or front passenger door.
•Keyless comfort start function: press the starter button to start the engine ⇒ Starting and 
stopping the engine. A valid vehicle key must be located in the vehicle interior. 

Lock the vehicle. When the anti-theft alarm is switched on, interior monitoring and the anti-tow 
alarm are also active.
Temporarily switching off the interior monitoring system and anti-tow 
alarm
Depending on the vehicle equipment, the interior monitoring system and anti-tow alarm can be 
switched off temporarily by means of the  button or the Infotainment system ⇒ Operation 
and display in the Infotainment system.
•Switch off the ignition and open the driver door.
•Press the  button. A yellow indicator lamp  in the button lights up.
•Close all doors and the boot lid.
•Lock the vehicle using the vehicle key.
Press the  button again before locking the vehicle to reactivate interior monitoring and the 
anti-tow alarm.
•Switch on the ignition.
•Deactivate interior monitoring and the anti-tow alarm in the Infotainment system ⇒ Operation 
and display in the Infotainment system.
•Close all doors and the boot lid.
•Lock the vehicle using the vehicle key.
The interior monitoring system and anti-towing alarm are deactivated until the next time the vehicle 
is locked.
We recommend deactivating interior monitoring and the anti-tow alarm in the following situations:
•If any people or animals are to remain inside the vehicle.
•If the vehicle is to be loaded onto another vehicle.
•If the vehicle is being transported.
•If the vehicle is going to be towed with one axle off the ground.
•If the vehicle is to be parked in a two-storey garage.
•If the vehicle is to be parked in a car wash.
Risk of false interior monitoring alarms
The interior monitoring system functions only when the vehicle is completely closed. Comply with 
legal regulations. A false alarm can be triggered in the following situations:
•If one or more windows or the glass roof are fully or partially open.
•If lightweight items such as loose pieces of paper or items hung from the interior mirror are left 
in the vehicle.
•If a mobile telephone that is left in the vehicle vibrates.
•If the vehicle is being transported.
•If the vehicle is being parked in a two-storey garage.
•If the vehicle is in a car wash.
Permanent deactivation of interior monitoring and the anti-tow alarm is not possible.
If doors or the boot lid are still open when the anti-theft alarm is activated, only the anti-theft 
alarm is activated. Interior monitoring and the anti-tow alarm are not activated until all doors and the 
boot lid are closed.
SAFELOCK is also deactivated when the interior monitoring system and anti-tow alarm are 
switched off ⇒ SAFELOCK.
Locking the vehicle after the airbag has been triggered
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The entire vehicle is unlocked if the airbags are activated during an accident. Depending on the 
extent of the damage, the vehicle can be locked as follows after an accident:
•Switch the ignition off and then back on again.
Troubleshooting
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Fault in locking system: red LED flashes at short intervals and then lights up continuously. Go to a 
qualified workshop. 

•Briefly press and hold the  button on the vehicle key to unlock the boot lid.
•OR: pull the  button in the driver door upwards ⇒ Fig. 71.
•OR: press the button in the boot lid ⇒ Fig. 72.
The boot lid will then open.
Closing the boot lid electrically
•Press the  button in the open boot lid.
•OR: pull the  button in the driver door upwards.
•OR: briefly press and hold the  button on the vehicle key.
•OR: close the boot lid by moving it manually until the boot lid closes by itself.
The boot lid is closed.
Interrupting the opening or closing procedure
•Press one of the  buttons during the opening or closing procedure.
The boot lid can now be moved by hand. You will need to use increased force to do this.
Pressing the  button again moves the boot lid back into the starting position.
Signal tones
If the boot lid is opened or closed from the vehicle interior or using the vehicle key, signal tones will 
sound.
Changing and storing the opening angle
If the area behind or above the vehicle is smaller than the path of the boot lid, the opening angle of 
the boot lid can be changed.
•Stop the opening procedure at the desired open position (at least half openyf .
•In the opened boot lid, press and hold the  button until the hazard warning lights 
flash.
The changed opening angle will be stored.
The hazard warning lights flash and an acoustic signal sounds to confirm that the changed opening 
angle has been stored.
Resetting and storing the opening angle
To reset the opening angle so that the boot lid opens fully again, press the open boot lid upwards 
with your hand up to the limit position. You will need to use increased force to do this.
In the opened boot lid, press and hold the  button until the hazard warning lights flash.
The opening angle will be reset.
The hazard warning lights flash and an acoustic signal sounds to confirm that the opening angle 
has been reset.
Boot lid with movement sensor (Easy Openyf
Fig. 73 Sensor-controlled luggage compartment opener (Easy Openyf .
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The boot lid can be unlocked and opened with a foot movement if there is a valid vehicle key in the 
operating range of the boot lid.
Before opening or closing the boot lid, please check that there is enough space to open 
and close it, for example when in a garage.
NOTICE 

Massage function
Fig. 95 In the lower area of the driver seat: button for massage function.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
When the massage function is switched on, the lumbar support moves and massages the lumbar 
region.
The in/out position of the lumbar support can be adjusted using the appropriate switch during a 
massage ⇒ Sitting position.
Switching the massage function on or off
To switch on, press the  button in the seat control panel. To switch off, press the 
button again.
The massage function is switched off automatically after approximately ten minutes.
Lights
Turn signals
Switching turn signals on and off
Fig. 96 On left of the steering column: turn signal and main beam lever.
•Switch on the ignition.
•Move the turn signal and main beam lever from the centre position to the following position:
Right turn signal. 
Left turn signal. 
•Return the turn signal and main beam lever to the basic position in order to switch off the turn 
signal.
Go to a qualified workshop and have the vehicle checked if the acoustic signal does not sound 
when a turn signal is switched on.
The front centre armrest can obstruct the driver's arm movements. This can cause 
accidents and severe injuries.
•Always keep the stowage compartments in the centre armrest closed while the vehicle 
is in motion.
•Never transport an adult or child on the centre armrest. An incorrect seating position 
can cause serious injury.
WARNING
The rear centre armrest must always be folded up while the vehicle is in motion in order to 
reduce the risk of injury.
•The middle seat on the rear bench seat must never be used when the centre armrest is 
folded down – neither by adults nor children. An incorrect sitting position can cause 
severe injuries.
WARNING 

Convenience turn signal
To operate the convenience turn signal, push the turn signal and main beam lever up or down to 
the point where you meet resistance and then release the lever. The turn signal flashes 3 times.
To cancel the convenience turn signal, immediately move the lever in the opposite direction up to 
the pressure point and then release it.
The convenience turn signal can be activated and deactivated in the Infotainment system in 
the Vehicle settings menu ⇒ Operation and display in the Infotainment system:
The hazard warning lights also work when the ignition is switched off ⇒ In an emergency.
Some settings can be stored in the user accounts of the personalisation function and 
therefore change automatically when the user account changes ⇒ Personalisation.
Vehicle lighting
Switching lights on and off
Fig. 97 Next to the steering wheel: light switch (one variantyf .
Switching lights on
•Switch on the ignition.
•Turn the light switch to the appropriate position.
Automatic headlights: the dipped beams are switched on or off automatically depending on 
the brightness level and the weather ⇒, ⇒ Automatic headlights .The side lights 
and daytime running lights are switched on. The symbol in the light switch lights up green.The 
dipped beam headlights are switched on.
Switching off the lights
•Switch off the ignition.
•Turn the light switch to the appropriate position.
The lights are switched off.Leaving Home function (orientation lightingyf  P D \  E H  V Z L W F K H G  
on ⇒ Coming Home and Leaving Home function (orientation lightingyf.Side lights or 
continuous parking light on both sides of the vehicle switched on ⇒ Switching the parking lights on 
and off. The symbol in the light switch lights up green.Dipped beam switched off – the side 
lights remain on while the vehicle key is in the ignition lock and while the driver door is closed in 
vehicles with Keyless Access.
Daytime running lights
The daytime running lights (dependent on equipment levelyf  F D Q  L Q F U H D V H  W K H  Y L V L E L O L W \  R I  \ R X U  
vehicle in traffic during the day.
The daytime running lights are switched on every time the ignition is switched on when the light 
switch is in position ,   or   (when brightness is detectedyf .
The daytime running lights cannot be switched on or off manually.
Incorrect use of turn signals, a failure to use turn signals, or forgetting to switch off a turn 
signal can confuse other road users. This can lead to accidents and serious injuries.
•Always activate the turn signal in good time when changing lanes and performing 
overtaking or turning manoeuvres.
•Always switch off the turn signal once the lane change or overtaking or turning 
manoeuvre has been completed.
WARNING