2021 VOLKSWAGEN T-ROC towing

The content of the vehicle toolkit varies according to the vehicle equipment level ⇒ Fig. 162 . The
following describes the maximum scope.
Key to ⇒ Fig. 162 :
Screwdriver with hexagon socket in the handle for unscrewing or tightening slackened wheel
bolts. The screwdriver blade is reversible. The screwdriver may be stowed under the box spanner.
Adapter for the anti-theft wheel bolt. Volkswagen recommends that you carry the wheel bolt
adapter in the vehicle toolkit at all times. The code number of the anti-theft wheel bolt is engraved
on the front of the adapter. You will need this number to replace the adapter if lost. Make a note of
the code number for the anti-theft wheel bolt and keep it in a safe place – but not inside the vehicle.
Removable towing eye.
Wire hook for pulling off the centre wheel trims, wheel covers and the wheel bolt caps.
Vehicle jack. Before you repack the jack, you must fully wind in the claw.
Box spanner for wheel bolts.
Crank.
Vehicle jack: maintenance
There are no maintenance cycles for the vehicle jack. Grease it with universal lubricant when
necessary.
Wiper blades
Service position

Fig. 163 Wiper blades in service position.
The windscreen wiper arms can be lifted off the windscreen when in the service position. Proceed as
follows to move the wipers to the service position ⇒ Fig. 163 :
Activating service position
⇒ In the engine compartment .

on.
p leads should be removed only in the order D – C – B –
A⇒ Fig. 177 .
-volt vehicle battery checked.

WARNING
Jump starting the vehicle incorrectly can cause the 12-volt vehicle battery to explode, which can lead
to serious injuries. Please note the following in order to reduce the risk of the 12-volt vehicle battery
exploding:
-volt vehicle battery and the electrical system can cause serious chemical burns,
fire or electric shocks. Always read the warnings and safety information before carrying out any kind
of work on the 12-volt vehicle battery ⇒ 12-volt vehicle battery .
-volt vehicle
battery.
h the leads in the correct order – the positive lead first, followed by the negative.

-insulated parts of the battery clamps must not be allowed to touch. The jump lead
attached to the positive terminal on the 12-volt vehicle battery must not touch electrically
conductive parts of the vehicle.
-volt vehicle battery, using a torch if necessary. If it is light
yellow or colourless, do not jump start the vehicle. Seek expert assistance.
-volt vehicle battery. The hydrogen gas
emitted from the 12-volt vehicle battery could be ignited by sparks.
g if the 12-volt vehicle battery is damaged or if it is or has ever been
frozen.

NOTICE
Once the vehicle has been successfully jump-started, go to a qualified workshop and have the 12-
volt vehicle battery checked.
Tow-starting or towing
Introduction
This chapter contains information on the followingsubjects:
⇒ Notes on tow-starting and towing 

⇒ Tow-starting 
⇒ Towing 
⇒ Fitting the rear towing eye 
⇒ Fitting the front towing eye 
Towing requires some experience, especially when using a tow rope. Both drivers should be familiar
with the technique required for towing. Inexperienced drivers should not attempt to tow.
Ensure that no excessive pulling forces occur and take care to avoid jerking movements. When
towing offroad, there is always a risk of overloading the anchorage points.
Observe any legal requirements when towing or tow-starting.
Tow-starting
Tow-starting describes the procedure for starting the vehicle by moving it using another towing
vehicle.
The vehicle can be tow-started with a tow-bar or a tow-rope.
Towing
Towing is where a vehicle that cannot be driven is pulled with the aid of another vehicle.
The vehicle can be towed with a tow-bar or a tow-rope. When the engine is stopped, the gearbox is
not lubricated sufficiently at higher speeds and over long distances:
km/h (30 mph).
km.
Tow rope, tow bar
It is easier and safer to tow a vehicle with a tow bar. Use a tow rope only if you do not have a tow
bar.
The tow rope should be slightly elastic to reduce the strain on both vehicles. It is advisable to use a
tow rope made of synthetic fibre or similarly elastic material.
Towing with a tow truck
If your vehicle is to be raised on one axle for towing, this may only be done using the following axles
according to the gearbox/drive combination:
Front-wheel drive
Manual gearboxFront or rear axleAutomatic gearboxFront axle

WARNING
If a vehicle is being towed, the vehicle handling and braking efficiency will change significantly.

WARNING
Never tow a vehicle that has no power supply.
assistance.

NOTICE
When pushing the vehicle by hand, do not press on the tail light clusters, the side spoilers on the
rear window, the rear spoiler or large panels. This could damage the vehicle and the rear spoiler
could become detached.

NOTICE
Remove and install the cover and the towing eye carefully so as to avoid damage to the vehicle, e.g.
the paintwork.
Notes on tow-starting and towing
First read and observe the introductoryinformation and safety warnings⇒Introduction 
It is still possible to activate the turn signals in a vehicle that is being towed, even if the hazard
warning lights are switched on. To do this, operate the turn signal lever in the required direction
while the ignition is switched on. The hazard warning lights will not flash while the turn signal is
being used. The hazard warning lights will start flashing again automatically as soon as the turn
signal lever is moved back to the neutral position.
When should your vehicle not be tow-started or towed?

an 50 km.
accident.
If the vehicle cannot be towed on its own four wheels due to one of the above conditions, seek
expert assistance and have the vehicle transported on a recovery vehicle if necessary.
Tow-starting
First read and observe the introductoryinformation and safety warnings⇒Introduction 
Preparations for tow-starting
Vehicles with an automatic gearbox:

For technical reasons, your vehicle must not be tow-started. Attempt to start the engine by jump
starting ⇒ Jump starting .
Vehicles with a manual gearbox:
Tow-starting is generally not recommended. If the engine does not start, first attempt to start the
engine by jump starting ⇒ Jump starting . Please note that the maximum tow-starting distance for
petrol engines is 50 m.
-rope or the tow-bar only to the towing eyes provided ⇒ Fitting the rear towing
eye  or ⇒ Fitting the front towing eye .
warning lights.



utral to prevent
driving into the towing vehicle.

NOTICE
When tow-starting, unburnt fuel can enter the catalytic converter and damage it.
Towing
First read and observe the introductoryinformation and safety warnings⇒Introduction 
Preparations
h the tow-rope or the tow-bar only to the towing eyes provided ⇒ Fitting the rear towing
eye  or ⇒ Fitting the front towing eye  or to the towing bracket ⇒ Trailer towing .
-rope is not twisted. Otherwise a towing eye may become unscrewed
during towing.
regulations to the contrary.

Pulling vehicle (front)
tow-rope must be taut before you drive off properly.

Vehicles with a manual gearbox:

Pulled vehicle (rear)
Ensure that the ignition is switched on so that the steering wheel is not locked and so that you can
indicate, sound the horn and operate the wipers if necessary.
the
ignition is switched on and the vehicle is rolling. Otherwise you must press the brake pedal with
significantly more force and also use more effort for steering.

-rope is always taut.
ox in neutral or select the selector lever position N.
Fitting the rear towing eye

Fig. 178 On the right-hand side of the rear bumper: removing the cover.

Fig. 179 On the right-hand side of the rear bumper: screwed-in towing eye.
First read and observe the introductoryinformation and safety warnings⇒Introduction 
The towing eye must always be kept in the vehicle.
In vehicles with a factory-fitted towing bracket, there is no mounting for the screw-in towing eye
behind the cover. To tow, swivel out or fit and use the ball head ⇒ Trailer towing .

Comply with the notes on towing ⇒ Notes on tow-starting and towing .
Fitting the rear towing eye
⇒ Vehicle toolkit .
area of the cover ⇒ Fig. 178  in the direction of the arrow to release the cover.

⇒ Fig. 179  and tighten as far as it will go ⇒ .
Use a suitable object to screw the towing eye fully and securely into the mounting.
clockwise.
-clockwise.

compartment.

NOTICE
urely into the mounting. Otherwise, the
towing eye can be torn out of the mounting when the vehicle is being tow-started or towed.
-fitted towing bracket must be towed only using tow bars that are specially
designed for fitting to a ball coupling. If you use an unsuitable tow bar, the ball coupling and the
vehicle could be damaged. You should use a tow rope instead.
Fitting the front towing eye

Fig. 180 In the front bumper on the right: removing the cover.

Fig. 181 In the front bumper on the right: screwing in the towing eye.
First read and observe the introductoryinformation and safety warnings⇒Introduction 
The towing eye must always be kept in the vehicle.
The towing eye is screwed into a mounting behind a cover on the right of the front bumper
⇒ Fig. 180 .
Comply with the notes on towing ⇒ Notes on tow-starting and towing .
Fitting the front towing eye
⇒ Vehicle toolkit .
e cover ⇒ Fig. 180  (arrow) to release the cover.
⇒ Fig. 180  (arrow) to release the cover.

ting ⇒ Fig. 181  and tighten as far as it will go ⇒ .
Use a suitable object to screw the towing eye fully and securely into the mounting.
-clockwise.
spective recess and press in until it engages.
compartment.

NOTICE
The towing eye must always be screwed fully and securely into the mounting. Otherwise, the towing
eye can be torn out of the mounting when the vehicle is being tow-started or towed.
Checking and refilling
In the engine compartment
Safety notes for working in the engine compartment