Fig. 68 On the steering wheel: 9 o'clock and 3 o'clock position.
Adjust the steering wheel position before setting off and only when the vehicle is stationary ⇒ .
Push down the lever ⇒ Fig. 67① .
Adjust the steering wheel so that you can hold it with both hands at its circumference at the 9
o'clock and 3 o'clock positions with your arms slightly bent ⇒ Fig. 68 .
Push the lever up firmly until it is flush with the steering column trim ⇒ .
WARNING
Incorrect use of the steering column position adjustment and incorrect adjustment of the steering
wheel can cause serious or fatal injuries.
After adjusting the steering column, always move lever ⇒ Fig. 67① up so that it engages securely.
This prevents the steering column from moving spontaneously while the vehicle is in motion.
Never adjust the steering wheel when the vehicle is in motion. If you determine that a readjustment
is necessary when driving, stop the vehicle safely and adjust the steering wheel to the correct
position.
The steering wheel must always point towards the chest and not towards the face. This ensures that
the driver front airbag provides maximum protection in the event of an accident.
While driving, always keep both hands on the outside of the steering wheel at the 9 o'clock and 3
o'clock positions⇒ Fig. 68 . This reduces the risk of injury if the driver front airbag is triggered.
Never hold the steering wheel at the 12 o'clock position, or in any other manner, e.g. at the hub of
the steering wheel. If the driver front airbag is triggered, you could sustain serious injuries to the
arms, hands and head.
Seats and head restraints
Front seats
Introduction
This chapter contains information on the followingsubjects:
Operate the lever to adjust the lumbar support.
Take your weight off the backrest and turn the handwheel to adjust the backrest position.
Front passenger seat: take your weight off the backrest and operate the lever to adjust the backrest
position (depending on equipment).
Move the lever up or down, several times if necessary, to adjust the seat height.
Pull the lever to push the front seat forwards or backwards. The front seat must engage after the
lever has been released.
Folding the front passenger seat backrest forwards
Fig. 70 Front passenger seat: folding backrest forwards.
First read and observe the introductoryinformation and safety warnings⇒Introduction
The front passenger seat backrest can be folded forwards to a horizontal position.
The front passenger front airbag must be switched off if any items are to be transported on the front
passenger seat when folded forwards ⇒ Airbag system .
Folding the front passenger seat backrest forwards
Remove any items from the front passenger seat cushion ⇒ .
Lower the front passenger seat down as far as possible.
Push the front passenger seat as far back as possible.
Push the head restraint all the way down.
Release the front passenger seat backrest in the direction of the arrow ⇒ Fig. 70① .
Fold the front passenger seat backrest forwards in the direction of the arrow ⇒ Fig. 70② until it is
horizontal.
When it is folded down, the front passenger seat backrest must engage securely into place.
Folding back the front passenger seat backrest
When folding back, make sure that there are no items or body parts in the area of the hinges.
To fold back, release the front passenger seat backrest again ⇒ Fig. 70① .
Fold back the front passenger seat backrest so that it is upright.
When it is folded up, the front passenger seat backrest must engage securely into place.
WARNING
Serious injuries could be caused if the front passenger seat backrest is folded forwards and
backwards in an uncontrolled way and without taking due care.
Fold the front passenger seat backrest forwards and backwards only when the vehicle is stationary.
When folding the front passenger seat backrest forwards, always make sure that there are no
people, animals or objects in its path.
The front airbag must be switched off and the PASSENGER AIR BAG indicator lamp must be
lit for as long as the front passenger seat backrest is folded forwards.
When folding forwards and backwards, keep all hands, fingers, feet and other body parts away from
the seat hinges and seat release mechanism.
Floor mats or other objects could get caught in the hinges on the front passenger seat backrest. This
could cause the front passenger seat backrest to fail to engage securely when it is returned to the
upright position.
When being folded back, the front passenger seat backrest must be securely locked in the upright
position. If the front passenger seat backrest is not locked properly, it could move suddenly and
cause serious injuries.
WARNING
The open seat anchorages and hinges of the folded front passenger seat backrest can cause serious
injuries in the event of a sudden braking manoeuvre or accident.
Never transport either adults or children on the front passenger seat if the front passenger seat
backrest is folded forwards.
If the front passenger seat backrest is folded forwards, you must use only the rear seat behind the
driver seat. This also applies to children in child seats.
Rear seats
The airbags and belt tensioners will not work if the ignition is switched off.
The brake servo will not work when the engine is switched off. More force is required on the brake
pedal to stop the vehicle.
If the vehicle key is removed from the ignition, the steering lock may activate and you will no longer
be able to steer the vehicle.
WARNING
The components of the exhaust system become very hot. This can cause fires and serious injuries.
Never park the vehicle so that parts of the exhaust system can come into contact with any
inflammable material underneath the vehicle, e.g. undergrowth, leaves, dry grass, spilt fuel etc.
Never apply additional underseal or anti-corrosion coatings to the exhaust pipes, catalytic
converters, heat shields or particulate filter.
NOTICE
If the vehicle has been driven at high load for a long period, the engine can overheat when it is
switched off. In order to avoid damage to the engine, allow the engine to run in neutral position for
approximately 2 minutes before switching it off.
After the engine is switched off, the radiator fan in the engine compartment may run on for some
minutes, even if the ignition is switched off or the vehicle key has been removed. The radiator fan
will switch itself off automatically.
Electronic immobiliser
The immobiliser helps to prevent the engine from being started and driven with an unauthorised
vehicle key.
There is a chip in the vehicle key. The immobiliser is automatically deactivated by this when a valid
vehicle key is inserted in the ignition lock.
The electronic immobiliser is automatically activated when the vehicle key is removed from the
ignition lock. In vehicles with Keyless Access, the vehicle key must be outside the vehicle.
The engine can be started only using a Volkswagen Genuine vehicle key with the correct code.
Coded vehicle keys are available from a Volkswagen dealership.
Problem-free operation of the vehicle is guaranteed only with Volkswagen Genuine vehicle keys.
Troubleshooting
The instrument cluster shows the status of the start/stop system each time the button is pressed.
If the start/stop system has switched the engine off, it will start again as soon as the system is
deactivated manually with the button.
Always deactivate the start/stop system manually when driving through water.
Start/stop mode when Adaptive Cruise Control (ACC) is active
The engine will be switched off after the Adaptive Cruise Control (ACC) has brought the vehicle to a
standstill via an active braking intervention ⇒ Adaptive Cruise Control (ACC) .
The engine will be switched off after the Adaptive Cruise Control (ACC) has brought the vehicle to a
standstill via an active braking intervention ⇒ Adaptive Cruise Control (ACC) .
Vehicles with dual clutch gearbox DSG: when adaptive cruise control (ACC) is activated, the
dual clutch gearbox DSG® can switch to coasting mode.
Vehicles with dual clutch gearbox DSG: when adaptive cruise control (ACC) is activated, the
dual clutch gearbox DSG® can switch to coasting mode.
In the following instances, the engine will restart when the Adaptive Cruise Control (ACC) is active:
If the accelerator is depressed.
When the Adaptive Cruise Control (ACC) has resumed speed and distance control.
If the vehicle ahead has moved on.
WARNING
Never switch off the engine or the ignition while the vehicle is in motion. This can lead to a loss of
vehicle control, accidents and serious injuries.
The airbags and belt tensioners will not work if the ignition is switched off.
The brake servo will not work when the engine is switched off. That is why more pressure on the
brake pedal is needed to brake the vehicle when the engine is switched off.
The power steering will not work when the engine is not running. More power is needed to steer the
vehicle when the engine is switched off.
When the ignition is switched off, the steering lock may activate and you will no longer be able to
steer the vehicle.
The start/stop system must be deactivated if work is to be carried out in the engine compartment.
NOTICE
Electronic differential lock (EDL and XDS)
EDL brakes a spinning wheel automatically and distributes the drive force to the other drive wheels.
The EDL switches off automatically under unusually heavy loads to prevent the brake from
overheating. The EDL switches back on again automatically as soon as the brake has cooled down.
XDS improves traction in order to keep the vehicle on its intended course.
Automatic Post-Collision Braking System
In the event of a collision, the Automatic Post-Collision Braking System can help the driver to reduce
the risk of skidding, and the danger of secondary collisions, through automatic braking.
The Automatic Post-Collision Braking System functions only for collisions that are detected as a
collision by the airbag control unit.
The vehicle is braked automatically if the required systems have not been damaged in the collision
and have remained functional.
The following actions override automatic braking in the event of a collision:
When the driver depresses the accelerator.
When the brake pressure transmitted through the depressed brake pedal is greater than the brake
pressure provided by the system.
WARNING
The intelligent technology used in brake support systems cannot overcome the laws of physics, and
functions only within the limits of the systems. Driving fast on icy, slippery or wet roads can lead to a
loss of control of the vehicle and could cause serious injury to the driver and passengers.
Always adapt your speed and driving style to suit visibility, weather, road and traffic conditions. Do
not let the extra safety afforded by the brake support systems ABS, BAS, EDL, TCS and ESC tempt you
into taking any risks when driving.
The brake support systems cannot overcome the laws of physics. Slippery and wet roads will remain
dangerous, even when the ESC and other systems are active.
Driving too fast on wet roads can cause the wheels to lose contact with the road surface and
aquaplane. The vehicle cannot be braked, steered or controlled once it has lost contact with the
road surface.
Brake support systems cannot prevent an accident if, for example, you are driving too close to the
vehicle in front or are driving too fast for the individual situation.
Although the brake support systems are very effective and can help to control the vehicle in difficult
driving situations, please always remember that the driving stability of the vehicle depends on the
tyre grip.
Incorrect cleaning and care can cause vehicle damage.
nges etc. under any circumstances.
1) Mild soap solution: a maximum of two tablespoons neutral soap diluted in one litre of water.
Accessories, modifications, repairs and renewal of parts
Accessories and replacement parts
Volkswagen recommends that you seek advice from a Volkswagen dealership before purchasing
accessories, replacement parts or servicing materials, e.g. if the vehicle is to be retrofitted with
accessories or if parts need to be replaced. Volkswagen dealerships can recommend accessories,
replacement parts and service fluids suitable for your requirements. They can also provide
information regarding official regulations.
Volkswagen recommends that you use only approved Volkswagen accessories and Volkswagen
Genuine Parts®. These parts and accessories have been specially tested by Volkswagen for
suitability, reliability and safety. Volkswagen dealerships are also qualified to install them correctly.
Although the market is constantly scrutinised, Volkswagen cannot assume responsibility for the
reliability, safety and suitability of products Volkswagen has not approved. Volkswagen can
therefore assume no responsibility for these parts even if they have been approved by an official
testing agency or are covered by an official approval certificate.
Any retrofitted equipment which has a direct effect on the control of the vehicle must be approved
by Volkswagen for use in your vehicle and bear the e mark (the European Union's approval symbol).
These devices include cruise control systems or an electronically controlled suspension.
Any additional electrical components fitted that do not serve to control the vehicle itself must bear
the mark (manufacturer conformity declaration in the European Union). Such devices include
refrigerator boxes, computers and ventilator fans.
WARNING
Incorrectly performed repairs or modifications to your vehicle can impair the effectiveness of the
airbags and cause malfunctions, accidents and fatal injury.
re or position objects, e.g. telephone holders, in the deployment zone of the airbags
since these objects can cause serious or fatal injuries if the airbags are triggered.
Repairs and technical modifications
Repairs and technical modifications must always be carried out according to Volkswagen
specifications⇒ .
Unauthorised modifications to the electronic components or software in the vehicle may cause
malfunctions. As the electronic components are linked together in networks, these faults may
indirectly affect the operation of other systems. This can seriously impair safety, lead to excessive
wear of components, and also invalidate the type approval for the vehicle.
e.g. temperature, rain.
As well as performing the actual control functions, these data are also used to detect and rectify
faults and help Volkswagen to improve vehicle functions. The majority of these data are temporary
and are only processed within the vehicle itself. Only a very small amount of data is stored in the
event memories or possibly on the vehicle key.
Reading out the vehicle's event memory
There is a diagnostic interface in the vehicle interior for reading out the event memories (on-board
diagnosis) ⇒ .
If you have service work performed on your vehicle, the technical data can be read out of the vehicle
together with the vehicle identification number by service employees, e.g. workshops, or third
parties such as breakdown services. Service work includes, for example, repairs, maintenance,
warranty work or quality assurance measures. The service workshop or third party collects,
processes and uses the data. The data document the vehicle's technical status, help in
troubleshooting and in improving quality and may be sent to Volkswagen in some cases.
Furthermore, the manufacturer is subject to legal product safety requirements. To make sure it
complies with these requirements, the manufacturer requires technical data from the vehicles.
Event memories in the vehicle can be reset by a service workshop as part of repair or service work.
The event memory should be read out and reset only by a qualified workshop. Additional
information on the stored data is available from the qualified workshop.
After a fault has been rectified, the information in the memory relating to the fault is deleted. Other
memory content is overwritten on an ongoing basis.
Event data recorder
This vehicle is equipped with an event data recorder. The main task of an event data recorder is to
record data in particular accident scenarios or accident-like situations, e.g. in the event of airbags
being triggered or a collision with an obstacle on the road. These data help in analysis of how a
vehicle system behaved in these situations. The event data recorder records data relating to driving
dynamics and the restraint system for a short period of 10 seconds or less. This information includes,
for example:
of the driver and front passenger were fastened.
These data help to obtain a better understanding of the circumstances in the situations where
accidents and injuries have occurred.
Data from driver assist systems are also recorded. In addition to information about whether the
systems were switched on or off, available only to a restricted extent or inactive, it is also possible to
determine whether these functions steered, accelerated or braked the vehicle in the above-
described situations. Depending on the vehicle equipment, these systems include the following: