2021 VOLKSWAGEN EOS lock

Selector lever position
Designation Meaning ⇒ 
R Reverse The reverse gear is engaged. Shift into Reverse only when the vehicle is not moving.
N Neutral Transmission is in Neutral position. No power is transmitted to the wheels and no engine braking is available.
D Drive (standard driving position) All forward gears shift up and down automatically. The transmission shifts as needed depending on engine load, individual driving style, and vehicle speed.
S Sport Drive (Sport driving position) All forward gears automatically upshift later and downshift earlier than in the D (Drive) position, to take full advantage of the engine's power reserves. The transmission shifts as needed depending on engine load, individual driving style, and vehicle speed.
Automatic Shift Lock (ASL)
The Automatic Shift Lock (ASL) in Park (P) and Neutral (N) prevents drive positions from being engaged inadvertently, which would cause the vehicle to move.
To release the ASL, depress and hold the brake pedal with the ignition switched on. Press the release button on the selector lever at the same time.
The ASL is not engaged if the selector lever is moved quickly through Neutral (N) (e.g., when shifting from Reverse (R) to Drive (D)). This makes it possible to “rock” the vehicle backwards and forwards if it is stuck in snow or mud. The ASL engages automatically if the brake pedal is not depressed and the lever is in Neutral (N) for more than about 1 second and the vehicle is traveling no faster than about 3 mph (5 km/h).
In rare cases, the ASL may not engage on vehicles with DSG® Direct Shift Gearbox. If this happens, power to the drive wheels will be interrupted to prevent the vehicle from moving unexpectedly. The green indicator light k will blink and a text message will be displayed. To engage the Automatic Shift Lock (ASL):
x Depress and then release the brake pedal. Try to engage the ASL again.
WARNING
Moving the selector lever to the wrong position can cause loss of vehicle control, a collision, and serious personal injury.
x Never accelerate when moving the selector lever.
x When the engine is running and a drive position is engaged, the vehicle will start to move as soon as the brake pedal is released.
x Never shift into Reverse or Park when the vehicle is moving.

Lights up Possible cause Proper response
D
Power steering assist is reduced.
Stop, restart the engine, and drive a short distance. If the yellow warning light does not come on again, you do not need to have the steering system checked. Otherwise, have the steering checked immediately by an authorized Volkswagen dealer or an authorized Volkswagen Service Facility.
Vehicle battery was disconnected and has been reconnected. Drive a short distance at about 10–12 mph (15–20 km/h).

Flashes Possible cause Proper response
D Electronic steering column lock malfunction.

To help make it more difficult to steal your vehicle, you should always make sure the steering column is locked before leaving the vehicle.
Electronic steering column lock
Vehicles with Keyless Access: The steering column is locked if the driver door is opened with the ignition switched off. The vehicle must be standing still and the transmission must be in Park (P) on an automatic transmission vehicle.
If the driver door is opened before the ignition is switched off, the electronic steering column lock is activated only after the vehicle has been locked with the vehicle key or via the sensor in the door handle.
Mechanical steering column lock
Vehicles without Keyless Access: The steering column is locked if the vehicle is stationary and the vehicle key is removed from the ignition switch.

Engaging the steering column lock Disengaging the steering column lock
Parking the vehicle Turn the steering wheel slightly to take pressure off the steering column lock.
Remove the vehicle key. Insert the vehicle key into the ignition switch.
Turn the steering wheel slightly until you hear the steering column lock engage.
Hold the steering wheel in this position and turn the ignition switch.

Power steering
Power steering automatically adjusts to driving speed, steering torque, and the steering angle of the wheels. Power steering works only when the engine is running.
If power steering is reduced or lost completely, it will be much harder to steer and control the vehicle.
Counter-steering assistance
Counter-steering assistance is part of Electronic Stability Control (ESC). This feature makes it easier for the driver to control the vehicle in difficult situations. For example, if you have to brake hard on a surface that provides uneven traction, the vehicle could pull to the right or left. ESC detects this
situation and helps the driver counter-steer with additional steering power ⇒ .
WARNING
The counter-steering assistance in ESC can do no more than help the driver steer in difficult situations. The driver must still control the vehicle. The vehicle does not steer by itself with this feature!
NOTICE
If the ignition is off, the steering column lock will engage and the vehicle cannot be steered. For this reason, you must leave the ignition on when going through an automatic car wash, for example, so that the wheels will still steer.

WARNING
Parking improperly can cause serious personal injury.
x Never remove the key from the ignition switch while the vehicle is moving or rolling to a stop. The steering wheel will lock and you will not be able to steer or control the vehicle.
x Never park the vehicle where the hot exhaust system or catalytic converter could ignite flammable materials, such as brush, leaves, dry grass, spilled fuel, etc.
x Always apply the parking brake when parking your vehicle.
x Improper use of the parking brake can seriously injure you and your passengers.
x Never use the parking brake to slow down the vehicle when it is moving, except in an emergency. The stopping distance is much longer because only the rear wheels are braked. Always use the foot brake to stop the vehicle.
x Never activate the throttle manually from the engine compartment when the engine is running and the automatic transmission is in gear. The vehicle will start to move as soon as the engine speed increases even if the parking brake is on.
x Never leave children or anyone who cannot help themselves behind in the vehicle. They could release the parking brake and move the gear selector lever or gear shift, which could cause the vehicle to start moving. This can lead to a crash and serious personal injuries.
x Always take the key with you when you leave the vehicle. The engine can be started and vehicle systems such as the power windows can be operated, leading to serious personal injury.
x Never leave children, disabled persons, or anyone who cannot help themselves in the vehicle. The doors can be locked with the remote control vehicle key, trapping passengers in the vehicle in an emergency. For example, depending on the time of year, people trapped in the vehicle can be exposed to very high or very low temperatures.
x Heat buildup in the passenger and luggage compartment of a parked vehicle can result in temperatures in the vehicle that are much higher than the outside temperatures, particularly in summer. Temperatures can quickly reach levels that can cause unconsciousness and death, particularly to small children.
NOTICE
x Always be careful when you park in areas with parking barriers or high curbs. These vary in height and could damage your bumper and related parts if the front of your vehicle hits a barrier or curb that is too high while you are getting into or out of a parking spot. To help prevent damage, stop before the tires of your vehicle touch a parking barrier or curb.
x Always be careful when you enter a driveway or drive up or down steep ramps or over curbs or other obstacles. Parts of the vehicle close to the ground may be damaged (such as bumper covers, spoilers, and parts of the engine, suspension, and exhaust systems).
Warning and indicator lights

WARNING
Failure to heed warning lights and instrument cluster text messages can cause the vehicle to break down in traffic and result in a collision and serious personal injury.
x Never ignore warning lights or text WARNINGS.
x Always stop the vehicle as soon as it is safe to do so.
WARNING
Driving with bad brakes can cause a collision and serious personal injury.
x If the brake warning light "2!+% or Hdoes not go out, or comes on when driving, either the brake fluid level in the reservoir is too low or there is a fault in the brake system. Stop the vehicle as soon as you can do so safely and get expert assistance, Brake fluid.
x If the brake warning light "2!+% or Hcomes on at the same time as the ABS warning light !"3 or J,j, the ABS may not be working properly. This could cause the rear wheels to lock up relatively quickly during braking. Rear wheel brake lock-up can cause loss of vehicle control.
x If you believe the vehicle is safe to drive, drive slowly and very carefully to the nearest authorized Volkswagen dealer, authorized Volkswagen Service Facility, or other qualified workshop and have the brake system inspected. Avoid sudden hard braking and steering.
x If the ABS indicator light !"3 or J,does not go out, or if it comes on while driving, the ABS system is not working properly. The vehicle can then be stopped only with the standard brakes (without ABS). You will not have the protection ABS provides. Contact your authorized Volkswagen dealer or an authorized Volkswagen Service Facility as soon as possible.
x If the symbol "2!+% 7%!2 or Ilights up in the instrument cluster display, whether alone or together with a text message, immediately contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility to have the brake pads checked and, if necessary, replaced.
NOTICE
Failure to heed warning lights or text WARNINGS can result in vehicle damage.
Parking brake

Fig. 132 Between the front seats: Parking brake.

x Lock the vehicle.
On hills
Before stopping the engine, turn the steering wheel so that, if the vehicle starts to roll, its front wheels will roll into the curb:
x Facing downhill, turn the front wheels so that they point toward the curb.
x Facing uphill, turn the front wheels so that they point away from the curb.
WARNING
The vehicle exhaust system and the catalytic converter get very hot. They can cause fires and serious personal injury.
x Never park where the hot exhaust system could ignite flammable materials, such as brush, leaves, dry grass, spilled fuel, etc.
NOTICE
x Always be careful when you park in areas with parking barriers or high curbs. These vary in height and could damage your bumper and related parts if the front of your vehicle hits a barrier or curb that is too high while you are getting into or out of a parking spot. To help prevent damage, stop before the tires of your vehicle touch a parking barrier or curb.
x Always be careful when you enter a driveway or drive up or down steep ramps or over curbs or other obstacles. Parts of the vehicle close to the ground may be damaged (such as bumper covers, spoilers, and parts of the engine, suspension, and exhaust systems).
x Always close the CSC roof before leaving the vehicle and when it may rain or snow. If the CSC roof is open, rain or snow can damage the vehicle interior and can cause extensive damage to the electrical system.
About the brakes

slush or snow, ESC cannot perform the same way it would on a dry surface. If the vehicle “hydroplanes” (rides on a cushion of water instead of the road surface), ESC will not be able to help you steer the vehicle because contact with the pavement has been interrupted and the vehicle cannot be braked or steered. During fast cornering, particularly on winding roads, ESC cannot always deal as effectively with difficult driving situations as it can at lower speeds.
Always adjust your speed and driving style to visibility, road, traffic, and weather conditions. ESC cannot override the vehicle's physical limits, increase the available traction, or keep a vehicle on the road if road departure is a result of driver inattention. Instead, ESC improves the possibility of keeping the vehicle under control and on the road during extreme maneuvers by using the driver's steering inputs to help keep the vehicle going in the intended direction. If you are traveling at a speed that causes you to run off the road before ESC can provide any assistance, you may not experience the benefits of ESC.
ESC includes and/or works together with the ABS, BAS, ASR, EDL, and XDL systems (see below). ESC is switched on all the time. In certain situations when you need less traction or additional traction
cannot be achieved, you can switch off ASR by pressing the mbutton ⇒ fig. 133. Be sure to switch ASR on again when you no longer need less traction.
Anti-Lock Brake System (ABS)
ABS helps to keep the wheels from locking up and helps to maintain the driver's ability to steer and control the vehicle. This means the vehicle is less likely to skid, even during hard braking:
x Push the brake pedal down hard and hold it there. Don't take your foot off the pedal or reduce the force on the pedal!
x Do not “pump” the brake pedal or let up on it!
x Steer the vehicle while pushing down hard on the brake pedal.
x ABS stops working if you release or let up on the brake.
When ABS is doing its job, you will notice a slight vibration through the brake pedal and hear a noise. ABS cannot shorten the stopping distance under all conditions. The stopping distance may even be longer, for instance, when driving on gravel or on newly fallen snow covering an icy or slippery surface.
Brake Assist (BAS)
The Brake Assist System can help to reduce stopping distances. If you press the brake pedal very quickly, BAS detects an emergency situation. It then very quickly builds up full brake system pressure, maximizing braking power and reducing the stopping distance. This way, ABS can be activated more quickly and efficiently.
Do not reduce pressure on the brake pedal! BAS switches off automatically as soon as you release or let up on the brake.
Anti-Slip Regulation (ASR)
ASR reduces engine power directed to spinning wheels and adjusts power to the road conditions. Even under poor road conditions, ASR can make it easier to get moving, accelerate, and climb hills.
ASR can be switched on or off manually ⇒ page 308, Switching Anti-Slip Regulation (ASR) on and off.
Electronic Differential Lock (EDL and XDL)
EDL is applied during regular straight-line acceleration. EDL gently brakes a drive wheel that has lost traction (spinning) and redirects the drive force to other drive wheels. In extreme cases, EDL automatically switches off to keep the brake from overheating. As soon as the brake has cooled down, EDL automatically switches on again.
XDL is an extension of the Electronic Differential Lock system. XDL does not react to drive wheel slippage when driving straight ahead. Instead, XDL detects slippage of the inside front wheel during fast cornering. XDL applies enough brake pressure to this wheel in order to stop the slippage. This improves traction, which helps the vehicle stay on track.

Brake fluid specifications
Volkswagen has developed a special brake fluid that is optimized for the brake system in your Volkswagen. Volkswagen recommends that you use brake fluid that expressly conforms to quality standard VW Standard 501 14 for optimum performance of the brake system. Check the information on the container for the brake fluid you want to use to make sure it meets the requirements for your vehicle.
Brake fluid that complies with VW Standard 501 14 can be purchased from your authorized Volkswagen dealer or authorized Volkswagen Service Facility.
If this special brake fluid is not available you may – under these circumstances – use another high quality brake fluid that complies with U.S. Federal Motor Vehicle Safety Standard (FMVSS) 116 DOT 4
⇒ .
Please note, however, that not all brake fluids that comply with U.S. Federal Motor Vehicle Safety Standard FMVSS 116 DOT 4 have the same chemical composition. Some of these brake fluids can contain chemicals that could, over time, degrade or damage internal parts of the vehicle’s brake system.
Volkswagen therefore recommends that you use brake fluid that expressly complies with VW Standard 501 14 for optimum brake system performance over the long term.
Brake fluid level
The fluid level in the transparent brake fluid reservoir must always be between the MIN and MAX
marking ⇒ .
On some vehicles, engine components block the view of the brake fluid reservoir and make it impossible to see the brake fluid level. If you cannot clearly see the brake fluid level in the brake fluid reservoir, please see an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
The brake fluid level drops slightly when the vehicle is being used as the brake pads wear and the brakes are automatically adjusted.
Changing brake fluid
Brake fluid must be changed according to the service schedule in your ⇒ booklet Warranty and
Maintenance. Have the brake fluid checked by an authorized Volkswagen dealer or an authorized Volkswagen Service Facility. Refill only with new brake fluid that meets the standards listed above.
WARNING
Brake failure and reduced brake performance can be caused by not having enough brake fluid in the reservoir or by old or incorrect brake fluid.
x Check the brake system and brake fluid level regularly.
x Always change the brake fluid according to the service schedule in your
⇒ booklet Warranty and Maintenance.
x Hard braking with old brake fluid may cause vapor lock. Vapor lock reduces braking performance, increases stopping distances and can even cause total brake failure.
x Always make sure that only the correct brake fluid is used. Only use brake fluid that expressly conforms to VW Standard 501 14 or, if it is not available, only use a high-quality brake fluid that conforms to U.S. Standard FMVSS 116 DOT 4 requirements.
x Using another brake fluid, or one that is not of high quality, can impair the function of the brake system and reduce its effectiveness. If the container does not say that the brake fluid complies with VW Standard 501 14, or U.S. Standard FMVSS 116 DOT 4, do not use it.
x The brake fluid must be new.