2021 VOLKSWAGEN EOS Speed

NOTICE
To help prevent damage to the wiper blades and the wiper motor when it is cold outside, always make sure that blades are not frozen to the windshield before operating the wipers. Using the service position can be helpful in cold weather so the wipers do not freeze to the windshield, Windshield wiper service position.
x If the ignition is switched off while the wipers are running, the wipers will continue at the same wiping speed when the ignition is switched on again. Frost, ice, snow, leaves, and other objects on the windshield can damage the wipers and the wiper motor.
x Remove snow and ice from the wipers before you begin driving.
x If the wiper blades freeze to the windshield, loosen them carefully. Volkswagen recommends using a deicing spray.
NOTICE
Never switch on the windshield wipers when the windshield is dry because the windshield can be scratched.
The windshield wipers work only if the ignition is switched on and the engine hood is closed. The windshield wipers turn off automatically when the engine hood is opened.
The intermittent wiping for the front windshield depends on the driving speed. The higher the speed, the faster the wipers move.
If the wiper blades freeze to the windshield, loosen them carefully. Volkswagen recommends using a deicing spray.
Windshield wiper functions

Possible reasons for changes in the way the rain sensor works
The rain sensor may misread what is happening in the detection zone of its sensitive rain-sensor
surface ⇒ fig. 90 (arrow) and not work for a number of reasons, which include:
x Worn out wiper blades: Worn out wiper blades may leave a film of water or wiping streaks; this can cause the wipers to run longer, to wipe more often, or to wipe continuously at high speed.
x Insects: Insects hitting the sensor may trigger the wipers.
x Salt streaks: Salt streaks on the windshield from winter driving can cause wiping more often or continuously on glass that is almost dry.
x Dirt: Caked-on dust, wax, any other buildup on the windshield (lotus effect), or car-wash detergent residue can lower the rain sensor's sensitivity and cause it to react too slowly or not at all.
x Crack or chip in the windshield: If a stone hits and chips the windshield while the rain sensor is on, this will trigger a wiper cycle. After that, the rain sensor will recognize the change and recalibrate itself to respond to the sensitive surface's reduced detection zone. Depending on the size of the chip, the sensor's reaction pattern may or may not change.
WARNING
The rain sensor cannot always recognize rain and activate the wipers.
x Switch the wipers on manually when water on the windshield reduces visibility.
Clean the rain sensor's sensitive surface (arrow) regularly and check the wiper blades for wear or damage.
To remove wax and coats of polish safely, we recommend using an alcohol-based windshield cleaner.
Checking and refilling windshield washer fluid

Fig. 91 In the engine compartment: Cap of the windshield washer fluid reservoir.

WARNING
Heavy loads will influence the way your vehicle handles and increase stopping distances. Heavy loads that are not properly stowed or secured can cause loss of control and serious injury.
x Secure the load properly to keep it from shifting.
x Always remember when transporting heavy objects that a change in the center of gravity also changes the way your vehicle handles:
– Always distribute the load as evenly as possible.
– Secure heavy objects properly as far forward in the luggage compartment as possible.
– Always tie down heavy items securely with suitable straps in the luggage compartment.
x Never exceed the Gross Axle Weight Rating or the Gross Vehicle Weight Rating on the safety compliance sticker on the left door jamb. Exceeding permissible weight can cause the vehicle to skid and handle differently.
x Always adapt your speed and driving to the heavier load and the weight distribution in the vehicle. Take road, weather, traffic, and visibility conditions into account as well.
x Always accelerate gently and avoid sudden braking and driving maneuvers.
x Always brake earlier than you would if you were not driving a loaded vehicle.
NOTICE
x When the CSC roof opens (goes down), it folds completely into the luggage compartment. The open CSC roof fills all the space above and on both sides of the cover that is installed inside the luggage compartment. When the CSC roof opens and retracts, it must be able to lower itself completely into the luggage compartment without any interference.
x When you put the roof down, items
– to the left or right of the luggage compartment cover,
– on top of the luggage compartment cover, or
– above the level of the luggage compartment cover at the rear of the vehicle will prevent the roof from folding up completely in the luggage compartment and will damage the CSC roof. Damage to the CSC roof caused by items in those areas of the luggage compartment where the CSC roof segments are stored when retracted will not be covered by any Volkswagen Limited Warranty.
x The heating wires in the rear window can be severely damaged by hard or sharp things in the area below the rear window.

WARNING
Driving with an open luggage compartment lid can cause poisonous carbon monoxide in the engine exhaust to get into the passenger compartment.
x Carbon monoxide causes drowsiness, inattentiveness, poisoning, and loss of consciousness. It can lead to accidents and severe personal injuries.
x Always keep the luggage compartment lid closed while driving to help keep poisonous exhaust fumes from being drawn into the vehicle.
x Never transport objects that are too large to fit completely into the luggage area, because then the luggage compartment lid cannot be fully closed.
x If you absolutely must drive with the CSC roof closed and an open luggage compartment lid, do the following to reduce the risk of carbon monoxide poisoning:
– Close all windows, the CSC roof, and the sunroof.
– Switch off the climate control system's air recirculation feature.
– Open all air vents in the instrument panel.
– Set the fresh air fan to the highest speed.
NOTICE
The open luggage compartment lid changes the vehicle height.
Driving a loaded vehicle

WARNING
Heavy loads can change the way your vehicle handles and increase stopping distances. Heavy loads that are not properly stowed or secured can shift suddenly, causing loss of control and serious injury.
x Secure the load properly to keep it from shifting.
x Always remember when transporting heavy objects that they change the vehicle's center of gravity and also the way it handles.
– Always distribute the load as evenly as possible.
– Secure heavy objects as far forward in the luggage compartment as possible.
x Always tie down heavy items securely with suitable straps.
x Never exceed the Gross Axle Weight Rating or the Gross Vehicle Weight Rating on the safety compliance sticker on the left door jamb. Exceeding permissible weight can cause the vehicle to skid and handle differently.
x Always adapt speed and driving to the heavier load and the weight distribution in the vehicle. Take road, weather, traffic, and visibility conditions into account as well.
x Always accelerate gently and avoid sudden braking and driving maneuvers.
x Always brake earlier than you would if you were not driving a loaded vehicle.
Weights and axle weights

WARNING
Exceeding maximum permissible weight ratings can result in vehicle damage, accidents, and serious personal injury.
x Never let the actual weights at the front and rear axles exceed the permissible Gross Axle Weight Rating. Also, never let the total of these actual weights exceed the Gross Vehicle Weight Rating.
x Always remember that the vehicle's handling and braking will be affected by extra load and the distribution of this load. Adjust your speed accordingly.
NOTICE
x Always distribute the load evenly and as low as possible in the vehicle. The vehicle capacity weight figures apply when the load is distributed evenly in the vehicle (passengers and luggage).
x When transporting a heavy load in the luggage compartment, carry the load as close to the rear axle (as far forward) as possible so that the vehicle's handling and braking are affected as little as possible.

WARNING
Unsecured or incorrectly stowed items can fly through the vehicle, causing serious personal injury during hard braking or sharp steering or in an accident. Loose items can also be struck and thrown through the passenger compartment by the front airbags if they inflate. To help reduce the risk of serious personal injury:
x Always stow all objects securely in the vehicle. Always put luggage and heavy items in the luggage compartment.
x Always secure objects in the passenger compartment properly with suitable straps so that they cannot move into the deployment zone of a side or front airbag during sudden braking, in a sudden maneuver, or in a collision.
x Always keep storage compartments closed while driving.
x Never stow hard, heavy, or sharp objects in the vehicle's open storage compartments, on the shelf behind the rear seat bench, or on the top of the instrument panel.
x Always remove hard, heavy, or sharp objects from clothing and bags in the vehicle interior and stow them securely in the luggage compartment.
WARNING
Transporting heavy objects causes the handling characteristics of the vehicle to change and increases braking distances. Heavy loads which are not properly stowed or secured in the vehicle can lead to a loss of vehicle control and cause serious personal injury.
x Transporting heavy items causes the handling characteristics of the vehicle to change by shifting the vehicle's center of gravity.
x Always distribute luggage evenly and as low as possible within the vehicle. The vehicle capacity weight figures apply when the load is distributed evenly in the vehicle (passengers and luggage).
x Always stow luggage and heavy items in the luggage compartment as far forward of the rear axle as possible and secure them with appropriate straps.
x Never exceed the vehicle's Gross Vehicle Weight Rating or Gross Axle Weight Ratings, which are printed on the Safety Compliance Certification Label located on the door jamb of the driver door. Exceeding the permissible weight can cause the vehicle to skid and behave differently.
x Always adapt your speed and driving style to accommodate your payload and its weight distribution within your vehicle.
x Be especially cautious and gentle when stepping on the accelerator pedal and avoid sudden braking and other maneuvers.
x Brake earlier than you would if you were not driving a loaded vehicle.
NOTICE
The defroster heating wires in the rear window can be damaged by objects that rub against them.

WARNING
Improper use of the trailer hitch can cause accidents and injuries. An improperly installed, incorrect, or damaged trailer hitch can cause the trailer to separate from the towing vehicle and cause serious personal injuries.
x Only use an undamaged, properly mounted trailer hitch.
x Never repair or modify the trailer hitch.
x To reduce the risk of injury in rear-end collisions, and the risk to pedestrians and cyclists when the vehicle is parked, always remove the ball mount when you are not towing a trailer.
x Never install a “weight distributing” or “load equalizing” trailer hitch on your vehicle. The vehicle was not designed for these kinds of trailer hitches. The trailer hitch attachment can fail, causing the trailer to tear loose from the vehicle.
WARNING
Improper trailer towing can cause loss of vehicle control and serious personal injury.
x Driving with a trailer and carrying heavy or large things can change the way the vehicle handles, increase the distance it needs to stop safely, and cause accidents.
x Always secure the load properly with suitable and undamaged straps so that the load will not shift.
x Always adapt your speed and driving to the heavier load and the weight distribution in the vehicle. Take road, weather, traffic, and visibility conditions into account as well.
x Reduce your speed even more than you otherwise would when going downhill and under unfavorable load, weather, or wind conditions.
x Trailers with a high center of gravity tip more easily than trailers with a low center of gravity.
x Always avoid sudden maneuvers and hard braking.
x Be especially careful when passing other vehicles.
x Reduce speed immediately if the trailer shows the slightest sign of swaying.
x Never try to stop the swaying by accelerating.
x Always obey speed limits. In some areas, the speed limits for vehicles towing trailers are lower than for vehicles without trailers. Never drive faster than 50 mph (80 km/h; under exceptional circumstances 60 mph - 100 km/h) when towing a trailer. This applies even if the local speed limit is higher.
If you are driving a new vehicle or a vehicle with a new or rebuilt engine, do not tow a trailer during the break-in period, about 600 miles (1000 km), Parts, accessories, repairs, and modifications.
If you tow a trailer, your vehicle may need maintenance more often because of the extra load it has to move.
When you are not towing, remove the trailer hitch ball. This helps keep the trailer hitch from causing damage to your vehicle and to others if your vehicle is hit from behind.
Some models need a trailer hitch to tow or tow-start other vehicles. You may want to always carry the ball mount in the vehicle after it has been removed. Be sure to stow it securely.